
Programming the supplementary heating system
r('n First read and observe the introductory L-Wl Information and safety warnings & on page 332.
In vehicles with camping equipment (California), the supplementary heater is programmed via the central control panel =>page 192.
Setting the date
Before being used for the first time and if the vehi-cle battery has been disconnected and reconnec-ted, the date needs to be set.
• Press any button on the roof display to activate the roof display.
• Press button @!) until the date is displayed.
• Press button @!) again. The day flashes.
• Press the function button .... or T until the re-quired day is displayed.
• Press button @!) again to confirm the day. The month flashes.
• Proceed in the same way for the month and the year.
Time
The time is automatically taken from the instrument cluster.
Setting the start time
You can programme up to three different start times. Only one of these can be activated at a time.
The following steps must be carried out in less than 10 seconds as the procedure will otherwise be stopped.
• Press any button on the roof display to activate the roof display.
• Press until OFF is displayed.
• Press the @) button, press function button .... or T as often as necessary until ON is displayed.
• Press the@) button to confirm.
• Press the function button .... or T until the re-quired temperature or mode is displayed.
• Press the @!) button to confirm.
• Press the function button .... or T as often as necessary until the start time to be switched on or off is displayed.
338 I While dnvmg
• Press the function button .... or T until the re-quired day of week is displayed. If a day is not dis-played, no day has been programmed, only a time. The supplementary heater will then be switched on at this programmed time.
• Press the @) button to confirm the selected day of the week. The hour menu is displayed.
• Proceed in the same way for the hour, for mi-nutes as well as the operating duration.
• Press the @) button to confirm the settings. A summary of the settings is displayed.
The start time for which the changes have been made has been activated. To activate additional start times, press and hold down for several seconds, select the start time with the func-tion buttons .... or T and then proceed as descri-bed above.
Deactivating the start time
If changes have been made for a start time, this start time still remains activated. To deactivate the start time, proceed as follows:
• Press any button on the roof display to activate the roof display.
• Push and hold down button for several seconds, then press the@) button until an active start time that is to be deactivated is displayed.
• Press the function button .... or T as often as necessary until OFF is displayed.
• Press the @) button to confirm.
The start time has now been deactivated and is no longer shown on the roof display.
A WARNING
Never program the supplementary heating system so that Is switched on and run In un-ventllated or enclosed areas. The fumes from the supplementary heating system contain carbon monoxide, which Is an odourless and colourless poisonous gas. Carbon monoxide can cause people to lose consciousness. lt can also cause death.

z
w y
over 240 km/h (149 mph)
max. 270 kmlh (168 mph)
max. 300 kmlh (186 mph)
Winter tyres
r-f'n First read and observe the introductory L-J,::JJ information and safety warnings & on page 367.
In winter road conditions, winter tyres will consider-ably improve the car's handling. The design of summer tyres (width, rubber compound, tread pat-tern) gives less grip on ice and snow. Volkswagen Commercial Vehicles urgently recommends you use winter tyres or all-year tyres on all 4 wheels of the vehicle, particularly if winter conditions are ex-pected on the roads. Winter tyres will also improve the braking response of the vehicle and will help to reduce braking distances in winter weather. Volks-wagen Commercial Vehicles recommends that win-ter tyres be fitted to the vehicle at temperatures un-der+ 7•c (+45°F).
Winter tyres lose their effectiveness when the tread is worn down to a depth of 4 mm. Winter tyres also largely lose their effectiveness through ageing-regardless of the tread depth.
The following applies when using winter tyres:
• Observe any country-specific legal require-ments.
• Use winter tyres on all four wheels at the same time.
• Only use in winter road conditions.
• Only use the sizes of winter tyre that have been approved for the vehicle.
• Winter tyres must have the same type, size (rolling circumference) and the same tread pattern.
• Heed the maximum speed permitted by the speed index => &.
Speed limitation
Winter tyres have a speed limitation depending on the speed index =>page 375.
In some vehicle versions, a speed warning can be set in the menu MFD (multi function display) in the instrument cluster =>page 24.
378 I Cleaning and maintenance
Some tyre manufacturers use the code "ZR" for tyres with a highest permitted speed of over 240 km/h (149 mph).
If you use V-rated tyres the speed limits and re-quired tyre pressure will be determined by the en-gine size. You must ask a Volkswagen Commercial Vehicles dealership about the highest permitted speed and required tyre pressure.
Four-wheel drive (4MOTION)
Thanks to its four-wheel drive, the vehicle will have plenty of traction in winter conditions, even with the standard tyres. Nevertheless, Volkswagen Com-mercial Vehicles still recommends that winter tyres or all-year tyres should be fitted on all four wheels when winter road conditions are expected, mainly because this will give a better braking response.
Please refer to the appropriate information and notes when using snow chains =>page 379.
A WARNING
The Improved winter driving characteristics afforded by the winter tyres should not en-courage you to take any risks.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions.
• Never exceed the top speed and load per-mitted for the winter tyres that are fitted.
r:Q;-.. Summer tyres should be fitted in good time at the end of the winter. The vehicle handling is better if summer tyres are fitted at temperatures above +7•c (+45.F). They are quieter, do not wear so quickly and reduce fuel consumption.
m In vehicles with a tyre monitoring system, the l!.J systems have to "re-synchronise" after wheels are changed =>page 318.
m Volkswagen Commercial Vehicles dealer-l!.J ships can provide details on permissible win-

Supplementary heater . . . . . . • . . . . . . . . 345 Winter diesel . . . . . . . . . . . . . . . . . . . . . . 345
Diesel engines Technical data . . . . . . . . . . . • . . . . . . . . . 455
Diesel partlcutate filter . . . . . . • . . . . . . . . . 409 ............................. 408 Gear-change indicator . . . . . . . . . . . . . . . 268 Indicator lamp . . . . . . . . . . . • . . . . . . . . . 407 Regeneration . . . . . . . . . . . . . . . . . . . . . . 409 Things to note . . . . . . . . . . . . . . . . . . . . . 346
Differential lock see Brake support systems . . . . . . . . . . . 275
Digital clock . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Digital voice enhancement . . . . . . . . . . . . . 173 Setting the volume . . . . . . . . • . . • . . . . . . 173 Switching on and off . . . . . . . . . . . . . . . . . 173
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . 452
Dipped beam headlights . . . . . . . . . . . . . . . 108
Display Adaptive cruise control . . . . . . . . . . . . . . . 300
Displays . . . . . . . . . . . . . . . . . . . . . . . . . . 20, 21 Area monitoring system . . . . . . . . . . . . . . 308 Front Assist .. .. .. .. .. .. .. .. .. . .. .. 308 Instrument cluster . . . . . . . . . . . . . . . . . . . 21
Disposal Airbag system . . . . . . . . . . . . . . . . . . . . . 407 Belt tensioner . . . . . . . . . . . . • . . . . . . . . . . 87 End-of-life vehicle . . . . . . . . . . . . . . . . . . 407
Door arresters . . . . . . . . . . . . . . . . . . . . . . . . 54
Door release lever . . . . . . . . . . . . . . . . . . . . 5, 9
Doors .................•............. 45 Manual opening . . . . . . . . . . . . . . . . . . . . 414 Warning lamp . . . . . . . . . • . . . . . • . . . . . . . 45
Drawbar load . . . . . . . . . . . . . . . . . . . . . . . . 140 Loading the trailer . . . . . . . . • . . . . . . . . . 146
Drawers .....................•....... 76
Drink holder . . . . . . . . . . . . . . . . . . . . . • . . . 153 California . . . . . . . . . • . . • . . . . . . . . • . . . 215 Centre console . . . . . . . . . . . . . . . . . . . . . 154 Living area . . . . . . . . . . . . . . . . . . . . . . . . 154
Driver Alert System . . . . . . . . . . . . . . . . . . . 315 Fault . . . . . . . . . . . . . . . . • . . . . . . . . • . . . 316 Function . . . . . . . . . . . . . • . . . . . • . . • . . . 316 Operation by the user . . • . . . . . . . . • . . . 316 Switching on and off........ . . . . . . . . . 316
Driver assist systems see Assist systems . . . . . . . . . . . . . . . . . 282 Driver door Overview ........................... 9
Driving Before setting off . . . . . . . . . . . . . . . . . . . . 33 Data recording . . . . . . . . . . . . . . . . . . . . . 398 Driving abroad . . . • . . . . . . . . . . . . . . . . . . 34 Driving tips . . . . . . . . . . . . . . . . . . . . . . . . . 33 Economically . . . . . . . . . . . . . . . . . . . . . . 278 Engine and transmission guard . . . . . . . . . 33
470 I Index
Fuel gauge . . . . . . . . . . . . . . . . . . . . . . . . 341 Fuel level too low . . . . . . . . . . . . . . . . . . . 341 Off-road driving . . . . . . . . . . . . . . . . . . . . . 33 Parking on a downward incline . . . . . . . . 272 Parking on an upward incline . . . . . . . . . . 272 Preparing for a journey . . . . . . . . . . . . . . . 33 Pulling away on an incline . . . . . . . . . . . . 267 Stopping on an incline . . . . . . . . . . . . . . . 267 Through salt water . . . . . . . . . . . . . . . . . . . 35 Towing ........................... 448 Water on the roads . . . . . . . . . . . • . . . . . . . 35 With a trailer . . . . . . . . . . . . . . . . . . . . . . . 146 with dual clutch gearbox . . . . . . . . . . . . . 266 With Loaded vehicle . . . . . . . . . . . . . . . . . 125 With respect for the environment . . . . . . . 278
Driving abroad Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Headlights . . . . . . . . . . . . . . . . . • . . • . . . . 111
Driving economically . . . . . . . . . . . . . . . . . 278
Driving safely . . . . . . . . . . . . . . . . . . . . . . . . . 33
Driving through salt water . . . . . . . . . . . . . . 35
Driving through water . . . . . . . . . . • . . . . . . . 35
Driving tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Spare wheel . . . . . . . . . . . . . . . . . . . . . . . 374
Driving with respect for the environment . 278
DSG see Dual clutch gearbox . . . • . . • . . . . . . 266
DSG dual clutch gearbox Changing gear . . . . . . . . . . . . . . . . . . . . . 264 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Malfunction . . . . . . . . . . . . . . . . . . . . . . . . 268 Pulling away on an incline . . . . . . . . . . . . 267 Safety interlock for ignition key . . . . . . . . 258 Stopping on an incline . . . . . . . . . . . . . . . 267
Dual clutch gearbox . . . . . . . . . . . . . . 260, 266 also refer to Changing gears . . . . . . . . . . 260 Coasting function . . . . . . . . . . . . . . . . . . . 266 Driving . . . . . . . . . . . . . . . . . • . . . . . . . . . 266 Dual clutch gearbox . . . . . . . . . . . . . . . . . 266 Kickdown function . . . . . . . . . . . . . . . . . . 266 Towing ........................... 447 Unlocking the selector lever lock manually .4.15
Dual clutch gearbox DSG . . . . . . . . . . . . . . 264
Dust filter . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
DVD player . . . . . . . . • . . • . . . . . . . . . . . . . . 167 Main menu . . . . . . . . . • . . • . . . . . . . . . . . 171 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 171
DVE ................................ 173
Dynamic headlight range control .....•... 113
E
E10 Refuelling . . . . . . . . . . . . . . . . . . . • . . . . . 344 EDL see Brake support systems . . . . . . . . . . . 275

Gear-change Indicator . . . . . . . . . . • . . . . . 268
Glasses compartent . . . . . . . . . . . . . . . . . . 152
Glove compartment Lights ............................. 114 see Stowage areas . . . . . . . . . . . . . . . . . 151
Gross vehicle weight rating . . . . . . . . . . . . 450
Guide rail system In the rear vehicle floor Business . . . . . . . . . . . . . . . . . . . . . . . . . 133 California . . . . . . . . . . . . . . . . . . . . . . . . . 133 Multivan . . . . . . . . . . . . . . . . . . . . . . . . . . 133
H
Handbrake
Hands-free system in the passenger com· partment
271
See Rear-seat telephony . . . . . . . . . . . . . 187 Hazard warning lights . . . . . . . . . . . . . . . . . 412
Headlight range control ............. 11,113 Dynamic headlight range control . . . . . . . . 113
Headlights . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Cleaning system . . • . . . . . . . . . . . . . . . . . 118 Driving abroad . . . . . . . . . . . . . . . . . . . . . . 111 Headlight (LED) . . . . . . . . . . . . . . . . . . . . . . 434
Head restraints . . . . . . . . . . . . . . . . . . . . . . . 67
Heat-insulating glass windscreen . . . . . . . . . . . . . . . . . . . . . . . . . 116
Heated seats . . . . . . . . . . . . . . . . . . . . . . . . . 69
Heating and fresh air system Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 327
High-pressure cleaner . . . . . . . . . . . . . . . . 382
High-visibility waistcoat . . . . . . . . . . . . . . . 413
Hill Descent Assist . . . . . . . . . . • . . • . . . . . 285
Hill Hold Assist . . . . . . . . . . . . . . . . . . . . . . 284
Horn ................•................ 11
Hubcaps . . . . . . . . . . . . . . . . . . . . . . . . 417, 420 Centre cover . . . . . . . . . . . . . . . . . . . . . . 418 Wheel bolt caps . . . . . . . . . . . . . . • . . . . . 419 Wheel cover . . . . . . . . . . . . . . . . . . . . . . . 419
ICC 173
Identification number . . . . . . . . . . . . . . . . . 451
If and when.......................... 410
Ignition see Engine and ignition . . . . . . . . . . . . . . 257
Ignition key see Key . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Ignition lock . . . . . . . . . . . . . . . . . . . . 258 Non-authorised vehicle key . . . . . . . . . . . 258 Withdrawal lock . . . . . . . . . . . . . . . . . . . . 258
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 260 Fault ............................. 257 In-car communication system . . . . . 173
Indicator lamp Adaptive chassis control (DCC) 317 Adaptive cruise control (ACC) . . . . • . . . . 300 AdBiue . . . . . . ............. 347 Airbag system . . . . . . . . . . . . . . . . . . . . . . 89 Brake pad wear indicator . . . . . . . . . . . . . 270 Brake system . . . . . . . . . . . . . . . . . . . . . . 270 Catalytic converter . . . . . . . . . . . . . . . . . . 407 Changing bulbs . . . . . . . . . . . . . . . . . . . . 433 Changing gear . . . . . . . . . . . . . . . . . . . . . 261 Checking the oil level . . . . . . • . . . . . . . . . 354 Coolant . . . . . . . . . . . . . . . . . • . . . . . . . . . 359 Cruise control system . . . . . . . . . . . . . . . 296 Depress brake . . . . . . . . . . . . . . . . . . . . . 270 Diesel particulate filter . . . . . . . . . . . . . . . 407 Engine management system . . . . . . . . . . 407 Engine oil sensor . . . . . . . . . . . . . . . . . . . 354 ESC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 Exhaust purification system . . . . . . . . . . . 407 Filling the tank . . . . . . . . . . . . . . . . . . . . . 341 Fuel level . . . . . . . . . . . . . . . . . . . . . . . . . 341 In the driver door . . . . . . . . . . . . . . . . . . . . 43 Lane change assist system . . . . . . . . . . . 313 Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Remote control key . . . . . . . . . . . . . . . . . . 38 Seat belt . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Tyre monitoring system . . . . . . . . . . . . . . 319 Windscreen washer fluid level . . . . . . . . . . 117
Indirect ventilation . . . . . . . . . . . . . . . . . . . . 329
Information stored in the control units . . . 398 Infrared-reflecting windscreen . . . . . . . . . . . 116
Instrument cluster . . . . . . . . . . . . . . . . . . . . . 16 Displays . . . . . . . . . . . . . . . . . . . . . 20, 21, 25 Indicator lamps . . . . . . . . . . . . . . . . . . . . . . 16 Instruments . . . . . . . . . . . . . . . . . . . . . . . . 20 Menu structure . . . . . . . . . . . . . . . . . . . . . . 25 Service interval display . . . . . . . . . . . . . . . 22 Symbols ........................... 16 Using menus . . . . . . . . . . . . . . . . . . . . . . . 27 Warning lamps . . . . . . . . . . . . . . . . . . . . . . 16 Instruments . . . . . . . . . . . . . . . . . • . . . . . . . . 20
Integrated child seat . . . . . . . . . . . . . . . . . . 102 Seat belt routing . . . . . . . . . . . . . . . . . . . . 1 05
Interior lights ................ , ........ 114
Interior lights, California . . . . . . . . . . . . . . . 208 Living area . . . . . . . . . . . . . . . . . . . . . . . . 209 Pop-up roof . . . . . . . . . . . • . . . . . . . . • . . 21 0 Interior mirror . . . . . . . . . . . . . . . . . . . . . . . . 122
Interior monitoring system . . . . . . . . . . . . . . 44 ISOFIX.............................. 100 see Child seat . . . . . . . . . . . . . . . . . . • . . . 96
Index 473