2019 VOLKSWAGEN TRANSPORTER Headlight

m If the vehicle battery charge level is low, the W electrical connection to the trailer will be in-terrupted automatically.
Loading the trailer
ill1 First read and observe the introductory L-W.! information and safety warnings & on page 139.
Trailer weight and drawbar load
The trailer weight is the weight that the vehicle can pull &. The drawbar load is the weight that the towing bracket exerts on the ball coupling vertically from above.
The figures for trailer weights and draw bar weights that are given on the data plate of the towing bracket are for certification purposes only. The cor-rect values for your specific model, which may be lower than these figures, are given in the vehicle registration documents. All data in the official vehi-cle documents take precedence over these data.
In the interest of road safety, Volkswagen Commer-cial Vehicles recommends that you always trans-port the maximum drawbar load. The response of the trailer on the road will be poor if the drawbar load is too small.
The drawbar load increases the weight on the rear axle and reduces the maximum load level as a re-sult.
Gross combination weight rating
The combination weight is made up of the actual weight of the loaded vehicle and of the loaded trail-er.
Loading the trailer
The weight of the load should be distributed even-ly. The maximum permitted drawbar load should be utilised. Do not place the load only at the front or the rear of the trailer:
Towing a trailer
ill1 First read and observe the introductory L-W.! information and safety warnings & on page 139.
146 Before the Journey
m When the engine is running, electrical con-w sumers in the trailer are supplied with voltage via the electrical connection (pin 9 and pin 10 of the trailer socket). • Distribute the load in the trailer so that heavy objects are either over or as near to the axle as possible.
• Secure all loads on the trailer properly.
Tyre pressure
Follow the trailer manufacturer's recommendations concerning the tyre pressure for the trailer tyres.
When towing a trailer, inflate the wheels on the towing vehicle with the maximum permitted tyre pressure 367.
A WARNING
Accidents and serious injuries can occur if you exceed the vehicle's maximum permitted gross axle weight rating, drawbar load, gross vehicle weight rating or gross combination weight rating.
• Never exceed the specified values .
• Never let the actual weights at the front and rear axles exceed the gross axle weight ratings. Never exceed the permissible gross vehicle weight for the vehicle with weight at the front and rear of the vehicle.
A wARNING
Loads that may slide can severely Impair sta-bility and driving safety, which can cause ac-cidents and severe injuries.
• Always load trailers correctly .
• Always secure loads using suitable and undamaged securing straps.
Headlight adjustment
Towing a trailer can raise the front end of the vehi-cle enough for the dipped beam to blind other road users. Use the headlight range control to lower the
light cone as required 113. .,.

Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A WARNING
Failure to observe the warning lamps and text messages could lead to accidents and seri-ous Injuries.
Radar sensor
Fig. 240 In the ventilation grille under the Volks-wagen badge: radar sensor® and area around the radar sensor to be kept clear@.
r--('n First read and observe the introductory L-J,:.U information and safety warnings & on page 298.
A radar sensor is fitted to the front bumper to moni-tor the traffic situation 240 @.Vehicles trav-elling ahead can thus be detected up to a distance of approximately 120 m.
The efficacy of the radar sensor can be impaired by contamination such as slush or snow. or by en-vironmental conditions such as heavy rain or spray. This means that the adaptive cruise control (ACC) also will not work. The instrument cluster display shows the message ACC: No distance con-trol ! . Clean the radar sensors as required
The adaptive cruise control (ACC) will automatical-ly be available again as soon as the radar sensors are no longer impaired. The message on the in-strument cluster display goes out. and the adaptive cruise control (ACC) can be reactivated.
A WARNING (Continued)
• Never ignore any illuminated warning lamps or text messages.
CD
Failure to observe illuminated indicator lamps and text messages can lead to your vehicle be-Ing damaged.
m When the adaptive cruise control (ACC) is L!..J switched on, some system-related displays on the instrument cluster can be overwritlen by other functions, e.g. incoming telephone calls. Strong reflected radiation of the radar signal, e.g. in multi-storey car parks, can impair the function of the adaptive cruise control (ACC).
The area in front of and around the radar sensor ® must not be covered by objects such as stick-ers, auxiliary headlights, face plates for number plates or the like, as this can impair the function of the adaptive cruise control (ACC).
Any structural modifications to the vehicle, e.g. lowering the vehicle or making alterations to the front end trim, can impair the function of the adap-tive cruise control (ACC). Structural modifications should therefore always be carried out by a quali-fied workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
Incorrectly performed repairs to the front end of the vehicle can alter the position of the radar sensor and therefore impair the function of the adaptive cruise control (ACC). Repair work should therefore only be carried out by a qualified workshop. Volks-wagen recommends using a Volkswagen dealer-ship for this purpose.
CD
Switch off the adaptive cruise control (ACC) If you suspect that the radar sensor has been damaged or is incorrectly positioned. This can help to prevent secondary damage. Have the radar sensor realigned.
• The radar sensor could be moved if it is hit, for example in parking manoeuvres. Readjust-Ing the sensor could impair the performance of the system or cause it to be switched off. 11>
Driver assist systems 301

m When Front Assist is switched on, the display L!J in the instrument cluster can be overwritten by displays related to other functions, e.g. an in-coming telephone call. Radar sensor
Fig. 246 In the bumper under the Volkswagen badge: radar sensor® and area around the radar sensor to be kept clear@.
r-f"'n First read and observe the Introductory l.-lo:-1.1 Information and safety warnings & on page 307.
A radar sensor is fitted to the front bumper to moni-tor the traffic situation =>Fig. 246 @.Vehicles trav-elling ahead can thus be detected up to a distance of approximately 120 m.
The efficacy of the radar sensor can be impaired by contamination such as slush or snow, or by en-vironmental conditions such as heavy rain or spray. In this case the area monitoring system (Front As-sist) will not work. The instrument cluster display shows the message Front Assist: no sensor view!. Clean the radar sensors as required => Front Assist will automatically be available again as soon as the radar sensor is no longer impaired.
Strong reflected radiation of the radar signal, e.g. in multi-storey car parks, can impair the function of Front Assist.
Front scan system (Front Assist)
r-f"'n First read and observe the introductory l.-lo:-1.1 information and safety warnings & on page 307.
The area in front of and around the radar sensor @ must not be covered by objects such as stick-ers, auxiliary headlights, face plates for number plates or the like, as this can impair the function of the Front Assist.
Any structural modifications to the vehicle, e.g. lowering the vehicle or making alterations to the front end trim, can impair the function of Front As-sist. Structural modifications should therefore al-ways be carried out by a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
Incorrectly performed repairs to the front end of the vehicle can alter the position of the radar sensor and therefore impair the function of Front Assist. Repair work should therefore only be carried out by a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
Switch off Front Assist if you suspect that the radar sensor has been damaged or its position has been altered. This can help to prevent sec-ondary damage. Have the radar sensor real-Igned.
• The radar sensor could be moved if it is hit, for example In parking manoeuvres. Readjust-Ing the sensor could impair the performance of the system or cause it to be switched off.
• Repair work on the radar sensor will require special knowledge and tools. Volkswagen rec-ommends using a Volkswagen dealership for this purpose.
• Remove snow with a brush, and remove Ice preferably with a solvent-free de-leer spray. The front scan system (Front Assist) is activated automatically when the ignition is switched on.
The system also retains the programmed setting when the ignition is next switched on. 1>
Driver assist systems 309

Volkswagen recommends that Front Assist is switched on at all times. Exceptions =>page 310, Temporarily switch off the front scan system (Front Assist) in the following situations.
Activating and deactivating the front scan system
The front scan system can be activated and deacti-vated using the Front Assist option in the As-sistant submenu of the Settings menu. A tick indicates that a driver assist system is switched on.
The advance warning and distance warning are deactivated as well when the front scan system is deactivated.
If the front scan system is deactivated, a confirma-tory symbol is shown in the instrument cluster dis-play =>page 308
Activating and deactivating the advanced warning
The advance warning can be activated and deacti-vated using the Front Assist option in the As-sistant submenu of the Settings menu.
Activating or deactivating the distance warning
Depending on the vehicle equipment, the distance warning can be activated and deactivated using the Front Assist option in the Assistant sub-menu of the Settings menu.
Volkswagen recommends that the distance warn-ing is switched on at all times. Temporarily switch off the front scan system (Front Assist) in the
following situations
r-T'n First read and observe the introductory l-J,::JJ information and safety warnings & on page 307.
The area monitoring system (Front Assist) should be switched off in the following situations due to system limitations => &:
• If the vehicle is being towed.
• If the vehicle is on a rolling road test bed.
• If the vehide is utilised in a capacity beyond us-age on public roads, e.g. off-road or racing.
• If the radar sensor is faulty.
310 I While drivtng
• On external force on the radar sensor, e.g. after a rear-end collision.
• In the event of multiple unwanted interventions.
• If the radar sensor is covered temporarily by any auxiliary equipment, e.g. auxiliary headlights.
• If the vehicle is being loaded onto a truck, car ferry or motorail train.
A WARNING
Failure to switch off Front Assist in the situa-tions mentioned can cause accidents and se-rious Injuries.

Capacities
r--('n First read and observe the introductory L-W.I information and safety warnings & on page 340.
Checks when filling the tank
r--r'n First read and observe the introductory L-W.I information and safety warnings & on page 340.
Checklist
Never carry out any work on the engine or in the engine compartment if you are not familiar with the necessary procedures and the general safety re-quirements or if the correct operating equipment, fluids and unsuitable tools are not available 350, Preparation for working in the engine compartment! The work should be carried out by a qualified workshop if you are uncertain. Please en-sure that the following are checked regular1y, pref-erably every time you fill the tank:
..( Windscreen washer fluid level 116
..( Engine oil level 353
Fuel
c:QJ Introduction
This chapter contains information on the following subjects:
Petrol
Diesel ...
344 345
Different engines require different fuels. The facto-ry-fitted sticker on the inside of the tank flap indi-cates the fuel type that is required for your particu-lar vehicle.
Volkswagen Commercial Vehicles recommends us-ing fuels with a low sulphur content or which are sulphur-free in order to reduce fuel consumption and prevent damage to the engine.
If the engine is not running smoothly or begins to judder, this can indicate poor or inadequate fuel quality, e.g. water in the fuel. If these symptoms appear, reduce the vehicle speed immediately and drive to the nearest qualified workshop at medium engine speeds, avoiding high engine loading. If these symptoms occur immediately after the vehi-
Fuel tank capacity
Approx. 80.0 I,
..( Engine coolant level 358
..( Brake fluid level 269
..( Tyre pressure 367
..( Vehicle lighting necessary for traffic safety:
-Turn signals
-Side lights, dipped beam headlights and main beam headlights
-Tail light cluster
-Brake lights
-Rear fog light 1 08
Information on changing bulbs 432.
cle has been refuelled, switch the engine off as soon as it is safe to do so and seek expert assis-tance. This can help to prevent further damage.
Additional information and warnings:
• Filling the tank 340
• Engine management system and exhaust puri-fication system 407
• Service schedule
A WARNING
Incorrect handling of fuel can cause explo-sions, fire, serious burns and other injuries.
• Fuel is highly explosive and inflammable.
• Never handle fuel near open flames, sparks or glowing matter (e.g. cigarettes).
• Keep naked flames, hot parts and sparks at a safe distance.
At the filling station 1343

Washing the vehicle
r-f'n First read and observe the introductory Information and safety warnings & on page 380.
The longer substances such as insects, bird drop-pings, resinous tree sap, road dirt, industrial de-posits, tar, soot or road salt and other corrosive materials remain on the vehicle, the more damage they do to the paintwork. High temperatures (for in-stance in strong sunlight) accelerate the corrosion process. The underside of the vehicle should also be cleaned thoroughly and regularly.
Car washes
Please observe the signs on the automatic car wash. Before using an automatic car wash take the usual precautions, such as closing all windows and folding in the exterior mirrors, in order to avoid damage to the vehicle. You must consult the car wash operator if there are special parts on your ve-hicle such as spoilers, roof luggage carrier systems or radio aerials ::.CD.
The paint is so hard-wearing that the car can nor-mally be washed without problems in an automatic car wash. However, the effect on the paint de-pends to a large extent on the design of the car wash. Volkswagen Commercial Vehicles recom-mends the use of car washes without brushes.
To remove any wax residue from the windows and to stop wipers rubbing, please note the following points ::.page 382, Cleaning windows and exterior mirrors.
Washing the car by hand
When washing by hand, first soften the dirt with plenty of water and rinse off as well as possible.
Then clean the vehicle with a soft sponge, a glove or a brush using only light pressure. Start with the roof and work from the top to the bottom. Use a shampoo for very stubborn dirt only.
The sponge or glove should be wrung out thor-oughly at regular intervals.
Clean the wheels, sill panels etc. last. Use a differ-ent sponge for this purpose.
A WARNING
Parts of the vehicle with sharp edges can cause Injury.
• Protect your hands and arms from cuts on sharp parts, for example when cleaning the underbody or the inside of the wheel hous-lngs.
A WARNING
After the car has been washed, the braking effect could set in later than normal and ex-tend the braking distance as the brake discs and brake pads will be wet, or iced up In win-ter.
• You can "dry and de-ice" the brakes by performing careful braking manoeuvres. Make sure that you do not endanger any oth-er road users or violate any legal regulations when doing so.
CD
• The water should be no warmer than +so•c (+140.FJ.
• Do not wash the vehicle in direct sunlight in order to avoid damage to the vehicle palntwork.
• Never clean with insect sponges, rough kitchen sponges or similar products as these can damage the surface.
• Never clean the headlights with a dry cloth or sponge. Always use a wet cloth or sponge. lt is best to use soapy water.
• Washing the vehicle In cold weather: if the vehicle is rinsed with a hose, do not direct the water at the lock cylinders or the gaps around the doors, boot, or bonnet. The locks and seals could freeze.
CD
Observe the following guidelines before driving the vehicle into an automatic car wash in order to avoid damage to the vehicle:
• Ensure that the gap between the guide rails In the car wash is sufficient for the vehicle track. If the track is too narrow your wheels and tyres will be damaged.
• Switch off the rain sensor before driving the vehicle Into an automatic car wash.
• Check that the car wash is tall and wide enough for your vehicle.
• Fold In the exterior mirrors. Electrically fold-Ing exterior mirrors must be moved electrically. Do not fold them in and out by hand.
• In order to prevent damage to the palntwork on the bonnet, fold the wipers back onto the windscreen after drying the wiper blades. Do not drop the wipers onto the glass.
• Lock the tailgate to prevent it from opening accidentally In the car wash. Vehicle care and maintenance 381

Check the condition of the wiper blades on a regu-lar basis. Rubbing wiper blades should be changed if damaged or cleaned if dirty
Damaged wiper blades should be replaced imme-diately. Wiper blades can be bought from a quali-fied workshop.
Cleaning wiper blades
Note for the front wipers: move the wiper arms to the service position before lifting them 116.
• When lifting the wiper arm hold it only by the wiper blade mounting.
• Clean the wiper blade carefully using a damp cloth
• Place the wiper arm back onto the windscreen.
Changing the wiper blades
• Move the wiper arms to the service position be-fore lifting 116.
• When lifting the wiper arm hold it only by the wiper blade mounting.
• Press and hold the release button 285 G) and simultaneously pull off the wiper blade in the direction of the arrow.
• Insert a new wiper blade with the same length and design onto the wiper arm. Push it on until it engages.
• Place the wiper arm back onto the windscreen.
Changing the wiper blade for the rear window
• When lifting the wiper arm hold it only by the wiper blade mounting.
• Lift and fold back the wiper arm.
Waxing and polishing the vehicle
r--f"n First read and observe the Introductory L-J,::,JJ Information and safety warnings & on page 380.
Waxing
waxing protects the paintwork. You will need to re-wax the vehicle with a good hard wax if water no longer clearly forms small drops and runs off the paintwork when it is clean.
Even if a wax solution is used regularly in the car wash, Volkswagen Commercial Vehicles recom-mends protecting the paint with a coat of hard wax at least twice a year.
384 I Cleaning and maintenance
• Release the wiper blade in the direction of the arrow 286 G).
• Pull off the wiper blade in the direction of the ar-row®.
• Insert a new wiper blade with the same length and design on to the wiper arm against the direc-tion of the arrow. Push it on until it engages®.
• Push the release against the direction of the ar-row G) in order to lock the wiper blade.
• Place the wiper arm back onto the rear window.
A WARNING
Worn or dirty wiper blades reduce visibility and Increase the risk of accidents and severe Injuries.
• Therefore, always change wiper blades If they are damaged and worn and or longer clean the windscreen properly.
CD
• Damaged or dirty wipers could scratch the windscreen.
• Detergents containing solvents, hard sponges and other sharp objects can damage the graphite coating.
• Do not use fuel, nail varnish remover, paint thinner or similar products to clean the win-dows. Polishing
Polishing Is only necessary If the paint has lost its shine, and the gloss cannot be brought back by applying wax.
The car must be waxed after polishing if the polish used does not contain wax compounds to seal the paint.
CD
• In order to avoid damage, painted parts with a matt finish, plastic parts, headlight lenses and the tail lights should not be treated with polish or hard wax.
• Do not polish your vehicle in a sandy or dusty environment or when the vehicle is dirty.

To note Some possible causes Possible solution
-Headlights are adjusted for -Change over the headlights for driving driving on the left or right. on the left or right 106. The road ahead is not lit up -Headlight beams set too high. -Set the headlight range 106. properly. -Bulbs are defective. -Change the bulbs 432. -The dipped beam headlights -Switching on dipped headlights are not switched on. 106.
Low vehicle battery charge. Recharge vehicle battery 362.
Electrical consumers not Low fuel level. Fill the tank 340. working. Fuse blown. Check fuse and replace as necessary 429.
-Short journeys. -Avoid short journeys.
-Uneven acceleration. -Think ahead when driving. -Accelerate evenly.
An electrical consumer is switch-Switch off all consumers that are not nee-ed on. de d.
Fault in engine management Have the fault rectified 407. Fuel consumption is higher system. than indicated. Tyre pressure too low. Adjust the tyre pressure 367.
Driving in hilly regions. No direct solutions possible.
Driving with a trailer or roof carri--Check whether it is needed. er. -Remove when not being used.
Driving with a heavy load. No direct solutions possible.
Driving at high engine speed. Select a high gear.
In an emergency
COl Introduction
This chapter contains information on the following subjects:
Making you and your vehicle safe . . 412
First aid kit. warning triangle, high-visibility waistcoat and fire extinguisher . . . . . . . . . . . . . 413
Additional information and warnings:
• Braking, stopping and parking 269
• Manual opening and closing 413
• Vehicle toolkit 416
• Changing a wheel 420
A WARNING
Any broken-down vehicle Increases the risk of accidents in road traffic-both for you and other road users.
• Stop the vehicle as soon as possible and when safe to do so. Park the vehicle at a safe distance from moving traffic In order to lock all doors securely In an emergency. Switch on the hazard warning lights to warn other road users.
• Never leave children or people requiring assistance alone In the vehicle when the doors are locked. This may mean that they are locked In the vehicle in an emergency. People locked In the vehicle may be subjec-
ted to very high or very low temperatures. Practical tips 1411