2019 VOLKSWAGEN TRANSPORTER alarm

A WARNING (Continued)
• Never try to stop a trailer from snaking by Increasing your speed.
A WARNING
Accidents and severe injuries can occur if the maximum permitted draw bar weight is ex-ceeded.
• Never exceed the specified values.
A WARNING
The start/stop system must always be switch-ed off manually when a trailer Is to be towed with towing brackets that were not retrofitted by Volkswagen Commercial Vehicles. Other-wise faults can occur In the brake system, possibly resulting In accidents and serious Injuries.
Technical requirements
,...-.('n First read and observe the introductory 1--J,:.U information and safety warnings & on page 139.
If the vehicle is supplied with a factory-fitted tow-ing bracket it will already have the necessary tech-nical modifications and meet the statutory require-ments for towing a trailer.
Only use a towing bracket which is approved for the gross weight of the trailer you want to tow as a retrofit solution. The towing bracket must be suit-able for the vehicle and trailer and be securely bol-ted to the vehicle's chassis. Only a towing bracket with a removable ball coupling should be used. Al-ways check and follow the data provided by the towing bracket manufacturer. Never install a weight-distributing or load-balancing towing brack-et on the vehicle.
Towing brackets fitted to the rear bumper
Never fit a towing bracket to the rear bumper or to its fastenings. The towing bracket must not prevent the rear bumper from functioning correctly. Do not
A WARNING (Continued)
• Always switch off the start/stop system manually If a trailer is attached to a towing bracket that was not retrofitted by Volkswa-gen Commercial Vehicles.
m Always switch off the anti-theft alarm when a L!J trailer is being hitched or unhitched 43. The tilt sensor could otherwise trigger an alarm unnecessarily.
m In new vehicles, do not tow a trailer during L!J the first 1,000 km 394.
m Volkswagen Commercial Vehicles recom-L!J mends removing the ball coupling before driving without a trailer. The level of damage sus-tained during a rear-end collision could be greater for vehicles with a fitted ball coupling than for those without.
m By law, the ball coupling must be removed if L!J a trailer is not being towed if it obscures the number plate.
m In some models, the towing bracket is re-L!J qui red for towing vehicles. For this reason, the towing bracket ball coupling should be stored in the vehicle at all times. carry out any alterations to the exhaust or brake systems. Check regularly to see if the towing bracket is fitted securely.
Engine cooling system
There is an increased load on the engine and the cooling system when towing a trailer. The cooling system must contain sufficient coolant and be able to cope with the extra load added by the trailer.
Trailer brake
If the trailer is equipped with its own brake system, comply with the relevant regulations. The trailer's brake system must never be connected to the ve-hicle brake system.
Emergency breakaway cable
Always use safety chains between your vehicle and the trailer 144.
Trailer rear lights
The rear lights on the trailer must meet legal re-quirements 144.
Transporting items 1141

Key to diagram Fig. 114:
Pin Meaning
8 Reversing light
9 Permanent live
10 Charging cable plus
11 Earth pin 10, charging cable
12 Not assigned
13 Earth pin 9, permanent live
Trailer socket
A 13-pin trailer socket makes the electrical connec-tion between the towing vehicle and the trailer. When the engine is running, electrical consumers in the trailer are supplied with voltage (charging ca-ble) via the electrical connection (pin 10 of the trail-er socket). If required, the charging cable charges the caravan's battery.
When a trailer is electrically detected, electrical consumers in the trailer are supplied with voltage (permanent live) via the electrical connection (pin 9). Permanent live supplies a trailer's interior lighting for example. Electrical consumers such as a caravan refrigerator are supplied with voltage on-ly when the engine is running (pin 1 0).
To avoid overloading the electrical system, do not inter-connect the three earth wires (pins 3, 11 and 13).
If the trailer has a 7 -pin plug you will need to use a suitable adapter cable. Pin 10 (charging cable) is then without function.
Emergency breakaway cable
Always fasten the trailer's emergency breakaway cable properly to the towing vehicle. Leave enough slack in the emergency breakaway cable so that the vehicle can still drive around corners. However the emergency breakaway cable should not drag along the ground while you are driving.
Trailer rear lights
Ensure that the trailer lights work properly and meet legal requirements. Do not exceed the maxi-mum power consumption for the trailer 142.
Connection to the anti-theft alarm
The trailer is integrated in the anti-theft system if the following conditions are fulfilled:
• When the vehicle has a factory-fitted anti-theft alarm and a factory-fitted towing bracket.
• When the trailer is electrically connected to the towing vehicle via the trailer socket.
• When the vehicle and trailer electric systems are functional, fault-free and undamaged.
• When the vehicle is locked with the vehicle key and the anti-theft alarm is active.
When the vehicle is locked, the alarm will be trig-gered as soon as the electrical connection to the trailer is interrupted.
Always switch off the anti-theft alarm when a trailer is being hitched or unhitched. The tilt sensor could otherwise trigger an alarm unnecessarily.
Trailer with LED rear lights
For technical reasons, trailers with LED tail lights cannot be integrated into the anti-theft alarm sys-tem.
When the vehicle is locked, the alarm is not trig-gered as soon as the electrical connection to the trailer with LED rear lights is interrupted.
A WARNING
Any electrical cables that are not connected properly could cause a power surge to the trailer. This could cause faults tn the entire vehicle electronics system and also lead to accidents and serious Injuries.
• All work on the electric system should be carried out by a qualified workshop.
• Never connect the trailer's electrical sys-tem directly to the electrical connections of the tail lights or to other sources of electrici-ty.
CD
If you park the trailer using the support wheel or other trailer supports, disconnect the trailer from the vehicle. The vehicle could rock up and down if the load changes or if there is damage to the tyres. If this happens, a great deal of force will be exerted on the towing bracket and trailer, which could lead to damage to the vehi-cle and trailer.
CD
Maximum power consumption of the trailer should not be exceeded. Otherwise, the vehicle electrical system could be damaged.
m If there is a fault in the vehicle or trailer elec-L.:!.J trical systems or in the anti-theft alarm, have the systems checked by a qualified workshop.
m If the engine is not running and electrical L.:!.J equipment is switched on in the trailer via the trailer socket, the vehicle battery will discharge. .,.
Transporting Items 145

Main menu Possible functions
Battery status
Clock
Refrigerator box Switching on
Switching off
Temperature selection
Supplementary Switching on heating system
Switching off
Temperature selection
Status
Program
Clock Date I time
Countdown timer
Wake-up time
Settings
Back
Programming the wake up time
r--f"'n First read and observe the introductory L-lo::.U information given on page 204.
Setting a wake-up time
• Select the Clock menu.
• Select the Wake up time submenu.
• Select New.
• Change the flashing figures by turning the knob 168@ and press the knob to confirm. The display will show this symbol 0.
Setting different wake-up times
Select New to set an additional wake up time. When you have entered seven wake-up times, the display shows the text 7 entries made.
Programming the countdown timer
r--f"'n First read and observe the introductory L-lo::.U information given on page 204.
Description of the submenu with examples
Battery voltage and battery capacity (12.8V, 100%)
Time
Refrigerator box switched on .t
Refrigerator box switched off ./
Cooling temperature settings 1 to "Max." maxi-mum cooling level
Switched on manually .;
Switched off manually .;
Temperature setting (01-10)
Supplementary heating system status (on I man-ual)
Program the supplementary heating system
Day of week and time (10:09. Friday)
Program the countdown time (New)
Program the wake up time: a maximum of 7 wake up times can be stored.
Change flashing figures by turning the knob. Press knob to confirm.
Return to previous menu or initial screen without saving changes.
Deleting or changing a wake-up time
• Use the rotary/push knob to select the desired wake up time.
• Select Change or Del et e. To delete a wake up time, select it and confirm with Yes.
Turning off the wake up alarm
• Press button.
r::l All stored wake-up times are deleted if the L!J central control panel is switched off.
Setting the countdown timer
• Select the Clock menu.
• Select the Countdown timer submenu.
Equipment, California I 207

A WARNING (Continued)
-Remove the vehicle key from the igni-tion lock.
-Always keep children away from the en-gine compartment and never leave the ve-hicle unattended.
• The engine cooling system Is under pres-sure when the engine Is hot. Never open the cap of the coolant expansion tank when the engine Is hot. Coolant may spray out and cause serious burns and other Injuries.
-Turn the cap slowly and very carefully anti-clockwise while exerting gentle down-ward pressure on the cap.
-Always protect the face, hands and arms from hot coolant or steam with a large, thick cloth.
• When refilling, do not spill any service flu-ids on engine components or on the exhaust system. The spilt service fluids can start a fire.
A WARNING
High voltages in the electrical system can cause electric shocks, burns, serious injuries and death!
• Never short circuit the electric system. The vehicle battery could explode.
• Please note the following guidelines to help reduce the risk of an electric shock and serious Injuries while the engine is running or being started:
-Never touch the electrical wiring of the Ignition system.
A WARNING
There are rotating components in the engine compartment that can cause serious injury.
• Never place your hand near these compo-nents or In the radiator fan. Touching the ro-tary blades can result in serious injuries. The fan Is temperature-controlled and can start automatically, even if the engine has been switched off and the vehicle key has been re-moved from the ignition lock.
• If any work has to be performed when the engine Is started or with the engine running, there is an additional, potentially fatal, safety risk from the rotating parts, such as the drive belts, alternator, radiator fan, etc., and from the high-voltage ignition system. Always be particularly careful.
A WARNING (Continued)
-Always ensure that no body parts, jew-ellery, ties, loose items of clothing or long hair can be caught up in rotating engine components. Before starting work, re-move any jewellery and ties, tie up long hair and pull clothes In tightly to avoid them getting caught In the engine com-partment.
-Always depress the accelerator careful-ly and never without due consideration. The vehicle can start to move even if the handbrake is applied.
• Always ensure that you have not left any objects, such as cleaning cloths and tools, in the engine compartment. Any forgotten items can cause malfunctions, engine damage and fires.
A WARNING
Additional insulating materials such as cov-ers in the engine compartment could disrupt the operation of the engine, cause damage and lead to severe Injuries.
• Never cover the engine with any Insulating materials.
A WARNING
Service fluids and some materials In the en-glne compartment are highly flammable and can cause fires and serious Injuries!
• Never smoke while working on the vehl-cl e.
• Never work near naked flames or sparks .
• Never spill fluids onto the engine. They could Ignite on hot engine components and hence cause injuries.
• Please note the following when carrying out any work on the fuel system or the elec-trlcal system:
-Always disconnect the vehicle battery. Ensure that the vehicle Is unlocked when the vehicle battery Is disconnected as oth-erwlse the anti-theft alarm will be activa-ted.
-Never work in the direct proximity of heating systems, water heaters or any oth-er open flames.
• Always have a fully functional and tested fire extinguisher to hand.
In the engine compartment I 351
...

Colour dis-Action play
Light yellow The electrolyte level of the vehicle
or without is too low. The vehicle battery
colour should be checked and replaced by a qualified workshop if necessary.
Black The electrolyte level of the vehicle battery is correct.
A WARNING
Any work on the vehicle battery can cause serious chemical burns, explosions and elec-trlc shocks.
• Always wear eye protection and protective gloves.
A WARNING (Continued)
• Electrolyte is very aggressive. lt can burn the skin and can cause blindness. When working with the battery, ensure that your hands, arms and face in particular are protec-ted from acid spillages.
• Never tilt the vehicle battery. Electrolyte may spill out of the battery vents and cause chemical burns.
• Never open a vehicle battery.
• if acid is spilt in your eye or on your skin, rinse immediately for several minutes with cold water. Then consult a doctor immediate-ly.
• If acid is swallowed, consult a doctor im-mediately. Charging, replacing, disconnecting and connecting the vehicle battery
r-"f'n First read and observe the introductory L-Jo:.l.l information and safety warnings & on page 362.
Charging the battery
The vehicle battery should always be charged by a qualified workshop, as the technology used in fac-tory-fitted batteries requires voltage-limited charg-ing => &. Volkswagen Commercial Vehicles recom-mends using a Volkswagen Commercial Vehicles dealership for this purpose.
If the battery cannot be charged in a qualified workshop, the charging cables of a suitable battery charger must be connected as described in =>page 443, Jump starting for vehicles with a Start/Stop system.
Replacing a vehicle battery
The battery has been developed to suit the condi-tions of its location and has special safety features. If a vehicle battery has to be replaced, discuss the electromagnetic compatibility, size and necessary servicing, output and safety requirements for the new vehicle battery with a Volkswagen Commercial Vehicles dealer before purchase. The vehicle bat-tery should be replaced by a qualified workshop. Volkswagen Commercial Vehicles recommends us-ing a Volkswagen Commercial Vehicles dealership for this purpose.
Only maintenance-free vehicle batteries compliant with the standards TL 825 06 and VVV 7 50 73 should be used. These standards must be dated July 2012 or later.
Vehicles with a Start/Stop system =>page 282 or auxiliary heater =>page 332 are fitted with a special vehicle battery. These vehicle batteries may only be replaced by a vehicle battery with the same specifications.
Disconnecting the vehicle battery
Please note the following if the vehicle battery has to be disconnected from the electrical system in the vehicle:
• Switch off all electrical consumers and the igni-tion.
• Unlock the vehicle before disconnecting the battery in order to avoid triggering the alarm.
• First disconnect the negative cable and then the positive cable => &.
Connecting the vehicle battery
• Switch off all electrical consumers and the igni-tion before reconnecting the vehicle battery.
• First reconnect the positive cable and then the negative cable=>&.
Various indicator lamps may light up after the vehi-cle battery has been connected and the ignition is switched on. They will go out if you drive a short distance at a speed of 15-20 kmlh (10-12 mph). If the indicator lamps remain lit up, the vehicle should be checked by a qualified workshop.
if the vehicle battery was disconnected for long pe-riods, the system may not able to calculate or cor-rectly display the time when the next service is due =>page 19. Comply with the maximum permissible service intervals =>Booklet Service schedule. ""
In the engine compartment 365

If and when
Practical tips
Frequently asked questions
If you suspect that a vehicle fault has arisen or your vehicle has been damaged, read and observe the following information before contacting a Volkswagen Commercial Vehicles dealership or
qualified workshop. You may also find useful infor-mation in the index under the headings "Things to note" or "Checklist".
To note Some possible causes Possible solution
Vehicle battery is discharged. -How to jump start =>page 443. -Recharge vehicle battery 362.
Engine does not start. The incorrect vehicle key is be-Use a valid vehicle key 36. ing used.
Fuel level is too low. Fill the tank 340.
Supplementary heating system Switch off the supplementary heating
Smoke is coming from the is running. system 332. wing. Supplementary heater is run-No solution 345. ning.
-Battery in the remote control -Replace the battery 36. Vehicle cannot be locked or key is flat. -Move closer to the vehicle. unlocked with the remote -Located too far away from the -Synchronise the vehicle key =>page 36. vehicle. control key. -Buttons were pressed outside -Lock or unlock the vehicle manually
the range. 413.
Cold engine. brake assist sys-Refer to the index under entries for Unusual noises. tems, supplementary heating "Noises". system.
Assist systems are active. Refer to the index under entries for "As-sist systems". Unusual handling. DSG® dual clutch gearbox is too Stop the vehicle immediately hot. 266.
Front seats cannot be ad-Vehicle battery is discharged. Recharge vehicle battery 362.
justed electrically. Fuse blown. Check fuse and replace as necessary 429.
The vehicle has no vehicle No direct solutions possible as it depends
jack, spare wheel or break-Equipment depends on type of on the equipment level. Contact a Volks-vehicle. wagen Commercial Vehicles dealership if down set. necessary 416.
-Windows or sliding roof are open. The interior monitoring sys--Item attached to the interior Remove any objects that could trigger a tem triggers a false alarm. mirror is moving. false alarm 44. -A mobile telephone is vibrating inside the vehicle.
Functions are not working Settings have been made in the Check and if necessary reset back to fac-as described in the owner's manual. Volkswagen information system. tory settings 24.
410 I If and when

A WARNING
The path of the doors, tailgate and sliding/tilt-ing roof is a dangerous area. Injuries could be sustained here.
Unlocking the driver door manually
rl'11 First read and observe the introductory L-J.:.I.I Information and safety warnings & on page 413.
If unlocked manually, only the driver door is un-locked. Observe information on the anti-theft alarm 39.
Unlocking the tailgate manually
Fig. 290 In the vehicle interior: removing the cov-er in the tailgate.
rl'11 First read and observe the introductory L-J.:.I.I information and safety warnings & on page 413.
• Ensure that the child proof lock is not engaged.
• Remove the round cover from the interior trim on the tailgate 290.
• Push the release lever 291 @ in the di-rection of the arrow to unlock the tailgate.
4141 If and when
A WARNING (Continued)
• Therefore doors, the tailgate and the slid-ing/tilting roof should only be opened or closed when nobody is in their path.
CD
When carrying out manual opening or closing remove and Install parts carefully In order to avoid damage to the vehicle. • Fold the key bit out of the remote control key 36.
• Insert the key bit into the driver door lock cylin-der and unlock the vehicle. The anti-theft alarm re-mains activated. However, the alarm will not be triggered.
• Switch on the ignition within 15 seconds. When the ignition is switched on, the electronic immobiliz-er recognises a valid remote control key and deac-tivates the anti-theft alarm system. Fig. 291 release lever in the tailgate
m In some vehicles, there is a rubber stopper l!.J instead of the cover. Carefully lever it out with the screwdriver from the vehicle toolkit.

Abbreviations
Abbreviation Definition
4MOTION
A2DP
ABS
ACC
Ad Blue®
ATA
SAS
ccm
ccs
C02
DCC
DIN
DPF
DSG®7
DVE
EC
EDL
EN
EPC
ESC
g/km
ICC
kN
kPa
kW
LED
LW
MFD
MG5
MG6
N
Nm
PGVW
PS
psi
PVC
RON
Four-wheel drive.
Advanced Audio Distribution Profile
Anti-lock brake system.
Adaptive cruise control.
Ad Blue® for diesel vehicles with SCR catalytic converters.
Anti-theft alarm.
Brake Assist system.
Cubic centimetres. Unit of displacement.
Cruise control system.
Carbon dioxide.
Adaptive chassis control.
German Standards Authority.
Diesel particulate filter.
DSG® automatic dual clutch gearbox.
Digital voice enhancement
Engine code.
Electronic differential lock.
European standard.
Engine management system (electronic power control).
Electronic Stability Control.
Carbon dioxide emissions in grams per kilometre.
In-car communication
Kilo Newton, pulling power.
Kilopascal. Unit of measurement for pressure.
Kilowatt, indication of engine power.
Light-emitting diode.
Long wheelbase
Multifunction display.
5-speed manual gearbox.
6-speed manual gearbox.
Newton, pulling power.
Newton metres, unit of engine torque.
Gross vehicle weight rating.
The approximate equivalent of brake horse power. formerly used to denote engine power.
Pound-force per square inch, imperial measure for the pressure
Polyvinyl chloride.
Research octane number, indication of the knock resistance of petrol.
Abbreviations I 463