2019 VOLKSWAGEN TIGUAN Jack

Warning lamp
Fig. 31 On the instrument cluster display: warning lamp.
Fig. 32 On the instrument cluster display: seat belt status for the rear seats.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
A signal tone will be emitted for a few seconds if the seat belts are not fastened as the vehicle pulls
off and reaches a speed of more than approximately 25 km/h (15 mphyfRULIWKHVHDWEHOWVDUH
unfastened while the vehicle is in motion. This is accompanied by the flashing warning lamp
⇒ Fig. 31.
The warning lamp does not go out until the driver and front passenger fasten their seat belts
while the ignition is switched on.
Incorrectly fastened or unfastened seat belts increase the risk of severe or fatal injuries.
Seat belts will only offer the optimum level of protection when they are fastened and used
properly.
•Seat belts are the most effective means of reducing the risk of serious and fatal injuries
in the event of an accident. Seat belts must always be fastened properly when the
vehicle is in motion to protect the driver and all vehicle occupants.
•Before every trip, each vehicle occupant must adopt the correct sitting position,
correctly fasten the seat belt belonging to their seat and keep it fastened properly
throughout the trip. This applies to all vehicle occupants and also in urban traffic.
•While the vehicle is in motion, secure all children travelling in the vehicle in a restraint
system suitable for their weight and height. They must also wear correctly fastened
seat belts ⇒ Safe transport of children.
•Only start driving when all passengers have correctly fastened their seat belts.
•Only ever insert the latch plate into the buckle of the associated seat, and always
ensure that it engages properly. Using a buckle that does not belong to the seat that
you are occupying reduces the level of protection and can lead to severe injuries.
•Avoid allowing foreign bodies or liquids to enter the slot for the seat belt buckle. This
could prevent the belt buckle and seat belt from working properly.
•Never unfasten the seat belt while the vehicle is in motion.
•Never allow more than one person to share the same seat belt.
•Never travel when children or babies are being carried on somebody's lap and fastened
with the same belt.
•Never travel wearing loose, bulky clothing (such as an overcoat over a jacketyf7KLV
could prevent the seat belts from fitting and functioning properly.
WARNING
Damaged seat belts are very dangerous and can cause severe or fatal injuries.
•Never damage the belt by trapping it in the door or in the seat mechanism.
•If the belt webbing or any other part of the seat belt becomes damaged, the seat belt
may tear during an accident or sudden braking manoeuvre.
•Have damaged seat belts immediately replaced by new seat belts that have been
approved by Volkswagen for the vehicle. Seat belts subjected to stress and stretched
during an accident must be replaced by a qualified workshop. Renewal may be
necessary even if there is no apparent damage. The belt anchorage should also be
checked.
•Never try to repair, modify or remove the seat belts yourself. All repairs to the seat
belts, belt retractors and buckles must be carried out by a qualified workshop.
WARNING

Water, compass, maps and torch with spare batteries.
Winch, tow bar or rope with sufficient strength.
Mobile telephone, shovel, blankets and rubber boots.
Electric air compressor for connection to the 12-volt sockets in the vehicle to inflate the
tyres.
A wooden board approx. 4 cm thick and approx. 1 metre long or an aluminium frame of
similar size: this will help to free a vehicle stuck in the mud and provide a platform for a
vehicle jack.
Snow chains, additional spare wheels, a breakdown set, jack and box spanner.
•Give way to drivers coming uphill or who are overtaking.
Driving tips
Special rules apply when driving off-road:
•Never drive off-road alone. Always drive off-road in a team of at least two other off-road
vehicles. Unexpected situations can always occur. We recommend that you carry equipment
you can use for calling for help.
•Stop your vehicle when you reach difficult sections, and walk along the path ahead to
reconnoitre it.
•Drive slowly over the brows of hills so the vehicle does not lose contact with the ground as this
could cause damage, leaving you unable to manoeuvre.
•Drive slowly when the route is difficult. Shift up a gear when on slippery ground and always
keep the vehicle in motion.
•Always look for flat and firm surfaces. The ground is predominantly soft when driving off-road
meaning the tyres could sink into the ground. This will reduce ground clearance and the wading
depth.
•Even when driving at low speeds, always keep your distance from other vehicles. If the first
vehicle suddenly gets stuck, the following vehicle can stop without getting stuck.
Useful accessories for off-road driving
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The checklist contains just a few items of equipment that can be very useful for off-road driving. If
you have an instruction manual or fitting instructions for these accessories you should always take
them with you and consult them as necessary when driving off-road.
Checklist
Useful items when driving off-road:
Changing gear
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The choice of gear depends on the terrain off-road.
Before attempting to drive through difficult terrain it can be helpful to stop and consider which gear
you should select. After some time driving off-road, you will learn which gear to select in conjunction
with the low range and the differential lock for different types of terrain.
Basic points
•With the correct gear selected, the vehicle will normally not have to be braked so much using
the foot brake when driving downhill as the engine braking effect will normally be sufficient.
•You should only depress the accelerator as much as is required. If you accelerate too hard, the
wheels could lose traction and you could lose control of the vehicle.
DSG dual clutch gearbox
•Select position D when driving in normal, flat off-road terrain.
•Adjust your speed when driving on soft or slippery ground, and select the highest suitable
position for the Tiptronic.
•If driving through mud, sand, water or hilly terrain, select the Tiptronic in the positions 3 or
2⇒ DSG dual clutch gearbox.
•Always ensure that there is enough ground clearance underneath the vehicle. Serious
damage to the underbody could occur if the vehicle is scraped. This damage could
cause the vehicle to break down and thus make it impossible to drive on.
•Do not slip the clutch or rest your foot on the clutch when driving off-road. When
travelling over uneven ground, you could press the clutch by mistake, and lose control
of the vehicle. A slipped clutch also prevents power being transferred from the engine
to the gearbox. Driving with the clutch partially engaged causes premature wear to the
clutch lining.
NOTICE
®
®

•If the system still fails to respond as expected, have the system checked by a qualified
workshop.
Trailer Assist
Introduction
This chapter contains information on the followingsubjects:
⇒ Prerequisites
⇒ Operation
⇒ Troubleshooting
Trailer Assist helps the driver when
reversing or manoeuvring the vehicle
when towing a trailer.
The trailer manoeuvring system steers a trailer by adjustment of the rotary knob for the exterior
mirrors. The driver must control the accelerator, gear changes and brake!
System limits
The camera may not always be able to detect objects such as trailer drawbars, thin rails, fences,
posts, trees and open or opening boot lids. This can result in damage to your vehicle.
The camera must be kept clean and free of ice and snow, and must not be covered up by stickers
or other objects, as this will prevent the system from working properly. The drawbar must not be
covered.
Trailer Assist should only be used when the boot lid is fully closed.
The trailer manoeuvring system will be automatically ended around ten minutes after
activation. The function will also be ended if no driver interaction is detected within a period of
approximately three minutes.
Prerequisites
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The following prerequisites must be met for the trailer manoeuvring system to function:
•Engine running.
•ESC is switched on.
•Driver door and boot lid are closed.
•Exterior mirrors are not folded in.
•A single- or- two-axle trailer without steered axles is hitched to the vehicle and electrically
connected.
•Vehicle and trailer are stationary.
•Do not exceed the maximum jack-knifing angle.
•The drawbar length has been determined.
Determining the drawbar length
Trailer Assist requires a few turning and cornering manoeuvres to enable it to determine the length
of the drawbar. The more accurately it can determine the length of the drawbar, the bigger the
angles available when manoeuvring. The trailer manoeuvring system divides the available
maximum limit positions on the angle display into four steps: approx. 30°, 45°, 60° and 75°.
For technical reasons, the trailer manoeuvring system cannot always detect trailers with LED
rear lights correctly.
The trailer manoeuvring system does not use the area around the vehicle for orientation.
No obstacle detection takes place. Drivers must judge for themselves whether the trailer
can be manoeuvred safely.
•Always pay close attention to the movements of the trailer and, if required, stop the
manoeuvre to avoid causing any damage. On rare occasions the trailer may behave
differently, even when Trailer Assist is operated correctly.
•Do not rely only on the displays in the instrument cluster.
NOTICE

If a lurching motion is detected, the trailer stabilisation function automatically helps to reduce the
trailer's rocking motion using counter steering assistance.
Requirements for trailer stabilisation
•The vehicle is a factory-fitted towing bracket or a compatible towing bracket is fitted.
•Electronic Stability Control and the traction control system (TCSyfDUHDFWLYH7KHLQGLFDWRUODPS
or in the instrument cluster is not lit up.
•The trailer is electrically connected to the towing vehicle via the trailer socket.
•The vehicle speed is higher than approximately 60 km/h (37 mphyf.
•The maximum drawbar load is being carried.
•The trailer must have a rigid drawbar.
•Trailers with brakes must have a mechanical overrun system.
Retrofitting a towing bracket
Fig. 194 Dimensions and attachment points for retrofitting a towing bracket.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Do not let the extra safety afforded by the trailer stabilisation function tempt you into
taking any risks when driving – this can cause accidents.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
•Accelerate carefully on slippery surfaces.
•Take your foot off the accelerator if one of the systems is active.
WARNING
The trailer stabilisation function may not be able to detect all driving situations correctly.
•Trailer stabilisation is switched off when ESC is deactivated.
•Light trailers that are snaking will not be recognised by the trailer stabilisation function
and stabilised accordingly in all cases.
•A trailer can still jack-knife on slippery roads with little grip, even if the towing vehicle
is equipped with trailer stabilisation.
•Trailers with a high centre of gravity might tip over before snaking starts.
•Sudden braking procedures could occur automatically in extreme driving situations if
the trailer socket is being used without a trailer (e.g. for a bicycle carrier with lightingyf.
WARNING

Diesel
Vehicles with a diesel engine must be run on diesel in compliance with the European standard
EN 590 or the German standard DIN 590 ⇒.
Where diesel complying with the specified standard is not available, Volkswagen dealerships will
have information on what kind of diesel is suitable for the vehicle.
If and when
Vehicle toolkit
Introduction
This chapter contains information on the followingsubjects:
⇒ Stowage
⇒ Contents
⇒ Collapsible chock
Observe any country-specific legislation when securing your vehicle in the event of a breakdown.
Stowage
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The vehicle tool kit may be located in various positions in the luggage compartment:
•In a bag on the left or right in the stowage areas of the luggage compartment ⇒ Luggage 
compartment equipment.
•In a foam rubber holder under the luggage compartment floor ⇒ Luggage compartment 
equipment.
In some models, the luggage compartment may contain a loose box with a vehicle tool kit. This
supplied vehicle tool kit is intended for a possible switch of winter tyres and does not need to be
carried in the vehicle at all times.
After using the vehicle jack, crank it back to its original position so that it can be stored
safely.
Contents
Using fuel that does not comply with these standards may reduce performance and cause
damage to the engine and fuel system.
•Before refuelling, check whether the fuel standard on the pump meets the vehicle's
requirements.
•Use only fuels that meet the required standards in order to prevent damage to the fuel
system and engine failure.
NOTICE
In the event of a sudden driving or braking manoeuvre or accident, a loose vehicle tool kit,
breakdown set and spare wheel or temporary spare wheel could be flung though the
vehicle and cause severe injuries.
•Ensure that the vehicle toolkit, breakdown set and spare wheel or temporary spare
wheel are always secured in the luggage compartment.
WARNING
Unsuitable or damaged tools in the vehicle toolkit can lead to accidents and injuries.
•Never work with unsuitable or damaged tools from the vehicle toolkit.
WARNING

Fig. 199 Contents of the vehicle tool kit.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The content of the vehicle toolkit is determined by the vehicle equipment level ⇒ Fig. 199. The
following describes the maximum scope.
Vehicle tool kit components:
Screwdriver with hexagon socket in the handle for slackened wheel bolts. The screwdriver
blade is reversible. The screwdriver may be stowed under the box spanner.
Adapter for the anti-theft wheel bolts. Volkswagen recommends that you carry the wheel
bolt adapter in the vehicle tool kit at all times. The code number of the anti-theft wheel bolt is
engraved on the front of the adapter. You will need this number to replace the adapter if lost.
Make a note of the code number for the anti-theft wheel bolt and keep it in a safe place – but
not inside the vehicle.
Removable towing eye.
Wire hook for pulling off the centre cover, wheel covers and the wheel bolt caps.
Vehicle jack. Before you return the jack to the foam rubber holder, you must wind the claw
in fully.
Box spanner for wheel bolts.
Crank.
Collapsible chock ⇒ Collapsible chock.
Vehicle jack: maintenance
There are no maintenance cycles for the vehicle jack. Grease it with universal lubricant when
necessary.
Collapsible chock
Fig. 200 Folding out the collapsible chock.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The collapsible chock is stored with the vehicle tool kit ⇒ Stowage.
Design of the collapsible chock
•Lift up the support plate ⇒ Fig. 200①.
•Insert the two lugs on the securing plate into the slots on the base plate ⇒ Fig. 200②.
Correct usage
The collapsible chock can be used to chock the wheel that is diagonally opposite the wheel that is
being changed.
The collapsible chock must be placed directly in front of or behind the wheel. They must only be
used on a solid surface.
Assembling and using the collapsible chocks incorrectly can cause accidents and
injuries.
•Never use damaged collapsible chocks.
•Never use the collapsible chocks to secure the vehicle if it is located on a slope.
WARNING

Safety notes for working in the engine compartment
Always park the vehicle on a level and stable surface before carrying out any work in the engine
compartment.
The engine compartment of a motor vehicle is a hazardous area. You should only carry out work on
the engine, and in the engine compartment, if you know exactly how to perform the required tasks,
are aware of the general safety procedures and have access to the correct equipment, service
fluids and suitable tools. Failing to carry out work correctly can cause serious injuries ⇒. The
work should be carried out by a qualified workshop if you are uncertain. Volkswagen recommends
using a Volkswagen dealership for this purpose.
Unintentional vehicle movements during service work can cause serious injury.
•Never work underneath a vehicle if it is not secured against rolling away. If you are
working underneath the vehicle while the wheels are on the ground, the vehicle must
be on a level, the wheels chocked, and the vehicle key removed from the ignition lock
as required.
•If you have to work underneath the vehicle, use suitable stands to provide extra
support for the vehicle. The vehicle jack is not sufficient for this task and can fail,
which can lead to serious injuries.
•The start/stop system must have been deactivated.
WARNING
The engine compartment of any motor vehicle is a dangerous area. Serious injuries can be
sustained here.
•The utmost care and attention must be paid when carrying out any work and you must
follow the general safety rules. Never take any risks.
•Never do any work on the engine or in the engine compartment unless you know
exactly how to carry it out. If you are uncertain of what to do, the work should be
carried out by a qualified workshop. Serious injuries can result from work that has not
been carried out properly.
•Never open the bonnet if you see steam or coolant escaping from the engine
compartment. Hot steam or hot coolant can cause serious burns. Always wait until you
can no longer see or hear steam or coolant coming from the engine compartment.
•Always allow the engine to cool down before opening the bonnet.
•Hot parts of the engine or exhaust system can burn the skin.
•Observe the following points before opening the bonnet once the engine has cooled
down:
- Switch on the electronic parking brake and move the selector lever to position P
or move the gear lever to the neutral position.
- Switch off the ignition and remove the vehicle key from the ignition lock.
- Always keep children away from the engine compartment and never leave the
vehicle unattended.
•The cooling system is under pressure when the engine is hot. Never open the cap of
the coolant expansion tank when the engine is hot. Coolant may spray out and cause
serious burns and other injuries.
- Slowly and carefully turn the cap on the coolant expansion tank anticlockwise
while exerting gentle downward pressure on the cap.
- Always protect the face, hands and arms from hot coolant or steam with a large,
thick cloth.
•When refilling, do not spill any service fluids on engine components or on the exhaust
system. The spilt service fluids can start a fire.
WARNING
High voltages in the electrical system can cause electric shocks, burns, serious injuries
and death!
•Never short circuit the electric system. The 12-volt battery could explode.
•Please note the following guidelines to help reduce the risk of an electric shock and
serious injuries while the engine is running or being started:
- Never touch the electrical wiring of the ignition system.
- Never touch the electrical wiring and connections of gas discharge bulbs.
WARNING

If your vehicle has a flat tyre, park the vehicle on a firm and level surface at a safe distance
from moving traffic.
Switch on the electronic parking brake Parking and manoeuvring.
With a DSG® dual clutch gearbox, move the selector lever to position P DSG® dual clutch
gearbox.
Stop the engine and remove the key from the ignition Starting and stopping the engine.
Manual gearbox: select a gear Manual gearbox: selecting a gear.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The caps protect the wheel bolts and should be placed fully back in position after changing the
wheel.
Removing and fitting the caps
•Removing: take the wire hook from the vehicle tool kit ⇒ Vehicle toolkit.
•Insert the wire hook through the opening in the cap ⇒ Fig. 243 and pull off in the direction of
the arrow.
•Fitting: press the caps on the bolts as far as they will go.
The anti-theft wheel bolt has a separate cap. It only fits onto the anti-theft wheel bolts and not
onto conventional wheel bolts.
Changing a wheel
Introduction
This chapter contains information on the followingsubjects:
⇒ Preparations for changing a wheel
⇒ Wheel bolts
⇒ Lifting the vehicle with the jack
⇒ Changing a wheel
⇒ After changing a wheel
Some models are delivered from the factory without a jack or box spanner. If this is the case, the
wheel should be changed by a qualified workshop.
The vehicle jack supplied with the vehicle is only designed for changing a wheel when one vehicle
tyre is damaged and has to be replaced. If both tyres on one side of the vehicle, both tyres on one
axle, or all tyres are damaged, seek expert assistance.
Preparations for changing a wheel
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
The following actions must always be carried out in the given order in preparation for
changing the wheel ⇒:
Changing a wheel can be dangerous, especially when carried out at the side of a road.
Please note the following steps in order to reduce the risk of serious injuries:
•Stop the vehicle as soon as it is possible and safe to do so. Park the vehicle at a safe
distance from moving traffic in order to carry out the wheel change.
•All passengers and children in particular must be at a safe distance and away from
your area of work during the wheel change.
•Switch on the hazard warning lights to warn other road users.
•Check that the surface the vehicle is parked on is level and firm. If necessary use a
large, strong board or similar support for the vehicle jack.
•Only change the wheel yourself if you feel confident carrying out the procedure. If not,
seek expert assistance.
•Always use suitable and undamaged tools to change the wheel.
•Always switch off the engine, switch on the electronic parking brake and move the
selector lever to the position P or select a gear on a manual gearbox in order to reduce
the risk of unintended vehicle movement.
•The wheel bolt tightening torque should be checked with a torque wrench immediately
after changing a wheel.
•In the case of vehicles with a Tyre Pressure Loss Indicator, the system must be re-
synchronised immediately after new tyres are fitted ⇒ Tyre monitoring systems.
WARNING