2019 VOLKSWAGEN TIGUAN airbag off

Automatic unlocking (Auto Unlockyf
All doors and the boot lid are automatically unlocked if one of the following conditions applies:
•The vehicle is at a standstill and the vehicle key has been removed.
•m/k/a995MKIn vehicles with a DSG dual clutch gearbox: the selector lever is in
position P and the ignition has been switched off.
•OR: the vehicle is stationary and the button has been pressed.
•OR: the door release lever has been operated.
•OR: In an accident where the airbags have been triggered ⇒ Locking the vehicle after the 
airbag has been triggered.
Automatic unlocking provides access to the vehicle if assistance is required.
Even if single door unlocking has already taken place, the entire vehicle will be unlocked
when the sensors are touched twice. The entire vehicle must be locked.
Locking and unlocking the vehicle from the outside
Fig. 63 Vehicle key: central locking system.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Unlock: press the button. Press and hold for convenience opening.
•Lock: press the button. Press and hold for convenience closing.
•Vehicles with the keyless access locking and starting system: touch the sensors ⇒ Locking and 
unlocking the vehicle with keyless access. Individual doors or the entire vehicle are unlocked.
•Press the button ⇒ Boot lid. The boot lid is released.
Vehicles with SAFELOCK: press the button once to lock the vehicle using SAFELOCK
⇒ SAFELOCK. Press the button twice to lock the vehicle without SAFELOCK.
Please note: depending on the settings made for the central locking in the Infotainment system
⇒ Operation and display in the Infotainment system, it may be the case that all of the doors and the
boot lid are unlocked only once the button has been pressed twice.
•Locking: all turn signals will flash once as confirmation.
•Unlocking: all turn signals will flash twice as confirmation.
Convenience opening and closing
•See Windows – Functions ⇒ Windows.
Depending on the mirror function selected in the Infotainment system, the exterior mirrors
fold out when the vehicle is unlocked using the button and surround lighting is switched on.
Locking and unlocking the vehicle from the inside
Fig. 64 In the driver door: central locking button.

Lock the vehicle. When the anti-theft alarm is switched on, interior monitoring and the anti-tow
alarm are also active.
Temporarily switching off the interior monitoring system and anti-tow
alarm
Depending on the vehicle equipment, the interior monitoring system and anti-tow alarm can be
switched off temporarily by means of the button or the Infotainment system ⇒ Operation 
and display in the Infotainment system.
•Switch off the ignition and open the driver door.
•Press the button. A yellow indicator lamp in the button lights up.
•Close all doors and the boot lid.
•Lock the vehicle using the vehicle key.
Press the button again before locking the vehicle to reactivate interior monitoring and the
anti-tow alarm.
•Switch on the ignition.
•Deactivate interior monitoring and the anti-tow alarm in the Infotainment system ⇒ Operation 
and display in the Infotainment system.
•Close all doors and the boot lid.
•Lock the vehicle using the vehicle key.
The interior monitoring system and anti-towing alarm are deactivated until the next time the vehicle
is locked.
We recommend deactivating interior monitoring and the anti-tow alarm in the following situations:
•If any people or animals are to remain inside the vehicle.
•If the vehicle is to be loaded onto another vehicle.
•If the vehicle is being transported.
•If the vehicle is going to be towed with one axle off the ground.
•If the vehicle is to be parked in a two-storey garage.
•If the vehicle is to be parked in a car wash.
Risk of false interior monitoring alarms
The interior monitoring system functions only when the vehicle is completely closed. Comply with
legal regulations. A false alarm can be triggered in the following situations:
•If one or more windows or the glass roof are fully or partially open.
•If lightweight items such as loose pieces of paper or items hung from the interior mirror are left
in the vehicle.
•If a mobile telephone that is left in the vehicle vibrates.
•If the vehicle is being transported.
•If the vehicle is being parked in a two-storey garage.
•If the vehicle is in a car wash.
Permanent deactivation of interior monitoring and the anti-tow alarm is not possible.
If doors or the boot lid are still open when the anti-theft alarm is activated, only the anti-theft
alarm is activated. Interior monitoring and the anti-tow alarm are not activated until all doors and the
boot lid are closed.
SAFELOCK is also deactivated when the interior monitoring system and anti-tow alarm are
switched off ⇒ SAFELOCK.
Locking the vehicle after the airbag has been triggered
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The entire vehicle is unlocked if the airbags are activated during an accident. Depending on the
extent of the damage, the vehicle can be locked as follows after an accident:
•Switch the ignition off and then back on again.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Fault in locking system: red LED flashes at short intervals and then lights up continuously. Go to a
qualified workshop.

Fig. 82 Switch on the front left seat: adjusting the lumbar support.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The control elements are mirrored for the front right-hand seat.
The seat may have a combination of mechanical and electrical controls.
Adjusting the seat position
Pressing the switch in the direction of the arrow ⇒ Fig. 81:
ⒶSlides the seat forwards or backwards.ⒷAdjusts the angle of the seat cushion.ⒸRaises or lowers
the seat.ⒹAdjusts the angle of the backrest.
Adjusting the lumbar support
Press the switch in the corresponding area ⇒ Fig. 82
①Adjust the curve of the lumbar support forwards.②Adjust the curve of the lumbar support
backwards.③Adjust the curve of the lumbar support upwards.\bAdjust the curve of the lumbar
support downwards.
It may not be possible to adjust the seat electrically if the charge level of the 12-volt vehicle
battery is too low.
Starting the engine will interrupt the seat adjustment procedure.
Folding the front passenger seat backrest forwards
Fig. 83 Front passenger seat: folding backrest forwards.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The front passenger seat backrest can be folded forwards to a horizontal position.
The front passenger front airbag must be switched off if any items are to be transported on the front
passenger seat when folded forwards ⇒ Airbag system.
Folding the front passenger seat backrest forwards
•Remove any items from the front passenger seat cushion ⇒.
•Lower the front passenger seat down as far as possible ⇒ Sitting position.
Careless or unsupervised use of the electric front seats can result in severe injuries.
•The electrical front seat adjustment also works when the ignition is switched off. Never
leave children or people requiring assistance alone in the vehicle.
•In the event of an emergency, stop the electrical adjustment by pressing another
switch.
WARNING
To avoid damaging the electrical components in the front seats, do not kneel on the seats
or apply sharp pressure at a single point on the seat cushion and backrest.
NOTICE

•Push the front passenger seat as far back as possible ⇒ Sitting position.
•Push the head restraint all the way down ⇒ Sitting position.
•Release the front passenger seat backrest in the direction of the arrow ⇒ Fig. 83①.
•Fold the front passenger seat backrest forwards in the direction of the arrow ⇒ Fig. 83② until it
is horizontal.
•When it is folded down, the front passenger seat backrest must click securely into place.
Folding back the front passenger seat backrest
•When folding back, check that there are no items or body parts near the hinges.
•To fold back, release the front passenger seat backrest ⇒ Fig. 83①.
•Fold back the front passenger seat backrest so that it is upright.
•When it is folded up, the front passenger seat backrest must click securely into place.
Rear seats
Introduction
This chapter contains information on the followingsubjects:
⇒ Adjusting the rear bench seat
⇒ Folding the backrests on the rear bench seat forwards and backwards
The following section describes the options for adjusting the rear seats. Always ensure that the
correct sitting position is adjusted ⇒ Sitting position.
Injuries could be caused if the front passenger seat backrests are folded forwards and
backwards carelessly.
•Fold the front passenger seat backrest forwards and backwards only when the vehicle
is stationary.
•While folding the front passenger seat backrest forwards, always ensure that there are
no people, animals or objects in its path.
•The front airbag must be switched off and the PASSENGER AIR BAG
indicator lamp will light up for as long as the front passenger seat backrest is folded
forwards.
•When folding forwards and backwards, keep all hands, fingers, feet and other body
parts away from the seat hinges and seat release mechanism.
•Floor mats or other objects could get caught in the hinges on the front passenger seat
backrest. This could cause the front passenger seat backrest to fail to engage securely
when it is returned to the upright position.
•When being folded back, the front passenger seat backrest must be securely locked in
the upright position. If the front passenger seat backrest is not locked properly it could
move suddenly and cause severe injuries.
WARNING
The open seat anchors and hinges of the folded front passenger seat backrest could
cause serious injuries in the event of a sudden braking manoeuvre or accident.
•Never transport people (adults or childrenyfRQWKHIURQWSDVVHQJHUVHDWLIWKHIURQW
passenger seat backrest is folded forwards.
•If the front passenger seat backrest is folded forwards, you should only use the outer
rear seat behind the driver seat. This also applies to children in child seats.
WARNING

Warning lights and text messages are shown on the instrument cluster display. These warnings
may be accompanied by acoustic signals.
Front brake pads worn. Go to a qualified workshop immediately. All brake pads should be
checked and renewed as necessary.
Malfunction in the brake system
A brake circuit may have failed if you have to reduce speed and the vehicle does not brake as
normal (sudden increase in braking distanceyf7KLVLVLQGLFDWHGE\WKHZDUQLQJODPS and in
some cases by a text message. Go to the nearest qualified workshop immediately to have the fault
corrected. Drive at low speed when doing this and anticipate much longer braking distances and an
increase in the pressure required on the pedal.
Starting and stopping the engine
Introduction
This chapter contains information on the followingsubjects:
⇒ Ignition lock
⇒ Starter button
⇒ Starting the engine
⇒ Stopping the engine
⇒ Electronic immobiliser
⇒ Troubleshooting
Push-starting or tow-starting
For technical reasons, your vehicle must not be push-started or tow-started. Use jump leads to
start the engine instead ⇒ Jump starting.
Ignition lock
Switching the engine off while the vehicle is moving makes it more difficult to stop the
vehicle. This can lead to loss of control of the vehicle and to accidents and severe injuries.
•Braking and steering support systems, the airbag system, the belt tensioners and other
items of safety equipment in the vehicle are only active when the engine is running.
•Never switch the engine or ignition off while the vehicle is in motion.
WARNING
The risk of serious injury can be reduced with the engine running or when starting the
engine.
•Never start or run the engine in unventilated or closed rooms. The exhaust fumes
contain carbon monoxide, an odourless and colourless toxic gas. Carbon monoxide
can cause people to lose consciousness. It can also cause death.
•Never start or run the engine if oil, fuel or any other highly flammable fluids are under
or near the vehicle, or are leaking out of the vehicle, e.g. as the result of damage.
•Never leave the vehicle unattended with the engine running, particularly if a gear or
position has been selected. The vehicle could move suddenly or something
unexpected may happen that may cause damage, fire and serious injuries.
•Never use a start booster. Start boosters may explode and cause the engine to
suddenly run at high revs.
WARNING
The components of the exhaust system become very hot. This can cause fires and serious
injuries.
•Never park the vehicle where parts of the exhaust system can come into contact with
inflammable material underneath the vehicle, e.g. undergrowth, leaves, dry grass, spilt
fuel.
•Never apply additional underseal or anti-corrosion coatings to the exhaust pipes,
catalytic converters, heat shields or particulate filter.
WARNING

•m/k/a995MKVehicles with a starter button: Press the starter button briefly ⇒ Fig. 119. If
the engine cannot be switched off, carry out the emergency switch-off procedure ⇒ Emergency 
deactivation.
•Observe the instructions in the instrument cluster ⇒ Instrument cluster.
Warning before leaving the vehicle
In order to indicate an active ignition when leaving the vehicle, an acoustic warning signal sounds
when opening the driver door and corresponding warning messages appear on the display of the
instrument cluster. The ignition also switches off automatically after a certain period in order to
prevent unintentional discharge of the 12-volt vehicle battery.
m/k/a995MK Vehicles with DSG dual clutch gearbox: if the selector lever is not in position P,
an acoustic warning signal will sound when the driver door is opened and the warning
message Please move selector lever to position P. will be shown on the instrument cluster
display. In this way, a warning is given that the vehicle could potentially roll away. The electronic
parking brake is also activated.
After the engine is switched off, the radiator fan in the engine compartment may run on for
some minutes, even if the ignition is switched off or the vehicle key has been removed. The radiator
fan will switch itself off automatically.
Electronic immobiliser
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The immobiliser helps to prevent the engine from being started and driven with an unauthorised
vehicle key.
There is a chip in the key. This is used to automatically deactivate the immobiliser when a valid
vehicle key is inserted into the ignition lock.
The electronic immobiliser is automatically activated when the vehicle key is removed from the
ignition lock. In vehicles with keyless locking and starting system Keyless Access, the vehicle key
must be outside the vehicle ⇒ Central and manual locking.
The engine can only be started using a genuine Volkswagen vehicle key with the correct code.
Coded vehicle keys are available from a Volkswagen dealership ⇒ Vehicle key set.
The vehicle cannot be operated properly if you do not have a genuine Volkswagen key.
Troubleshooting
Fig. 120 On the right of the steering column: emergency start function in vehicles with the Keyless
Access locking and starting system.
Never switch off the engine while the vehicle is in motion. This can lead to a loss of
vehicle control, accidents and serious injuries.
•The airbags and belt tensioners will not work if the ignition is switched off.
•The brake servo will not work when the engine is switched off. More force is required
on the brake pedal to stop the vehicle.
•The power steering will not function if the engine is switched off, and more force will
be required to steer the vehicle.
•If the vehicle key is removed from the ignition, the steering lock can activate and you
will no longer be able to steer the vehicle.
WARNING
If the vehicle has been driven at high load for a long period, the engine can overheat when
it is switched off. In order to avoid damage to the engine, allow the engine to run in neutral
position for approximately 2 minutes before switching it off.
NOTICE

Conditions that require a manual engine start
The engine must be started manually under the following conditions:
•If the driver door is opened.
•If the bonnet is opened.
Activating and deactivating the start/stop system manually
•Press the button in the centre console ⇒ Fig. 121 to deactivate the system. If the
start/stop system has been deactivated, the indicator lamp in the button lights up.
•Press the button in the centre console again ⇒ Fig. 121 to reactivate the system.
The instrument cluster shows the status of the start/stop system every time the button is
pressed.
If the start/stop system has switched the engine off, it will start again as soon as the system has
been deactivated manually with the button.
Always deactivate the start/stop system manually when driving through water.
Start/stop mode when Adaptive Cruise Control (ACCyfLVDFWLYe
The engine will be switched off after the Adaptive Cruise Control (ACCyfKDVEURXJKWWKHYHKLFOHWRD
standstill via an active braking intervention ⇒ Adaptive Cruise Control (ACCyf.
m/k/a995MKVehicles with DSG dual clutch gearbox: when the Adaptive Cruise Control
(ACCyfLVDFWLYHWKH'6G dual clutch gearbox can shift into coasting mode and the engine can be
switched off with the engine-off coasting function.
In the following instances, the engine will restart when the Adaptive Cruise Control (ACCyfLVDFWLYH:
•If the accelerator is depressed.
•When the Adaptive Cruise Control (ACCyfKDVUHVXPHGVSHHGDQGDXWRPDWLFGLVWDQFHFRQWURO.
•If the vehicle ahead has moved on.
•If the Adaptive Cruise Control (ACCyfLVGHDFWLYDWHGDQGWKHYHKLFOHGULYLQJLQIURQWPRYHGDZD\.
Troubleshooting
The engine stop function may be deactivated if the temperature is above around 38°C (100°Fyf.
In some cases, it may be necessary to restart the engine manually. Follow any
corresponding messages on the instrument cluster display.
The start/stop function is activated automatically if the Eco driving profile is selected on
vehicles with driving profile selection ⇒ Driving profile selection and 4MOTION Active Control.
Always deactivate the start/stop system manually when driving through water.
Manual gearbox: selecting a gear
®
Never switch off the engine or the ignition while the vehicle is in motion. This can lead to a
loss of vehicle control, accidents and serious injuries.
•The airbags and belt tensioners will not work if the ignition is switched off.
•The brake servo will not work when the engine is switched off. That is why more
pressure on the brake pedal is needed to brake the vehicle when the engine is
switched off.
•The power steering will not work when the engine is not running. More power is
needed to steer the vehicle when the engine is switched off.
•When the ignition is switched off, the steering lock may activate and you will no longer
be able to steer the vehicle.
•The start/stop system must be deactivated if work is to be carried out in the engine
compartment.
WARNING
If the start/stop system is used in very high outside temperatures over a long period, the
12-volt vehicle battery can be damaged.
NOTICE

Electronic Stability Control (ESCyf
ESC helps to reduce the risk of skidding and to improve driving stability in certain driving situations
⇒.
Depending on the vehicle equipment, ESC can be switched to a Sport mode ⇒ Switching TCS on 
and off.
When ESC is regulating, the yellow indicator lamp is shown on the instrument cluster display.
Traction control system (TCSyf
The TCS reduces the drive output if wheelspin occurs and adapts the output to suit road surface
conditions. The TCS makes it easier to pull away, accelerate and drive up hills.
Depending on the vehicle equipment, the TCS can be switched off in exceptional circumstances
⇒ Switching TCS on and off.
When the TCS is regulating, the yellow indicator lamp is shown on the instrument cluster
display.
Anti-lock brake system
The anti-lock brake system can prevent the wheels from locking when the brakes are applied up
until the point where the vehicle is nearly stationary and assists the driver in steering the vehicle
and keeping it under control.
Brake assist system
The brake assist system can help to reduce the stopping distance. The brake assist system
reinforces brake pressure when the driver depresses the brake pedal quickly in an emergency
situation.
Do not reduce the pressure on the brake pedal when the brake assist system is regulating. If you
reduce the pressure on the brake pedal, the brake assist system will switch off the brake servo.
Electronic differential lock (EDL and XDSyf
EDL brakes the wheel that has lost traction and distributes the driving force to the other drive
wheels.
The EDL switches off automatically under unusually heavy loads to prevent the disc brake from
overheating. The EDL switches back on again automatically as soon as the brake has cooled down.
XDS applies pressure to the brake of the wheel on the inside of the bend. This will improve traction,
helping the vehicle to remain in the required lane longer.
Automatic Post-Collision Braking System
In the event of an accident, the Automatic Post-Collision Braking System can help the driver to
reduce the risk of skidding, and the danger of secondary collisions, through automatic braking.
The Automatic Post-Collision Braking System functions only in front, side and rear collisions when
the airbag control unit detects a corresponding trigger threshold during the accident.
The ESC brakes the vehicle automatically, provided that the hydraulic braking system, the ESC and
the electrical system are undamaged in the accident and remain functional.
The following actions override automatic braking in the event of an accident:
•When the driver depresses the accelerator. No automatic braking occurs.
•When the brake pressure transmitted through the depressed brake pedal is greater than the
brake pressure provided by the system. The vehicle is braked manually.