2019 VOLKSWAGEN TIGUAN Auto engine start

•Gently push the selector lever forwards ⊕ or back ㊀ to shift gear up or down ⇒ Fig. 124.
When moving the selector lever in the Tiptronic gate, do not press the lock button on the selector
lever.
Operating Tiptronic with the paddles
•Pull the right paddle ⇒ Fig. 125 towards the steering wheel to change up a gear.
•Pull the left paddle towards the steering wheel to change down a gear.
•To leave Tiptronic mode, pull the right paddle towards the steering wheel for approximately one
second.
Tiptronic is automatically deactivated if the selector paddles are not operated for some time and the
selector lever is not in the Tiptronic gate.
Driving with DSG dual clutch gearbox
The gearbox changes the forward gears up and down automatically.
Driving down hills
The steeper the gradient, the lower the gear you will need. Lower gears increase the braking effect
of the engine. Never allow the vehicle to roll down mountains or hills in the neutral position N.
•Reduce your speed.
•Push the selector lever from position D/S to the right into the Tiptronic gate ⇒ Changing gear 
using Tiptronic.
•Gently push the selector lever to the rear to change down gear.
•OR: shift down using the paddles on the steering wheel ⇒ Changing gear using Tiptronic.
Stopping and pulling away on an uphill gradient
The steeper the uphill gradient, the lower the gear you will need.
If you wish to stop the vehicle or pull away when driving uphill you should use the Auto Hold
function ⇒ Electronic parking brake.
When you stop the vehicle on an incline and the vehicle remains in gear, the vehicle must always
be prevented from rolling by depressing the brake pedal or by applying the electronic parking brake.
The brake pedal or the electronic parking brake should not be released until you pull away ⇒.
Coasting with DSG dual clutch gearbox
In coasting mode, the momentum of the vehicle can be used to save fuel in conjunction with a
foresighted driving style. With the engine-off coasting function, the engine is not just disengaged,
but is also switched off. The engine no longer brakes the vehicle – the vehicle can roll for a longer
distance. The function is available only in the selector lever position D/S and at speeds of
approximately 30 – 130 km/h (18 mph – 80 mphyf.
An automatic engine start may take place in order to ensure reliable engine restarting and to
guarantee the power supply of the vehicle electrical system.
Triggering coasting
•Select the Eco driving profile from the driving profile selection menu ⇒ Driving profile selection 
and 4MOTION Active Control.
•Remove your foot from accelerator pedal. The engine is disengaged and runs in coasting mode.
The vehicle rolls without the braking effect of the engine. The engine is automatically switched
off on vehicles with engine-off coasting function.
Cancelling coasting mode
•Depress the brake pedal briefly.
•OR: depress the accelerator or brake pedal briefly.
•OR: pull a paddle towards the steering wheel.
•OR: press the selector lever to the Tiptronic position.
Kickdown
The kick down function enables maximum acceleration in the selector lever position D/S or in the
Tiptronic position.
•When accelerating, the gearbox automatically shifts up to the next gear shortly before
the maximum permitted engine speed is reached.
•When shifting down a gear manually, the gearbox will not change gear until the engine
can no longer be overrevved.
NOTICE
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If the accelerator pedal is depressed fully, the gearbox will automatically shift to a lower gear,
depending on the speed and engine revs. This will make use of the full vehicle acceleration.
The gearbox does not shift up to the next gear until the engine reaches the maximum engine speed
for the gear.
When the Eco driving profile is selected in vehicles with driving profile selection ⇒ Driving profile 
selection and 4MOTION Active Control and the accelerator is depressed fully beyond the pressure
point, the engine output is automatically regulated to ensure maximum vehicle acceleration.
Launch Control Programme
The Launch Control programme gives the vehicle maximum acceleration from a standing start in
vehicles with a DSG dual clutch gearbox.
•Switch off TCS ⇒ Brake support systems.
•Depress and hold the brake pedal with your left foot.
•In selector lever position D/S, select position S. Alternatively, select the Tiptronic position or in
vehicles with driving profile selection select the Sport driving profile ⇒ Driving profile selection 
and 4MOTION Active Control.
•With your right foot, depress the accelerator until the engines speed reaches approximately
3,200 rpm.
•Take your left foot off the brake ⇒. The vehicle will start with maximum acceleration.
•Switch the TCS back on after acceleration.
Troubleshooting
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Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads.
This can cause you to lose control of the vehicle, which can lead to accidents and serious
injuries.
•Always adjust your driving style in accordance with the flow of traffic.
•Only use kickdown or fast acceleration if visibility, weather, road and traffic conditions
permit, and other road users are not put at risk due to the acceleration and the driving
style.
•Please note that the driven wheels could start to spin and the vehicle could skid if the
traction control system (TCSyfLVVZLWFKHGRIIHVSHFLDOO\LIWKHURDGLVVOLSSHU\.
•Switch the traction control system (TCSyfEDFNRQDIWHUDFFHOHUDWLRQ.
•Only use the launch control programme, if the road and traffic conditions allow for it.
•You should never endanger other road users through the acceleration of your vehicle
or through your driving style.
WARNING
Never ride the brake pedal. Do not overuse the brake pedal. Constant braking will cause
the brakes to overheat. This can considerably reduce the brake effect, increase the
braking distance and, in certain circumstances, cause the brake system to fail completely.
WARNING
•If you stop the vehicle on an incline, do not attempt to stop it from rolling back by
depressing the accelerator while a position is still selected. The dual clutch gearbox
DSG could overheat and be damaged.
•Never allow the vehicle to roll in position N, particularly if the ignition is switched off.
The DSG dual clutch gearbox will not be lubricated and could be damaged.
•m/k/a995MK Vehicles with Launch Control Programme: accelerating with the
Launch Control programme places heavy strain on all vehicle components. This can
lead to higher rates of wear.
NOTICE
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•Never let the brakes rub by applying light pressure to the brake when it is not
necessary to brake. This will increase levels of wear.
•Before driving down a long, steep gradient, reduce your speed and select a suitable
recuperation level. This will make use of the electric drive braking effect and relieve the
load on the brakes. The brakes could otherwise overheat and possibly fail. The brakes
should only be used to slow or stop the vehicle.
NOTICE

•After manual release, carefully press the cover onto the centre console while ensuring that the
electrical wires are positioned correctly.
Emergency programme
There is a fault in the system if all the displays on the instrument cluster for the selector lever
positions have a light background. The DSG dual clutch gearbox is running in an emergency
programme. The vehicle can still be driven in the emergency programme, but only at reduced
speed and not in all gears.
In vehicles with a DSG dual clutch gearbox, you may no longer be able to select reverse gear.
In all cases you should have the DSG dual clutch gearbox checked by a qualified workshop
immediately.
Overheating of the DSG dual clutch gearbox
The DSG dual clutch gearbox can become too hot, for example, if the vehicle pulls off
frequently, drives at crawling speed for long periods, or in stop-and-go traffic. Overheating is
indicated by the warning lamp and in some cases by a text message in the instrument cluster
display. A signal tone may also be given. Stop the vehicle and allow the gearbox to cool down ⇒
.
The vehicle does not move forwards or backwards even though a position
has been selected
If the vehicle will not move in the required direction, the system may have selected the position
incorrectly. Depress the brake pedal and reselect the position.
If the vehicle still does not move in the required direction, there is a system fault. Seek expert
assistance and have the system checked.
Downhill speed control
If the vehicle is being held on the Auto Hold function, the green indicator lamp lights up.
Switch off Auto Hold if necessary ⇒ Auto Hold function.
The Hill Descent Control system in vehicles with a DSG dual clutch gearbox helps when braking
and travelling downhill ⇒. This system uses the braking power of the engine, rather than the
brakes directly.
The DSG dual clutch gearbox selects the best gear for the circumstances, depending on the
steepness of the hill and the current speed. The selector lever must be in position D/S. The downhill
speed control is not active in Tiptronic mode.
As the downhill speed control system can shift down only as far as third gear, it may be necessary
to activate the Tiptronic mode when driving down particularly steep inclines. When in Tiptronic
mode, select second or first gear manually in order to make use of the braking effect of the engine
and to relieve the load on the brakes.
The start/stop system is automatically deactivated as long as downhill speed control is active.
Activating downhill speed control automatically:
•If the downhill gradient is greater than approximately 6yb.
•AND: if the selector lever is in position D/S.
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Never move the selector lever out of the position P if the electronic parking brake is not
switched on. Otherwise the vehicle could move unexpectedly if it is stopped on an incline,
which could lead to accidents and serious injuries.
WARNING
The DSG dual clutch gearbox will become damaged if the vehicle is allowed to roll for a
long period of time or at a high speed (for example while being towedyfZLWKWKHVHOHFWRU
lever in position N and the engine switched off.
NOTICE
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•If the display indicates that the gearbox is overheating for the first time, the vehicle will
have to be parked safely or driven faster than 20 km/h (12 mphyf.
•If the text message and signal tone are repeated every ten seconds, the vehicle must be
parked safely immediately and the engine switched off. Allow the gearbox to cool down.
•In order to prevent damage to the gearbox, you should not drive on until the acoustic
warning stops. You should not pull away or drive the vehicle at very low speeds while
the gearbox is overheated.
NOTICE
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•In addition, if the cruise control system or Adaptive Cruise Control (ACCyfLVVZLWFKHGRII:
if the vehicle speed is less than approximately 80 km/h (50 mphyf or the brake pedal is
depressed.
•In addition, if the cruise control system or Adaptive Cruise Control (ACCyfLVDFWLYH: if the
stored speed is exceeded.
Deactivating downhill speed control automatically:
•If the downhill gradient becomes less steep.
•OR: if the gearbox shifts up a gear because the engine speed is higher than approximately
4,500 rpm.
•Or in addition if the cruise control system or Adaptive Cruise Control (ACCyfLVDFWLYH: if
the stored speed can be maintained.
Hill Descent Control
When Hill Descent Control is active, the indicator lamp lights up white.
When Hill Descent Control is not active, the indicator lamp lights up grey. The system is
switched on, but is not regulating.
The Hill Descent Control system automatically brakes all four wheels to limit the speed when driving
forwards and reversing on steep downhill gradients. The wheels will not lock as the anti-lock brake
system remains active. In vehicles with a manual gearbox, Hill Descent Control adjusts the target
speed so that the engine speed does not drop below the idling speed.
If you enter a downhill slope travelling at a speed under 30 km/h (18 mphyfWKHYHKLFOHVSHHGZLOOEH
limited to a speed between min. 2 km/h (1 mphyfDQGPD[NPKPSK\f. The driver can use the
accelerator pedal and the brakes to alter the speed in this range. The control speed will be set
again as soon as the driver takes their foot off the accelerator or brake pedal.
However, this can work only if the tyres have sufficient grip on the road. Hill Descent Control
cannot work on an icy or slippery slope, for example.
Hill Descent Control is automatically activated if the following conditions are met:
•The engine is running.
•The Off-road driving profile is selected ⇒ Driving profile selection and 4MOTION Active 
Control.
•The speed is under 30 km/h (18 mphyfWKH function display is visible on the instrument
cluster displayyf.
•The downhill gradient is at least 10 yb.
•You do not brake or accelerate.
The Hill Descent Control function will be deactivated when the downhill gradient is less than 5 yb.
The intelligent downhill speed control technology cannot overcome the laws of physics,
and functions only within the limits of the system. Never allow the extra convenience
afforded by pull-away assist systems to tempt you into taking any risks when driving.
•Unintentional vehicle movements can cause serious injury.
•The downhill speed control cannot replace the full concentration of the driver.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
•Downhill speed control cannot hold the vehicle in all hill start situations or brake it
sufficiently on all slopes going downhill (e.g. if the ground is slippery or icyyf.
WARNING
Always be prepared to brake the vehicle. Accidents and injuries could occur if this is not
ensured.
•The downhill speed control is only a support function and may not be able to brake the
vehicle sufficiently in all situations when driving downhill.
•The vehicle may become faster despite the downhill speed control being in operation.
WARNING

Steering
Information on steering
The steering should be locked every time you leave the vehicle to make it more difficult for the
vehicle to be stolen.
Steering
The power steering is not hydraulic. It is an electromechanical system. The advantage of this
steering system is that no hydraulic hoses, hydraulic oil, pumps, filter or other parts are required.
The electromechanical system reduces fuel consumption. A hydraulic system requires constant oil
pressure in the system, whereas an electromechanical steering system only needs an energy
supply while steering.
In vehicles with driving profile selection, the selected driving profile can affect the behaviour of the
power steering ⇒ Driving profile selection and 4MOTION Active Control.
Electronic steering column lock in vehicles with starter button
The steering column will be locked if the driver door is opened and the ignition is switched off. For
this, the vehicle should be stationary and, if necessary, the gear selector lever should be in position
P.
If the ignition is not switched off until after the driver door is opened, the electronic steering column
will only be locked when the vehicle is locked using the vehicle key or the sensor in the door
handle.
Mechanical steering column lock (steering lockyfLQYHKLFOHVZLWKDQ
ignition lock
The steering column is locked if the vehicle key is removed from the ignition lock when the vehicle
is stationary. Turn the steering wheel slightly until the steering lock clicks into place.
Insert the vehicle key into the ignition lock to unlock the steering lock. Turn the steering wheel
slightly to take the load off the steering lock mechanism. Hold the steering wheel in this position and
turn the ignition on.
Electromechanical steering
The power steering provided by the electromechanical steering system automatically adjusts to the
vehicle speed, steering wheel torque and steering wheel angle. The electromechanical steering
only functions when the engine is running.
You will need considerably more strength than normal to steer the vehicle if the power steering is
reduced or has failed completely.
Counter steering assistance
Counter steering assistance provides the driver with power steering in critical driving situations.
Additional steering power helps the driver when counter steering ⇒.
The intelligent Hill Descent Control technology cannot overcome the laws of physics, and
functions only within the limits of the system. Never allow the extra convenience afforded
by pull-away assist systems to tempt you into taking any risks when driving.
•Unintentional vehicle movements can cause serious injury.
•The Hill Descent Control cannot replace the full concentration of the driver.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
•A Hill Descent Control System may not be able to always hold the vehicle on uphill
gradients or brake it sufficiently on all slopes going downhill (e.g. if the ground is
slippery or icyyf.
WARNING
Always be prepared to brake the vehicle. Accidents and injuries could occur if this is not
ensured.
•The Hill Descent Control system is only a support function and may not be able to
brake the vehicle sufficiently in all situations when driving downhill.
•The vehicle may accelerate despite the Hill Descent Control system.
WARNING

•Proactive occupant protection system
In vehicles with a DSG dual clutch gearbox, the system automatically changes to gear
position S when the Sport driving profile is selected. The system automatically switches to gear
position D when the Eco driving profile is selected. Since coasting is active in the Eco driving
profile, the gearbox programme E is additionally displayed on the instrument cluster display.
The driver can adjust certain vehicle functions irrespective of the selected driving profile. For
example, the driver can switch to gear position S when the Eco driving profile is selected.
Selecting a driving profile (4MOTION Action Controlyf
Fig. 129 In the lower section of the centre console: control for the 4MOTION Active Control in
vehicles with all-wheel drive.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 129:
MODE button: Selects Onroad driving profiles and opens menu in the Infotainment system.
Snow driving profile.
On-road driving profile.
Off-road driving profile.
Off-road Individual driving profile.
Selecting the driving profile
•Switch on the ignition.
•Turn the control for the 4MOTION Active Control until the LED next to the desired driving profile
lights up ⇒ Fig. 129.
•To switch through the Onroad driving profiles, press the MODE button or press an Onroad
driving profile in the Infotainment system.
•Touch the function button to display additional information about the active driving mode.
•Touch the function button for the required driving profile in the Infotainment system.
When the ignition is switched off, the set driving profile and the individual settings will remain
selected.
If one of the driving profiles Snow, Off-road or Off-road Individual was the last active profile, the
most recently active On-road driving profile is activated if the ignition remains switched off for a
relatively long period.
The driving profile Sport will also remain selected after the ignition has been switched off. However,
sport functions, e.g., for the engine and gearbox, can be deactivated when switching on the ignition
again. To reactivate the sports functions, tip the gearbox selector lever to the rear ⇒ DSG dual 
clutch gearbox.
Recommended driving situations for each driving profile
•Snow: The Snow driving profile improves the efficiency of the accelerator on icy or snowy
roads. In addition, the lane holding when cornering and the power in straight driving are also
improved. The dynamic of the ACC Adaptive Cruise Control is restricted. The dynamic
cornering light is adjusted to provide better support in poor visibility. It is not possible to shift into
the S position in the Snow driving profile.
•Off-road: The Off-road driving profile improves the efficiency of the accelerator when driving
off-road. The engine brake is always available and gearshifts can be prevented in critical
situations. In the Off-road driving profile, the Hill Start Assist and Hill Descent Control are
active. The dynamic cornering light is adjusted to provide better support in poor visibility. It is
not possible to shift into the S position in the Off-road driving profile. When the driving profile is
active, the instrument cluster displays the symbol m/k/s562MK.
Changing the driving profile can alter the vehicle handling. Never allow the driving profile
selection to tempt you into taking any risks when driving.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
WARNING
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The warning lamp and a message are displayed on the instrument cluster display in the event
of malfunctions.
If the malfunction cannot be rectified by one of the listed measures, switch off ACC and go to a
qualified workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
ACC is not available, the radar sensor does not have sufficient visibility
•The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.
•The visibility of the radar sensor is impaired by add-on parts, the trim frames of number plate
holders or stickers. Keep the area around the radar sensor free.
•The radar sensor has been displaced or damaged, e.g. due to damage to the front of the
vehicle. Check whether damage is visible ⇒ Repairs and technical modifications.
•Fault or malfunction. Switch off and restart the engine.
•Structural modifications have been made to the front of the vehicle.
•The genuine Volkswagen badge is not used.
ACC does not function as expected
•The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.
•The visibility of the radar sensor is impaired due to the weather conditions, e.g. snow, or due to
detergent deposits or coatings. Clean the radar sensor ⇒ Vehicle care.
•The system limits are not met ⇒ System limits.
•The brakes have overheated, control was interrupted automatically. Allow the brakes to cool
down and check functioning again.
Control cannot be started
•A forward gear other than first gear is selected (manual gearboxyfRUWKHVHOHFWRUOHYHULVLQ
selector lever position D or the Tiptronic gate.
•The speed is at least 25 km/h (16 mphyfLQWKHFDVHRIYHKLFOHVZLWKPDQXDOJHDUER[.
•The brake lights on the vehicle and trailer ⇒ are working.
•ESC is not regulating.
•The brake pedal is not depressed.
Unusual noises during the automatic braking operation are normal and not a sign that there
is a fault.
Area monitoring system (Front Assistyf
Introduction
This chapter contains information on the followingsubjects:
⇒ Warning levels and braking intervention
⇒ Operating the area monitoring system (Front Assistyf
⇒ Pedestrian Monitoring
⇒ System limits
⇒ Troubleshooting
The area monitoring system (Front
AssistyfZLWK&LW\(PHUJHQF\%UDNLQJ
System can help to avoid accidents.
Within the limits of the system, Front Assist can warn the driver about imminent collisions, prepare
the vehicle for emergency braking, assist with braking, and initiate automatic braking. The warning
time varies depending on the traffic situation and driver behaviour.
Front Assist is not a substitute for the full concentration of the driver.
Driving with Front Assist
You can cancel the automatic braking interventions of Front Assist by steering or pressing the
accelerator.
Automatic braking
Front Assist can decelerate the vehicle to a standstill. The vehicle will then not be held
permanently. Depress the brake pedal.
The brake pedal will feel harder during an automatic braking operation.
Radar sensor
Front Assist detects driving situations by means of the radar sensor at the front of the vehicle
⇒ Front view. The range of the radar sensor is up to approximately 120 m.

Troubleshooting
Warning and indicator lamps on the instrument cluster display
Fault in electronic parking brake. Go to a qualified workshop.
Electronic parking brake does not switch off
The electronic parking brake will not switch itself off if the prerequisites for switching off are not met
or the 12-volt vehicle battery is discharged. Use jump leads ⇒ Jump starting.
Noises of the electronic parking brake
•Noises may be heard when the electronic parking brake is switched on or off.
•If the electronic parking brake has not been used for a long period, the system will carry out
occasional automatic and acoustic checks when the vehicle is parked.
Auto Hold function
Fig. 152 In the centre console: button for the Auto Hold function.
Description of the Auto Hold function
The Auto Hold function can hold the vehicle stationary. The vehicle does not have to be held on the
foot brake.
Old: The Auto Hold function is active when the indicator lamp in the button
⇒ Fig. 152 (arrowyfOLJKWVXS yellow and the indicator lamp in the instrument cluster display
lights up green.
New: The activated Auto Hold function holds the vehicle stationary when the indicator lamp
lights up green on the instrument cluster display.
The Auto Hold function stops holding the vehicle when it starts to move away.
If any of the conditions for the Auto Hold function change while the vehicle is stationary, the Auto
Hold function will switch off automatically. The green indicator lamp in the instrument cluster
display then goes out together with the yellow indicator lamp in the button.
Switching on the Auto Hold function
The Auto Hold function can be switched on when the driver door is closed and the engine has been
started.
•Press the button ⇒. The indicator lamp ⇒ Fig. 152
in the button (arrowyfOLJKWVXS yellow. The Auto Hold function is operational, but the vehicle is
not necessarily held stationary ⇒.
The incorrect use of the electronic parking brake can cause accidents and serious
injuries.
•Never use the electronic parking brake to brake the vehicle, except in emergencies.
The braking distance is considerably longer as only the rear wheels are braked. Always
use the foot brake.
•Never activate the accelerator from the engine compartment if a position or gear has
been selected and the engine is running. The vehicle could move, even if the electronic
parking brake is applied.
WARNING
Exiting the vehicle incorrectly can cause the vehicle to roll away. This can cause
accidents, serious injuries and damage to property.
•Always park the vehicle in the specified order ⇒ Parking.
•Before leaving the vehicle, make sure that the electronic parking brake is switched on
and that the indicator light lights up red on the instrument cluster display when
the ignition is switched off.
WARNING