2019 VOLKSWAGEN E-GOLF jump start

WARNING
High voltage systems in the electric motor compartment can cause electrical shocks or even electrocution, severe burns, other serious injuries, and even death!
x Never short-circuit the electrical system. Be especially careful when using jumper cables. The vehicle's battery could explode!
x To reduce the risk of electrical shock and personal injury while the electric motor is acti-vated:
– Never touch ignition cables. Never touch other components of the high voltage elec-tronic ignition system.
– Never touch the wiring of the HID – High Intensity Discharge (Xenon) headlights.
x Read and heed the important information and warnings on cleaning the electric motor
compartment ⇒  Cleaning the electric motor compartment.
WARNING
Moving parts in the electric motor compartment can cause serious personal injury on con-tact.
x Never reach into the area around or touch the radiator fan. Contact with the blades can cause serious personal injury. Always remember that the radiator fan is temperature-controlled and can come on suddenly even when the electric motor has been switched off for a while and the key has been removed from the ignition.
x If you have to perform a check or repair when the electric motor is activated, there are more risks from the rotating parts, such as the drive belts, alternator, radiator fan, etc., and from the high-voltage ignition system. Always use extreme care.
– Always make sure that jewelry, loose clothing and long hair do not get caught in rotat-ing electric motor parts. Before starting any work remove your jewelry, take off your neck-tie, tie back and cover your hair, and do not wear clothing that can hang down and get caught in moving electric motor parts.
– Always use extreme caution if the accelerator pedal has to be depressed to perform a check. The vehicle will start to move even if the parking brake is on.
x Never leave any objects in the electric motor compartment, for example cleaning rags and tools. Objects left behind can cause malfunctions, electric motor damage, and even fires.
WARNING
Additional materials in the electric motor compartment such as blankets can interfere with the operation of the electric motor and can cause fires, which can lead to serious injuries.
x Never cover the electric motor with blankets or other materials.
WARNING
Operating fluids and some materials in the electric motor compartment can catch fire easily, causing burns and other serious personal injuries!
x Never smoke near the electric motor compartment.
x Never work next to open flames or sparks.
x Never pour or spill operating fluids or other flammable liquids on the electric motor. These fluids can ignite on hot electric motor parts and cause injuries.
x Always have a functional, approved fire extinguisher nearby.

Jump-starting

WARNING
Improper use of jumper cables when jump-starting a vehicle with a dead battery can cause the battery to explode, leading to serious personal injury. To help reduce the risk of battery explosion:
x All work on the batteries or the electrical system in your vehicle can cause serious acid burns, fires, or electrical shocks. Always read and heed the following WARNINGS and safety
precautions before working on the batteries or the electrical system ⇒  12 Volt vehicle bat-tery.
x Always make sure that the battery providing starting assistance (the booster battery) has the same voltage as the dead battery (12 V) and about the same amperage capacity (see bat-tery label).
x Never jump-start a vehicle with a thawed or frozen vehicle battery. The battery can ex-plode. A dead battery can freeze at temperatures around +32 °F (0 °C).
x A battery that is frozen or was frozen, but has since thawed, must be replaced.
x When the vehicle battery is jump-started, it gives off hydrogen gas, which is highly explo-sive! Always keep fire, sparks, open flame, and smoking materials far away from vehicle bat-teries. Never use a mobile telephone while connecting or disconnecting jumper cables.
x Jump-start batteries only in well-ventilated areas. Batteries give off highly explosive hy-drogen gas during jump-starting.
x Always route the jumper cables so that they cannot get caught in any moving parts in the electric motor compartment.
x Never short out the battery terminals by connecting the positive (+) and negative (-) termi-nals with each other.
x Never connect the negative cable from the other vehicle directly to the negative terminal of the dead battery, as this may cause the hydrogen gas given off by the dead battery to ex-plode.
x Never attach the negative cable from the vehicle providing starting assistance to any part of the brake hoses or brake lines.
x Never allow the non-insulated parts of the battery clamps to touch.
x Never allow the jumper cable attached to the positive battery terminal to contact metal parts of the vehicle.
x Always follow the instructions of the jumper cable manufacturer.
NOTICE
To help prevent extensive damage to the vehicle electrical system, read and heed the follow-ing:
x Connecting jumper cables improperly can cause a short circuit and do expensive damage to the vehicle's electrical system.
x Do not let the vehicles touch each other while the jumper cables are connected. If they do, electrical current may flow between the vehicles when the positive (+) terminals are connected, causing electrical system damage.

Jump-start terminal

Fig. 182 In the electric motor compartment: Negative jump-start terminal -

The procedure for attaching and for removing the jumper cables is described below. Perform each of the following steps only in the order described, which follow the letters shown in the illustration
⇒ fig. 183 A – B – C – D.
Attaching jumper cables
1. Switch off the ignition in both vehicles ⇒ page 205, Starting and stopping the electric drive.
2. Open the battery cover in the electric motor compartment if the battery has a cover ⇒  12 Volt vehicle battery.
3. Attach one end of the red jumper cable to the positive terminal (+) of the dead battery: (1) ⇒ .
4. Attach the other end of the red jumper cable to the positive terminal (+) of the good battery (booster battery): (2).
5. Attach one end of the black jumper cable to the negative jump-start terminal ⇒  Jump-start termi-nal, or if that is not available, to the negative terminal (-) of the battery in the vehicle providing
assistance (2) ⇒ fig. 183.
6. Attach the other end of the black jumper cable (3) to the negative jump-start terminal ⇒  Jump-start terminal, or if that is not available, a bare metal part of the vehicle with the dead battery. This part should be connected directly to the electric motor block. You may also attach the cable to the
electric motor block itself or to the towing eye installed on the front of the vehicle ⇒ page 408, Tow-
ing. Attach the clamp to a point that is as far away as possible from the dead battery (1) ⇒ .
7. Route the jumper cables so that they cannot get caught in any moving parts in the electric motor compartment of either vehicle.
Starting the electric motor
x Start the engine of the vehicle with the good battery that is providing help and let it run at idle speed.
x Turn on the ignition of your vehicle with the dead battery. If the electric motor can be activated, wait
2 to 3 minutes before removing the jumper cables as described below ⇒ . If the electric motor cannot be activated within about 10 seconds, turn off the ignition and wait at least 1 minute; then try again.
Before removing the jumper cables
x Switch off the headlights (if they are on).
x In the vehicle with the dead battery, switch on the heater fan and the rear window defroster. This helps to minimize voltage spikes when the cables are disconnected.
Removing jumper cables
With the electric motor activated, remove the jumper cables in reverse order to the way they were connected.
1. Disconnect the black (-) cable from the vehicle with the dead battery.
2. Disconnect the black (-) cable from the other vehicle (vehicle with the good battery).
3. Disconnect the red (+) cable from the other vehicle (vehicle with the good battery).
4. Disconnect the red (+) cable from the vehicle with the dead battery.
5. Close the battery cover.
6. If necessary, unscrew the towing eye on the front of the vehicle ⇒  Installing the front towing eye.

WARNING
Improper use of jumper cables when jump-starting a vehicle with a dead battery can cause the battery to explode, leading to serious personal injury. To help reduce the risk of battery explosion:
x All work on the batteries or the electrical system in your vehicle can cause serious acid burns, fires, or electrical shocks. Always read and heed the following WARNINGS and safety
precautions before working on the batteries or the electrical system ⇒  12 Volt vehicle bat-tery.
x Always wear proper eye protection. Never lean over the vehicle battery.
x Attach the jumper cables in the correct order: first the positive cable, then the negative cable.
x Never connect the negative cable from the vehicle providing starting assistance to parts of the brake hoses or brake lines.
x Never allow the non-insulated parts of the battery clamps to touch.
x Never allow the jumper cable attached to the positive battery terminal to contact metal parts of the vehicle.
x Check the battery acid level indicator window on the vehicle battery. Use a flashlight, never a match, cigarette lighter, or other open flame. If you cannot see the color of the win-dow clearly, or if it is light yellow or colorless, do not jump-start the vehicle. Get expert assis-tance.
x Avoid electrostatic discharge in the vicinity of the vehicle battery. Sparks may cause the hydrogen gas escaping from the vehicle battery to ignite.
x Never jump-start a vehicle with a battery that is damaged or frozen or that was frozen and has thawed. The battery can explode. Replace the battery instead.
x Always follow the instructions of the jumper cable manufacturer.
x Always make sure that the battery providing starting assistance has the same voltage as the dead battery (12 V) and about the same capacity (see battery label).
x Batteries give off explosive hydrogen gas. Always keep fire, sparks, open flame and smok-ing materials away from batteries.
x Never connect the negative cable from the other vehicle directly to the negative terminal of the dead battery. The hydrogen gas from the battery is explosive.
x Never short out the battery terminals by connecting the positive (+) and negative (-) termi-nals with each other.

WARNING
If the vehicle is towed even though the text message Towing damages electrical sys-tem. See owner's man.! appears in the instrument cluster, vibrations can occur in the electric drive and the front wheels can lock, especially on ice or wet roads. Locking front wheels can impair the steering functions and cause accidents and serious injuries.
x If the message Towing damages electrical system. See owner's man.! appears in the instrument cluster, only tow the vehicle in emergency situations at walking speed and for a maximum of 330 ft. (100 m).
NOTICE
If the vehicle is towed even though the text message Towing damages electrical system. See owner's man.! appears in the instrument cluster and walking speed is exceeded or it is towed further than 330 ft. (100 m), serious damage can be done to the to the electric drive.
A vehicle can be towed only if the electronic parking brake is switched off and the electronic steering column lock is released. In case of a power loss or malfunctions of the electrical system, the electric motor may have to be jump-started in order to release the electronic steering column lock and the electronic parking brake.
Installing the front towing eye

Fig. 184 In the right front bumper: Removing the cover.