2019 VOLKSWAGEN E-GOLF eco

WARNING
Poor visibility increases the risk of collisions and other accidents that cause serious person-al injuries.
x Always make sure all windows are clear of ice, snow and condensation for good visibility to the front, sides, and rear.
x Always make sure you know how to properly use the climate control system as well as the rear window defroster that you will need for good visibility.
x Never use air recirculation for long periods of time. When the air conditioner is off and recirculation mode is on, condensation can quickly form on the windows and greatly reduce visibility.
x Always switch off recirculation mode when it is not needed.
WARNING
Stale air causes driver fatigue and reduces driver alertness, which can cause accidents, colli-sions and serious personal injury.
x Never switch off the fan for a long period of time and never use air recirculation for a long period of time because no fresh air will enter the passenger compartment.
NOTICE
x If you think the air conditioner is not working properly or may be damaged, switch it off to help prevent more damage. Have the air conditioner checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
x Air conditioner repair requires specialized knowledge and special tools. Volkswagen rec-ommends that you see an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
x Do not smoke when air recirculation is switched on. Smoke drawn into the ventilation sys-tem can leave residue on the evaporator and on the dust and pollen active carbon filter, result-ing in permanent odors whenever the air conditioner is switched on.
If the air conditioner is switched off, the fresh outside air will not be dehumidified. To help keep the windows from fogging over, Volkswagen recommends leaving the air conditioner (compressor) switched on. Press the !

WARNING
The electric motor compartment of any motor vehicle is a potentially dangerous area and can cause serious personal injury.
x Always use extreme caution when doing any work in the electric motor compartment. Always follow commonly accepted safety practices and use common sense. Never risk per-sonal injury.
x Never perform any work in the electric motor compartment unless you know exactly how to carry out the job and have the correct technical information and the correct tools.
x If you are uncertain about what to do, have the work performed by an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified work-shop. Serious personal injury may result from improperly performed work.
x We strongly recommend that you always have HID – High Intensity Discharge (Xenon) headlights and H7 bulbs replaced by a qualified technician. Serious personal injury may re-sult from improperly performed work.
x Never open or close the electric motor hood if steam or coolant is escaping. Hot steam or coolant can cause serious burns. Always wait until you no longer see or hear steam or cool-ant escaping from the electric motor.
x Always let the electric motor cool down completely before carefully opening the hood.
x Hot parts of the electric motor and the exhaust system will burn skin on contact.
x When the electric motor has cooled down and you are ready to open the hood:
– Firmly apply the parking brake and shift the transmission into Park (P) (automatic) or Neutral (manual only).
– Take the vehicle key out of the ignition.
– On vehicles with Keyless Access, make sure that the remote control vehicle key is out of range of the vehicle and that the vehicle cannot be started by depressing the starter
button ⇒  Unlocking or locking the vehicle with Keyless Access.
– Always keep children and others away from the electric motor compartment and never leave them unsupervised.
x The electric motor coolant system is under pressure when the electric motor is hot. Never unscrew the coolant expansion tank cap when the electric motor is hot. Hot coolant can spray out and cause severe burns and other serious injuries.
– Turn the cap slowly and very carefully in a counterclockwise direction while applying light downward pressure on the top of the cap.
– Always protect your face, hands, and arms from hot escaping coolant or steam by covering the cap with a large, thick rag.
x Never spill fluids on the electric motor or exhaust system when refilling. Spilling fluids onto hot parts of the electric motor or exhaust system can cause a fire.

Under normal driving conditions, the needle should be in the middle of the gauge. The temperature may go higher when the electric motor is working hard, especially in hot weather.
When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
The following table explains what to do if the electric motor coolant temperature warning light ~ does not go out a few seconds after the electric motor is started or starts flashing while driving.

Flashes8 Possible cause Proper response
~
Electric motor coolant
temperature too high.

WARNING
Working on the batteries or the electrical system in your vehicle can cause serious acid burns, fires, explosions, or electrical shocks. Always read and heed the following WARNINGS and safety precautions before working on the batteries or the electrical system.
x Before working on the electrical system, always switch off the ignition and all electrical consumers and disconnect the negative (-) cable from the standard 12 Volt battery.
x When you change a light bulb, always switch off the light first.
x Always keep children away from battery acid and vehicle batteries in general.
x Always wear eye protection. Never let battery acid or lead particles come into contact with your eyes, skin, or clothing.
x Sulfuric battery acid is very corrosive. It can burn unprotected skin and cause blindness. Always wear protective gloves and eye protection. To reduce your risk of injury, never tilt the batteries, as this could spill acid through the vents and burn you.
x If you get battery acid in your eyes or on your skin, immediately rinse with cold water for several minutes and then get immediate medical attention. If you swallow any battery acid, get medical attention immediately.
x When disconnecting the batteries from the vehicle electrical system, always disconnect the negative cable (-) first and then the positive cable (+).
x Always switch off all electrical consumers before reconnecting 12 Volt batteries. Recon-nect the plus cable (+) first and then the negative cable (-). Never reverse the polarity of the connections. This could cause a fire.
x A highly explosive mixture of gases is given off when the battery is being charged.
x Do not smoke and avoid fires, sparks, and open flames when working. Never create sparks or electrostatic charges when handling cables and electrical equipment. Never short circuit the battery terminals. High-energy sparks can cause serious personal injury.
x Never use or attempt to charge a damaged or frozen battery, or a battery that was frozen but has thawed. Charging a frozen or thawed battery could cause explosions and chemical burns! Replace damaged or frozen vehicle batteries immediately. A dead battery can freeze at temperatures around +32 °F (0 °C).
x If the battery has a vent line or tube, make sure that it is properly connected to the battery.
WARNING
California Proposition 65 Warning
x Battery posts, terminals, and related accessories contain lead and lead components, chemicals known to the State of California to cause cancer and reproductive harm. Wash your hands after handling.
NOTICE
x Do not expose the vehicle battery to direct sunlight for an extended period of time as ultra-violet rays may damage the battery housing.
x If the vehicle is left standing in the cold for a long time, protect the vehicle battery from freezing. A battery will be permanently damaged by freezing.
Emergency starting and starting the electric motor with a very weak vehicle battery or after the vehicle battery has been replaced may change or delete system settings (including time, date, per-sonal convenience settings, and programming). Check the settings and correct as necessary once the vehicle battery has built up a sufficient charge.

should always be replaced by a qualified technician, since the vehicle's onboard electrical system management has to be reset after replacing the battery. Only a qualified service facility is able to perform this necessary adjustment. Therefore, Volkswagen recommends to always have the 12 volt vehicle battery replaced by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Only use maintenance-free vehicle batteries meeting standards TL 825 06 and VW 7 50 73. These standards must date from July 2012 or later.
Disconnecting the 12 Volt vehicle battery
If the battery must be disconnected from the vehicle's electrical system, note the following:
x Switch off all electrical systems and devices and the ignition.
x Unlock the vehicle before disconnecting the battery; otherwise the alarm system will go off.
x First disconnect the negative cable (-) and then the positive cable (+) ⇒ .
Connecting the 12 volt vehicle battery
x Prior to reconnecting the battery, switch off all electrical systems and devices and the ignition.
x Connect the positive cable (+) first and then the negative cable (-) ⇒ .
After the battery is connected and the ignition is switched on, different indicator lights may light up. They should go out after you drive a short distance at 10–12 mph (15–20 km/h). If the indicator lights do not go out, contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility and have the vehicle checked.
If the battery was disconnected for a long time, the next scheduled service may not be correctly calcu-
lated and displayed ⇒  Instrument cluster. The maximum permissible service and maintenance inter-
vals are shown in the ⇒ Booklet Warranty and Maintenance.
Vehicles with Keyless Access
If the ignition will not start after reconnecting the vehicle battery, lock the vehicle from the outside and
unlock it again ⇒  Unlocking or locking the vehicle with Keyless Access. Then try to start the ignition again. If the ignition cannot be switched on, contact an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop for assistance.
Automatic electrical load deactivation
If the vehicle battery drain is high, the intelligent onboard electrical system management automatically takes steps to help prevent battery drain.
x The idle speed is increased so that the alternator provides more power.
x The power to devices that consume a lot of electricity is cut back or switched off completely.
The onboard electrical system management cannot always keep the battery from being drained. For example, the battery will drain if the electric motor is not activated, but the ignition is switched on or the parking lights are left on for a long time when parked.
What drains the vehicle battery?
x Long periods when the electric motor is not activated, especially when the ignition is on.
x Using electrical systems or devices when the electric motor is switched off.
x Leaving the vehicle unlocked for several days when not in use.
x The selector lever is left for a long period of time in any position other than Park (P) when the
ignition is switched off ⇒  Selector lever.

WARNING
Improper care and cleaning of vehicle components can impact the safety features of the ve-hicle and cause severe injuries.
x Always clean and maintain vehicle components according to manufacturer's instructions.
x Only use approved or recommended cleaners.
NOTICE
Vehicle care products containing solvents can damage plastics and other vehicle the materials.
Wash the vehicle only at specifically designated wash locations to help prevent water contami-nated with oil and grease from entering the storm drain sewer system. In some areas it is against the law to wash motor vehicles anywhere than other than at specified designated car washing locations.
When buying vehicle care products, try to choose those that are not harmful to the environment.
Never throw out vehicle care products with ordinary household waste. Always read and heed all the instructions and all WARNINGS on the package.
Washing the vehicle

Use window cleaner or a silicone remover to remove rubber, oil, grease and silicone deposits ⇒ .
Removing wax residue
Automatic car washes and vehicle care products can leave a wax residue on all glass surfaces. These wax residues can only be removed with special cleaners or cleaning cloths. Wax residue left on the windshield can cause the windshield wipers to grab and squeak instead of gliding smoothly. We recommend that after every car wash you remove any wax residue left on the windshield with a win-dow cleaning cloth/chamois G 052 522 A1 or equivalent.
Windshield wiper squeak and grab can be reduced by filling the windshield washer fluid tank with a wiper fluid containing wax-removing agents. Make sure to maintain the proper mixing ratio when
refilling the washer fluid tank. Grease-removing cleaning agents cannot remove wax residue ⇒ .
Windshield cleaners, special cleaners, and cleaning cloths are available from your authorized Volkswagen dealer and authorized Volkswagen Service Facility.
Removing snow
Remove snow from all windows and outside mirrors with an appropriate brush.
Removing ice
The best way to remove ice is with a deicer spray. When using an ice scraper always scrape in one direction, never back and forth. Dirt can scratch the glass when moving the scraper backward.
WARNING
Dirty or fogged up windows reduce visibility and increase the risk of accidents and severe injuries.
x Don't drive until you have clear visibility through all windows.
x Remove ice, snow and condensation from all inside and outside window surfaces.
NOTICE
x Never mix recommended cleaning agents with other cleaning agents in the windshield washer reservoir. If you do, this could cause sediments or other by-products that can clog the windshield washer nozzles.
x Never use warm or hot water to remove snow and ice from windows and mirrors. This could cause the glass to crack!
x The heating elements for the rear defroster are on the inside of the rear window. Do not put stickers over the heating elements on the inside of the rear window and never clean the inside of the windows with corrosive or acidic cleaning agents or other chemicals that could damage the heating elements.
x Antennas installed on the insides of windows can be damaged by abrasive objects or by corrosive or acidic cleaning agents or other chemicals. Do not place any stickers on the wind-shield-integrated antenna and never clean the antenna with corrosive or acidic cleaning agents or other chemicals.

WARNING
Improper care and cleaning of vehicle components can compromise the vehicle's safety fea-tures and cause serious personal injury.
x Always clean and maintain vehicle components according to manufacturer's instructions.
x Only use approved or recommended cleaners.
NOTICE
x Vehicle care products containing solvents can cause irreparable damage to plastics and other vehicle materials.
x Stains, dirt and other deposits that contain aggressive substances or solvents can corrode vehicle materials and cause permanent damage, even after brief contact with the surface.
x Remove stains, dirt, and other deposits as quickly as possible and do not allow them to dry.
x To help prevent damage, have stubborn stains removed by a professional who has the necessary expertise and experience.
Suitable care products are available from authorized Volkswagen dealers and authorized Volkswagen Service Facilities.
Caring for upholstery