Page 28 of 249
26Keys, doors and windowsLocking with 3-button remote control
Press e: All doors and the load
compartment are locked.
Notice
Where fitted, alarm monitoring of the passenger compartment 3 36 is
switched off by pressing and holding
e (which is confirmed by an audible
signal).
If this was done unintentionally,
unlock the doors again and press e
briefly to lock the vehicle.
Load compartment
Locking and unlocking load
compartment with 2-button remote
control
After unlocking the front doors with c,
press c again: Load compartment is
unlocked.
Press e once: Load compartment is
locked.
Locking and unlocking load
compartment with 3-button remote
control
Depending on vehicle configuration:
● Press G: Load compartment is
locked or unlocked.
● Press G: Load compartment
and sliding side doors are locked or unlocked.
Page 29 of 249

Keys, doors and windows27Electronic key system operation
For hands-free operation, the
electronic key must be outside the
vehicle, within a range of approx.
1 m of the front doors or load
compartment.
Notice
There is no button for hands-free
operation in the exterior door handle
of the sliding side door.
There must be no electronic key left
inside the vehicle and no additional
electronic key in the detection zones, or hands-free operation of the centrallocking system will not work.
Operation of central locking system
with the electronic key is confirmed by
the hazard warning flashers. The
hazard warning flashers flash once to
indicate the vehicle is unlocked, and
once for 4 seconds to indicate the
vehicle is locked.
When locking, if a door is open or
incorrectly closed, the central locking
system will lock and unlock in quick
succession without flashing the
hazard warning flashers.
Unlocking with electronic key - hands-
free operationPress the button on either front door
exterior handle to unlock, and pull the
handle to open.
For the rear doors, press the button
on the exterior handle to unlock, and
pull the handle to open.
The vehicle only unlocks when at
least 3 seconds have passed since
locking using hands-free operation.
Locking with electronic key - hands-
free operation
Press the button on any exterior door
handle. All doors and the load
compartment are locked.
The vehicle only locks when at least
3 seconds have passed since
unlocking using hands-free
operation.
Load compartment locking and
unlocking with electronic key - hands- free operation
Press the button on the exterior door
handle to lock or unlock the rear doors
(and sliding side doors) when the
electronic key is within range of the
detection zone (approx. 1 m).
Page 30 of 249

28Keys, doors and windowsThe rear doors (and sliding side
doors) only lock / unlock when at least 3 seconds have passed since the
button was last pressed.
Central locking switch Locks or unlocks the doors and load
compartment from inside the
passenger compartment.
Press e to lock or unlock.
LED in switch illuminates when the
vehicle is locked.
Depending on version, if the vehicle
is driven with an open load
compartment, the front doors (and
sliding side doors) can still be locked.
With the ignition switched on, press
and hold e for more than 5 seconds.
When closing the rear doors, they are locked automatically.
Automatic locking when exiting the
vehicle
Depending on version, the e switch
can also be used to lock all doors and the load compartment automatically
when closing the front door and
exiting the vehicle:
Remove key from ignition switch then
press and hold the e switch for more
than 5 seconds. The vehicle is locked when the front door is closed.
Automatic locking after driving off
3 29.
Fault in remote control system Unlocking
Manually unlock the front door by
turning the key in the lock.
Switch on the ignition and press the central locking switch e to open all
doors and the load compartment.Locking
Manually lock the front door by
turning the key in the lock.
Fault in central locking system
Unlocking
Manually unlock the front door by
turning the key in the lock. The other
doors can be opened by pulling the
interior handles.
Locking
Push inside locking knob of all doors
except driver's door. Then close the
driver's door and lock it from the
outside with the key.
Power door locks
Combi, Bus For safety, it is possible for the driver
to operate the passenger door locks
remotely.
All doors must be fully closed and
automatic locking deactivated 3 29.
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Keys, doors and windows29
To lock, press l side of switch. The
warning light alongside the switch will
flash once (then extinguish) and an
audible warning will sound.
Warning lights in the appropriate
doors extinguish.
To unlock, press 0 side of switch.
Warning lights in the appropriate
doors illuminate continuously.
Fault
In the event of a fault in the system,
the warning light alongside the switch illuminates continuously and an
audible warning will sound.
Check the doors are manually
unlocked (interior door lock switches).
If necessary, have the cause of the
fault remedied by a workshop.
Automatic locking Automatic locking after driving off Depending on version, this security
feature can be configured to
automatically lock all doors and the
load compartment as soon as the
vehicle is driven.
Activation
With the ignition switched on, press and hold the central locking switch e
for approx. 5 seconds. An audible
signal confirms activation.
LED in switch illuminates when the
vehicle is locked.
Deactivation
With the ignition switched on, press
and hold e for approx. 5 seconds. An
audible signal confirms deactivation.
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30Keys, doors and windowsChild locks9Warning
Use the child locks whenever
children are occupying the rear
seats.
Press down the child lock, door
cannot be opened from the inside.
Raise to deactivate.
Doors
Sliding door
Unlock the sliding side door with the remote control or key (if equipped).
Open the door by pulling the handle
and sliding the door towards the rear.
Open and close the sliding side door
only when the vehicle is at a standstill with the parking brake applied (on
certain models, a warning chime will
sound when the sliding side door is
open and the parking brake is
released).The sliding side door can be locked
from inside the vehicle with the
interior lock switch.
Ensure the side door is fully closed
and secure before driving the vehicle.9 Warning
Take care when operating the
sliding side door. Risk of injury.
Ensure that nothing becomes
trapped during operation and no-
one is standing within the moving
area.
If the vehicle is parked on a slope,
open sliding doors may move
accidentally on account of their
weight.
Close the sliding doors before
driving off.
9 Danger
Do not drive with the sliding side
door open or ajar, e.g. when
transporting bulky objects, since
toxic exhaust gases, which cannot
Page 33 of 249

Keys, doors and windows31be seen or smelled, could enter
the vehicle. This can cause
unconsciousness and even death.
Central locking system 3 24.
Power sliding door
Opening
With vehicle at a standstill and the
parking brake applied, press switch
on instrument panel to open the
power sliding door automatically. The
LED in the switch flashes during
operation.
If the switch is pressed while the
engine is in an Autostop, the engine
will restart automatically.
Stop-start system 3 138.
Notice
If the parking brake is not applied when the switch is pressed, a
warning chime will sound and the power sliding door will not open.
To stop movement at any time, press the switch again. Press once more to
continue power sliding door
movement.
Notice
If the power sliding door is locked
from the inside with the child lock
active, a warning chime will sound.
Unlock the door manually from the
inside.Bus
The engine is restarted automatically
when operating the power sliding
door switch during an Autostop.
Stop-start system 3 138.
Closing
Press switch again; the LED flashes and a chime sounds during operation.
In the event of opening or closing
difficulties, e.g. due to frost, press and hold the switch to increase power to
the sliding door.9 Warning
Take care when operating the
power sliding door. Risk of injury,
particularly to children.
Take particular care when the
vehicle is parked on a slope: open
or close the door fully until it
latches into its locking position.
Keep a close watch on the moving door when operating. Ensure thatnothing becomes trapped during
operation and no-one is standing
within the moving area.
Notice
Do not operate power sliding door too often without engine running asthis will discharge the vehicle
battery.
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32Keys, doors and windowsEmergency exit
In an emergency, the sliding side door
can be opened manually after
releasing the interior handle.
Alternatively, if the vehicle is
unlocked, open the door using the
exterior handle (depending on model variant). Lift the handle (3) to the
second notch position, then slide the
door backwards using the handle (2)
near the front edge of the door.
Reset
If the door has been opened
manually, the power sliding door
system must be reset.
Open the sliding side door halfway
and move the relevant handle to the
first notch position. The warning light
illuminates in the instrument panel.
Then press the button (1) on the relevant handle.
Move the handle back and forth to
ensure the door actuator motor
operates, then press and hold the
switch on the instrument panel to fully
close the door. The warning light
extinguishes when the system is
reset correctly.
Maintenance
It is the owner's responsibility to have
the drive belt replaced after every
25,000 cycles, and for this purpose a
counter is incorporated in the lower B- pillar. The counter is incremented at
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Keys, doors and windows33each opening and closing, it is not
possible to reset the counter. Seek
the assistance of a workshop.
If the drive belt should fail, the door
may still be opened and closed
manually.
Fault
If a system fault is detected when
unlocking the doors, an audible
warning will sound and the LED in the
switch illuminates. Check position of
exterior handle. Reset handle if in the
open position and use key to operate door locks.
Seek the assistance of a workshop if
the fault remains.
Power side step9 Warning
Take care when using the power
side step, particularly in wet and
cold weather conditions.
The power side step operates
automatically when the sliding door is opened or closed.
9 Warning
Ensure there is adequate
clearance to allow the power side
step to fully extend and retract
without obstruction.
The indicator illuminates during
operation of the power side step. If it
remains illuminated with the door
closed, the step has not retracted, or
the door has not fully latched into its
locking position.
In the event of a failure, manually retract the power side step by
unscrewing the orange handwheel
located at the rear of the step,
ensuring that there are no obstacles
preventing closure. When the step is
retracted, screw in the orange
handwheel. Seek the assistance of a
workshop.