2019 VAUXHALL MOKKA X service

Instruments and controls103Touchscreen operation
Display must be switched on by
pressing X. Press ; to select
homepage.
Touch required menu display icon or a function with the finger.
Scroll a longer submenu list with the
finger up or down.
Confirm a required function or
selection by touching.
Touch q on the display to exit a
menu without changing a setting.
Press ; to return to the homepage.
For further information, see
Infotainment manual.Speech recognition
Description see Infotainment manual.
Vehicle personalisation 3 105.
Valet mode
Some functions of the Driver
Information Centre and the Info
Display can be limited for some
drivers.
Activation or deactivation of valet
mode can be set in the menu
Settings in the vehicle personalisation
menu.
Vehicle personalisation 3 105.
For more information see
Infotainment manual.Vehicle messages
Messages are indicated mainly in the
Driver Information Centre, in some
cases together with a warning chime.
Press SET/CLR on the turn signal
lever to confirm a message.
Vehicle and service messages The vehicle messages are displayed
as text. Follow the instructions given
in the messages.

Instruments and controls109delays the actual locking of the
doors until all doors are closed.
● Remote Lock, Unlock, Start
Remote Unlock Light Feedback :
Activates or deactivates the
hazard warning flasher feedback whilst unlocking.
Remote Lock Feedback :
Changes what kind of feedback
is given when locking the vehicle.
Remote Door Unlock : Changes
the configuration to unlock only
the driver's door or the whole
vehicle whilst unlocking.
Relock Remote Unlocked Doors :
Activates or deactivates the
automatic relock function after
unlocking without opening the
vehicle.
Remote Window Operation :
Activates or deactivates the
operation of power windows with
remote control.
Passive Door Unlock : Changes
the configuration to unlock only
the driver's door or the whole
vehicle whilst unlocking.Passive Door Lock : Activates or
deactivates the passive locking
function. This feature locks the
vehicle automatically after
several seconds if all doors have been closed and an electronickey has been removed from the
vehicle.
Remote Left in Vehicle Alert :
Activates or deactivates the
warning chime when the
electronic key remains in the
vehicle.Telematics service
OnStar
OnStar is a personal connectivity and
service assistant with integrated
Wi-Fi hotspot. The OnStar service is
available 24 hours a day, seven days
a week.
Notice
OnStar is not available for all
markets. For further information,
contact your workshop.
Notice
In order to be available and
operational, OnStar needs a valid
OnStar subscription, functioning
vehicle electrics, mobile service and GPS satellite link.
To activate the OnStar services and
set up an account, press Z and speak
with an advisor.

110Instruments and controlsDepending on the equipment of the
vehicle, the following services are
available:
● Emergency services and support
in the case of a vehicle
breakdown
● Wi-Fi hotspot
● Smartphone application
● Remote control, e.g. location of the vehicle, activation of horn and
lights, control of central locking
system
● Stolen vehicle assistance
● Vehicle diagnostics
● Destination download
Notice
The OnStar module of the vehicle is
deactivated after ten days without an
ignition cycle. Functions requiring a
data connection will be available
again after switching on the ignition.OnStar buttons
Privacy button
Press and hold j until a message is
heard to activate or deactivate the
transmission of the vehicle location.
Press j to answer a call or to end a
call to an advisor.
Press j to access the Wi-Fi settings.
Service button
Press Z to establish a connection to
an advisor.
SOS button
Press [ to establish a priority
emergency connection to a specially
trained emergency advisor.
Status LED
Green: The system is ready with
activated transmission of the vehicle
location.
Green flashing: The system is on a
call.
Red: A problem arose.
Off: The system is ready with
deactivated transmission of the
vehicle location or the system is in
standby mode.
Red / green flashing for a short period of time: The transmission of the
vehicle location has been
deactivated.
OnStar services
General services
If you need any information e.g.
opening hours, points of interest and
destinations or if you need any
support e.g. in the case of a vehicle

Instruments and controls111breakdown, a flat tyre and empty fuel
tank, press Z to establish a
connection to an advisor.
Emergency services
In the case of an emergency situation,
press [ and talk to an advisor. The
advisor then contacts emergency or
assistance service providers and
directs them to your vehicle.
In the case of an accident with
activation of airbags or belt
tensioners, an automatic emergency
call is established. The advisor is
immediately connected to your
vehicle to see whether help is
needed.
Wi-Fi hotspot
The Wi-Fi hotspot of the vehicle
provides internet connectivity with a
maximum speed of 4G/LTE.
Notice
The Wi-Fi hotspot functionality is not
available for all markets.
Notice
Some mobile devices connect to Wi- Fi hotspots automatically and use
mobile data capacity in thebackground, even if they are not in use. This includes automatic
updates, downloads, as well as
programme or app synchronisation
traffic. The data volume purchased
via OnStar might be consumed
rapidly. Turn off automatic
synchronisations in the settings of
your device.
Up to seven devices may be
connected.
To connect a mobile device with the
Wi-Fi hotspot:
1. Press j and then select Wi-Fi
settings on the Info Display. The
settings displayed include the Wi-
Fi hotspot name (SSID),
password and connection type.
2. Start a Wi-Fi network search on your mobile device.
3. Select your vehicle hotspot (SSID) when listed.
4. When prompted, enter the password on your mobile device.
Notice
To change the SSID or password,
press Z and talk to an advisor or log
in to your account.To switch off the Wi-Fi hotspot
functionality, press Z to call an
advisor.
Smartphone app
With the My Vauxhall smartphone
app, some vehicle functions can be
operated remotely.
The following functions are available: ● Lock or unlock vehicle.
● Honk horn or flash lights.
● Check fuel level, engine oil life and tyre pressure (only with tyre
pressure monitoring system).
● Send navigation destination to the vehicle, if equipped with a
built-in navigation system.
● Locate vehicle on a map.
● Manage Wi-Fi settings.
To operate these functions, download the app from App Store ®
or
Google Play™ Store.

112Instruments and controlsRemote control
If desired, use any phone to call an
advisor, who can remotely operate
specific vehicle functions. Find the
respective OnStar phone number on
our country-specific website.
The following functions are available: ● Lock or unlock vehicle.
● Provide information on the vehicle location.
● Honk horn or flash lights.
Stolen vehicle assistance
If the vehicle is stolen, report the theft to the authorities and request OnStar
stolen vehicle assistance. Use any
phone to call an advisor. Find the
respective OnStar phone number on
our country-specific website.
OnStar can provide support in
locating and recovering the vehicle.Theft alert
When the anti-theft alarm system is
triggered, a notification is sent to
OnStar. You are then informed about
this event by text message or email.Restart prevention
By sending remote signals, OnStar
can prevent the vehicle from
restarting once it has been turned off.
On-demand diagnostics
At any time e.g. if the vehicle displays a vehicle message, press Z to
contact an advisor and ask to
complete a real-time diagnostic check
to directly determine the issue.
Depending on the results, the advisor
will provide further support.
Diagnostic report
The vehicle automatically transmits
diagnostic data to OnStar which
sends a monthly email report to you
and your preferred workshop.
Notice
The workshop notification function
can be disabled in your account.
The report contains the status of key
operating systems of the vehicle like
engine, transmission, airbags, ABS,
and other major systems. It also
provides information on possiblemaintenance items and tyre pressure (only with tyre pressure monitoring
system).
To look at the information in greater
detail, select the link within the email
and log in to your account.
Destination download
A desired destination can be directly
downloaded to the navigation system.
Press Z to call an advisor and
describe the destination or point of
interest.
The advisor can look up any address
or point of interest and directly send
the destination to the built-in
navigation system.
OnStar settings
OnStar PIN
To have full access to all OnStar
services, a four-digit PIN is required. The PIN has to be personalised when first talking to an advisor.
To change the PIN, press Z to call an
advisor.

Instruments and controls113Account data
An OnStar subscriber has an account
where all the data is stored. To
request a change of the account
information, press Z and talk to an
advisor or log in to your account.
If the OnStar service is used on
another vehicle, press Z and request
that the account be transferred to the new vehicle.
Notice
In any case, if the vehicle is disposed
of, sold or otherwise transferred,
immediately inform OnStar about
the changes and terminate the
OnStar service on this vehicle.
Vehicle location
The vehicle location is transmitted to OnStar when service is requested or triggered. A message on the InfoDisplay informs about this
transmission.
To activate or deactivate the
transmission of the vehicle location,
press and hold j until an audio
message is heard.The deactivation is indicated by the
status light flashing red and green for a short period of time and each time
the vehicle is started.
Notice
If the transmission of the vehicle
location is deactivated, some
services are no longer available.
Notice
The vehicle location always remains
accessible to OnStar in the case of
an emergency.
Find the privacy policy in your
account.
Software updates
OnStar may remotely carry out software updates without further
notice or consent. These updates are to enhance or maintain safety and
security or the operation of the
vehicle.
These updates may concern privacy
issues. Find the privacy policy in your
account.ERA GLONASS
ERA GLONASS is a manually or
automatically actuated emergency
service. Emergency centres provide assistance and information during an
emergency.
In case of an accident with activation
of airbags or belt tensioners, an
emergency call is placed
automatically. An immediate
connection with an advisor will be
established who will check whether
help is needed.9 Danger
The service is only available for
markets where it is legally required and activated. Furthermore, the
manual and the automatic
emergency call function depend
on the availability of the
emergency centres and the
infrastructure in the country.

114Instruments and controlsNotice
In order to be available and
operational, the system requires
functioning vehicle electrics, mobile
service and GLONASS satellite link.
Depending on equipment, a backup
battery is used.
Control buttons
SOS button K
Press K and after a prompt press
again to establish an emergency
connection.
TECT button J
Press J for cancellation of a call or for
service (technician use only).
Status LED
The system provides feedback via
voice messages and an LED.Green:The system is ready or
within the recall time,
during which the advisor
can call back after an
established connection
(up to approx. two hours,
also possible with ignition
off).Green
flashing:The system is dialling,
data transmitting or a
voice connection is
established.Red:The system is booting up
for maximum 15 seconds
after switching on ignition,
then the LED turns green. If the LED stays red or
turns from green to red, a
problem arose seek the
assistance of a workshop.Red
flashing:Call is not possible, e.g.
because of unavailable
mobile network.Red /
green
flashing:System is in test mode.
Do not press any button
and wait until time-out.Off:System is off.
Notice
In very cold conditions it may take a
while to warm up the backup battery.
When operational, the red LED turns green.
Seek the assistance of a workshop if
the LED does not illuminate after
switching on the ignition.

126Climate controlClimate controlClimate control systems.............126
Heating and ventilation system 126
Air conditioning system ...........127
Electronic climate control system .................................... 128
Auxiliary heater ........................130
Air vents ..................................... 130
Adjustable air vents .................130
Fixed air vents ......................... 131
Maintenance .............................. 131
Air intake ................................. 131
Air conditioning regular operation ................................ 131
Service .................................... 131Climate control systems
Heating and ventilation system
Controls for: ● air distribution
● temperature
● fan speed
● demisting and defrosting
Heated rear window Ü 3 36.
Temperature
red:warmblue:coldHeating will not be fully effective until
the engine has reached normal
operating temperature.
Air distributionl:to windscreen and front door
windowsM:to head areaK:to foot well and windscreen
Combination settings are possible.
Fan speed
Adjust the air flow by switching the fan
to the desired speed.
Demisting and defrosting ● Press V: fan automatically
switches to higher speed, the air
distribution is directed towards
the windscreen.
● Set temperature control to warmest level.
● Switch on heated rear window Ü.
● Open side air vents as required and direct them towards the doorwindows.