Vehicle care195
Screw in the towing eye as far as it will
go until it stops in a horizontal
position.
Attach a tow rope – or better still a tow
rod – to the towing eye.
The towing eye must only be used for towing and not for recovering the
vehicle.
Switch on ignition to release steering
wheel lock and to permit operation of
brake lights, horn and windscreen
wiper.
Switch the selector lever to neutral.
Release the parking brake.
Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
When the engine is not running,
considerably more force is needed to
brake and steer.
To prevent the entry of exhaust gases from the towing vehicle, switch on the
air recirculation and close the
windows.
Vehicles with automatic transmission: the vehicle must be towed facing
forwards, not faster than 50 mph nor
further than 60 miles. In all other
cases and when the transmission is
defective, the front axle must be
raised off the ground.
Seek the assistance of a workshop. After towing, unscrew the towing eye.
Insert cap at the top and engage
downwards.
Towing another vehicle
Wrap a cloth around the tip of a flat
screwdriver to prevent paint damage. Insert the screwdriver in the slot at the
lower part of the cap. Release the cap by carefully moving the screwdriver
downwards.
The towing eye is stowed with the
vehicle tools 3 175.
Vehicle care197If using a car wash, comply with the
car wash manufacturer's instructions.
The windscreen wiper and rear
window wiper must be switched off.
Remove antenna and external
accessories such as roof racks etc.
If you wash your vehicle by hand,
make sure that the insides of the
wheel housings are also thoroughly
rinsed out.
Clean edges and folds on opened
doors and the bonnet as well as the
areas they cover.
Clean bright metal mouldings with a
cleaning solution approved for
aluminium to avoid damages.Caution
Always use a cleaning agent with
a pH value of 4 to 9.
Do not use cleaning agents on hot surfaces.
Have the door hinges of all doors
greased by a workshop.
Do not clean the engine compartment with a steam-jet or high-pressure jet
cleaner.
Thoroughly rinse and leather-off the vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Exterior lights
Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use
an ice scraper, and do not clean them
dry.
Polishing and waxing
Wax painted parts of the vehicle
regularly (at the latest when water no longer beads). Otherwise, the
paintwork will dry out.
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.
Paintwork polish with silicone forms a
protective film, making waxing
unnecessary.
Unpainted plastic body parts must not be treated with wax or polishing
agents.Matt filmed body parts or decor tapes must not be polished, to avoid
gleaming. Do not use hot wax
programmes in automatic car washes
if the vehicle is equipped with these
parts.
Matt painted decor parts, e.g. mirror
housing cover, must not be polished. Otherwise these parts would become agleam or the colour would be
dissolved.
Windows and wiper blades
Switch off wipers before handling in
their areas.
Use a soft lint-free cloth or chamois leather together with window cleaner
and insect remover.
When cleaning the rear window from
inside, always wipe in parallel to the
heating element to prevent damage.
For mechanical removal of ice, use a
sharp-edged ice scraper. Press the
scraper firmly against the glass so
that no dirt can get under it and
scratch the glass.
Clean smearing wiper blades with a
soft cloth and window cleaner.
Vehicle care199Clean fabric upholstery with a
vacuum cleaner and brush. Remove
stains with an upholstery cleaner.
Clothing fabrics may not be
colourfast. This could cause visible discolourations, especially on light-
coloured upholstery. Removable
stains and discolourations should be
cleaned as soon as possible.
Clean seat belts with lukewarm water
or interior cleaner.Caution
Close Velcro fasteners as open
Velcro fasteners on clothing could
damage seat upholstery.
The same applies to clothing with
sharp-edged objects, like zips or
belts or studded jeans.
Plastic and rubber parts
Plastic and rubber parts can be
cleaned with the same cleaner as
used to clean the body. Use interior cleaner if necessary. Do not use any
other agent. Avoid solvents and petrol in particular. Do not use high-
pressure jet cleaners.
Customer information219Operating data in the vehicleControl units process data for
operation of the vehicle.
This data includes, e.g.: ● vehicle status information (e.g. speed, movement delay, lateral
acceleration, wheel rotation rate,
"seat belts fastened" display)
● ambient conditions (e.g. temperature, rain sensor,
distance sensor)
As a rule such data is transient, not
stored for longer than an operational
cycle, and only processed on board
the vehicle itself. Control units often
include data storage (including the
vehicle key). This is used to allow
information to be documented
temporarily or permanently on vehicle
condition, component stress,
maintenance requirements and
technical events and errors.Depending on technical equipment
levels, the data stored is as follows:
● system component operating states (e.g. fill level, tyre
pressure, battery status)
● faults and defects in important system components (e.g. lights,brakes)
● system reactions in special driving situations (e.g. triggering
of an airbag, actuation of the
stability control systems)
● information on events damaging the vehicle
● for electric vehicles the amount of
charge in the high-voltage
battery, estimated range
In special cases (e.g. if the vehicle
has detected a malfunction), it may be
necessary to save data that would
otherwise just be volatile.
When you use services (e.g. repairs,
maintenance), the operating data
saved can be read together with the
vehicle identification number and
used where necessary. Staff working
for the service network ( e.g. garages,
manufacturers) or third parties (e.g.breakdown services) can read the
data from the vehicle. The same
applies to warranty work and quality
assurance measures.
Data is generally read via the OBD
(On-Board Diagnostics) port
prescribed by law in the vehicle. The operating datawhich is read out,
documents the technical condition of
the vehicle or individual components
and assists with fault diagnosis,
compliance with warranty obligations
and quality improvement. This data,
in particular information on
component stress, technical events,
operator errors and other faults, is
transmitted to the manufacturer
where appropriate, together with the
vehicle identification number. The
manufacturer is also subject to
product liability. The manufacturer
potentially also uses operating data
from vehicles for product recalls. This
data can also be used to check
customer warranty and guarantee
claims.
Fault memories in the vehicle can be
reset by a service company when
carrying out servicing or repairs or at
your request.
220Customer informationComfort and infotainment
functions
Comfort settings and custom settings
can be stored in the vehicle and
changed or reset at any time.
Depending on the equipment level in
question, these include
● seat and steering wheel position settings
● chassis and air conditioning settings
● custom settings such as interior lighting
You can input your own data in the
infotainment functions for your
vehicle as part of the selected
features.
Depending on the equipment level in
question, these include
● multimedia data such as music, videos or photos for playback in
an integrated multimedia system
● address book data for use with an
integrated hands-free system or an integrated navigation system● input destinations
● data on the use of online services
This data for comfort and
infotainment functions can be stored
locally in the vehicle or be kept on a
device that you have connected to the
vehicle ( e.g. a smartphone, USB stick
or MP3 player). Data that you have
input yourself can be deleted at any
time.
This data can only be transmitted out
of the vehicle at your request,
particularly when using online
services in accordance with the
settings selected by you.
Smartphone integration, e.g.
Android Auto or Apple CarPlay
If your vehicle is equipped
accordingly, you can connect your
smartphone or another mobile device
to the vehicle so that you can control
it via the controls integrated in the
vehicle. The smartphone image and
sound can be output via the
multimedia system in this case. At the same time, specific information is
transmitted to your smartphone.
Depending on the type of integration,this includes data such as position
data, day / night mode and other
general vehicle information. For more
information, please see the operating
instructions for the vehicle /
infotainment system.
Integration allows selected
smartphone apps to be used, such as
navigation or music playback. No
further integration is possible
between smartphone and vehicle, in particular active access to vehicle
data. The nature of further data
processing is determined by the
provider of the app used. Whether
you can define settings, and if so
which ones, is dependent on the app
in question and your smartphone's
operating system.
222IndexAAccessories and vehicle modifications .......................... 154
Adjustable air vents ...................115
Airbag and belt tensioners ...........76
Airbag deactivation ................45, 77
Airbag label................................... 40 Airbag system .............................. 40
Air conditioning regular operation ................................ 116
Air conditioning system .............. 109
Air intake .................................... 116
Air vents...................................... 115
Antilock brake system ................ 129
Antilock brake system (ABS) .......78
Anti-theft alarm system ................25
Anti-theft locking system .............. 25
Appearance care ........................196
Ashtrays ....................................... 68
Automatic anti-dazzle ..................28
Automatic light control .................99
Automatic locking ........................23
Automatic transmission .............125
Autostop ............................... 80, 120
B Battery discharge protection ......106
Battery voltage ............................. 90
Belts.............................................. 37
Bonnet ....................................... 156Brake and clutch fluid.................201
Brake and clutch system .............77
Brake assist ............................... 130
Brake fluid .................................. 160
Brakes ............................... 129, 160
Breakdown.................................. 194
Bulb replacement ....................... 162
C Capacities .................................. 210
Catalytic converter .....................124
Central locking system ................21
Centre high-mounted brake light 169
Changing tyre and wheel size ...183
Charging system .......................... 77
Child locks ................................... 23
Child restraint installation locations ................................... 50
Child restraints.............................. 46
Child restraint systems ................46
Cigarette lighter ........................... 68
City mode ................................... 132
Climate control ............................. 15
Climate control systems .............108
Clock ............................................ 66
Code ............................................. 87
Control indicators.......................... 73
Control of the vehicle .................117
Controls ........................................ 62
Convex shape .............................. 27
223Coolant and antifreeze...............201
Corner lighting ............................ 101
Cruise control ...................... 81, 133
Cupholders .................................. 53
Curtain airbag system .................. 45
D Danger, Warnings and Cautions ...4
Daytime running lights ...............101
Declaration of conformity ............213
Door open .................................... 81
Doors ............................................ 24
Driver assistance systems ..........133
Driver Information Centre .............81
Driving hints ................................ 117
E Easy entry..................................... 35Electric adjustment ......................27
Electrical system......................... 170
Electronic climate control system 111
Electronic driving programmes ..126
Electronic Stability Control.......... 131
Electronic Stability Control and Traction Control system ............79
End-of-life vehicle recovery .......155
Engine compartment fuse box ...171
Engine coolant ........................... 158
Engine coolant temperature gauge ....................................... 72
Engine data ............................... 208Engine exhaust .......................... 123
Engine identification ...................204
Engine oil ...........157, 201, 205, 210
Engine oil pressure ......................79
Entry lighting .............................. 105
Event data recorders ..................218
Exhaust filter ......................... 79, 123
Exit lighting ................................ 106
Exterior care .............................. 196
Exterior light ................................. 80
Exterior lighting ......................12, 98
Exterior mirrors ............................. 27
F Fault ........................................... 127First aid ......................................... 59
First aid kit ................................... 59
Fixed air vents ........................... 116
Folding mirrors ............................. 27
Following distance indication ......138
Forward collision alert................. 136
Front airbag system .....................43
Front fog lights .............80, 102, 166
Front seats.................................... 33
Front storage ................................ 54
Front turn lights .......................... 166
Fuel............................................. 148
Fuel for liquid gas operation .......150
Fuel for petrol engines ...............148
Fuel gauge ................................... 70Fuel selector ................................ 71
Fuel tank ..................................... 210
Fuses ......................................... 170
G
Gauges ......................................... 69
Gear shifting ................................. 78
Glovebox ..................................... 53
H
Halogen headlights ....................162
Hand brake ......................... 129, 130
Hazard warning flashers ............102
Headlight flash ........................... 100
Headlight range adjustment ......100
Headlights..................................... 98
Headlights when driving abroad 100
Head restraint adjustment .............8
Head restraints ............................ 32
Heated mirrors ............................. 28
Heated rear window ..................... 30
Heated steering wheel .................62
Heated windscreen .......................31
Heating ........................................ 36
Heating and ventilation system . 108
High beam ........................... 80, 100
Hill start assist ........................... 130
Horn ....................................... 13, 63
224I
Identification plate .....................204
Ignition switch positions .............118
Immobiliser ............................ 26, 80
Indicators ...................................... 69
Info Display ................................... 86
Information displays...................... 81
Instrument cluster ........................69
Instrument panel fuse box .........174
Instrument panel illumination control .................................... 104
Instrument panel overview ........... 10
Interior care ............................... 198
Interior lighting ............................ 104
Interior lights ...................... 104, 170
Interior mirrors .............................. 28
Interruption of power supply ......127
Introduction .................................... 3
J
Jump starting ............................. 193
K
Key, memorised settings ..............21
Keys ............................................. 19
Keys, locks ................................... 19
L
Lane departure warning .......78, 147
Lashing eyes ............................... 58
Light switch .................................. 98Load compartment ................24, 55
Load compartment cover .............57
Loading information .....................59
Low fuel ....................................... 80
LPG ...................................... 71, 150
M Malfunction indicator light ............77
Manual anti-dazzle ......................28
Manual mode ............................. 126
Manual transmission .................. 128
Manual windows ..........................29
Memorised settings ......................21
Midlevel display ............................ 81
Mirror adjustment ........................... 8
Misted light covers .....................103
N New vehicle running-in ..............118
Number plate light .....................169
O
Object detection systems ...........139
Odometer ..................................... 69
Oil, engine .......................... 201, 205
OnStar .......................................... 93
Operate pedal ............................... 78
Outside temperature ....................65
Overrun cut-off ........................... 120P
Parking ................................ 17, 122
Parking assist ...................... 78, 139
Parking brake ............................ 130
Parking lights ............................. 103
Particulate filter ........................... 123
Performing work ........................156
Power outlets ............................... 67
Power steering.............................. 78
Power windows ............................ 29
Puncture ..................................... 190
R Radio Frequency Identification (RFID) ..................................... 221
Radio remote control ...................20
REACH ....................................... 216
Reading lights ............................ 105
Rear floor storage cover ..............57
Rear fog light ...............80, 103, 167
Rear view camera ...................... 143
Rear window wiper and washer ..64
Recommended fluids and lubricants ........................ 201, 205
Reduced engine power ................80
Refuelling ................................... 150
Registered trademarks ...............218
Retained power off .....................119
Reversing lights .........................103
Ride control systems ..................131