2019 TOYOTA TUNDRA radio

TROUBLESHOOTING GUIDE
ExperienceCauseAction
86
2. RADIO OPERATION
Mismatch of time align-
ment- a user may hear a
short period of program-
ming replayed or an echo,
stutter or skip.The radio stations analog
and digital volume is not
properly aligned or the sta-
tion is in ballgame mode.
None, radio broadcast issue. A
user can contact the radio station.
Sound fades, blending in
and out.Radio is shifting between
analog and digital audio.
Reception issue, may clear-up as
the vehicle continues to be driven.
Turning the indicator of the “HD
Radio” button off can force radio in
an analog audio.
Audio mute condition when
an HD2/HD3 multicast
channel had been playing.The radio does not have
access to digital signals at
the moment.This is normal behavior, wait until
the digital signal returns. If out of
the coverage area, seek a new
station.
Audio mute delay when se-
lecting an HD2/HD3 multi-
cast channel preset.
The digital multicast con-
tent is not available until
HD Radio™ broadcast can
be decoded and make the
audio available. This takes
up to 7 seconds.
This is normal behavior, wait for
the audio to become available.
Text information does not
match the present song au-
dio.Data service issue by the
radio broadcaster.
Broadcaster should be notified.
Complete the form; 
www.ibiquity.com/automotive/re-
port_radio_station_experiences.
No text information shown
for the present selected fre-
quency.Data service issue by the
radio broadcaster.
Broadcaster should be notified.
Complete the form; 
www.ibiquity.com/automotive/re-
port_radio_station_experiences.

87
2. RADIO OPERATION
AUDIO SYSTEM
3
2. XM Satellite Radio*
OVERVIEW■
CONTROL SCREEN
■CONTROL PANEL
Select “XM” on the “Select Audio Source” screen. ( P.73)
*: If equipped

No.Function
Select to scan for receivable channels.Select “Additional Information” to display the information.
Turn to step up/down channels.Turn to move up/down the list. Also, the knob can be used to en ter selections on the
list screens by pressing it.
 Press to seek for a channel.Press and hold to seek continuously.
Turn to adjust volume.
 Press to turn the audio system on/off.
 Press and hold to restart the audio system.
88
2. RADIO OPERATION
Select to scroll the page of preset buttons.
Select to display the option screen.
Select to display the “Select Audio Source” screen.
Select to display the sound setting screen.
Select to display a lis t of receivable channels.
Select to tune to preset stations/channels.

HOW TO SUBSCRIBE TO XM
Satellite Radio
89
2. RADIO OPERATION
AUDIO SYSTEM
3
To listen to a satellite radio broadcast
in the vehicle, a subscription to the XM
Satellite Radio service is necessary.
An XM Satellite Radio is a tuner de-
signed exclusively to receive broad-
casts provided under a separate
subscription. Availability is limited to
the 48 contiguous U.S. states and
some Canadian provinces.
HOW TO SUBSCRIBE
It is necessary to enter into a separate
service agreement with XM Satellite
Radio in order to receive satellite
broadcast programming in the vehicle.
Additional activation and service sub-
scription fees apply that are not includ-
ed in the purchase price of the vehicle
and digital satellite tuner.
 For complete information on subscrip-
tion rates and terms, or to subscribe to
XM Satellite Radio:
U.S.A. 
Refer to
www.siriusxm.com or call 
1-800-967-2346.
 Canada 
Refer to www.xmradio.ca
or call 
1-877-209-0079.
NOTICE
● XM Radio Services Legal Disclaimers
and Warnings
• Fees and Taxes Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription fee
is consumer only. All fees and pro-
gramming subject to change. 
Subscriptions subject to Customer
Agreement available at www.siri-
usxm.com. (U.S.A.) or www.xmra-
dio.ca (Canada) XM service only
available in the 48 contiguous United
States and Canada. 
Explicit Language NoticeChannels
with frequent explicit language are indi-
cated with an “XL” preceding the chan-
nel name. Channel blocking is
available for XM Satellite Radio receiv-
ers by notifying XM at; 
U.S.A. Customers: 
Visit www.siriusxm.com or calling 
1-800-967-2346 
Canadian Customers: 
Visit www.xmradio.ca or calling 
1-877-209-0079
● It is prohibited to copy, decompile, disas-
semble, reverse engineer, hack, manip-
ulate, or otherwise make available any
technology or software incorporated in
receivers compatible with the XM Satel-
lite Radio System or that support the XM
website, the Online Service or any of its
content. Furthermore, the AMBE
® voice
compression software included in this
product is protected by intellectual prop-
erty rights including patent rights, copy-
rights, and trade secrets of Digital Voice
Systems, Inc.
● Note: this applies to XM receivers only
and not XM Ready devices.

90
2. RADIO OPERATION
INFORMATION
●XM Radio Services Descriptions
• Radio and Entertainment 
XM offers more than 170 satellite radio
channels of commercial-free music
and premier sports, news, talk, and
entertainment. XM is broadcast via sat-
ellites to millions of listeners across the
continental United States. XM sub-
scribers listen to XM on satellite radio
receivers for the car, home, and porta-
ble use. More information about XM is
available online at www.siriusxm.com
(U.S.A.) or www.xmradio.ca (Canada).
● XM Radio ServicesSubscription
Instructions
• For XM Services requiring a subscrip- tion (such as XM Radio, and some
Infotainment & data services), the fol-
lowing paragraph shall be included.
Required XM Radio and some Infotain-
ment & data services monthly sub-
scriptions sold separately after trial
period. Subscription fee is consumer
only. All fees and programming subject
to change. Subscriptions are subject to
the Customer Agreement available at
www.siriusxm.com. XM service only
available in the 48 contiguous United
States.  2011 Sirius XM Radio Inc.
Sirius, XM and all related marks and
logos are trademarks of Sirius XM
Radio Inc. All other marks, channel
names and logos are the property of
their respective owners. 
For more information, program sched-
ules, and to subscribe or extend sub-
scription after complimentary trial
period; more information is available
at: 
USA Customers: 
Visit www.siriusxm.com or call 
1-866-635-2349
INFORMATION
● XM Satellite Radio is solely responsible
for the quality, availability and content of
the satellite radio services provided,
which are subject to the terms and con-
ditions of the XM Satellite Radio cus-
tomer service agreement.
● Customers should have their radio ID
ready; the radio ID can be found by tun-
ing to “Ch 000” on the radio. For details,
see “DISPLAYING THE RADIO ID”
below.
● All fees and programming are the
responsibility of XM Satellite Radio and
are subject to change.
SATELLITE TUNER
TECHNOLOGY NOTICE
Toyota’s satellite radio tuners are
awarded Type Approval Certificates
from XM Satellite Radio Inc. as proof of
compatibility with the services offered
by XM Satellite Radio.
INFORMATION
● Satellite tuner 
The tuner supports only Audio Services
(Music and Talk) and the accompanying
Text Information of XM
® Satellite Radio.

DISPLAYING THE RADIO ID
91
2. RADIO OPERATION
AUDIO SYSTEM
3If “Ch 000” is selected using the
“TUNE·SCROLL” knob, the ID code,
which is 8 alphanumeric characters, will
be displayed. If another channel is
selected, the ID code will no longer be dis-
played. The channel (000) alternates
b etween

displaying the radio ID and the
specific radio code.
PRESETTING A CHANNEL
1Tune in the desired channel.
2Select “(add new)” .
To change the preset channel to a differ -
ent one, select and hold the preset station/
channe l.
3Select “Yes” on the confirmation
screen.
4Select “OK” after setting the new pre -
set channel.
SELECTING A CHANNEL
FROM THE LIST
1Select “Channel List” .
2Select the desired program genre.
3Select the desired channel and select
“OK” .
Each XM tuner is identified with a
unique radio ID. The radio ID is re-
quired when activating an XM service
or when reporting a problem.

IF THE SATELLITE RADIO TUNER MALFUNCTIONS
MessageExplanation
“Check Antenna”
“Ch Unauthorized”
“No Signal”
“Loading”
“Channel Off Air”
-----
“Chan Unavailable”
●Contact the XM Listener Care Center at 1-800-967-2346 (U.S.A.) or 1-877-209-0079
(Canada).
92
2. RADIO OPERATION
When problems occur with the XM tuner, a message will appear on the screen. Re-
ferring to the table below to identify the problem, take the suggested corrective ac-
tion.
The XM antenna is not connected. Check whether the XM antenna
cable is attached securely.
A short circuit occurs in the antenna or the surrounding antenn a ca-
ble. See a Toyota certified dealer for assistance.
You have not subscribed to XM Satellite Radio. The radio is bei ng
updated with the latest encryption code. Contact XM Satellite R adio
for subscription information. When a contract is canceled, you can
choose “Ch 000” and all free-to-air channels.
The premium channel you selected is not authorized. Wait for ab out
2 seconds until the radio returns to the previous channel or “C h 001”.
If it does not change automatically, select another channel. To listen
to the premium channel, contact XM Satellite Radio.
The XM signal is too weak at the current location. Wait until y our ve-
hicle reaches a location with a stronger signal.
The unit is acquiring audio or program information. Wait until the unit
has received the information.
The channel you selected is not b roadcasting any programming. Se-
lect another channel.
There is no song/program title or artist name/feature associate d with
the channel at that time. No action is required.
The channel you selected is no longer available. Wait for about 2
seconds until the radio returns to the previous channel or “Ch 001”.
If it does not change automatic ally, select another channel.
INFORMATION

93
2. RADIO OPERATION
AUDIO SYSTEM
3
3. INTERNET RADIO*
LISTENING TO INTERNET
RADIO
1Press the “APPS” button.
2Select the internet radio application.
The internet radio application screen is
displayed.
 Perfo rm operations according to the dis
-
p l

ayed application screen.
 If a compatible phone is already regis
-
t ered,

it will be connected automatically.
One of Entune App Suite features is
the ability to listen to internet radio. In
order to use this service, a compatible
phone and the system need to be set
up. For details: P.261
INFORMATION
● Other applications can be activated
while listening to internet radio.
● Some parts of applications can be
adjusted using the switches on the
steering wheel.
● For additional information, refer to 
http://www.toyota.com/entune/
or call 
1-800-331-4331.
*: Entune Premium Audio only