2019 TOYOTA PROACE CITY VERSO service

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Practical information
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water, which are harmless to health and the environment.The AdBlue® is contained in a special tank holding about 17 litres. Its capacity allows a driving range of approximately 6,000 km (3,700 miles), (which may vary considerably depending on your driving style and the vehicle). An alert system is automatically triggered when the remaining range reaches 2,400 km (1,500 miles), i.e. once the reserve level has been reached.Several alerts are triggered successively during the remaining 2,400 km (1,500 miles) before the tank is empty and the vehicle blocked.
NOTIC E
For more information on the Warning and indicator lamps and the associated alerts, or the Indicators, please refer to the corresponding sections.
WARNI NG
Once the AdBlue® tank is empty, a system required by legislation prevents starting of the engine.If the SCR system is faulty, the level of emissions from the vehicle will no longer meet
the Euro 6 standard: the vehicle becomes polluting.
In the event of a confirmed SCR system malfunction, it is essential to visit a TOYOTA dealer or a qualified workshop. After 1,100 km (680 miles), a device is automatically activated to prevent the engine from starting.In both cases, a range indicator indicates the distance that can be travelled before the vehicle is stopped.
NOTIC E
Freezing of the AdBlue®
AdBlue® freezes at temperatures below around -11°C.The SCR system includes a heater for the AdBlue® tank, allowing you to continue driving in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped up as soon as the first alert is issued indicating that the reserve level has been reached.
WARNI NG
In order to ensure that the SCR system operates correctly:– Use only AdBlue® fluid that meets the ISO 22241 standard.– Never transfer AdBlue® to another container: it would lose its purity.
– Never dilute AdBlue® with water.
You can obtain AdBlue® from a TOYOTA dealer or in a qualified workshop.
NOTIC E
You can also visit a service station equipped with AdBlue® pumps specially designed for private vehicles.
WARNI NG
Never top up from an AdBlue® dispenser reserved for heavy goods vehicles.
Storage recommendations
AdBlue® freezes at about -11°C and deteriorates above +25°C. Containers should be stored in a cool area and protected from direct sunlight.Under these conditions, the fluid can be kept for at least a year.If the fluid has frozen, it can be used once it has completely thawed out in the ambient air.
WARNI NG
Never store AdBlue® containers in your vehicle.

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Precautions for use
AdBlue® is a urea-based solution. This fluid is non-flammable, colourless and odourless (when kept in a cool place).In the event of contact with the skin, wash the affected area with soap and running water. In the event of contact with the eyes, immediately rinse the eyes with large amounts of water or with an eye wash solution for at least 15 minutes. Seek medical attention if you feel a persistent burning sensation or irritation.If swallowed, immediately wash out the mouth with clean water and then drink plenty of water.In certain conditions (high temperature, for example), the risk of release of ammonia cannot be excluded: do not inhale the fluid. Ammonia vapours have an irritant effect on mucous membranes (eyes, nose and throat).
WARNI NG
Store AdBlue® out of the reach of children, in its original container.
Procedure
Before starting the top-up procedure, ensure that the vehicle is parked on a flat and level surface.In wintry conditions, ensure that the temperature of the vehicle is above -11 °C. Otherwise the AdBlue® may be frozen and so cannot be poured into its tank. Park the vehicle in a warmer area
for a few hours to allow the top-up to be carried out.
WARNI NG
Never put the AdBlue® into the Diesel fuel tank.
WARNI NG
If any AdBlue® is splashed, or if there are any spillages on the bodywork, rinse immediately with cold water or wipe with a damp cloth.If the fluid has crystallised, clean it off using a sponge and hot water.
WARNI NG
Important: in the event of a top-up after a breakdown because of a lack of AdBlue, it is essential to wait around 5 minutes before switching on the ignition, without opening the driver’s door, unlocking the vehicle, introducing the key into the ignition switch, or introducing the key of the “Keyless Entry and Starting ” system into the passenger compartment.Switch on the ignition, then wait for 10 seconds before starting the engine.
► Switch off the ignition and remove the key from the switch to switch off the engine.
or► With Keyless Entry and Starting, press the "START/STOP" button to switch off the engine.

► With the vehicle unlocked and the fuel filler flap open, turn the blue cap of the AdBlue® tank anti-clockwise and remove it.► With a container of AdBlue®: after checking the expiry date, read carefully the instructions on the label before pouring the contents of the container into the vehicle's AdBlue tank.► With an AdBlue® pump: introduce the nozzle and fill the tank until the automatic cut-off of the nozzle.
WARNI NG
In order not to overfill the AdBlue® tank:– Add between 10 and 13 litres using AdBlue® containers.– Stop after the nozzle’s first automatic cut-out, if you are refilling at a service station.
WARNI NG
If the AdBlue® tank is completely empty – which is confirmed by the “Top up AdBlue:

179
In the event of a breakdown
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► Connect the red cable to the (+) terminal of flat battery A (at the metal elbow), then to the (+) terminal of backup battery B or the booster.► Connect one end of the green or black cable to the (-) terminal of backup battery B or the booster (or to an earth point on the assisting vehicle).► Connect the other end of the green or black cable to earth point C on the broken down vehicle.► Start the engine of the assisting vehicle and leave it running for a few minutes.► Operate the starter on the broken down vehicle and let the engine run.If the engine does not start straight away, switch off the ignition and wait a few moments before trying again.► Wait for it to return to idle.► Disconnect the jump leads in reverse order.► Allow the engine to run for at least 30 minutes, by driving or with the vehicle
stationary, so that the battery reaches an adequate state of charge.
WARNI NG
To disconnect, proceed in reverse order.
NOTIC E
Some functions, including Stop & Start, are not available if the battery is not sufficiently charged.
Charging the battery using a
battery charger
For optimum service life of the battery, it is essential to maintain an adequate state of charge.In some circumstances, it may be necessary to charge the battery:– using the vehicle mainly for short journeys;– if the vehicle is to be taken off the road for several weeks.Contact a TOYOTA dealer or a qualified workshop.
WARNI NG
To charge the vehicle's battery yourself, use only a charger compatible with lead-acid batteries with a nominal voltage of 12 V.
WARNI NG
Follow the instructions provided by the manufacturer of the charger.Never reverse polarities.
NOTIC E
It is not necessary to disconnect the battery.
► Switch off the ignition.► Switch off all electrical consumers (audio system, lighting, wipers, etc.).

► Switch off charger B before connecting the cables to the battery, so as to avoid any dangerous sparks.
► Ensure that the charger cables are in good condition.► Lift the plastic cover on the (+) terminal, if the vehicle has one.

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In the event of a breakdown
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– the remote control key or the electronic key (depending on version),– the electric windows,– the electric doors,– the date and time,– the radio preset stations.
NOTIC E
The Stop & Start system may not be operational during the trip following the first engine start.In this case, the system will only be available again after a continuous period of immobilisation of the vehicle, a period which depends on the exterior temperature and the state of charge of the battery (up to about 8 hours).
Towing
Procedure for having your vehicle towed or for towing another vehicle using the towing eye.
NOTIC E
General recommendationsObserve the legislation in force in the country where you are driving.Ensure that the weight of the towing vehicle is higher than that of the towed vehicle.The driver must remain at the wheel of the towed vehicle and must have a valid driving licence.When towing a vehicle with all four wheels on the ground, always use an approved towbar; ropes and straps are prohibited.
The towing vehicle must move off gently.When the vehicle is towed with its engine off, there is no longer braking and steering assistance.
WARNI NG
A professional recovery service must be called if:– broken down on a motorway or main road;
– not possible to put the gearbox into neutral, unlock the steering, or release the parking brake;– not possible to tow a vehicle with an automatic gearbox, with the engine running;– towing with only two wheels on the ground;– four-wheel drive vehicle;– no approved towbar available.
Towing constraints
Type of vehicle(engine / gearbox)gearboxFont wheels on the groundRear wheels on the groundFlatbed4 wheels on the ground with towbar
Internal combustion / Manual








Internal combustion / Automatic

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Bluetooth® audio system
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function needs good reception of a radio station that carries this type of message. When a traffic report is transmitted, the current audio source (Radio, CD, etc.) is interrupted automatically to play the TA message. Normal play of the media previously playing is resumed at the end of the message.
WARNI NG
Take care when increasing the volume while listening to TA messages. The volume may prove too high on return to the original audio source.
Press the TA button to activate or deactivate traffic messages.
Receiving INFO messages
NOTIC E
The INFO function gives priority to TA alert messages. To be active, this function needs good reception of a radio station that transmits this type of message. When a message is transmitted, the current audio source (Radio, CD, USB, etc.) is interrupted
automatically to receive the INFO message. Normal play of the media previously playing is resumed at the end of the message.
Make a long press on this button to display the list of categories.Select or deselect categories.
Activate or deactivate the reception of the corresponding messages.
Display TEXT INFOS
NOTIC E
Radio text is information transmitted by the radio station related to the station's current programme or song.
When the radio station is displayed in the screen, press OK to display the contextual menu.Select "RadioText (TXT) display" and confirm OK to save.
DAB (Digital Audio
Broadcasting) radio
Digital Radio
Depending on version
NOTIC E
If the current DAB radio station is not available on FM, "DAB FM" is struck out.


1Options display: if active but not available, the display will be struck out.
2Display showing the name of the current station.
3Preset stations, buttons 1 to 6.Short press: select the preset radio station.Long press: memorise a radio station.
4Display showing the name of the “multiplex” service being used.
5RadioText (TXT) display for the current radio station.
6Represents the signal strength for the band being listened to.
NOTIC E
When changing region, updating the list of preset radio stations is recommended.

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Full list of radio stations and "multiplexes".
Terrestrial digital radio
NOTIC E
Digital radio provides a superior audio quality and also additional categories of traffic announcements (TA INFO).
The different "multiplex / ensemble” services offer a choice of radio stations in alphabetical order.
Change of band (FM1, FM2, DAB, etc.)
Change of station within the same "multiplex / ensemble".Starting of a search for the previous / next "multiplex / ensemble".Long press: selection of the categories of news desired among Transport, News, Entertainment and Special Flash (available depending on the station).
NOTIC E
When the radio station is displayed in the screen , press "OK" to display the contextual menu.
(Frequency search (RDS), DAB / FM auto tracking, RadioText (TXT) display, Information on the station, etc.)
DAB / FM station tracking
NOTIC E
"DAB" does not have 100% coverage of the country.When the digital signal is weak, "DAB / FM auto tracking" allows you to continue listening to the same station, by automatically switching to the corresponding analogue FM
station (if it exists).When the "DAB / FM auto tracking" is active, the DAB station will be selected automatically.
Press the MENU button.
Select "Multimedia" and confirm.
Select "DAB / FM auto tracking" and confirm.
NOTIC E
If "DAB / FM auto tracking" tracking is enabled, there is a lag of a few seconds when the system switches to the analogue FM station sometimes with a change in volume.
WARNI NG
If the "DAB" station you are listening to is not available on FM ("DAB/FM" option struck out), or if "DAB / FM auto tracking" is not on,
the sound will be cut when the digital signal is too weak.
Media
USB port
Insert the USB memory stick into the USB port or connect the USB device to the USB port using a suitable cable (not supplied).The system changes automatically to "USB" source.
WARNI NG
To protect the system, do not use a USB hub.
NOTIC E
Any additional devices connected to the system must comply with the standard applicable to the product and/or the standard IEC 60950-1.
The system builds playlists (in temporary memory); this operation can take from a few seconds to several minutes at the first connection.
Reduce the number of non-music files and the number of folders to reduce the waiting time.

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Bluetooth® audio system
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Via the USB port, the system can play audio files with the extension ".mp3”, “.wma”, “.wav”, “.cbr”, \
“.vbr" with a bit rate of 32 to 320 Kbps.No other file types (“.mp4”, etc.) can be read.Files of the ".wma" type should be to the wma 9 standard.The sampling rates supported are 11, 22, 44 and 48 kHz.File names should have fewer than 20 characters, avoiding special characters (e.g. « ? ; ù) so as to avoid any reading or display problems.In order to be able to play a burned CDR or CDRW, select standards ISO 9660 level 1, 2, or Joliet, if possible, when burning the CD.If the disc is burned in another format, it may not be played correctly.It is recommended that the same burning standard be always used on an individual disc, with the lowest speed possible (4x maximum) for the best acoustic quality.In the particular case of a multi-session CD, the Joliet standard is recommended.
To protect the system, do not use a USB hub.
WARNI NG
Use only USB memory sticks formatted FAT 32 (File Allocation Table).
NOTIC E
It is recommended that you use genuine Apple® USB cables for correct operation.
Telephone
Pairing a Bluetooth®
telephone
WARNI NG
As a safety measure and because they require prolonged attention on the part of the driver, the operations for pairing of the Bluetooth mobile telephone with the Bluetooth hands-free system of your audio system must be carried out with the vehicle stationary and the ignition on.
NOTIC E
Activate the telephone's Bluetooth function and ensure that it is "visible to all" (telephone configuration).
NOTIC E
The services available depend on the network, the SIM card and the compatibility of the Bluetooth telephone used.Check the instructions for your telephone and with your service provider for the services to which you have access.
Procedure from the telephone
Select the name of the system in the list of devices detected.
Procedure from the system
Press the MENU button.
Select "Connections".
Confirm with OK.
Select "Search for a device".
Confirm with OK.
A window is displayed with a search in progress message.In the list of devices detected, select a telephone to pair. Only one telephone can be paired at a time.

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Bluetooth® audio system
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The preset stations do not function (no sound, 87.5 MHz is displayed, etc.).The wrong waveband is selected.► Press the BAND button to return to the waveband (FM, FM2, DAB, AM) on which the stations are preset.Traffic announcement (TA) is shown but I receive no traffic information.The radio station is not part of the regional traffic information network.► Tune to a radio station that broadcasts traffic information.The reception quality of the tuned radio station gradually deteriorates or the station presets are inoperative (no sound, 87.5 MHz is displayed, etc.).The vehicle is too far from the selected station’s transmitter, or no transmitter is present in the geographical area.► Activate the RDS function to allow the system to check for a more powerful transmitter in the area.The environment (hills, buildings, tunnels,
basement car parks, etc.) may block reception, including in RDS mode.This is a perfectly normal phenomenon, and is not indicative of an audio system malfunction.The aerial is absent or has been damaged (for example when going through an automatic car wash or in an underground car park).► Have the aerial checked by a dealer.The sound intermittently cuts out for 1 or 2
seconds in radio mode.
During this brief sound cut-out, the RDS searches for another frequency giving better reception of the station.► Switch off the RDS function if the phenomenon occurs too frequently and always on the same route.
Media
The Bluetooth connection is cut.The battery in the peripheral device may not be sufficiently charged.► Charge the battery in the peripheral device.The message "USB device error" is displayed in the screen.The USB stick has not been recognised, or may be corrupted.► Reformat the USB memory stick.The CD is systematically ejected or is not played.The CD is upside down, cannot be read, does not contain audio files or contains audio files of a format not recognised by the audio system.The CD is protected by an anti-pirating system
not recognised by the audio system.► Check that the CD is inserted in the player the right way up.► Check the condition of the CD: the CD cannot be played if it is too badly damaged.► Check the content in the case of a burned CD: read the recommendations in the "Audio" section.Due to poor quality, certain burned CDs will not
be played by the audio system.
The CD audio quality is is poor.The CD is scratched or of poor quality.► Insert good quality CDs and store them in suitable conditions.The audio settings (bass, treble, ambience) are unsuitable.► Return bass and treble settings to 0, without selecting an ambience.I am unable to play the music files on my smartphone via the USB port.Depending on the smartphone, access by the audio system to music on the smartphone may have to be approved on the latter.► Manually activate the MTP profile on the smartphone (USB settings menu).
Telephone
I am unable to access my voicemail.Few telephones or service providers allow the use of this function.► Call your voicemail, via the telephone menu, using the number provided by your operator.I am unable to access my directory of
contacts.► Check the compatibility of your telephone.You did not grant access to your contacts when pairing the telephone.► Accept or confirm access by the system to the contacts on your telephone.I am unable to continue a conversation when getting into my vehicle.Handset mode is activated.