695
PRIUS PRIME_OM_OM47D13U_(U)
8
When trouble arises
8-2. Steps to take in an emergency
If the hybrid system will not start
One of the following may be the cause of the problem:
● The charging cable may be a ttached to the vehicle. (P. 143)
● The electronic key may no t be functioning properly.
* ( P. 697)
● There may not be sufficient f uel in the vehicle’s tank.
Refuel the vehicle. ( P. 98)
● There may be a malfunction in the immobilizer system.
* ( P. 8 1 )
● There may be a malfunction i n the shift control system.
*
( P. 335, 676)
● The hybrid system may be malfunc tioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. H ow-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. ( P. 696)
● There is a possibility that the t emperature of the hybrid battery
(traction battery) is extremely low (approximately below -22°F
[-30°C]). ( P. 98, 334)
*: It may not be possible to shift the shift position other than P.
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( P. 701)
● The 12-volt battery terminal connections may be loose or corrod ed.
( P. 593)
Reasons for the hybrid system not starting vary depending on
the situation. Check the followi ng and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 332)
The interior lights and headlights are dim, or the horn does no t
sound or sounds at a low volume.
6998-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47D13U_(U)
8
When trouble arises
■Locking the charging port lidClose the charging port lid. ( P. 110)
Lock the doors using t he mechanical key. (P. 697)
The charging port lid can be locked if the step and is perfor med in
reverse.
■
Unlocking the charging port lid
Unlock the doors using the mechanical key. ( P. 697)
Open the charging port lid. ( P. 1 0 9 )
*: Vehicles with smart lid & connector locking system only
■
Locking the charging connector Unlock the doors using the mechanical key. ( P. 697)
Open the charging port lid. ( P. 1 0 9 )
Insert the charging connector into the charging inlet. (P. 144)
Push the charging conne ctor lock switch. (P. 145)
The charging connector will be locked.
■
Unlocking the charging port lid
Unlock the doors using the mechanical key. ( P. 697)
Push the charging conne ctor lock switch. (P. 147)
The charging connector will be unlocked.
*: Vehicles with smart lid & connector locking system only
Locking and unlocking the charging port lid*
Locking and unlocking the charging connector*
1
2
12
1
2
1
2
3
4
1
2
7038-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47D13U_(U)
8
When trouble arises
■When opening the cover of the positive (+) battery terminal
P. 593
■ Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid s ystem is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic .
■ When the 12-volt battery is removed or discharged
● Information stored in the ECU is cleared. When the 12-volt batt ery is
depleted, have the vehicle inspected at your Toyota dealer.
● Some systems may require initialization. ( P. 750)
■ When removing the 12-vo lt battery terminals
When the 12-volt battery terminals are removed, the information stored in the
ECU is cleared. Before removing the 12-volt battery terminals, contact your
Toyota dealer.
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gr adually even when
the vehicle is not in use, due to natural discharge and the dra ining effects of
certain electrical appliances. If the vehicle is left for a lon g time, the 12-volt
battery may discharge, and the hybrid system may be unable to s tart. (The
12-volt battery recharges automatically while the hybrid system is operating.)
7048-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47D13U_(U)■
When recharging or replacing the 12-volt battery
●In some cases, it may not be possible to unlock the doors using the smart
key system when the 12-volt battery is discharged. Use the wire less remote
control or the mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● Vehicles with smart lid & connector locking system:
It may be impossible to unlock the charging port lid or locking and unlocking
the charging connector immediately after the 12-volt battery is reconnected.
In this case, carry the electronic key on your person and opera te the
charging port lid or charging connector lock switch again.
● The power switch mode is memorized by the vehicle. When the 12- volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12 -volt battery.
● If the 12-volt battery discharges while the shift position is in P, it may not be
possible to shift the shift position to other positions. In thi s case, the vehicle
cannot be towed without lifting both front wheels because the f ront wheels
will be locked. ( P. 653)
■ When replacing the 12-volt battery
●Use a 12-volt battery that conforms to European regulations.
● Use a 12-volt battery that the case size is same as the previou s one (LN1),
20 hour rate capacity (20HR) is equivalent (45Ah) or greater, and perfor-
mance rating (CCA) is equivalent (295A) or greater.
• If the sizes differ, the 12-volt battery cannot be properly se cured.
• If the 20 hour rate capacity is low, even if the time period w here the vehi-
cle is not used is a short time, the 12-volt battery may discharge and the
hybrid system may not be able to start.
● For details, consult your Toyota dealer.
722
PRIUS PRIME_OM_OM47D13U_(U)
9-1. Specifications
*: The fluid capacity is the quantity of reference.If replacement is necessary, contact your Toyota dealer.
Electrical system (12-volt battery)
Open voltage at 68 F (20 C):
12.0 V or higher
If the voltage is lower than the standard
value, charge the battery. (After charging
the battery, turn on the high beam head-
lights for 30 seconds with the power switch
off, and turn the headlights off.)
Charging rates5 A max.
Transmission
Fluid capacity*3.9 qt. (3.7 L, 3.3 Imp.qt.)
Fluid typeToyota Genuine ATF WS
NOTICE
■ Transmission fluid type
Using transmission fluid other than “Toyota Genuine ATF WS” may cause
deterioration in shift quality, locking up of your transmission accompanied
by vibration, and ultimately damage the transmission of your ve hicle.
PRIUS PRIME_OM_OM47D13U_(U)
7499-2. Customization
9
Vehicle specifications
■Charge settings
■Maintenance system
Charge scheduleSetting the charging timer: P. 158
Charge currentChanging the upper limit of the charging cur-
rent:P. 129
Charging connector lock
(if equipped)Changing the charging connector lock settings:
P. 124
Traction battery heaterSetting “Traction Battery Heater” on/off:
P. 132
Oil Maintenance
(U.S.A. only)Resetting the message indicating maintenance
is required: P. 574
Tire pressure warning
systemInitializing the tire p ressure warning system:
P. 601
773Alphabetical index
PRIUS PRIME_OM_OM47D13U_(U)
Approach warning ................... 409
Assist grips .............................. 552
Audio input
*
Audio system*
Automatic air conditioning system ..... 496, 507 Air conditioning eco mode .......................... 499, 510
Air conditioning filter ............. 626
Automatic air conditioning system .... 496, 507
Eco score (A/C score)........... 236
Humidity sensor ............ 503, 514
Remote Air Conditioning System ............................... 518
S-FLOW mode .............. 497, 509
Automatic door locking
and unlocking systems ........ 278
Automatic High Beam ............. 351
Automatic light control system .................................... 349
AUX port
*
Auxiliary boxes ........................ 531
Back door ................................. 281
Back-up lights .......................... 641 Replacing light bulbs............. 642
Wattage ................................ 724
Battery (12-volt battery) .......... 593
Battery checking ................... 593
Exchanging ........................... 704
If the 12-volt battery is discharged .......................... 701
Preparing and checking before winter....................... 491
Replacing .............................. 704
Warning light ......................... 660 Battery (traction battery) .......... 96
Air intake vent ......................... 97
Charging ............................... 108
Location .................................. 96
Specification ......................... 719
Status indicator ..................... 110
Blind Spot Monitor (BSM) ....... 417 Blind Spot Monitor function... 421
Rear Cross Traffic Alert
function............................... 424
Bluetooth
®*
Bottle holders .......................... 530
Brake Fluid ...................................... 723
Parking brake ....................... 345
Regenerative braking ............. 92
Warning light......................... 660
Brake assist ............................. 485
Brake Override System ........... 315
Break-in tips............................. 317
Brightness control Instrument cluster light control ......................... 190
BSM (Blind Spot Monitor) ....... 417 Blind Spot Monitor function... 421
Rear Cross Traffic Alert function............................... 424
Care .................................. 562, 567 Aluminum wheels ................. 563
Camera sensor ..................... 373
Exterior ................................. 562
Interior .................................. 567
Radar sensor ........................ 372
Seat belts.............................. 570
Water-repellent coating ........ 563
B
C
*: Refer to the “NAVIGATION SYSTEM OWNER’S MANUAL”.
774Alphabetical index
PRIUS PRIME_OM_OM47D13U_(U)
Cargo capacity ......................... 329
Catch protection function ....... 309
CD player
*
Chains....................................... 492
Charging ................................... 108Charging cable...................... 113
Charging equipment ............. 108
Charging indicator................. 112
Charging messages .............. 182
Charging precautions............ 150
Charging procedure .............. 143
Charging time may increase .............................. 132
Charging timer function......... 154
High voltage components ....... 96
Information related to charging display ................. 137
Opening and closing the charging port lid .................. 109
Power sources
precautions ......................... 130
Power sources that can be used.................................... 128
Safety functions ............ 139, 148
When normal charging cannot be carried out.......... 177
Charging cable......................... 113
CCID (Charging Circuit Interrupting Device) ............ 113
If the charging cable
cannot be unlocked ............ 126
Indicator................................. 115
Maintenance ......................... 118
Safety functions .................... 114
Charging port ........................... 108 Opening and closing ............. 109
Smart lid & connector
locking system ..... ............... 119
If the charging port lid does
not open ............................. 122 Child restraint system............... 58
Fixed with a LATCH
system .......... ..................... ... 70
Fixed with a seat belt .............. 64
Front passenger occupant classification syst em ............ 50
Points to remember ................ 58
Riding with children ................ 57
Types of child restraint system installation method ............... 60
Using an anchor bracket......... 73
Child safety ................................ 57 12-volt battery precautions ... 594
Airbag precautions.................. 40
Back door precautions .......... 283
Charging precautions ........... 138
Child restraint system ............. 58
How your child should wear the seat belt ................. 32
Installing child restraints ......... 60
Power window lock switch .... 308
Power window precautions ... 310
Rear door child-protectors .... 278
Removed key battery
precautions......................... 635
Riding with children ................ 57
Seat belt extender precautions........................... 34
Seat belt precautions .............. 69
Seat heater precautions ....... 522
Child-protectors ...................... 278
Cleaning ........................... 562, 567 Aluminum wheels ................. 563
Camera sensor ..................... 373
Exterior ................................. 562
Interior .................................. 567
Radar sensor ........................ 372
Seat belts.............................. 570
Water-repellent coating ........ 563