Page 390 of 568

3906-3. Do-it-yourself maintenance
PRIUS +_OM_OM47D30E_(EE)
■Before recharging
When recharging, the 12-volt battery produces hydrogen gas which is flam-
mable and explosive. Therefore, observe the following precautions before
recharging:
●If recharging with the 12-volt battery installed on the vehicle, be sure to dis-
connect the ground cable.
●Make sure the power switch on the charger is off when connecting and dis-
connecting the charger cables to the 12-volt battery.
■After recharging/reconnecting the 12-volt battery
●Unlocking the doors using the smart entry & start system may not be possi-
ble immediately after reconnecting the 12-volt battery. If this happens, use
the wireless remote control or the mechanical key to lock/unlock the doors.
●Start the hybrid system with the power switch in ACCESSORY mode. The
hybrid system may not start with the power switch turned off. However, the
hybrid system will operate normally from the second attempt.
●The power switch mode is recorded by the vehicle. If the 12-volt battery is
reconnected, the vehicle will return the power switch mode to the status it
was in before the 12-volt battery was disconnected. Make sure to turn off
the power before disconnect the 12-volt battery. Take extra care when con-
necting the 12-volt battery if the power switch mode prior to discharge is
unknown.
●Restart the hybrid system, depress the brake pedal, and confirm that it is
possible to shift into each shift position.
If the system will not start even after multiple attempts at all methods above,
contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
Page 391 of 568

3916-3. Do-it-yourself maintenance
PRIUS +_OM_OM47D30E_(EE)
6
Maintenance and care
WARNING
■Chemicals in the 12-volt battery
The 12-volt battery contains poisonous and corrosive sulfuric acid and may
produce hydrogen gas which is flammable and explosive. To reduce the risk
of death or serious injury, take the following precautions while working on or
near the 12-volt battery:
● Do not cause sparks by touching the 12-volt battery terminals with tools.
● Do not smoke or light a match near the 12-volt battery.
● Avoid contact with eyes, skin and clothes.
● Never inhale or swallow electrolyte.
● Wear protective safety glasses when working near the 12-volt battery.
● Keep children away from the 12-volt battery.
■ Where to safely charge the 12-volt battery
Always charge the 12-volt battery in an open area. Do not charge the 12-
volt battery in a garage or closed room where there is insufficient ventila-
tion.
■ How to recharge the 12-volt battery
Only perform a slow charge (4.2 A or less). The 12-volt battery may explode
if charged at a quicker rate.
■ Emergency measures regarding electrolyte
● If electrolyte gets in your eyes
Flush your eyes with clean water for at least 15 minutes and get immedi-
ate medical attention. If possible, continue to apply water with a sponge or
cloth while traveling to the nearest medical facility.
● If electrolyte gets on your skin
Wash the affected area thoroughly. If you feel pain or burning, get medical
attention immediately.
● If electrolyte gets on your clothes
It can soak through clothing on to your skin. Immediately take off the cloth-
ing and follow the procedure above if necessary.
● If you accidentally swallow electrolyte
Drink a large quantity of water or milk. Get emergency medical attention
immediately.
Page 392 of 568
3926-3. Do-it-yourself maintenance
PRIUS +_OM_OM47D30E_(EE)
WARNING
■When replacing the 12-volt battery
Use a 12-volt battery designed for this vehicle. Failure to do so may cause
gas (hydrogen) to enter the passenger compartment, causing a fire or
explosion.
For replacement of the 12-volt battery, contact any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer.
■ When disconnecting the 12-volt battery
NOTICE
■When recharging the 12-volt battery
Never recharge the 12-volt battery while the hybrid system is operating.
Also, be sure all accessories are turned off.
Do not disconnect the negative (-) termi-
nal on the body side as shown. The dis-
connected negative (-) terminal may
touch the positive (+) terminal, which
may cause a short and result in death or
serious injury.
Page 417 of 568
4176-3. Do-it-yourself maintenance
PRIUS +_OM_OM47D30E_(EE)
6
Maintenance and care
Electronic key batter y
●Flathead screwdriver
●Lithium battery CR2032
Take out the mechanical key.
Remove the cover.
To prevent damage to the key,
cover the tip of the screwdriver with
a rag.
Remove the depleted battery.
When removing the cover, if the
battery cannot be seen due to the
electronic key module attaching to
the upper cover, remove the elec-
tronic key module from the cover
so that the battery is visible as
shown in the illustration.
Insert a new battery with the “+”
terminal facing up.
When installing, reverse the steps listed.
Replace the battery with a new one if it is depleted.
You will need the following items:
Replacing the battery
1
2
3
4
Page 418 of 568

4186-3. Do-it-yourself maintenance
PRIUS +_OM_OM47D30E_(EE)
■Use a CR2032 lithium battery
● Batteries can be purchased at any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer, local electrical appliance shops
or camera stores.
● Replace only with the same or equivalent type recommended by the manu-
facturer.
● Dispose of used batteries according to the local laws.
■ If the electronic key battery is depleted
The following symptoms may occur:
● The smart entry & start system and wireless remote control will not function
properly.
● The operational range will be reduced.
WARNING
■Removed battery and other parts
These parts are small and if swallowed by a child, they can cause choking.
Keep away from children. Failure to do so could result in death or serious
injury.
■ Certification for the smart entry & start system
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
NOTICE
■ For normal operation after replacing the battery
Observe the following precautions to prevent accidents:
● Always work with dry hands.
Moisture may cause the battery to rust.
● Do not touch or move any other component inside the remote control.
● Do not bend either of the battery terminals.
Page 433 of 568

433
7When trouble arises
PRIUS +_OM_OM47D30E_(EE)
7-1. Essential information
Emergency flashers ........... 434
If your vehicle has to
be stopped in an
emergency ....................... 435
If the vehicle is trapped in
rising water ...................... 436
7-2. Steps to take in an
emergency
If your vehicle needs
to be towed ...................... 437
If you think something is
wrong ............................... 443
If a warning light turns on
or a warning buzzer
sounds ............................. 444
If a warning message is
displayed ......................... 458
If you have a flat tire
(vehicles with spare
tire) .................................. 478
If you have a flat tire
(vehicles without spare
tire) .................................. 492
If the hybrid system will
not start............................ 509
If the electronic key does
not operate properly ........ 511
If the 12-volt battery is
discharged ....................... 513
If your vehicle
overheats ......................... 518
If the vehicle becomes
stuck ................................ 523
Page 437 of 568

4377-2. Steps to take in an emergency
PRIUS +_OM_OM47D30E_(EE)
7
When trouble arises
If your vehicle needs to be towed
In the following situations, it is not possible to be towed by another
vehicle using cables or chains, as the front wheels may be locked due
to the parking lock. Contact any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer or commercial towing ser-
vice.
● There is a malfunction in the shift control system. (P. 447, 460)
● There is a malfunction in the immobilizer system. (P. 9 1 )
● There is a malfunction in the smart entry & start system. (P. 5 1 1 )
● The 12-volt battery is discharged. (P. 513)
The following may indicate a problem with your hybrid transmission.
Contact any authorized Toyota retailer or Toyota authorized repairer,
or any reliable repairer or commercial towing service before towing.
● The hybrid system warning light turns on or the hybrid system
warning message is displayed on the multi-information display and
the vehicle does not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle
towed by any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer or commercial towing service,
using a wheel-lift type truck or flat bed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
Situations when it is not possible to be towed by another vehicle
Situations when it is necessary to contact dealers before towing
Page 448 of 568

4487-2. Steps to take in an emergency
PRIUS +_OM_OM47D30E_(EE)
(If equipped)
Parking lock system warning message (warning buzzer)
Indicates a malfunction in the shift control system when
the vehicle is stopped
• In this situation, there is a possibility that the parking
lock mechanism will not work. When parking, park the
vehicle on a flat surface and apply the parking brake
securely.
• The power switch may not be turned off. If this happens,
applying the parking brake will enable the switch to be
turned off.
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
(If equipped)
Hybrid battery indicator light
The hybrid battery (traction battery) will soon need to be
inspected or replaced
Have the hybrid battery (traction battery) inspected by any
authorized Toyota retailer or Toyota authorized repairer, or
any reliable repairer immediately.*2
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
(If equipped)
LED headlight warning light
Indicates a malfunction in the LED headlights
The LED headlights will not normally illuminate when
there is a malfunction, however they may be able to illu-
minate depending on the nature of the problem.
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
(Flashes) (If equipped)
P position request indicator light (warning buzzer)
The amount of charge remaining in the hybrid battery
(traction battery) has fallen because the shift position has
been left in N for a long time
Because recharging is not possible when the shift
position is in N, shift the shift position to P when
parking the vehicle for a long time.
• The driver’s door has been opened while the shift posi-
tion is in N, D or B
• An attempt has been made to start the hybrid system
while the shift position is in anything other than P
Shift the shift position to P.
Warning lightWarning light/Details/Actions