Page 471 of 596
4718-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
If a tow truck is not available in an emergency, your vehicle m ay be
temporarily towed using cables or chains secured to the emergen cy
towing eyelets. This should only be attempted on hard surfaced roads
for short distance at u nder 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes . The
vehicle’s wheels, drive train, a xles, steering and brakes must be in
good condition.
Using a flatbed truck
Emergency towing
Page 473 of 596
4738-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Vehicles without a smart key system: Enter the vehicle being to wed
and start the hybrid system.
If the hybrid system does not start, turn the power switch to t he “ON” posi-
tion.
Vehicles with a smart key system : Enter the vehicle being towed
and start the hybrid system.
If the hybrid system does not start, turn the power switch to O N mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 2 0 2
■While towing
If the hybrid system is off, the power assist for the brakes an d steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. (P. 503)
5
6
7
Page 474 of 596

4748-2. Steps to take in an emergency
PRIUS c_U
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. w hich place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hi t peo-
ple, and cause serious damage.
● Do not turn the power switch to the “LOCK” position (vehicles w ithout a
smart key system) or the power switch off (vehicles with a smart key sys-
tem).
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.
Page 475 of 596

4758-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without a smart key system: Do not tow the vehicle fro m the rear
when the power switch is in the “LOCK” position or the key is r emoved.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles with a smart key system: Do not tow the vehicle from the rear
when the power switch off. The steering lock mechanism is not s trong
enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re ar.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.
Page 482 of 596

4828-2. Steps to take in an emergency
PRIUS c_U■
If the tire pressure warning system is not functioning
P. 438
■
If the tire pressure warning light frequently comes on after bl inking
for 1 minute
If the tire pressure warning light frequently comes on after bl inking for 1
minute when the power switch is turned to the “ON” position (ve hicles
without a smart key system) or the power switch is turned to ON mode
(vehicles with a smart key system) , have it checked by your Toyota
dealer.
■ Customization that can be configured at Toyota dealer
The vehicle speed linked seat belt reminder buzzer can be disab led. (Cus-
tomizable features: P. 558) However, Toyota recommends that the seat belt
reminder buzzer be operational to alert the driver and front pa ssenger when
seat belts are not fastened.
■ Warning buzzer
In some cases, the buzzer may not be heard because of noisy pla ce or an
audio sound.
WARNING
■ When the electric power steering system warning light comes on
The steering wheel may become extremely heavy.
When steering wheel operations are heavier than usual, grip the steering
wheel firmly and operate it using more force than usual.
■
If the tire pressure warning light comes on
Be sure to observe the following precautions. Failure to do so could
cause a loss of vehicle control and result in death or serious injury.
●Stop your vehicle in a safe place as soon as possible. Adjust t he tire
inflation pressure immediately.
●If the tire pressure warning light comes on even after tire inf lation pres-
sure adjustment, it is probable that you have a flat tire. Chec k the tires.
If a tire is flat, change it with the spare tire and have the f lat tire
repaired by the nearest Toyota dealer.
●Avoid abrupt maneuvering and braking. If the vehicle tires dete riorate,
you could lose control of the steering wheel or the brakes.
■If a blowout or sudden air leakage should occur
The tire pressure warning system may not activate immediately.
Page 501 of 596
5018-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U
■Warning buzzer
In some cases, the buzzer may not be heard because of noisy pla ce or an
audio sound.
Once
The steering lock could not be
released within 3 seconds of
the power switch being
pressed.
Press the power switch
while depressing the brake
pedal and moving the
steering wheel left and
right.
Once
The power switch has been
turned off with the shift lever in
a position other than P.
Shift the shift lever to P.
Once
After the power switch has
been turned off with the shift
lever in a position other than P,
the shift lever has been shifted
to P.
Turn the power switch off.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
Page 581 of 596
581What to do if... (Troubleshooting)
PRIUS c_U
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. ( P. 129)
●Is the shift lever in P? ( P. 186)
●Is the steering wheel unlocked? ( P. 188)
●Is the 12-volt battery discharged? ( P. 519)
●Did you press the power switch while firmly depressing the brak e pedal?
( P. 190)
●Is the shift lever in P? ( P. 193)
●Is the electronic key anywhere detectable inside the vehicle?
(P. 139)
●Is the steering wheel unlocked? ( P. 193)
●Is the electronic key battery weak or depleted?
In this case, the hybrid system can be started in a temporary way.
(P. 517)
●Is the 12-volt battery discharged? ( P. 519)
The rear door cannot be opened
If you think something is wrong
The hybrid system does not start
(vehicles without a smart key system)
The hybrid system does not start
(vehicles with a smart key system)
Page 582 of 596

582What to do if... (Troubleshooting)
PRIUS c_U
●Vehicles without a smart key system:
Is the power switch in the “ON” position?
If you cannot release the shift lever by depressing the brake pedal with the
power switch in the “ON” position. ( P. 202)
●Vehicles with a smart key system:
Is the power switch in ON mode?
If you cannot release the shift lever by depressing the brake p edal with the
power switch in ON mode. ( P. 202)
●Vehicles without a smart key system:
It is locked to prevent theft of the vehicle if the key is pull ed from the power
switch. ( P. 188)
●Vehicles with a smart key system:
It is locked automatically to prevent theft of the vehicle. ( P. 1 9 3 )
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. ( P. 161)
The shift lever cannot be shifted from P even if you depress
the brake pedal
The steering wheel cannot be t urned after the hybrid system
is stopped
The windows do not open or close by operating the power
window switches