Page 471 of 596
4718-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
If a tow truck is not available in an emergency, your vehicle m ay be
temporarily towed using cables or chains secured to the emergen cy
towing eyelets. This should only be attempted on hard surfaced roads
for short distance at u nder 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes . The
vehicle’s wheels, drive train, a xles, steering and brakes must be in
good condition.
Using a flatbed truck
Emergency towing
Page 472 of 596
4728-2. Steps to take in an emergency
PRIUS c_U
Take out the towing eyelet. (P. 502)
Remove the eyelet cover usi ng a flathead screwdriver.
To protect the bodywork, place a rag between the screwdriver an d the
vehicle body as shown in the illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Emergency towing procedure
1
2
Ty p e AType B
3
4
Page 473 of 596
4738-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Vehicles without a smart key system: Enter the vehicle being to wed
and start the hybrid system.
If the hybrid system does not start, turn the power switch to t he “ON” posi-
tion.
Vehicles with a smart key system : Enter the vehicle being towed
and start the hybrid system.
If the hybrid system does not start, turn the power switch to O N mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 2 0 2
■While towing
If the hybrid system is off, the power assist for the brakes an d steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. (P. 503)
5
6
7
Page 474 of 596

4748-2. Steps to take in an emergency
PRIUS c_U
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. w hich place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hi t peo-
ple, and cause serious damage.
● Do not turn the power switch to the “LOCK” position (vehicles w ithout a
smart key system) or the power switch off (vehicles with a smart key sys-
tem).
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.
Page 475 of 596

4758-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without a smart key system: Do not tow the vehicle fro m the rear
when the power switch is in the “LOCK” position or the key is r emoved.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles with a smart key system: Do not tow the vehicle from the rear
when the power switch off. The steering lock mechanism is not s trong
enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re ar.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.
Page 503 of 596
5038-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U
*: Jack handle, wheel nut wrench and towing eyelet
Location of the spare tire, jack and tools
Luggage floor cover
Jack
Spare wheel cushionsTo o l b a g*
Spare tire
1
2
3
4
5
Page 511 of 596
5118-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U
Lower the vehicle.
Firmly tighten each wheel nut
two or three times in the order
shown in the illustration.
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
Stow the flat tire in the luggage
compartment as shown in the
illustration.
Stow all the tools.
Stow the spare wheel cushions, tire jack and luggage floor cove r in
the luggage compartment.
3
4
5
6
7
Page 531 of 596
5318-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U
NOTICE
■To avoid damage to the trans mission and other components
● Avoid spinning the wheels and depressing the accelerator pedal more
than necessary.
● If the vehicle remains stuck even after these procedures are pe rformed,
the vehicle may require towing to be freed.