580
PRIUS c_U
What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by your Toyota dealer. (P. 120)
●If you lose your keys or electronic keys, the risk of vehicle t heft increases
significantly. Contact your Toyota dealer immediately. ( P. 124)
●Is the key battery weak or depleted? (P. 449)
●Vehicles with a smart key system:
Is the power switch in ON mode?
Wh en locking the doors, turn the power switch off. ( P. 191)
●Vehicles with a smart key system:
Is the electronic key left inside the vehicle?
Wh en locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of t he radio
wave. ( P. 141)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
581What to do if... (Troubleshooting)
PRIUS c_U
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. ( P. 129)
●Is the shift lever in P? ( P. 186)
●Is the steering wheel unlocked? ( P. 188)
●Is the 12-volt battery discharged? ( P. 519)
●Did you press the power switch while firmly depressing the brak e pedal?
( P. 190)
●Is the shift lever in P? ( P. 193)
●Is the electronic key anywhere detectable inside the vehicle?
(P. 139)
●Is the steering wheel unlocked? ( P. 193)
●Is the electronic key battery weak or depleted?
In this case, the hybrid system can be started in a temporary way.
(P. 517)
●Is the 12-volt battery discharged? ( P. 519)
The rear door cannot be opened
If you think something is wrong
The hybrid system does not start
(vehicles without a smart key system)
The hybrid system does not start
(vehicles with a smart key system)
582What to do if... (Troubleshooting)
PRIUS c_U
●Vehicles without a smart key system:
Is the power switch in the “ON” position?
If you cannot release the shift lever by depressing the brake pedal with the
power switch in the “ON” position. ( P. 202)
●Vehicles with a smart key system:
Is the power switch in ON mode?
If you cannot release the shift lever by depressing the brake p edal with the
power switch in ON mode. ( P. 202)
●Vehicles without a smart key system:
It is locked to prevent theft of the vehicle if the key is pull ed from the power
switch. ( P. 188)
●Vehicles with a smart key system:
It is locked automatically to prevent theft of the vehicle. ( P. 1 9 3 )
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. ( P. 161)
The shift lever cannot be shifted from P even if you depress
the brake pedal
The steering wheel cannot be t urned after the hybrid system
is stopped
The windows do not open or close by operating the power
window switches
583What to do if... (Troubleshooting)
PRIUS c_U
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or ON mode (the hybrid system is not running) for a period of time.
( P. 192)
●The seat belt reminder light is flashing
Are the driver and the front passenger wearing the seat belts? (P. 479)
●The parking brake warning light is on
Is the parking brake released? ( P. 205)
Depending on the situation, other types of warning buzzer may a lso sound.
( P. 477, 485)
●Is the electronic key left inside the vehicle?
Check the message on the multi-information display. ( P. 485)
●When a warning light turns on or a warning message or indicator is dis-
played, refer to P. 477, 485.
The power switch is turned off automatically
(vehicles with a smart key system)
A warning buzzer sounds during driving
A warning buzzer sounds w hen leaving the vehicle
(vehicles with a smart key system)
A warning light turns on or a warning message or indicator
is displayed
587Alphabetical index
PRIUS c_U
Child safetyAirbag precautions .................. 42
Child-protectors .................... 129
Child restraint system ............. 58
How your child should
wear the seat belt ................. 34
Installing child restraints ......... 62
Moon roof precautions .......... 167
Power window lock switch .... 161
Power window precautions ... 164
Removed key battery precautions ......................... 451
Seat belt extender precautions ........................... 38
Seat belt precautions .............. 36
Seat heater precautions........ 382
12-volt battery precautions ................. 431, 525
Cleaning Exterior ................................. 398
Interior................................... 401
Seat belts .............................. 404
Clock ......................................... 106
Coat hooks ............................... 393
Condenser ................................ 426
Console box ............................. 387
Cooling system
Hybrid system overheating ... 526
Cord hook................................. 282
Cruise control .......................... 249
Cup holders.............................. 389
Curtain shield airbags ............... 40
Customizable features ............ 558 Daytime running light
system.................................... 208
Defogger Rear window ......................... 376
Side mirrors .......................... 376
Dimension ................................ 534
Dinghy towing.......................... 185
Display Energy flow ........................... 110
Multi-information display ....... 101
Trip information..................... 101
Warning message................. 485
Do-it-yourself maintenance .... 414
Doors Back door ............................. 134
Door lock .............................. 128
Door windows ....................... 161
Rear door child protector ...... 129
Side doors ............................ 125
Side mirrors .......................... 159
Driver’s seat belt reminder light ........................................ 479
Driving
Break-in tips.......................... 172
Correct posture ....................... 28
Procedures ........................... 170
Winter driving tips ................. 272D
588Alphabetical index
PRIUS c_U
Eco drive mode ........................ 201
Electric power steering ........... 263
Electronic keyIf the electronic key does not operate properly ........... 517
Emergency flashers Switch ................................... 466
Emergency, in case of
If a warning buzzer sounds ........................ 477, 485
If a warning light
turns on .............................. 477
If a warning message is displayed ............................ 485
If the electronic key does not operate properly ........... 517
If the hybrid system will
not start .............................. 515
If the vehicle becomes stuck ................................... 530
If the vehicle 12-volt battery is discharged .......... 519
If you have a flat tire ............ 502
If you lose your keys ............. 120
If you think something is
wrong.................................. 476
If your vehicle has to
be stopped in an
emergency.......................... 467
If your vehicle needs to
be towed ............................. 469
If your vehicle overheats ....... 526 Engine
Compartment ........................ 420
Hood ..................................... 417
How to start the hybrid system ....... ................. 186, 190
Identification number ............ 535
If the hybrid system will not start .............................. 515
Ignition switch ............... 186, 190
Overheating .......................... 526
Power switch ................ 186, 190
Engine coolant Capacity................................ 538
Checking............................... 424
Preparing and checking before winter ...................... 272
Engine oil
Capacity................................ 537
Checking............................... 421
Preparing and checking before winter ...................... 272
Engine/power control unit coolant
Capacity................................ 538
Checking............................... 424
Preparing and checking before winter ...................... 272
EPS ........................................... 263
EV drive mode ......................... 197
Event data recorder................... 11
Exclusive jump starting terminal .................... 519
E
590Alphabetical index
PRIUS c_U
I/M test ...................................... 413
IdentificationEngine................................... 536
Tire........................................ 546
Vehicle .................................. 535
Ignition switch ................. 186, 190
Illuminated entry system ........ 385
Immobilizer system ................... 86
Indicator lights ........................... 92
Initialization Items to initialize ................... 563
Inside rear view mirror ............ 158
Interior lights Switch ................................... 384
Wattage ................................ 542
iPod ........................................... 304
Jack Positioning a floor jack .......... 419
Vehicle-equipped jack........... 503
Jack handle .............................. 503
Keyless entry ................... 125, 134
Keys Electronic key ....................... 118
If the electronic key does
not operate properly ........... 517
If you lose your keys ............. 120
Ignition switch ............... 186, 190
Key battery............................ 449
Key number .......................... 118
Keyless entry ........................ 119
Keys ...................................... 118
Mechanical key ..................... 119
Power switch................. 186, 190
Wireless remote control key ...................................... 119
Knee airbag ................................ 39 Lane Departure Alert (LDA) .... 239
Language (multi-information
display) .................................. 106
LDA (Lane Departure Alert) .... 239
License plate lights Replacing light bulbs ............ 461
Wattage ................................ 542
Light bulbs
Replacing.............................. 456
Wattage ................................ 542
Lights
Automatic High Beam system .......... ...................... 244
Emergency flasher switch..... 466
Fog light switch ..................... 210
Hazard light switch ............... 466
Headlight switch ................... 206
Instrument panel light
switch ................................. 206
Interior lights switch .............. 384
Parking light switch ............... 206
Personal light switch ............. 384
Replacing light bulbs ............ 456
Side marker light switch........ 206
Tail light switch ..................... 206
Turn signal lever ................... 204
Wattage ................................ 542
Load capacity .......................... 183
Lock steering column ..... 188, 193
Luggage compartment light Wattage ................................ 542
Luggage cover ......................... 395
I
J
K
L
592Alphabetical index
PRIUS c_U
Radiator .................................... 426
Radio......................................... 296
Rear seatFolding down ........................ 149
Rear turn signal lights
Replacing light bulbs............. 459
Wattage ................................ 542
Rear view monitor
system
*.................................. 253
Rear window defogger ............ 376
Rear window wiper .................. 216
Resetting the message indicating maintenance
is required .............................. 408
Replacing Fuses .................................... 452
Key battery............................ 449
Light bulbs ............................ 456
Tires ...................................... 502
Reporting safety defects
for U.S. owners ...................... 566 Seat belts
Adjusting the seat belt ............ 30
Automatic Locking
Retractor (ALR) .................... 34
Child restra int system
installation ............................ 65
Cleaning and maintaining the seat belts ...................... 404
Emergency Locking Retractor (ELR) ................... 34
How to wear your seat belt ..... 28
How your child should
wear the seat belt ................. 34
Pregnant women,
proper seat belt use ............. 36
Reminder light ...................... 479
Seat belt extenders................. 35
Seat belt pretensioners........... 34
Seat cushion airbag .................. 39
Seat heaters ............................. 382
Seating capacity ...................... 183
Seats Adjustment............................ 148
Adjustment precautions ........ 148
Child seats/child
restraint system
installation ............................ 62
Cleaning ............................... 401
Front seat adjustment ........... 148
Front seat adjustment precautions......................... 148
Head restraint ....................... 153
Properly sitting in the seat ...... 28
Seat heaters ......................... 382
Service reminder indicators ................................. 92
RS