2019 TOYOTA HIGHLANDER service

36Maintenance Log
USING THE MAINTENANCE LOG CHARTS
MAINTENANCE
R
egular maintenance is essential
to obtaining the highest level of
performance from your Toyota. It
can also increase your vehicle’s resale
value. This booklet presents Toyota’s
maintenance recommendations in
convenient checklists, so you can easily
see what type of maintenance your
vehicle needs and document that the
work was performed.
To ensure that your vehicle receives
first-quality service and parts, Toyota
recommends having maintenance
performed by an authorized Toyota
dealership. Toyota dealership technicians
are experts on Toyota vehicles, and they
use Genuine Toyota Parts designed to
your vehicle’s exact specifications. When
you go to a Toyota dealership, you can be
confident that they will use Genuine Toyota
parts and have Toyota-trained technicians.
Miles or Months?
Toyota recommends obtaining scheduled
maintenance for your vehicle every
5,000 miles or six months, whichever
comes first.
For example:
• If you drive 5,000 miles in less than six
months, you should obtain maintenance
at 5,000 miles — don’t wait until six months.
• If at six months you have driven less
than 5,000 miles, you should obtain
maintenance at six months — don’t
wait until 5,000 miles.
Be sure to keep an eye on your mileage
so that you obtain maintenance when
recommended. If you are a low-mileage
driver, mark your calendar to remind
yourself to obtain maintenance every
six months.
Documenting Your Investment
To help you verify that you’ve invested in
proper maintenance, each maintenance
checklist includes space for your Toyota
dealership to certify that you obtained
Genuine Toyota Service for your vehicle.
The dealership may mark the dealer
service verification area with the following
stamp (which may be customized with the
dealership’s name):

37Maintenance Log
MAINTENANCE
Special Operating Conditions
In addition to standard maintenance items,
the maintenance log indicates services that
should be performed on vehicles that are
driven under especially demanding
conditions. These “special operating
conditions” and their required maintenance
items are clearly indicated in each chart.
NOTE:
You should perform these additional
maintenance services only if the
majority of your driving is done under
the special operating conditions
indicated. If you only occasionally
drive under these circumstances, it
is not necessary to perform the
additional services.
Engine Oil Selection
Please refer to your Owner’s Manual for the
specific oil viscosity rating recommended
for your vehicle/engine type.
Additional Maintenance
In addition to scheduled maintenance,
your Toyota requires ongoing general
maintenance, such as fluid checks and
visual inspections. These procedures are
explained in the “Maintenance and Care”
section of the Owner’s Manual. Be sure
to perform these procedures regularly to
ensure the most trouble-free operation
of your vehicle.
SuperChrome and
Alloy Wheel Care
If you purchased genuine Toyota accessory
SuperChrome or Aluminum Alloy Wheels,
follow these cleaning guidelines to maintain
the appearance of your wheels:
• If wheels are hot, wait for them to cool
before washing.
• Use a soft sponge or cotton cloth to
apply the same mild car-wash soap as
used for the vehicle body. Quickly rinse
off with water. Use a soft cloth to apply
the same car wax as used for the
vehicle body.
• DO NOT USE: Any kind of chemical-
based cleaners, alcohol, solvents,
gasoline, steam cleaners, scouring
pads, wire brushes or coarse abrasives
to clean your wheels.
USING THE MAINTENANCE LOG CHARTS

38Maintenance Log
MAINTENANCE LOG
MAINTENANCE
5,000 miles or 6 months
Add Toyota EFI Tank Additive or
equivalent (2GR-FKS engine AND
Hawaii or Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
6
Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Replace engine oil and oil filter2

10,000 miles or 12 months
Add Toyota EFI Tank Additive or
equivalent (2GR-FKS engine AND
Hawaii or Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace cabin air filter
Replace engine oil and oil filter2
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
6
Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassis
and body



DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:D
EALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:

39Maintenance Log
MAINTENANCE LOG
MAINTENANCE
15,000 miles or 18 months
Add Toyota EFI Tank Additive or
equivalent (2GR-FKS engine AND
Hawaii or Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
NOTE: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:
_
Ball joints and dust covers _
Radiator and condenser
_
Brake lines and hoses _
Rear differential oil (4WD)
_
Drive shaft boots _
Steering gear
_
Engine coolant
5 _
Steering linkage and boots
_
Exhaust pipes and mountings
_
Transfer case oil (4WD)
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect engine air filter
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
Replace engine oil and oil filter2
Replace rear differential oil (4WD)
Replace transfer case oil (4WD)
Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Replace engine oil and oil filter2

DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:
Re-torque propeller shaft bolt (4WD)
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2
Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3
Perform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5
Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.6
Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.

40Maintenance Log
MAINTENANCE LOG
MAINTENANCE
20,000 miles or 24 months
Add Toyota EFI Tank Additive or
equivalent (2GR-FKS engine AND
Hawaii or Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace cabin air filter
Replace engine oil and oil filter2
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
7
Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassis
and body



25,000 miles or 30 months
Add Toyota EFI Tank Additive or
equivalent (2GR-FKS engine AND
Hawaii or Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
NOTE: If 0W-20 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
2
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
7
Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Replace engine oil and oil filter2
DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:D
EALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:

41Maintenance Log
MAINTENANCE LOG
MAINTENANCE
30,000 miles or 36 months
Add Toyota EFI Tank Additive or equivalent
(2GR-FKS engine AND Hawaii or Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Re-torque propeller shaft bolt (4WD)
Replace cabin air filter
Replace engine air filter
Replace engine oil and oil filter2
Rotate tires
Inspect the following:
_
Automatic transmission for signs of leakage
_
Ball joints and dust covers
_
Brake lines and hoses
_
Brake linings/drums and
brake pads/discs
5
_
Drive shaft boots
_
Engine coolant
6
_
Exhaust pipes and mountings
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:7
Replace rear differential oil (4WD)
Replace transfer case oil (4WD)
Tighten nuts and bolts on chassis and body


DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:

_
Fuel lines and connections, fuel tank band
and fuel tank vapor vent system hoses
_
Fuel tank cap gasket
_
Radiator and condenser
_
Rear differential oil (4WD)
_
Steering gear
_
Steering linkage and boots
_
Transfer case oil (4WD)
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2
Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3
Perform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5 Inspect thickness measurement and disc runout.6
Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.7
Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.

42Maintenance Log
MAINTENANCE LOG
MAINTENANCE
35,000 miles or 42 months
Add Toyota EFI Tank Additive or
equivalent (2GR-FKS engine AND
Hawaii or Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
NOTE: If 0W-20 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
2
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
6
Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Replace engine oil and oil filter2
40,000 miles or 48 months
Add Toyota EFI Tank Additive or
equivalent (2GR-FKS engine AND
Hawaii or Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace cabin air filter
Replace engine oil and oil filter2
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
6
Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassis
and body
DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:D
EALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:

43Maintenance Log
MAINTENANCE LOG
MAINTENANCE
Re-torque propeller shaft bolt (4WD)
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
45,000 miles or 54 months
Add Toyota EFI Tank Additive or
equivalent (2GR-FKS engine AND
Hawaii or Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
NOTE: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:
_
Ball joints and dust covers _
Radiator and condenser
_
Brake lines and hoses _
Rear differential oil (4WD)
_
Drive shaft boots _
Steering Gear
_
Engine coolant
5 _
Steering linkage and boots
_
Exhaust pipes and mountings _ Transfer case oil (4WD)
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect engine air filter
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
Replace engine oil and oil filter2
Replace rear differential oil (4WD)
Replace transfer case oil (4WD)
Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Replace engine oil and oil filter2
1
Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2
Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3
Perform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5
Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.6
Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE: