2019 TOYOTA HIGHLANDER door lock

5037-1. Maintenance and care
7
Maintenance and care
HIGHLANDER_U■
When using a car wash (vehicles with a smart key system)
If the door handle becomes wet while the electronic key is within the effective
range, the door may lock and unlock repeatedly. In that case, f ollow the fol-
lowing correction procedures to wash the vehicle:
● Place the key in a position 6 ft. (2 m) or more separate from t he vehicle
while the vehicle is being washed. (Take care to ensure that th e key is not
stolen.)
● Set the electronic key to battery-saving mode to disable the sm art key sys-
tem. ( P. 149)
■ Aluminum wheels
●Remove any dirt immediately by using a neutral detergent.
● Wash detergent off with water immediately after use.
● To protect the paint from damage, make sure to observe the following pre-
cautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such as after driv-
ing or parking in hot weather
■ Bumpers
Do not scrub with abrasive cleaners.

5147-2. Maintenance
HIGHLANDER_U
Vehicle exterior
ItemsCheck points
Doors• Do the doors operate smoothly?
Engine hood• Does the engine hood lock system work prop-erly?
Fluid leaks• There should not be any signs of fluid leakageafter the vehicle has been parked.
Tires
• Is the tire inflati on pressure correct?
• The tires should not be damaged or exces- sively worn.
• Have the tires been rotated according to the
maintenance schedule?
• The wheel nuts should not be loose.
Windshield wipers/rear
window wiper
• The wiper blades should not show any signs
of cracking, splitting, wear, contamination or
deformation.
• The wiper blades should clear the windshield/
rear window without streaking or skipping.
WARNING
■If the engine is running
Turn the engine off and ensure that there is adequate ventilati on before per-
forming maintenance checks.

5307-3. Do-it-yourself maintenance
HIGHLANDER_U■
After recharging/reconnecting the battery (vehicles with a smar t key sys-
tem)
The engine may not start. Follow the procedure below to initial ize the system.
Shift the shift lever to P.
Open and close any of the doors.
Restart the engine.
● Unlocking the doors using the smart key system may not be possi ble imme-
diately after reconnecting the battery. If this happens, use the wireless
remote control or the mechanical key to lock/unlock the doors.
● Start the engine with the engine switch in ACCESSORY mode. The engine
may not start with the engine switch turned off. However, the e ngine will
operate normally from the second attempt.
● The engine switch mode is recorded by the vehicle. If the batte ry is discon-
nected and reconnected, the vehicle will return the engine swit ch mode to
the status it was in before the battery was disconnected. Make sure to turn
off the engine before disconnecting the battery. Take extra car e when con-
necting the battery if the engine switch mode prior to the batt ery being dis-
connected is unknown.
If the system will not start even after multiple attempts, contact your Toyota
dealer.
WARNING
■ Chemicals in the battery
Batteries contain poisonous and corrosive sulfuric acid and may produce
hydrogen gas which is flammable and explosive. To reduce the ri sk of death
or serious injury, take the following precautions while working on or near the
battery:
● Do not cause sparks by touching the battery terminals with tool s.
● Do not smoke or light a match near the battery.
● Avoid contact with eyes, skin and clothes.
● Never inhale or swallow electrolyte.
● Wear protective safety glasses when working near the battery.
● Keep children away from the battery.
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5677-3. Do-it-yourself maintenance
7
Maintenance and care
HIGHLANDER_U■
Rear turn signal lights
Open the back door and
remove the cover.
Insert a flathead screwdriver
into the cover and remove it as
shown in the illustration.
To prevent damaging the vehi-
cle, wrap the flathead screw-
driver with a tape.
Remove the 2 screws, and
remove the lamp assembly
by pulling it directly backward
from the rear of the vehicle.
Remove the wire harness.
Turn the bulb base counter-
clockwise.
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2
3
4

5697-3. Do-it-yourself maintenance
7
Maintenance and care
HIGHLANDER_U■
Back-up lights
Open the back door and
remove the cover.
Insert a flathead screwdriver or
similar into the hole at the top of
the cover and remove it as
shown in the illustration.
To prevent damaging the vehi-
cle, wrap the flathead screw-
driver with a tape.
Turn the bulb base counter-
clockwise.
Remove the light bulb.
When installing, reverse the steps listed.
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2
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6058-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U
After taking the specified steps to correct the suspected problem,
check that the warning m essage and light go off.
Have the malfunction repaired immediately. (vehicles with a
smart key system)
Interior
buzzerExterior buzzerWarning messageDetails/Actions
Con-
tinu-
ous  The driver’s door was opened
when the shift lever was not in
P and the engine switch was
not turned off.

Shift the shift lever to P.
Con-
tinu-
ousContin-
uous
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was not in P and the
engine switch was not turned
off.
Shift the shift lever to P.
 Bring the electronic key
back into the vehicle.
OnceContin-
uous
An attempt was made to exit
the vehicle with the electronic
key and lock the doors without
first turning the engine switch
off when the shift lever was in P.
Turn the engine switch off
and lock the doors again.
(Flashes)
(Displayed alternately)
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(Displayed alternately)
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6068-2. Steps to take in an emergency
HIGHLANDER_U
Once3 times
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was in P and the
engine switch was not turned
off.
Turn the engine switch off.
 Bring the electronic key
back into the vehicle.
The electronic key was carried
outside the vehicle and a door
other than the driver’s door was
opened and closed while the
engine switch was in a mode
other than off.
Bring the electronic key
back into the vehicle.
Once
The electronic key is not
detected when an attempt is
made to start the engine.
Start the engine with the
electronic key present.
9
times
An attempt was made to drive
when the electronic key was not
inside the vehicle.
Confirm that the elec-
tronic key is inside the
vehicle.
Contin-
uous
An attempt was made to lock
the doors using the smart key
system while the electronic key
was still inside the vehicle.
Retrieve the electronic key
from the vehicle and lock
the doors again.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
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6078-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U
OnceContin-
uous
An attempt was made to lock
either front door by opening a
door and putting the inside lock
button into the lock position,
then closing the door with the
electronic key still inside the
vehicle.
Retrieve the electronic key
from the vehicle and lock
the doors again.
Once
The electronic key has a low
battery.
Replace the electronic key
battery. ( P. 551)
Once
The steering lock could not be
released within 3 seconds of
the engine switch being
pressed.
Press the engine switch
while depressing the brake
pedal and moving the
steering wheel left and
right.
Once
Indicates a malfunction in the
smart key system
Have the vehicle inspected
by your Toyota dealer.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
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