Page 588 of 732

5888-2. Steps to take in an emergency
HIGHLANDER_U
■SRS warning light
This warning light system monitors the airbag sensor assembly, front impact
sensors, side impact sensors (front door), side impact sensors (rear), driver’s
seat position sensor, driver’s seat belt buckle switch, front passenger occu-
pant classification system (ECU and sensors), “AIR BAG ON” indi cator light,
“AIR BAG OFF” indicator light, front passenger’s seat belt buck le switch,
driver’s seat belt pretensioner, front passenger’s seat belt pr etensioner and
force limiter, airbags, interconnecting wiring and power source s. (P. 42)
■ Front passenger detection sensor, seat belt reminder and warnin g
buzzer
If luggage is placed on the front passenger seat, the front passenger detec-
tion sensor may cause the warning light to flash and the warnin g buzzer to
sound even if a passenger is not sitting in the seat.
■ If the malfunction indicator lamp comes on while driving
First check the following:
●Is the fuel tank empty?
If it is, fill the fuel tank immediately.
● Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go off after several driving trips.
If the light does not go off even after several trips, contact your Toyota dealer
as soon as possible.
■ Electric power steering system wa rning light (warning buzzer)
When the battery charge becomes insufficient or the voltage tem porarily
drops, the electric power steering system warning light may com e on and the
warning buzzer may sound.
■
When the tire pressure warning light comes on
Check the tire inflation pressure and adjust to the appropriate level. Push-
ing the tire pressur e warning reset switch will not turn off the tire pressure
warning light.
■The tire pressure warning light may come on due to natural caus es
The tire pressure warning light may come on due to natural caus es such
as natural air leaks and tire inflation pressure changes caused by tem-
perature. In this case, adjusting the tire inflation pressure w ill turn off the
warning light (afte r a few minutes).
Page 607 of 732
6078-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U
OnceContin-
uous
An attempt was made to lock
either front door by opening a
door and putting the inside lock
button into the lock position,
then closing the door with the
electronic key still inside the
vehicle.
Retrieve the electronic key
from the vehicle and lock
the doors again.
Once
The electronic key has a low
battery.
Replace the electronic key
battery. ( P. 551)
Once
The steering lock could not be
released within 3 seconds of
the engine switch being
pressed.
Press the engine switch
while depressing the brake
pedal and moving the
steering wheel left and
right.
Once
Indicates a malfunction in the
smart key system
Have the vehicle inspected
by your Toyota dealer.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
Page 635 of 732

6358-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U
One of the following may be the cause of the problem:
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine again following correct starting proc edures.
( P. 224, 227)
● There may be a malf unction in the engine immobilizer system.
( P. 86)
One of the following may be the cause of the problem:
● The battery may be discharged. ( P. 640)
● The battery terminal connecti ons may be loose or corroded.
The engine starting system may be malfunctioning due to an elec trical
problem such as electronic key battery depletion or a blown fus e.
However, an interim measure is a vailable to start the engine.
( P. 636)
If the engine will not star t
If the engine will not start eve n though correct starting proce -
dures are being followed ( P. 224, 227), consider each of the fol-
lowing points:
The engine will not start even t hough the starter motor operates
normally.
The starter motor turns over slowly, the interior lights and he ad-
lights are dim, or the horn does not sound or sounds at a low
volume.
The starter motor does not turn over (vehicles with a smart key
system)
Page 636 of 732

6368-2. Steps to take in an emergency
HIGHLANDER_U
One of the following may be the cause of the problem:
● One or both of the battery t erminals may be disconnected.
● The battery may be discharged. ( P. 640)
● There may be a malfunction i n the steering lock system.
Contact your Toyota dealer if the problem cannot be repaired, o r if repair
procedures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is fun ctioning
normally:
Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be start ed using the above steps, the sy stem
may be malfunctioning. Have the vehicle inspected by your Toyot a
dealer.
The starter motor does not turn over, the interior lights and h ead-
lights do not turn on, o r the horn does not sound.
Emergency start function (vehicles with a smart key system)
1
2
3
4
Page 637 of 732

6378-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U
Use the mechanical key (P. 1 1 6 )
in order to perform the following
operations:
Locks all the doors
Models available with one
touch opening/closing on the
front side windows:
Closes the front side windows
and moon roof
*1 (turn and
hold)
*2 ( P. 180, 183)
Models available with one touch opening/closing on all side win -
dows:
Closes all side windows and moon roof
*1 (turn and hold)*2
( P. 180, 183)
Unlocks the door
Turning the key rearward unlocks the driver’s door. Turning the key once
again within 5 seconds unlocks the other doors.
Models available with one touch opening/closing on the front si de
windows:
Opens the front side windows and moon roof
*1 (turn and hold)*2
( P. 180, 183)
Models available with one touch opening/closing on all side win -
dows:
Opens all side windows and moon roof
*1 (turn and hold)*2
( P. 180, 183)
*1: If equipped
*2: This setting must be customized at your Toyota dealer.
If the electronic key does not operate prop-
erly (vehicles with a smar t key system)
If communication between the electronic key and vehicle is
interrupted ( P. 150) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
can be opened and the engine c an be started by following the
procedure below.
Locking and unlocking the door s and key linked functions
1
2
3
4
Page 638 of 732

6388-2. Steps to take in an emergency
HIGHLANDER_U
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart key system is
deactivated in customization set-
ting, the engine switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal.
Check that and a message are shown on the multi-information dis-
play.
Press the engine switch.
In the event that the engine still cannot be started, contact your Toyota
dealer.
■ Stopping the engine
Shift the shift lever to P and press the engine switch as you normally do when
stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommende d that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 551)
■ Changing engine switch modes
Release the brake pedal and press the engine switch in step above.
The engine does not start and modes will be changed each time t he switch is
pressed. ( P. 228)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features P. 682)
● Check if battery-saving mode is set. If it is set, cancel the f unction.
( P. 149)
Starting the engine
1
2
3
4
3
Page 640 of 732
6408-2. Steps to take in an emergency
HIGHLANDER_U
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by foll owing the
steps below.
Vehicles with an alarm, confirm
that the key (vehicles without a
smart key system) or electronic
key (vehicles with a smart key
system) is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and doors locked.
(P. 90)
Open the hood. ( P. 518)
Vehicles with 3.5 L V6 (2GR-
FKS) engine: Remove the
engine cover.
If the vehicle batt er y is discharged
The following procedures may be used to start the engine if the
vehicle’s battery is discharged.
You can also call your Toyota de aler or a qualified repair shop.
1
2
3
Page 642 of 732
6428-2. Steps to take in an emergency
HIGHLANDER_U
3.5 L V6 (2GR-FKS) engine
Connect a positive jumper cable clamp to the positive (+) battery
terminal on your vehicle.
Connect the clamp on the other end of the positive cable to the
positive (+) battery termi nal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery term i-
nal on the s econd vehicle.
Connect the clamp at the other e nd of the negative cable to a
solid, stationary, unpainted meta llic point away from the battery
and any moving parts, as shown in the illustration.
1
2
3
4