2019 TOYOTA HIGHLANDER Steering wheel

3104-5. Using the driving support systems
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Multi-information display messages
If the following situations, and a message may be displayed on the multi-
information display.
●When the engine cannot be stopped by the Stop & Start system
MessageDetails
“Depress Brake
Firmly to Activate”
The brake pedal is not depressed enough. If the brake pedal is depressed further, the
system will operate.
“For Climate Con-
trol”
• The air conditioning system is being used when the ambient temperature is high or
low.
If the difference between the set temperature
and cabin temperature is small, the system
will be enabled.
• is ON.
“Battery Charging”
• The battery charge amount may be low.
Engine stop is temporarily prohibited to priori-
tize charging of the battery, but if the engine is
operated for a short while, engine stop is
allowed.
• A refresh charge may be occurring, such as when the battery is undergoing a peri-
odic recharge, for a while after the battery
terminals have been disconnected and
reconnected, for a while after the battery
has been replaced, etc.
After a refresh charge of approximately 5 to
60 minutes completes, the system can be
operated.
• If the message is displayed continuously (more than 60 minutes), the battery may
have deteriorated.
Contact your Toyota dealer.
“Steering Wheel
Turned”
The steering wheel has been operated.
“Driver Seat Belt
Unbuckled”
The driver seat belt is not fastened.

3124-5. Using the driving support systems
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When the engine automatically restarts while stopped by the Sto p & Start
system
■ If “Stop & Start System Malfunction Visit Your Dealer” is displ ayed on
the multi-information display
The system may be malfunctioning. Have the vehicle inspected by Toyota
dealer.
■ If the Stop & Start cancel indicator continues to flash
The system may be malfunctioning. Have the vehicle inspected by Toyota
dealer.
MessageDetails
“For Climate Con-
trol”
• The air conditioning system has been turned on or is being used.
• has been turned on.
“Battery Charging”
The battery charge amount may be low. The engine is restarted to prioritize battery
charging. Operating the engine for a short
while allows the system to recover.
“Steering Wheel
Turned”
The steering wheel was operated.
“Driver Seat Belt
Unbuckled”
The driver seat belt has been unfastened.

3214-5. Using the driving support systems
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Driving
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The fixed guide lines are very far out of alignment
• The vehicle is tilted (there is a
heavy load on the vehicle, tire
pressure is low due to a tire punc-
ture, etc.)
• The vehicle is used on an incline.If this happens due to these causes,
it does not indicate a malfunction.
Back up while visually checking the
vehicle's surroundings.
The camera position is out of align-
ment.Have the vehicle inspected by your
Toyota dealer.
WARNING
■ When using the rear view monitor system
The rear view monitor system is a supplemental device intended to assist
the driver when backing up. When backing up, be sure to check v isually
behind and all around the vehicle before proceeding.
Observe the following precautions to avoid an accident that cou ld result in
death or serious injuries.
● Never depend on the rear view monitor system entirely when back ing up.
The image and the position of the guide lines displayed on the screen may
differ from the actual state.
Use caution, just as you would when backing up any vehicle.
● Be sure to back up slowly, depressing the brake pedal to contro l vehicle
speed.
● The instructions given are only guidelines.
When and how much to turn the steering wheel will vary accordin g to traf-
fic conditions, road surface conditions, vehicle condition, etc . when park-
ing. It is necessary to be fully aware of this before using the rear view
monitor system.
● When parking, be sure to check that the parking space will acco mmodate
your vehicle before maneuvering into it.
● Do not use the rear view monitor system in the following cases:
• On icy or slick road surfaces, or in snow
• When using tire chains or the compact spare tire
• When the back door is not closed completely
• On roads that are not flat or straight, such as curves or slop es.
Likely causeSolution

3384-5. Using the driving support systems
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◆ABS (Anti-lock Brake System)
Helps to prevent wheel lock when the brakes are applied suddenl y,
or if the brakes are applied while driving on a slippery road surface
◆Brake assist
Generates an increased level of braking force after the brake p edal
is depressed when the system de tects a panic stop situation
◆VSC (Vehicle Stability Control)
Helps the driver to control skidding when swerving suddenly or
turning on slippery road surfaces
◆Enhanced VSC (Enhanced Vehicle Stability Control)
Provides cooperative control of the ABS, TRAC, VSC and EPS.
Helps to maintain directional stability when swerving on slippe ry
road surfaces by controlling steering performance.
◆Trailer Sway Control
Helps the driver to control tra iler sway by selectively applying brake
pressure for individual wheels and reducing driving torque when
trailer sway is detected.
◆TRAC (Traction Control)
Helps to maintain drive power and prevent the drive wheels from
spinning when starting the vehicl e or accelerating on slippery roads
◆Hill-start assist control
Helps to reduce the backward movement of the vehicle when start -
ing on an uphill
Driving assist systems
To help enhance driving safety and performance, the following
systems operate autom atically in response to various driving
situations. Be aware, however, that these systems are supple-
mentary and should not be relied upon too heavily when operat-
ing the vehicle.

3394-5. Using the driving support systems
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Driving
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◆Dynamic Torque Control AWD system (AWD models)
Automatically switches from fron t-wheel drive to all-wheel drive
(AWD) according to the driving conditions, helping to ensure re li-
able handling and stability. Ex amples of conditions where the s ys-
tem will switch to AWD are when cornering, going uphill, starting off
or accelerating, and when the road surface is slippery due to s now,
rain, etc.
◆EPS (Electric Power Steering)
Employs an electric motor to reduce the amount of effort needed to
turn the steering wheel

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EPS operation sound
When the steering wheel is operated, a motor sound (whirring so und) may be
heard. This does not indicate a malfunction.
■ Automatic reactivation of TRAC and VSC systems
After turning the TRAC and VSC systems off, the systems will be automati-
cally re-enabled in the following situations:
● Vehicles without a smart key system: When the engine switch is turned to
the “LOCK” position
Vehicles with a smart key system: When the engine switch is tur ned off
● If only the TRAC system is turned off, the TRAC will turn on wh en vehicle
speed increases
If both the TRAC and VSC systems are turned off, automatic re-e nabling will
not occur when vehicle speed increases.
■ Reduced effectiveness of the EPS system
The effectiveness of the EPS system is reduced to prevent the s ystem from
overheating when there is frequent steering input over an exten ded period of
time. The steering wheel may feel heavy as a result. Should thi s occur, refrain
from excessive steering input or stop the vehicle and turn the engine off. The
EPS system should return to normal within 10 minutes.
WARNING
■ The ABS does not operate effectively when
● The limits of tire gripping performance have been exceeded (suc h as
excessively worn tires on a snow covered road).
● The vehicle hydroplanes while driving at high speed on wet or s lick roads.
■ Stopping distance when the ABS is operating may exceed that of nor-
mal conditions
The ABS is not designed to shorten the vehicle’s stopping distance. Always
maintain a safe distance from the vehicle in front of you, espe cially in the
following situations:
● When driving on dirt, gravel or snow-covered roads
● When driving with tire chains
● When driving over bumps on the road
● When driving over roads with potholes or uneven surfaces

3454-5. Using the driving support systems
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Driving
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In the following situations, the indicator flashes to alert the driver, but the
system will operate:
• The shift lever is in N.
• The “DAC” switch is turned off while the system is operating. The system will gradually ceases operation. The indicator will flash during
operation, and then go off when the system is fully off.
■ Downhill assist control system operation sound
●A sound may be heard from the engine compartment when the engin e is
started or just after the vehicle begins to move. This sound do es not indicate
that a malfunction has occurred in downhill assist control syst em.
● Either of the following conditions may occur when the downhill assist control
system is operating. None of these are indicators that a malfun ction has
occurred.
• Vibrations may be felt through the vehicle body and steering.
• A motor sound may be heard after the vehicle comes to a stop.
■ If the slip indicator comes on
It may indicate a malfunction in the system. Contact your Toyota dealer.
WARNING
■When using downhill assist control system
Do not rely overmuch on the downhill assist control system. Thi s function
does not extend the vehicle’s performance limitations. Always t horoughly
check the road conditions, and drive safely.
■ The system may not operate on the following surfaces, which may lead
to an accident causing death or serious injury
● Slippery surfaces such as wet or muddy roads
● Icy surface
● Unpaved roads
■ Do not shift the shift lever to R while driving forward, or to D while driv-
ing backward.
Doing so may cause the wheels to lock up, leading to an acciden t causing
death or serious injury.
In addition, excessive stress will be applied to the automatic transmission,
possibly resulting in damage.

3494-6. Driving tips
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Driving
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WARNING
■Driving with snow tires
Observe the following precautions to reduce the risk of acciden ts.
Failure to do so may result in a loss of vehicle control and ca use death or
serious injury.
● Use tires of the size specified.
● Maintain the recommended level of air pressure.
● Do not drive in excess of 75 mph (120 km/h), regardless of the type of
snow tires being used.
● Use snow tires on all, not just some wheels.
■ Driving with tire chains
Observe the following precautions to reduce the risk of acciden ts.
Failure to do so may result in the vehicle being unable to be d riven safely,
and may cause death or serious injury.
● Do not drive in excess of the speed limit specified for the tir e chains being
used, or 30 mph (50 km/h), whichever is lower.
● Avoid driving on bumpy road surfaces or over potholes.
● Avoid sudden acceleration, abrupt steering, sudden braking and shifting
operations that cause sudden engine braking.
● Slow down sufficiently before entering a curve to ensure that v ehicle con-
trol is maintained.
● Do not use LDA (Lane Departure Alert with steering control) sys tem.
NOTICE
■Repairing or replacing snow tires
Request repairs or replacement of snow tires from Toyota dealer s or legiti-
mate tire retailers.
This is because the removal and attachment of snow tires affect s the opera-
tion of the tire pressure warning valves and transmitters.
■ Fitting tire chains
The tire pressure warning valves and transmitters may not funct ion correctly
when tire chains are fitted.