2019 TOYOTA HIGHLANDER HYBRID battery

SAFETY PRECAUTIONS
Your Highlander Hybrid has both high-voltage DC and AC systems as well as a 12-volt system.
Both DC and AC high voltage are very dangerous and can cause personal injury, severe burns,
electric shock and even fatal injury.
To avoid personal injury, please follow all caution labels attached to high-voltage parts. Do not
touch or attempt to remove or replace any high-voltage (orange-colored) wiring and connectors.
Do not touch the service plug, which is on the driver’s side of the vehicle under the carpeted
flap on the floor next to the second-row bench seat.
If an accident occurs, do not touch any high-voltage wiring, connectors or parts such as the
inverter unit or hybrid vehicle battery assembly.
Do not touch the potassium hydroxide electrolyte that might spill or leak from the hybrid vehicle
battery as the result of an accident. If potassium hydroxide electrolyte gets on your skin or in
your eyes, neutralize it immediately with a saturated boric acid solution (ratio: 80 grams boric
acid to two liters water). Seek immediate medical attention.
If a vehicle fire occurs, extinguish it with a Class D powder-type fire extinguisher.
Toyota recommends having maintenance and repairs for your Highlander Hybrid
performed by an authorized Toyota dealership. To locate your nearest authorized
Toyota dealership, contact the Toyota Customer Experience Center at (800) 331-4331
or log on to www.toyota.com .

13

WHAT IS COVERED
AND HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects
in materials or workmanship of any
part supplied by Toyota, subject to the
exceptions indicated under “What
Is Not Covered” on pages 14–15.
Coverage is for 36 months or 36,000 miles,
whichever occurs first, with the exception of
wheel alignment and wheel balancing, which
are covered for 12 months or 12,000 miles,
whichever occurs first.
Hybrid System Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of the components listed here and supplied
by Toyota, subject to the exceptions indicated
under “What Is Not Covered” on pages 14-15.
•
Battery control module
(battery voltage sensor)
• Hybrid battery
•
Hybrid control module
(power management control module)
• Inverter with converter
•
Coverage is for 96 months or 100,000
miles, whichever occurs first.




Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of any component listed below and supplied
by Toyota, subject to the exceptions indicated
under “What Is Not Covered” on pages 14–15.
Coverage is for 60 months or 60,000 miles,
whichever occurs first.
Engine
Cylinder block and head and all internal
parts, timing gears and gaskets, timing
chain/belt and cover, valve covers, oil pan,
oil pump, engine mounts, engine control
computer, water pump, fuel pump, seals
and gaskets.
Transaxle/Motor/Generator
Case and all internal parts, transaxle
mounts, seals and gaskets.
Front-Wheel-Drive System
Final drive housing and all internal parts,
axle shafts, drive shafts, constant velocity
joints, front hub and bearings, seals
and gaskets.
NEW VEHICLE LIMITED WARRANTY
Your Warranties in Detail
WARRANTY

19


Hybrid System
•
Battery control module
(battery voltage sensor) (8/80)*
• Battery thermistor
• Electric vehicle junction box
• Generator
• Hybrid battery*
•
Hybrid control module (power
management control module) (8/80)*
• Inverter with converter*
• Motor
•
System main relay and battery
current sensor
Ignition Systems
• Ignition coil and ignitor
• Ignition wires
• Spark plugs†



Positive Crankcase Ventilation
(PCV) System
• Oil filler cap
• PCV valve or orifice
Other Parts Used in
Above Systems
• Data link connector (8/80)
•
Hoses, clamps, fittings, tubing and
mounting hardware
•
Malfunction indicator light and bulb (8/80)
• Pulleys, belts and idlers
• Sealing gaskets and devices
• Sensors, solenoids, switches and valves
FEDERAL EMISSION CONTROL WARRANTY

* Covered under the Hybrid System Warranty for eight years or 100,000 miles, whichever occurs first.
† Warranted until first required maintenance under terms of the California Emission Control Warranty.
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
Your Warranties in Detail
WARRANTY

26




Hybrid System
•
Battery control computer
(battery voltage sensor)*
• Hybrid Battery*
• Hybrid battery junction block
(including system main relay)
•
Hybrid control computer (power
management control module)*
• Inverter with converter*
• Oil pump with motor
• RR traction motor with transaxle
• Transaxle (including motor and generator)
• Water pump with motor
• Ignition System
• Knock sensor


MAINTENANCE
You are responsible for performance of
the required maintenance indicated in the
Owner ’s Manual and this booklet. Toyota
will not deny a warranty claim solely
because you do not have records to show
that you maintained your vehicle. However,
any failure or noncompliance caused
by lack of maintenance is not covered by
this warranty.
When maintenance and repairs are
paid for by you, these services may be
performed by you or by any automotive
service provider you choose. Toyota
will not deny a warranty claim solely
because you used a service provider
other than a Toyota dealership for
maintenance and repairs. However,
any failure or noncompliance caused by
improper maintenance or repairs is not
covered by this warranty.
CALIFORNIA EMISSION CONTROL WARRANTY
*Covered under the Hybrid System Warranty for eight years or 100,000 miles, whichever occurs first
Your Warranties in Detail
WARRANTY

38
5,000 miles or 6 months

Add Toyota EFI Tank Additive or
equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat

Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires

Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque drive shaft bolt
Replace engine oil and oil filter2

Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
5

Replace engine oil and oil filter2

Tighten nuts and bolts on chassis
and body

Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Clean HV battery cooling intake filter
Replace engine oil and oil filter2

10,000 miles or 12 months

Add Toyota EFI Tank Additive or
equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace cabin air filter
Replace engine oil and oil filter2
Rotate tires

Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque drive shaft bolt

Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
5

Tighten nuts and bolts on chassis
and body
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Clean HV battery cooling intake filter



Dealer Service verification:
D
ate:
Mileage: D
ealer Service verification:
D
ate:
Mileage:
Maintenance Log
MAINTENANCE LOG
MAINTENANCE

39
15,000 miles or 18 months

Add Toyota EFI Tank Additive or equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Re-torque drive shaft bolt
Rotate tires

Visually inspect brake linings/drums and brake pads/discs
NOTE: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:

_
Ball joints and dust covers _
Exhaust pipes and mountings

_
Brake lines and hoses _
Radiator, condenser and/or intercooler

_
Drive shaft boots _
Steering gear

_
Engine/Inverter coolant
4 _ Steering linkage and boots

_

Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect engine air filter
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:5
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Clean HV battery cooling intake filter
Replace engine oil and oil filter2


Dealer Service verification:
D
ate: Mileage:
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2
Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated.4 Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more inf ormation.
5
Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance Log
MAINTENANCE LOG
MAINTENANCE

40
20,000 miles or 24 months

Add Toyota EFI Tank Additive or
equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace cabin air filter
Replace engine oil and oil filter2
Rotate tires

Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque drive shaft bolt

Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
6

Tighten nuts and bolts on chassis
and body
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Clean HV battery cooling intake filter



25,000 miles or 30 months

Add Toyota EFI Tank Additive or
equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires

Visually inspect brake linings/drums
and brake pads/discs
NOTE: If 0W-20 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
2
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque drive shaft bolt
Replace engine oil and oil filter2

Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
6
Replace engine oil and oil filter2

Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Clean HV battery cooling intake filter
Replace engine oil and oil filter2
Dealer Service verification:
D
ate:
Mileage: D
ealer Service verification:
D
ate:
Mileage:
Maintenance Log
MAINTENANCE LOG
MAINTENANCE

41
30,000 miles or 36 months

Add Toyota EFI Tank Additive or equivalent (Hawaii and Puerto Rico only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Re-torque drive shaft bolt
Replace cabin air filter
Replace engine air filter
Replace engine oil and oil filter2
Rotate tires
Inspect the following:
_

Automatic transmission for signs of leakage

_
Ball joints and dust covers

_
Brake lines and hoses

_

Brake linings/drums and
brake pads/discs
4

_
Drive shaft boots

_
Engine/Inverter coolant
5

_
Exhaust pipes and mountings
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
Tighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Clean HV battery cooling intake filter



Dealer Service verification:
D
ate:
Mileage:


_

fuel lines and connections, fuel tank band
and fuel tank vapor vent system hoses

_
fuel tank cap gasket

_
radiator, condenser and/or intercooler

_
rear differential oil

_
Steering gear

_
Steering linkage and boots
1 inspect sealed transmissions, transfer cases and differentials for signs of leakage. if any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a toyota dealer. inspect
power steering fluid (if equipped) and brake fluid level/condition. inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-recommended Maintenance) based on
inspection results.
2
reset the oil replacement reminder light (