Page 413 of 504

4138-2. Steps to take in an emergency
8
When trouble arises
AYGO_OM_Europe_OM99R19E
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc., which
place excessive stress on the towing eyelets, cables or chains. The towing
eyelets, cables or chains may become damaged, broken debris may hit
people, and cause serious damage.
● Do not turn the engine switch to the “LOCK” position (vehicles without a
smart entry & start system) or off (vehicles with a smart entry & start sys-
tem).
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
■ Installing towing eyelet to the vehicle
Make sure that towing eyelet are installed securely.
If not securely installed, towing ey elet may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground.
If the vehicle is towed with the front
wheels contacting the ground, the drive-
train and related parts may be damaged.
Page 414 of 504

4148-2. Steps to take in an emergency
AYGO_OM_Europe_OM99R19E
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without a smart entry & start system: Do not tow the vehicle from
the rear when the engine switch to the “LOCK” position or the key is
removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles with a smart entry & start system: Do not tow the vehicle from the
rear when the engine switch off. The steering lock mechanism is not
strong enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Page 429 of 504
4298-2. Steps to take in an emergency
8
When trouble arises
AYGO_OM_Europe_OM99R19E
*: Use of the jack (P. 447)
A jack can be purchased at any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.
Location of the emergency tire puncture repair kit, jack and tools
Emergency tire puncture
repair kit
Towing eyelet Jack* (if equipped)
Wheel cap clip (if equipped)1
2
3
4
Page 443 of 504
4438-2. Steps to take in an emergency
8
When trouble arises
AYGO_OM_Europe_OM99R19E
Location of the spare tire, jack and tools
Towing eyelet
Jack
Wheel bolt wrench
Spare tire
Tool tray
1
2
3
4
5
Page 451 of 504

4518-2. Steps to take in an emergency
8
When trouble arises
AYGO_OM_Europe_OM99R19E
Firmly tighten each wheel bolts
two or three times in the order
shown in the illustration.
Tightening torque:
103 N·m (10.5 kgf·m, 76 ft·lbf)
Stow the flat tire, tire jack and all tools.
■ The compact spare tire
● The compact spare tire is identified by the label “TEMPORARY USE ONLY”
on the tire sidewall.
Use the compact spare tire temporarily, and only in an emergency.
● Make sure to check the tire inflation pressure of the compact spare tire.
( P. 480)
■ When using the compact spare tire (vehicles with the tire pressure warn-
ing system)
The tire pressure warning system does not function properly with the compact
spare tire.
■ If you have a flat front tire on a road covered with snow or ice
Install the compact spare tire on one of the rear wheels of the vehicle. Per-
form the following steps and fit tire chains to the front tires:
Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of the vehicle.
Fit tire chains to the front tires.
■ After completing the tire change (vehicles with the tire pressure warning
system)
The tire pressure warning system must be reset. ( P. 373)
Page 468 of 504

4688-2. Steps to take in an emergency
AYGO_OM_Europe_OM99R19E
If the vehicle becomes stuck
Stop the engine. Set the parking brake and shift the shift lever to N.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material to help provide traction
under the tires.
Restart the engine.
Shift the shift lever to E, M or R (multi-mode manual transmission)
or 1 or R (manual transmission) and release the parking brake.
Then, while exercising caution, depress the accelerator pedal.
■ When it is difficult to free the vehicle
Press to turn off TRC.
Turn off TRC and/or VSC if these functions are hampering your attempts to
free the vehicle. ( P. 248)
■ Emergency hooks
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
When your vehicle becomes stuck and
cannot move, the emergency hooks are
used for another vehicle to pull your
vehicle to pull your vehicle out in an
emergency.
Your vehicle is not designed to tow
another vehicle.
Page 469 of 504
4698-2. Steps to take in an emergency
8
When trouble arises
AYGO_OM_Europe_OM99R19E
WARNING
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever (vehicles with a multi-mode manual trans-
mission)
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
NOTICE
■ To avoid damaging the transmission and other components
● Avoid spinning the wheels and depressing the accelerator pedal more
than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.
Page 494 of 504

494Alphabetical index
AYGO_OM_Europe_OM99R19E
Child-protectors ....................... 121
Cleaning............................ 346, 350Aluminum wheels .................. 347
Canvas top ............................ 346
Exterior.................................. 346
Interior ................................... 350
Seat belts .............................. 351
Clock ......................................... 342
Clutch........................................ 479
Condenser ................................ 366
Cooling system Engine overheating ............... 465
CRS (Child Restraint System) .................................... 50
Cup holders .............................. 336
Curtain shield airbags ............... 34
Customizable features ............ 485
Daytime running light system .................................... 201
Defogger Outside rear view mirrors ........................ 322, 328
Rear window ................. 322, 328
Windshield .................... 322, 328
Dimension ................................ 472
Display
Drive monitor display ............ 103
Trip information ..................... 103
Do-it-yourself maintenance .... 355
Doors Back door .............................. 123
Door glasses ......................... 163
Door lock ....................... 118, 123
Open door warning buzzer.... 131
Open door warning light ........ 421
Outside rear view mirrors ...... 161
Rear door
child-protectors ................... 121
Side doors ............................. 118
Drive monitor display .............. 103 Switching the display ............ 103
Trip information ..................... 103
Driving ...................................... 170 Break-in tips .......................... 173
Correct posture ....................... 28
Procedures ........................... 170
Winter drive tips .................... 253
Electric Power Steering (EPS)....................................... 247Function ................................ 247
Warning light ......................... 419
Electronic key .......................... 110 Battery-saving function ......... 132
If the electronic key does not
operate properly ................. 458
Replacing the battery ............ 383
Emergency, in case of If the electronic key does not operate properly ................. 458
If the engine will not start ...... 455
If the shift lever cannot be shifted................................. 457
If the vehicle has discharged battery ................................ 461
If the warning buzzer
sounds................................ 417
If the warning light turns on .............................. 417
If you have a flat tire ..... 427, 442
If you lose your keys ............. 112
If you think something is wrong.................................. 415
If your vehicle becomes stuck ................................... 468
If your vehicle needs to be towed.................................. 409
If your vehicle overheats ....... 465
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