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405
8When trouble arises
AYGO_OM_Europe_OM99R19E
8-1. Essential information
Emergency flashers ........... 406
If your vehicle has to
be stopped in an
emergency ....................... 407
8-2. Steps to take in
an emergency
If your vehicle needs
to be towed ...................... 409
If you think
something is wrong.......... 415
Fuel pump shut off
system ............................ 416
If a warning light turns
on or a warning buzzer
sounds ............................. 417
If you have a flat tire
(vehicles without
a spare tire) ..................... 427
If you have a flat tire
(vehicles with
a spare tire) ..................... 442
If the engine
will not start...................... 455
If the shift lever cannot
be shifted (vehicles
with a multi-mode
manual transmission) ...... 457
If the electronic key does
not operate properly
(vehicles with a smart
entry & start system)........ 458
If the vehicle battery
is discharged ................... 461
If your vehicle overheats .... 465
If the vehicle becomes
stuck ................................ 468
Page 406 of 504
4068-1. Essential information
AYGO_OM_Europe_OM99R19E
Emergency flashers
Press the switch.
All the turn signals will flash.
To turn them off, press the switch
once again.
■Emergency flashers
If the emergency flashers are used for a long time while the engine is not
operating, the battery may discharge.
The emergency flashers are used to warn other drivers when the
vehicle has to be stopped in the road to a breakdown, etc.
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4078-1. Essential information
8
When trouble arises
AYGO_OM_Europe_OM99R19E
If your vehicle has to be stopped in an
emergency
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the engine.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
Vehicles without a smart entry
& start system:
Stop the engine by turning the
engine switch to the “ACC”
position.
Vehicles with a smart entry &
start system:
To stop the engine, press and
hold the engine switch for 2
consecutive seconds or more,
or press it briefly 3 times or
more in succession.
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, stop the vehicle using the follow-
ing procedure:
Press and hold for 2 seconds
or more, or press briefly 3 times
or more
Page 408 of 504
4088-1. Essential information
AYGO_OM_Europe_OM99R19E
Stop the vehicle in a safe place by the road.
WARNING
■If the engine has to be turned off while driving
● Power assist for the brakes and steering wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
● Vehicles without a smart entry & start system: Never attempt to remove
the key, as doing so will lock the steering wheel.
Page 409 of 504
4098-2. Steps to take in an emergency
8
When trouble arises
AYGO_OM_Europe_OM99R19E
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact
any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer or commercial towing service before towing.
● The engine is running but the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If towing is necessary, we recommend having your vehicle
towed by any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
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4128-2. Steps to take in an emergency
AYGO_OM_Europe_OM99R19E
Securely attach a cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Vehicles without a smart entry & start system: Enter the vehicle
being towed and start the engine.
If the engine does not start, turn the engine switch to the “ON” position.
Vehicles with a smart entry & start system: Enter the vehicle being
towed and start the engine.
If the engine does not start, turn the engine switch to IGNITION ON mode.
Shift the shift lever to N and release the parking brake.
Vehicles with a multi-mode manual transmission: When the shift
lever cannot be shifted. ( P. 457)
■While towing
If the engine is not running, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Wheel bolt wrench
● Vehicles with a wheel bolt wrench: Wheel bolt wrench is installed in luggage
compartment. ( P. 429, 443)
● Vehicles without a wheel bolt wrench: Wheel bolt wrench can be purchased
at any authorized Toyota retailer or Toyota authorized repairer, or any reli-
able repairer.
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4138-2. Steps to take in an emergency
8
When trouble arises
AYGO_OM_Europe_OM99R19E
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc., which
place excessive stress on the towing eyelets, cables or chains. The towing
eyelets, cables or chains may become damaged, broken debris may hit
people, and cause serious damage.
● Do not turn the engine switch to the “LOCK” position (vehicles without a
smart entry & start system) or off (vehicles with a smart entry & start sys-
tem).
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
■ Installing towing eyelet to the vehicle
Make sure that towing eyelet are installed securely.
If not securely installed, towing ey elet may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground.
If the vehicle is towed with the front
wheels contacting the ground, the drive-
train and related parts may be damaged.
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4148-2. Steps to take in an emergency
AYGO_OM_Europe_OM99R19E
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without a smart entry & start system: Do not tow the vehicle from
the rear when the engine switch to the “LOCK” position or the key is
removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles with a smart entry & start system: Do not tow the vehicle from the
rear when the engine switch off. The steering lock mechanism is not
strong enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.