2019 TESLA MODEL X model Y

Country-specific Phone Numbers
Note: The phone number is also available by touching the Tesla "T" at the top center of the
touchscreen.CountryPhone NumberAndorraToll: +31 13 799 9501AustriaLocal: 07208 80470BelgiumLocal: 03 808 17 82BulgariaLocal: 024 925 455CroatiaLocal: 017 776 417CyprusLocal: 022 030915Czech RepublicLocal: 0228 882 612DenmarkLocal: 898 869 84EstoniaLocal: 0880 3141FinlandLocal: 075 3263818FranceLocal: 09 70 73 08 50GermanyLocal: 08921 093303GibraltarToll: +31 13 799 9513GreeceLocal: 02111 984867HungaryLocal: 01 700 8549IcelandToll: +31 13 799 9516IrelandLocal: 01 513 4727ItalyLocal: 069 480 1252JordanLocal: 06 5803144LatviaLocal: 066 088 114LiechtensteinToll: +31 13 799 9520LithuaniaLocal: 067 859 774LuxembourgLocal: 27 86 14 16MaltaLocal: 02778 1126MonacoToll: +31 13 799 9524NetherlandsLocal: 013 799 9525NorwayLocal: 23 96 02 85PolandToll: 022 307 26 45PortugalLocal: 30 880 5628RomaniaLocal: 0316 301 257
Contacting Tesla Roadside Assistance
202Model X Owner

Instructions for Transporters
DO NOT TRANSPORT WITH
WHEELS ON THE GROUND
The front motor in Model X generates power
when the wheels spin. Always transport Model X with all four tires off the ground.
Ensure that the tires are unable to spin at any
time during transport.
Warning: NEVER TRANSPORT YOUR
VEHICLE WITH THE TIRES IN A
POSITION WHERE THEY CAN SPIN. DOING SO CAN LEAD TO SIGNIFICANT
DAMAGE AND OVERHEATING. IN RARE CASES EXTREME OVERHEATING MAY
CAUSE THE SURROUNDING
COMPONENTS TO IGNITE.
Do not transport Model X using any method
that is not specified by Tesla. Adhere to the
instructions provided in the following sections
and observe all warnings and cautions provided. Damage caused by impropertransporting of your vehicle is not covered by
the warranty.
Approved Methods for Transporting Note: The tires are allowed to rotate slowly
(under 5 km/h) and for a very short distance
(less than 10 meters) only when Transport
Mode is enabled (see Activate Transport Mode
on page 205) while the vehicle is being
winched onto a

Disable the Self-Leveling AirSuspension System
If Model X is equipped with the air suspension
system, it automatically self-levels, even when
power is off. To prevent damage, you must
activate Jack Mode to disable self-leveling:
1. Touch Controls > Suspension on the
touchscreen.
2. Press the brake pedal, then touch Very
High to maximize height.
3. Touch Jack.When Jack Mode is active, Model X
displays this red indicator light on
the instrument panel, along with a
message telling you that active
suspension is disabled.
Note: Jack Mode cancels when driving speed
exceeds 7 kph.
Warning: Failure to activate Jack Mode on
a vehicle equipped with the air
suspension system can result in the
vehicle becoming loose during transport,
which may cause significant damage.
Activate Transport Mode
Transport Mode keeps the parking brake
disengaged while winching Model X onto a

3.Fully insert the tow eye into the opening,
then turn it counter-clockwise until
securely fastened.
4. Attach the winch cable to the tow eye.
Caution: Before pulling, make sure the
tow eye is securely fastened.
5. Activate Transport Mode by touching
Controls > Service > Towing .
6. Pull Model X slowly onto the

Disclaimers
Vehicle Telematics
Model X is equipped with electronic modules that monitor and record data from various
vehicle systems, including the motor, Autopilot
components, Battery, braking and electrical
systems. The electronic modules record
information about various driving and vehicle conditions, including braking, acceleration, trip
and other related information regarding your
vehicle. These modules also record
information about the vehicle

Reporting Safety Defects
Contacting Tesla For detailed information about your Model X,
go to www.tesla.com , and log on to your Tesla
Account, or sign up to get an account.
If you have any questions or concerns about
your Model X, call Tesla. To find the number
for your region, go to www.tesla.com, select
your region at the bottom of the page, then
view contact information.
Note: You can also use voice commands to
provide feedback to Tesla. Say "Note",
"Report", "Bug note", or "Bug report" (in the
English language) followed by brief comments
in your language of choice. Model X takes a
snapshot of its systems, including your current
location, vehicle diagnostic data, and screen
captures of the touchscreen and instrument
panel. Tesla periodically reviews these notes and uses them to continue improving Model X.
Reporting Safety Defects
Consumer Information211

Declarations of Conformity
Key and Passive Unlocking System
FCC Certification
Model NumberMfrGHzTested ForKey fob 1048598Tesla2.4USA
Canada
Per FCC ID 2AEIM-1048598, the device(s) listed above complies with Part 15 of the FCC rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
Changes or modifications not expressly approved by Tesla could void your authority to operate
the equipment.
Compliance Label - Singapore
Model A-0749G11:
Model A-0749G01:
Declarations of Conformity
212Model X Owner

Central Body Controller
FCC CertificationModel NumberMfrMHz / GHzTested ForCentral Body Controller
1031503Tesla315 / 2.4USA
Canada
Per FCC ID 2AEIM-1031503, the devices listed above comply with Part 15 of the FCC rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
Changes or modifications not expressly approved by Tesla could void your authority to operate
the equipment.
Integral Component Only
The Central Body Controller is an integral part of the vehicle that is installed and secured around other interior trim components. The Central Body Controller is designed and intended for use only
as an integral component and cannot be sold and/or marketed separately.
Tire Pressure Monitoring System
FCC IDs: TZSTPMS201, Z9F-201FS43X
IC ID: 11852A-201FS4X
The tire pressure monitoring system (TPMS) complies with Part 15 of the FCC rules and RSS-210 of
Innovation, Science and Economic Development Canada. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
Changes or modifications not expressly approved by Tesla could void your authority to operate
the equipment.
HomeLinkThis device complies with Part 15 of the FCC rules, RSS-210 Industry Canada, and with EUDirective 2014/53/EU.
Operation is subject to the following conditions: