2019 Ram ProMaster Maintenance

Cleaning
The liner is top shelf dishwasher safe, or you may follow
the cleaning procedure below.
Soak the liner in a mixture of medium hot tap water and
one teaspoon of mild liquid dish soap. Let soak for
approximately 30 minutes. After 30 minutes, pull the liner
from the water and dip it back into the water about six
times. This will loosen any remaining debris. Rinse the
liner thoroughly under warm running water. Shake the
excess water from the liner and dry the outer surfaces with
a clean soft cloth.
Installation
Place the liner into the cupholder drawer and push the
liner into place so that the retention tabs seat into the
corresponding openings in the drawer.
274 SERVICING AND MAINTENANCE

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
310 CUSTOMER ASSISTANCE

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com (U.S.)
314 CUSTOMER ASSISTANCE

Adding Engine Coolant (Antifreeze).............240
Adding Washing Fluid ...................... .230
Additives, Fuel ........................... .279
AirBag..................................112 Air Bag Operation ........................114
Air Bag Warning Light .....................111
Enhanced Accident Response ................222
Event Data Recorder (EDR) .................222
If Deployment Occurs .....................119
Maintaining Your Air Bag System .............122
Maintenance ........................... .122
Side Air Bags ...........................115
Transporting Pets ....................... .129
Air Bag Light ....................... .74, 111, 131
Air Cleaner, Engine (Engine Air Cleaner Filter) ......233
Air Conditioner Maintenance ..................234
Air Conditioner Refrigerant ................234, 235
Air Conditioner System ..................... .234
Air Conditioning Filter ....................52, 235
Air Conditioning, Operating Tips .............51, 53
Air Filter ............................... .233
Air Pressure Tires................................. .256
Alarm Security Alarm ........................ .21, 77Alarm System
Security Alarm ...........................21
Alterations/Modifications Vehicle .................................6
Antifreeze (Engine Coolant) ................239, 282
Disposal .............................. .242
Anti-Lock Brake System (ABS) ..................88
Anti-Lock Warning Light ......................80
Assist, Hill Start ............................94
Audio Systems (Radio) ...................... .286
Auto Down Power Windows ...................54
Automatic Door Locks ........................23
Automatic Transmission ..................141, 245
Adding Fluid .......................... .245
Fluid And Filter Change ...................245
Fluid Change .......................... .245
Fluid Level Check .....................244,
245
Fluid Type ......................... .244, 284
Special Additives ........................ .244
AUXCord .............................. .298
Auxiliary Driving Systems .....................95
Battery .............................. .74, 230
Charging System Light .....................74
Keyless Key Fob Replacement ................17
316 INDEX

Emergency, In Case OfFreeing Vehicle When Stuck .................219
Jacking ........................... .194, 245
Jump Starting .......................... .213
Emission Control System Maintenance ............84
Engine ................................. .229
Air Cleaner ............................ .233
Block Heater ........................... .138
Break-In Recommendations .................139
Compartment .......................... .229
Compartment Identification .................229
Coolant (Antifreeze) ...................239, 282
Cooling .............................. .238
Exhaust Gas Caution ...................130, 281
Fails To Start ........................... .137
Flooded, Starting ........................ .137
Fuel Requirements ....................278, 282
Jump Starting .......................... .213
Oil .............................. .232, 282
Oil Filler Cap .......................... .229
Oil Filter .............................. .233
Oil Selection ........................ .232, 282
Oil Synthetic ........................... .233
Overheating ........................... .217
Starting .............................. .137Engine Oil Viscosity
........................ .232
Engine Oil Viscosity Chart ....................232
Enhanced Accident Response Feature ............222
Entry System, Illuminated .....................44
Ethanol ................................. .279
Exhaust Gas Cautions ....................130, 281
Exhaust System ....................... .130, 237
Exterior Lights ......................... .38, 133
Filters Air Cleaner ............................ .233
Air Conditioning ..................... .52, 235
Engine Oil ......................... .233,
282
Engine Oil Disposal ...................... .233
Flashers Hazard Warning ........................ .179
Turn Signals ......................... .82, 133
Flooded Engine Starting ..................... .137
Fluid Capacities ........................... .282
Fluid Leaks .............................. .133
Fluid Level Checks Automatic Transmission ....................245
Brake ................................ .243
Cooling System ......................... .239
Power Steering ......................... .150
12
INDEX 319

Electronic Stability Program(ESP) Indicator.....75, 93
Exterior ............................ .38, 133
Hazard Warning Flasher ...................179
Headlights ..............................39
High Beam ..............................39
Illuminated Entry .........................44
Interior ................................41
Malfunction Indicator (Check Engine) ...........80
Park ............................... .40, 82
Passing ................................40
Security Alarm ...........................77
Service ............................... .179
Tire Pressure Monitoring (TPMS) ..............95
Traction Control ..........................93
Turn Signals ...................... .38, 82, 133
Warning Instrument Cluster Descriptions ......75, 82
Loading Vehicle ....................... .161, 163
Capacities ............................. .163
Tires................................. .251
Locks Automatic Door ....................... .22, 23
Low Tire Pressure System .....................95
Lubrication, Body ......................... .236
Lug Nuts/Bolts ........................... .276Maintenance Free Battery
.....................230
Maintenance Schedule ...................... .225
Malfunction Indicator Light (Check Engine) ......80, 84
Manual Service ............................... .314
Methanol ............................... .279
Mirrors ..................................34
Electric Remote ...........................36
Exterior Folding ..........................35
Heated .................................38
Outside ................................35
Rearview ...............................34
Modifications/Alterations Vehicle .................................6
Monitor, Tire Pressure System ..................95
Mopar Parts ............................. .313
MP3 Control ............................. .298
Multi-Function Control Lever ...................38
New Vehicle Break-In Period ..................139
Occupant

Restraints .........................99
Octane Rating, Gasoline (Fuel) .................278
Oil Change Indicator .........................70
Reset ..................................70
322 INDEX

Remote Keyless EntryProgramming Additional Key Fobs .............18
Replacement Bulbs ........................ .179
Replacement Keys ...........................20
Replacement Tires ......................... .260
Reporting Safety Defects .....................313
Restraints, Child .......................... .123
Restraints, Head ............................32
Rotation, Tires ............................ .267
Safety Checks Inside Vehicle ...................131
Safety Checks Outside Vehicle .................133
Safety Defects, Reporting .....................313
Safety, Exhaust Gas ........................ .130
Safety Information, Tire ..................... .245
Safety Tips .............................. .130
Schedule, Maintenance ...................... .225
Seat Belts ............................ .100, 131
Adjustable Shoulder Belt ...................106
Adjustable Upper Shoulder Anchorage .........106
Adjustable Upper Shoulder Belt Anchorage ......106
Automatic Locking Retractor (ALR) ...........109
Child Restraints ........................ .123
Energy Management Feature ................108
Front Seat ...................... .100, 102, 104Inspection
............................. .131
Lap/Shoulder Belt Operation ................104
Lap/Shoulder Belts ...................... .102
Lap/Shoulder Belt Untwisting ...............106
Operating Instructions .....................104
Pregnant Women ........................ .108
Rear Seat ............................. .102
Reminder ............................. .101
Untwisting Procedure .....................106
Seat Belts Maintenance ...................... .272
Seats ....................................23
Adjustment .............................23
Heated .................................
29
Rear Folding .............................23
Tilting .................................23
Security Alarm .......................... .21, 77
Selection Of Coolant (Antifreeze) ...............282
Sentry Key (Immobilizer) ......................20
Service Assistance ......................... .310
Service Contract .......................... .312
Service Manuals .......................... .314
Settings Personal .............................. .287
Shift Lever Override ....................... .218
Shoulder Belts ............................ .102
324 INDEX

Tire Service Kit...............206, 207, 209, 211, 213
Tongue Weight/Trailer Weight .................167
To Open Hood .............................55
Torque Converter Clutch .....................149
Towing ............................. .163, 220
Disabled Vehicle ........................ .220
Guide ................................ .166
Recreational ........................... .173
Weight ............................... .166
Towing Behind A Motorhome ..................173
Traction ................................ .174
Traction Control ............................89
Trailer Sway Control (TSC) ....................93
Trailer Towing ............................ .163
Cooling System Tips ..................... .172
Hitches ............................... .166
Minimum Requirements ....................168
Tips ................................. .171
Trailer And Tongue Weight ..................167
Wiring ............................... .170
Trailer Towing Guide ....................... .166
Trailer Weight ............................ .166
Transmission Automatic ......................... .141, 244
Fluid ................................ .284Maintenance
........................... .244
Transporting Pets ......................... .129
Tread Wear Indicators ...................... .258
Turn Signals ...............................82
Uconnect Uconnect Settings .........................17
Uconnect Settings Customer Programmable Features .............287
Uconnect Voice Command ....................302
Uniform Tire Quality Grades ..................267
Unleaded Gasoline ........................ .278
Untwisting Procedure, Seat Belt ................106
USB................................... .298
Vehicle Certification Label ....................161
V
ehicle Identification Number (VIN) .............276
Vehicle Loading .....................161, 163, 252
Vehicle Modifications/Alterations .................6
Vehicle Storage ......................... .51, 269
Viscosity, Engine Oil ....................... .232
Voice Command .......................... .302
Warning Lights (Instrument Cluster Descriptions) ....79
Warnings And Cautions .......................5
326 INDEX