2019 Ram ProMaster City manual transmission

INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured
that it represents precision workmanship, distinctive styl-
ing, and high quality. This Owner ’s Manual has been
prepared with the assistance of service and engineering
specialists to acquaint you with the operation and mainte-
nance of your vehicle. It is supplemented by Warranty
Information, and customer oriented documents. In the
attached Warranty Booklet, you will find a description of
the services that FCA offers to its customers, the Warranty
Certificate and the details of the terms and conditions for
maintaining its validity. Please take the time to read all of
these publications carefully before driving your vehicle for
the first time. Following the instructions, recommenda-
tions, tips, and important warnings in this manual will
help assure safe and enjoyable operation of your vehicle.
Be sure you are familiar with all vehicle controls, particu-
larly those used for braking, steering, transmission, and
transfer case shifting (if equipped). Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience.This Owner ’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related
to the trim level, engine, and version that you have
purchased. Any content introduced throughout the Own-
er ’s Information, that may or may not be applicable to your
vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help
you use your vehicle in the best possible way. FCA aims at
a constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
NOTE:
After reviewing the Owner ’s Information, it should
be stored in the vehicle for convenient referencing, and
remain with the vehicle when sold.
When it comes to service, remember that an authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
4 INTRODUCTION

•The engine block heater must be plugged in at least one
hour to have an adequate warming effect on the engine.
WARNING!
Remember to disconnect the engine block heater cord
before driving. Damage to the 110-115 Volt electrical
cord could cause electrocution.
ENGINE BREAK-IN RECOMMENDATIONS
A long break-in period is not required for the engine and
drivetrain (transmission and axle) in your vehicle.
Drive moderately during the first 300 miles (500 km). After
the initial 60 miles (100 km), speeds up to 50 or 55 mph (80
or 90 km/h) are desirable.
While cruising, brief full-throttle acceleration within the
limits of local traffic laws contributes to a good break-in.
Wide-open throttle acceleration in low gear can be detri-
mental and should be avoided.
The engine oil installed in the engine at the factory is a
high-quality energy conserving type lubricant. Oil changes
should be consistent with anticipated climate conditions under which vehicle operations will occur. For the recom-
mended viscosity and quality grades, refer to “Fluids And
Lubricants” in “Technical Specifications”.
CAUTION!
Never use Non-Detergent Oil or Straight Mineral Oil
in the engine or damage may result.
NOTE: A new engine may consume some oil during its
first few thousand miles (kilometers) of operation. This
should be considered a normal part of the break-in and not
interpreted as a problem. Please check your oil level with
the engine oil indicator often during the break in period.
Add oil as required.
PARKING BRAKE
Before leaving the vehicle, make sure that the parking
brake is fully applied. Also, be certain to leave an auto-
matic transmission in PARK, or manual transmission in
REVERSE or first gear.
The parking brake lever is located in the center console. To
apply the parking brake, pull the lever up as firmly as
152 STARTING AND OPERATING

WARNING!(Continued)
should be warned not to touch the parking brake,
brake pedal or the gear selector.
• Do not leave the key fob in or near the vehicle, or in
a location accessible to children. A child could oper-
ate power windows, other controls, or move the
vehicle.
• Be sure the parking brake is fully disengaged before
driving; failure to do so can lead to brake failure and
a collision.
• Always fully apply the parking brake when leaving
your vehicle or it may roll and cause damage or
injury. Also, be certain to leave an automatic trans-
mission in PARK, a manual transmission in RE-
VERSE or first gear. Failure to do so may cause the
vehicle to roll and cause damage or injury.
CAUTION!
If the Brake System Warning Light remains on with the
parking brake released, a brake system malfunction is
indicated. Have the brake system serviced by an au-
thorized dealer immediately.
AUTOMATIC TRANSMISSION
WARNING!
• It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
• Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle always come to a
complete stop, then apply the parking brake, shift
the transmission into PARK, turn the engine OFF,
and remove the ignition key. Once the key is re-
moved, the transmission is locked in PARK, securing
the vehicle against unwanted movement.
• When leaving the vehicle, always remove the igni-
tion key from the vehicle and lock the vehicle.
(Continued)
154 STARTING AND OPERATING

Nine-Speed Automatic Transmission
The transmission gear range (PRND) is displayed both
beside the gear selector and in the instrument cluster. To
select a gear range, press the lock button on the gear
selector and move the lever rearward or forward. You must
also press the brake pedal to shift the transmission out of
PARK (or NEUTRAL, when the vehicle is stopped or
moving at low speeds). Select the DRIVE range for normal
driving.
NOTE:In the event of a mismatch between the gear
selector position and the actual transmission gear (for
example, driver selects REVERSE while driving forward),
the position indicator will blink continuously until the
selector is returned to the proper position, or the requested
shift can be completed.
The electronically-controlled transmission adapts its shift
schedule based on driver inputs, along with environmental
and road conditions. The transmission electronics are self-
calibrating; therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal condition, and
precision shifts will develop within a few hundred miles or
kilometers.
The nine-speed transmission has been developed to meet
the needs of current and future FWD/AWD vehicles. Software and calibration is refined to optimize the custom-
er ’s driving experience and fuel economy. By design, some
vehicle and driveline combinations utilize 9th gear only in
very specific driving situations and conditions.
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped. Be
sure to keep your foot on the brake pedal when shifting
between these gears.
The transmission gear selector provides PARK, REVERSE,
NEUTRAL, DRIVE, and Electronic Range Select (ERS) shift
positions. Manual downshifts can be made using the ERS
shift control. Moving the gear selector into the ERS (-/+)
position (beside the DRIVE position) activates ERS mode,
displays the current gear in the instrument cluster, and
prevents automatic upshifts beyond this gear. In ERS
mode, toggling the gear selector forward (-) or rearward (+)
will change the highest available gear. Refer to
Electronic
Range Select (ERS) Operation in this section for further
information.
NOTE: If the gear selector cannot be moved to the PARK,
REVERSE, or NEUTRAL position (when pushed forward)
it is probably in the ERS (+/-) position (beside the DRIVE
position). In ERS mode, the transmission gear limit (1, 2, 3,
etc.) is displayed in the instrument cluster. Move the gear
156 STARTING AND OPERATING

Jacking Instructions
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
•Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Chock the wheel diagonally opposite the wheel to be
raised.
• Apply the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
• Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
(Continued)
WARNING! (Continued)
•If working on or near a roadway, be extremely
careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely
stowed, spares must be stowed with the valve stem
facing the ground.
• The stowed spare tire should always be checked for
security by pushing on it with your hand , at the
location under the rear bumper, behind the vehicle.
The spare tire should not move when fully secured
by the winch under the vehicle.
Jack Warning Label
7
IN CASE OF EMERGENCY 209

CAUTION!
Driving with a hot cooling system could damage your
vehicle. If the temperature gauge reads HOT (H), pull
over and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back
into the normal range. If the pointer remains on HOT
(H), and you hear continuous chimes, turn the engine
off immediately and call for service.
IGNITION KEY REMOVAL OVERRIDE
This vehicle is equipped with a Key Ignition Park Interlock
which requires the transmission to be in PARK before the
ignition switch can be turned to the LOCK/OFF (key
removal) position. To remove the key manually, proceed as
follows:
1. Firmly apply the parking brake.
2. Remove the Allen Key located in the rear cargo area, inthe tool bag (if equipped) or on the left side in the cargo
box.
3. Unlock the steering column, pull the tilt/telescoping control handle down. 4. Pull the steering wheel outward until it is in the end of
the travel position, then lock the steering column in
position, push the control handle up until fully engaged.
5. Using the Allen Key, undo the lower steering column cover screws, and remove the lower cover.
6. Pull the release tab downwards using one hand and with the other one remove the key, sliding it outwards.
Lower Steering Column Screw Locations
224 IN CASE OF EMERGENCY

Rotation, Tires............................ .277
Safety Checks Inside Vehicle ...................143
Safety Checks Outside Vehicle .................145
Safety Defects, Reporting .....................323
Safety, Exhaust Gas ........................ .143
Safety Information, Tire ..................... .256
Safety Tips .............................. .142
Schedule, Maintenance ...................... .233
Seat Belts ............................. .99, 143
Adjustable Shoulder Belt ...................104
Adjustable Upper Shoulder Anchorage .........104
Adjustable Upper Shoulder Belt Anchorage ......104
Child Restraints ........................ .122
Energy Management Feature ................107
Front Seat ....................... .99, 100, 102
Inspection ............................. .143
Lap/Shoulder Belt Operation ................102
Lap/Shoulder Belts ...................... .100
Lap/Shoulder Belt Untwisting ...............104
Operating Instructions .....................102
Pregnant Women ........................ .106
Pretensioners .......................... .107
Rear Seat ............................. .100
Reminder ........................... .77, 99Seat Belt Pretensioner
.....................107
Untwisting Procedure .....................104
Seats ....................................29
Adjustment .............................29
Heated .................................31
Rear Folding .............................29
Tilting .................................29
Security Alarm .............................22
Selection Of Coolant (Antifreeze) ...............292
Sentry Key (Immobilizer) ......................20
Service Assistance ......................... .320
Service Contract .......................... .322
Service Manuals .......................... .324
Shifting Automatic

Transmission ....................156
Shift Lever Override ....................... .225
Shoulder Belts ............................ .100
Signals, Turn .......................... .82, 145
Snow Chains (Tire Chains) ....................277
Snow Tires .............................. .273
Spare Tires ........................ .273, 274, 275
Spark Plugs ............................. .292
Specifications Fuel (Gasoline) ......................... .292
Oil.................................. .292
334 INDEX