2019 Ram ProMaster City tow

CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Damage
from improper towing is not covered under the New
Vehicle Limited Warranty.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Enhanced Accident Re-
sponse System (EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to record data that
will assist in understanding how a vehicle’s systems per-
formed under certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Event Data Recorder (EDR).
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IN CASE OF EMERGENCY 229

SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, trailer tow, extended engine idle time,
extremely hot or cold ambient temperatures will influence
when the “Oil Change Required” message is displayed.
Severe Operating Conditions can cause the change oil
message to illuminate as early as 3,500 miles (5,600 km)
since last reset. Have your vehicle serviced as soon as
possible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
your authorized dealer, the message can be reset by
referring to the steps described under “Oil Change Reset”
in “Instrument Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), 350 hours of engine
run time or twelve months, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) or 350 hours of
engine run time if the vehicle is operated in a dusty and off
road environment or is operated predominantly at idle, or
only very low engine RPM’s. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:
• Check engine oil level.
• Check windshield washer fluid level.
• Check tire pressure and look for unusual wear or
damage. Rotate tires at the first sign of irregular wear,
even if it occurs before the oil indicator system turns on.
• Check the fluid levels of the coolant reservoir and brake
master cylinder, fill as needed.
• Check function of all interior and exterior lights.
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SERVICING AND MAINTENANCE 233

Checking Oil Level
To assure proper engine lubrication, the engine oil must be
maintained at the correct level. Check the oil level at
regular intervals, such as every fuel stop. The best time to
check the engine oil level is about five minutes after a fully
warmed up engine is shut off.
Checking the oil while the vehicle is on level ground will
improve the accuracy of the oil level readings.
There are three possible dipstick types,
•Crosshatched zone.
• Crosshatched zone marked SAFE.
• Crosshatched zone marked with MIN at the low end of
the range and MAX at the high end of the range.
• Crosshatched zone marked with dimples at the MIN and
the MAX ends of the range.
NOTE: Always maintain the oil level within the crosshatch
markings on the dipstick.
Adding 1 quart (1.0 liters) of oil when the reading is at the
low end of the dipstick range will raise the oil level to the
high end of the range marking.
CAUTION!
Overfilling or underfilling the crankcase will cause
aeration or loss of oil pressure. This could damage your
engine.
Adding Washer Fluid
The windshield and rear window washers share the same
fluid reservoir. The fluid reservoir is located in the front of
the engine compartment. Be sure to check the fluid level in
the reservoir at regular intervals. Fill the reservoir with
windshield washer solvent (not radiator antifreeze) and
operate the system for a few seconds to flush out the
residual water.
When refilling the washer fluid reservoir, take some
washer fluid and apply it to a cloth or towel and wipe clean
the wiper blades, this will help blade performance.
To prevent freeze-up of your windshield washer system in
cold weather, select a solution or mixture that meets or
exceeds the temperature range of your climate. This rating
information can be found on most washer fluid containers.
238 SERVICING AND MAINTENANCE

In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe and
abnormal catalyst overheating. If this occurs, stop the
vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer’s specifications,
should be obtained immediately.
To minimize the possibility of catalytic converter damage:
•Do not interrupt the ignition when the transmission is in
gear and the vehicle is in motion.
• Do not try to start the vehicle by pushing or towing the
vehicle.
• Do not idle the engine with any ignition components
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough idle
or malfunctioning operating conditions.
Cooling System
WARNING!
• You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If
you see or hear steam coming from under the hood,
(Continued)
WARNING! (Continued)
do not open the hood until the radiator has had time
to cool. Never open a cooling system pressure cap
when the radiator or coolant bottle is hot.
• Keep hands, tools, clothing, and jewelry away from
the radiator cooling fan when the hood is raised. The
fan starts automatically and may start at any time,
whether the engine is running or not.
• When working near the radiator cooling fan, discon-
nect the fan motor lead or turn the ignition to the
OFF mode. The fan is temperature controlled and can
start at any time the ignition is in the ON mode.
Engine Coolant Checks
Check the engine coolant (antifreeze) protection every 12
months (before the onset of freezing weather, where appli-
cable). If the engine coolant (antifreeze) is dirty, the system
should be drained, flushed, and refilled with fresh OAT
coolant (conforming to MS.90032) by an authorized dealer.
Check the front of the A/C condenser for any accumula-
tion of bugs, leaves, etc. If dirty, clean by gently spraying
water from a garden hose vertically down the face of the
condenser.
246 SERVICING AND MAINTENANCE

Tire And Loading Information Placard
This placard tells you important information about the:
1. Number of people that can be carried in the vehicle.
2. Total weight your vehicle can carry.
3. Tire size designed for your vehicle.
4. Cold tire inflation pressures for the front, rear, and sparetires.Loading
The vehicle maximum load on the tire must not exceed the
load carrying capacity of the tire on your vehicle. You will
not exceed the tire’s load carrying capacity if you adhere to
the loading conditions, tire size, and cold tire inflation
pressures specified on the Tire and Loading Information
placard in “Vehicle Loading” in the “Starting And Operat-
ing” section of this manual.
NOTE: Under a maximum loaded vehicle condition, gross
axle weight ratings (GAWRs) for the front and rear axles
must not be exceeded.
For further information on GAWRs, vehicle loading, and
trailer towing, refer to “Vehicle Loading” in the “Starting
And Operating” section of this manual.
To determine the maximum loading conditions of your
vehicle, locate the statement “The combined weight of
occupants and cargo should never exceed XXX kg or
XXX lbs” on the Tire and Loading Information placard. The
combined weight of occupants, cargo/luggage and trailer
tongue weight (if applicable) should never exceed the
weight referenced here.
Tire And Loading Information Placard
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SERVICING AND MAINTENANCE 263

Steps For Determining Correct Load Limit—
(1) Locate the statement “The combined weight of
occupants and cargo should never exceed XXX kg or
XXX lbs.” on your vehicle’s placard.
(2) Determine the combined weight of the driver and
passengers that will be riding in your vehicle.
(3) Subtract the combined weight of the driver and
passengers from XXX kg or XXX lbs.
(4) The resulting figure equals the available amount of
cargo and luggage load capacity. For example, if “XXX”
amount equals 1400 lbs. and there will be five 150 lb
passengers in your vehicle, the amount of available
cargo and luggage load capacity is 650 lbs. (1400-750
(5x150) = 650 lbs.)
(5) Determine the combined weight of luggage and
cargo being loaded on the vehicle. That weight may not
safely exceed the available cargo and luggage load
capacity calculated in Step 4.
(6) If your vehicle will be towing a trailer, load from
your trailer will be transferred to your vehicle. Consultthis manual to determine how this reduces the available
cargo and luggage load capacity of your vehicle.
Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg and there will
be five 68 kg passengers in your vehicle, the amount of
available cargo and luggage load capacity is 295 kg (635-
340 (5x68) = 295 kg) as shown in step 4.
NOTE:
•
If your vehicle will be towing a trailer, load from your
trailer will be transferred to your vehicle. The following
table shows examples on how to calculate total load,
cargo/luggage, and towing capacities of your vehicle
with varying seating configurations and number and
size of occupants. This table is for illustration purposes
only and may not be accurate for the seating and load
carry capacity of your vehicle.
• For the following example, the combined weight of
occupants and cargo should never exceed 865 lbs
(392 kg).
264 SERVICING AND MAINTENANCE

description (Load Index and Speed Symbol). Replace the
tire pressure sensor as well as it is not designed to be
reused.
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive 50 miles
(80 km) at 50 mph (80 km/h) after a rapid loss of inflation
pressure. This rapid loss of inflation is referred to as the
Run Flat mode. A Run Flat mode occurs when the tire
inflation pressure is of/or below 14 psi (96 kPa). Once a
Run Flat tire reaches the run flat mode it has limited
driving capabilities and needs to be replaced immediately.
A Run Flat tire is not repairable. When a run flat tire is
changed after driving with underinflated tire condition,
please replace the TPM sensor as it is not designed to be
reused when driven under run flat mode (14 psi (96 kPa))
condition.
NOTE:TPM Sensor must be replaced after driving the
vehicle on a flat tire condition.
It is not recommended driving a vehicle loaded at full
capacity or to tow a trailer while a tire is in the run flat
mode.
See the tire pressure monitoring section for more informa-
tion.
Tire Spinning
When stuck in mud, sand, snow, or ice conditions, do not
spin your vehicle’s wheels above 30 mph (48 km/h) or for
longer than 30 seconds continuously without stopping.
Refer to “Freeing A Stuck Vehicle” in “In Case Of Emer-
gency” for further information.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause tire damage or
failure. A tire could explode and injure someone. Do
not spin your vehicle’s wheels faster than 30 mph
(48 km/h) for more than 30 seconds continuously when
you are stuck, and do not let anyone near a spinning
wheel, no matter what the speed.
Tread Wear Indicators
Tread wear indicators are in the original equipment tires to
help you in determining when your tires should be re-
placed.
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SERVICING AND MAINTENANCE 269

Snow Tires
Some areas of the country require the use of snow tires
during the Winter. Snow tires can be identified by a
“mountain/snowflake” symbol on the tire sidewall.If you need snow tires, select tires
equivalent in size and type to the origi-
nal equipment tires. Use snow tires only
in sets of four; failure to do so may
adversely affect the safety and handling
of your vehicle.
Snow tires generally have lower speed ratings than what
was originally equipped with your vehicle and should not
be operated at sustained speeds over 75 mph (120 km/h).
For speeds above 75 mph (120 km/h) refer to original
equipment or an authorized tire dealer for recommended
safe operating speeds, loading and cold tire inflation
pressures.
While studded tires improve performance on ice, skid and
traction capability on wet or dry surfaces may be poorer
than that of non-studded tires. Some states prohibit stud-
ded tires; therefore, local laws should be checked before
using these tire types.
Spare Tires — If Equipped
NOTE: For vehicles equipped with Tire Service Kit instead
of a spare tire, please refer to “Tire Service Kit” in “In Case
Of Emergency” for further information.
CAUTION!
Because of the reduced ground clearance, do not take
your vehicle through an automatic car wash with a
compact or limited use temporary spare installed.
Damage to the vehicle may result.
Refer to the “Towing Requirements - Tires” in “Starting
And Operating” for restrictions when towing with a spare
tire designated for temporary emergency use.
Spare Tire Matching Original Equipped Tire And
Wheel — If Equipped
Your vehicle may be equipped with a spare tire and wheel
equivalent in look and function to the original equipment
tire and wheel found on the front or rear axle of your
vehicle. This spare tire may be used in the tire rotation for
your vehicle. If your vehicle has this option, refer to an
authorized tire dealer for the recommended tire rotation
pattern.
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SERVICING AND MAINTENANCE 273