2019 Ram 4500 Chassis Cab wheel

STARTING AND OPERATING 265
Eight-Speed Automatic Transmission
The transmission is controlled using a rotary electronic gear
selector located on the instrument panel. The transmission
gear range (PRND) is displayed both above the gear selector
and in the instrument cluster. To select a gear range, simply
rotate the gear selector. You must press the brake pedal to
shift the transmission out of PARK (or NEUTRAL, when the
vehicle is stopped or moving at low speeds). To shift past
multiple gear ranges at once (such as PARK to DRIVE),
simply rotate the gear selector to the appropriate detent.
Select the DRIVE range for normal driving.NOTE:
In the event of a mismatch between the gear selector position
and the actual transmission gear (for example, driver selects
PARK while driving), the position indicator will blink
continuously until the selector is returned to the proper posi
-
tion, or the requested shift can be completed.
The electronically-controlled transmission adapts its shift
schedule based on driver inputs, along with environmental
and road conditions. The transmission electronics are
self-calibrating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a normal condition,
and precision shifts will develop within a few hundred miles
(kilometers).
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped. Be
sure to keep your foot on the brake pedal when shifting
between these gears.
The transmission gear selector has only PARK, REVERSE,
NEUTRAL, and DRIVE positions. Manual downshifts can be
made using the Electronic Range Select (ERS) shift control.
Pressing the GEAR-/GEAR+ switches (on the steering
wheel) while in the DRIVE position will select the highest
available transmission gear, and will display that gear limit
in the instrument cluster as 1, 2, 3, etc. Refer to “Electronic
WARNING!
Do not use the “TOW/HAUL” feature when driving in
icy or slippery conditions. The increased engine braking
can cause the rear wheels to slide, and the vehicle to
swing around with the possible loss of vehicle control,
which may cause an accident possibly resulting in
personal injury or death.
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266 STARTING AND OPERATING
Range Select (ERS) Operation” in this section for further
information. Some models will display both the selected gear
limit, and the actual current gear, while in ERS mode.Electronic Transmission Gear Selector
Gear Ranges
Do not depress the accelerator pedal when shifting from
PARK or NEUTRAL into another gear range.
NOTE:
After selecting any gear range, wait a moment to allow the
selected gear to engage before accelerating. This is especially
important when the engine is cold. PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range. Never
attempt to use PARK while the vehicle is in motion. Apply
the parking brake when exiting the vehicle in this range.
When parking on a level surface, you may shift the transmis
-
sion into PARK first, and then apply the parking brake.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK. As an added precaution,
turn the front wheels toward the curb on a downhill grade
and away from the curb on an uphill grade.
NOTE:
On four-wheel drive vehicles be sure that the transfer case is
in a drive position.
When exiting the vehicle, always:
• Apply the parking brake.
• Shift the transmission into PARK.
• Turn the engine OFF.
• Remove the key fob.

270 STARTING AND OPERATING
3. Push and hold the ignition switch until the engine turnsOFF.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
NOTE:
Even if the transmission can be reset, we recommend that
you visit an authorized dealer at your earliest possible
convenience. An authorized dealer has diagnostic equip -
ment to assess the condition of your transmission.
If the transmission cannot be reset, authorized dealer service
is required.
Electronic Range Select (ERS) Operation — Eight-Speed
Transmission
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the transmis -
sion is in DRIVE. For example, if you set the transmission
gear limit to 4 (fourth gear), the transmission will not shift above fourth gear (except to prevent engine overspeed), but
will shift through the lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the transmission gear selector is in
DRIVE, the transmission will operate automatically, shifting
between all available gears. Tapping the GEAR- switch (on
the steering wheel) will activate ERS mode, display the
current gear in the instrument cluster, and set that gear as the
top available gear. Once in ERS mode, tapping the GEAR- or
GEAR+ switch will change the top available gear.
1 — GEAR + Switch
2 — GEAR – Switch

STARTING AND OPERATING 271
To exit ERS mode, simply push and hold the GEAR+ switch
until the gear limit display disappears from the instrument
cluster.
When to Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting occurs,
push the TOW/HAUL switch to activate TOW/HAUL
mode. This will improve performance and reduce the poten-
tial for transmission overheating or failure due to excessive
shifting. TOW/HAUL Switch
The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pushing the switch a second time restores
normal operation. Normal operation is always the default at
engine start-up. If TOW/HAUL mode is desired, the switch
must be pushed each time the engine is started.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their grip
and the vehicle could skid, causing a collision or
personal injury.
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272 STARTING AND OPERATING
FOUR-WHEEL DRIVE OPERATION — IF EQUIPPED
Four-wheel drive trucks are equipped with either a manu-
ally shifted transfer case or an electronically shifted transfer
case. Refer to the operating instructions for your transfer
case, located in this section for further information.
Four-Position Electronically Shifted Transfer Case —
If Equipped
This is an electronic shift transfer case and is operated by the
4WD Control Switch (Transfer Case Switch), which is
located on the instrument panel.Four-Position Transfer Case
WARNING!
Do not use the “TOW/HAUL” feature when driving in
icy or slippery conditions. The increased engine braking
can cause the rear wheels to slide, and the vehicle to
swing around with the possible loss of vehicle control,
which may cause an accident possibly resulting in
personal injury or death.

STARTING AND OPERATING 273
(Continued)
This electronically shifted transfer case provides four mode
positions:
• Two-Wheel Drive High Range (2WD)
• Four-Wheel Drive High Range (4WD HIGH)
• Four-Wheel Drive Low Range (4WD LOW)
• Neutral (NEUTRAL)
For additional information on the appropriate use of each
transfer case mode position, see the information below:
2WD
Rear-Wheel Drive High Range — This range is for normal
street and highway driving on dry hard surfaced roads.
4WD HIGH
Four-Wheel Drive High Range — This range provides torque
to the front driveshaft (engages four-wheel drive) which
allows front and rear wheels to spin at the same speed. This
provides additional traction for loose, slippery road surfaces
only.
4WD LOW
Four-Wheel Drive Low Range — This range provides low
speed four-wheel drive. It maximizes torque (increasedtorque over 4WD HIGH) to the front driveshaft; allowing
front and rear wheels to rotate at the same speed. This range
provides additional traction and maximum pulling power
for loose, slippery road surfaces only. Do not exceed 25 mph
(40 km/h) in this range.
NEUTRAL (N)
Neutral — This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat towing
behind another vehicle. Refer to “Recreational Towing” in
this section for further information.
WARNING!
• You or others could be injured or killed if you leave the vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging
the parking brake. The transfer case NEUTRAL (N)
position disengages both the front and rear drive shaft
from the powertrain, and will allow the vehicle to roll,
even if the transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle.5

274 STARTING AND OPERATING
This electronically shifted transfer case is designed to be
driven in the two–wheel drive position (2WD) for normal
street and highway conditions on dry hard surfaced roads).
Driving the vehicle in 2WD will have greater fuel economy
benefits as the front axle is not engaged in 2WD.
When additional traction is required, the transfer case 4WD
HIGH and 4WD LOW positions can be used to maximize
torque to the front driveshaft, forcing the front and rear
wheels to rotate at the same speed. This is accomplished by
pushing the desired position on the 4WD control switch.
Refer to “Shifting Procedure” in this section for specific
shifting instructions.
The 4WD HIGH and 4WD LOW positions are designed for
loose, slippery road surfaces only. Driving in the 4WD HIGHand 4WD LOW positions on dry hard surfaced roads may
cause increased tire wear and damage to the driveline
components.
NOTE:
The transfer case NEUTRAL button is located in the center of
the 4WD Control Switch and is pushed by using a ballpoint
pen or similar object. The transfer case NEUTRAL position is
to be used for recreational towing only. Refer to “Recre
-
ational Towing” in “Starting And Operating” for further
information.
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD and
4LOW) are located in the instrument cluster and indicate the
current and desired transfer case selection. When you select
a different transfer case position, the indicator lights will do
the following:
If All Of The Following Shift Conditions Are Met:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until the transfer case completes the shift.
• The transmission may not engage PARK if the vehicle
is moving. Always bring the vehicle to a complete stop
before shifting to PARK, and verify that the transmis -
sion gear position indicator solidly indicates PARK (P)
without blinking. Ensure that the vehicle is completely
stopped, and the PARK position is properly indicated,
before exiting the vehicle.
WARNING! (Continued)

STARTING AND OPERATING 275
3. When the shift is complete, the indicator light for theselected position will stop flashing and remain ON.
If One Or More Of The Following Shift Conditions Are
Not Met:
1. The indicator light for the current position will remain ON.
2. The newly selected position indicator light will continue to flash.
3. The transfer case will not shift.
NOTE:
Before retrying a selection, make certain that all the neces -
sary requirements for selecting a new transfer case position
have been met. To retry the selection, push the current posi -
tion, wait five seconds, and retry selection. To find the shift
requirements, refer to the "Shifting Procedure" for your
transfer case, located in this section.
The “SVC 4WD Warning Light” monitors the electronic shift
four-wheel drive system. If this light remains on after engine
start up or illuminates during driving, it means that the
four-wheel drive system is not functioning properly and that
service is required. NOTE:
Do not attempt to make a shift while only the front or rear
wheels are spinning. This could cause damage to driveline
components.
When operating your vehicle in 4WD LOW, the engine
speed is approximately three times that of the 2WD or 4WD
HIGH positions at a given road speed. Take care not to over
-
speed the engine and do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles depends on
tires of equal size, type and circumference on each wheel.
Any difference in tire size can cause damage to the drive -
train.
Because four-wheel drive provides improved traction, there
is a tendency to exceed safe turning and stopping speeds. Do
not go faster than road conditions permit.WARNING!
Always engage the parking brake when powering down
the vehicle if the “SVC 4WD Warning Light” is
illuminated. Not engaging the parking brake may allow
the vehicle to roll which may cause personal injury or
death.
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