2019 Ram 3500 automatic transmission

426 STARTING AND OPERATING
Towing Tips
Before setting out on a trip, practice turning, stopping, and
backing up the trailer in an area located away from heavy
traffic.
Automatic Transmission
The DRIVE range can be selected when towing. The trans-
mission controls include a drive strategy to avoid frequent
shifting when towing. However, if frequent shifting does
occur while in DRIVE, select TOW/HAUL mode or select a
lower gear range (using the Electronic Range Select (ERS)
shift control).
NOTE:
Using TOW/HAUL mode or selecting a lower gear range
(using the ERS shift control) while operating the vehicle
under heavy loading conditions will improve performance
and extend transmission life by reducing excessive shifting
and heat build up. This action will also provide better engine
braking.
Tow/Haul Mode
To reduce potential for automatic transmission overheating,
activate TOW/HAUL mode when driving in hilly areas, or select a lower gear range (using the Electronic Range Select
(ERS) shift control) on more severe grades.
Speed Control — If Equipped
• Do not use on hilly terrain or with heavy loads.
• When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until you
can get back to cruising speed.
• Use speed control in flat terrain and with light loads to maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission over -
heating, take the following actions:
City Driving
• In city traffic — while stopped, place the transmission in NEUTRAL, but do not increase engine idle speed.
Highway Driving
• Reduce speed.
• Temporarily turn off air conditioning.

STARTING AND OPERATING 429
Over The Road Operation With Snowplow Attached
The blade restricts air flow to the radiator and causes the
engine to operate at higher than normal temperatures.
Therefore, when transporting the plow, angle the blade
completely and position it as low as road or surface condi-
tions permit. Do not exceed 40 mph (64 km/h). The operator
should always maintain a safe stopping distance and allow
adequate passing clearance.
Operating Tips
Under ideal snow plowing conditions, 20 mph (32 km/h)
should be maximum operating speed. The operator should
be familiar with the area and surface to be cleaned. Reduce
speed and use extreme caution when plowing unfamiliar
areas or under poor visibility. General Maintenance
Snowplows should be maintained in accordance with the
plow manufacturer's instructions.
Keep all snowplow electrical connections and battery termi
-
nals clean and free of corrosion.
When plowing snow, to avoid transmission and drivetrain
damage, the following precautions should be observed.
• Operate with transfer case in 4LO when plowing small or congested areas where speeds are not likely to exceed
15 mph (24 km/h). At higher speeds operate in 4HI.
• Vehicles with automatic transmissions should use 4LO range when plowing deep or heavy snow for extended
periods of time to avoid transmission overheating.
• Do not shift the transmission unless the engine has returned to idle and wheels have stopped. Make a practice
of stepping on the brake pedal while shifting the transmis -
sion.
5

430 STARTING AND OPERATING
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
NOTE:
• When towing your vehicle, always follow applicable stateand provincial laws. Contact state and provincial
Highway Safety offices for additional details. • Vehicles equipped with air suspension must be placed in
Transport mode before tying them down (from the body)
on a trailer or flatbed truck. Refer to “Air Suspension – If
Equipped” for more information. If the vehicle cannot be
placed in Transport mode (for example, engine will not
run), tie-downs must be fastened to the axles (not to the
body). Failure to follow these instructions may cause fault
codes to be set and/or cause loss of proper tie-down
tension.
Towing Condition
Wheels OFF The
Ground Two-Wheel
Drive Models Four-Wheel Drive Models
Flat Tow NONENOT ALLOWED See Instructions
• Automatic transmission in PARK
• Transfer case in NEUTRAL (N)
• Tow in forward direction
Dolly Tow Front
NOT ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK

STARTING AND OPERATING 431
Recreational Towing — Two-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
Recreational towing (for two-wheel drive models) is allowed
ONLY if the rear wheels are OFF the ground. This may be
accomplished using a tow dolly or vehicle trailer. If using a
tow dolly, follow this procedure:
NOTE:
If vehicle is equipped with air suspension, ensure the vehicle
is set to Normal Ride Height.
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's instructions.
2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic trans -
mission in PARK. 4. Properly secure the rear wheels to the dolly, following the
dolly manufacturer's instructions.
5. Turn the ignition OFF and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the straight position.
CAUTION!
• Towing with the rear wheels on the ground will cause severe transmission damage. Damage from improper
towing is not covered under the New Vehicle Limited
Warranty.
• Do not disconnect the driveshaft because fluid may leak from the transmission, causing damage to internal
parts.
5

STARTING AND OPERATING 433
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your vehicle for
recreational towing.
1. Bring the vehicle to a complete stop on level ground, withthe engine running. Firmly apply the parking brake.
2. Shift the transmission to NEUTRAL. NOTE:
If vehicle is equipped with air suspension, ensure the vehicle
is set to Normal Ride Height.
3. Press and hold the brake pedal.
4. Shift the transfer case into NEUTRAL:
•With manual shift transfer case, shift the transfer caselever into NEUTRAL (N)
•With electronic shift transfer case, push and hold the transfer case NEUTRAL (N) button. Some models have
a small, recessed “N” button (at the center of the
transfer case switches) that must be pushed using a
ballpoint pen or similar object. Other models have a
rectangular NEUTRAL switch, below the rotary
transfer case control knob. The NEUTRAL (N) indi -
cator light will blink while the shift is in progress. The
light will stop blinking (stay on solid) when the shift to
NEUTRAL (N) is complete. After the shift is completed
and the NEUTRAL (N) light stays on, release the
NEUTRAL (N) button.
5. Release the parking brake.
6. Shift the transmission into REVERSE.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging the
parking brake. The transfer case NEUTRAL (N) position
disengages both the front and rear driveshafts from the
powertrain, and will allow the vehicle to roll, even if the
automatic transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle.
CAUTION!
It is necessary to follow these steps to be certain that the
transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal parts.
5

434 STARTING AND OPERATING
7. Release the brake pedal for five seconds and ensure thatthere is no vehicle movement.
8. Repeat steps 6 and 7 with automatic transmission in DRIVE.
9. Shift the transmission to NEUTRAL. Firmly apply the parking brake. Turn OFF the engine. For vehicles with
Keyless Enter-N-Go, push and hold the ENGINE
START/STOP button until the engine shuts off.
10. Shift the transmission into PARK. On 8-speed transmis -
sions the shifter will automatically select PARK when the
engine is turned off.
11. Turn the ignition to the OFF mode, then cycle the ignition to the RUN mode and back to the OFF mode. Remove the
key fob from the ignition.
12. Attach the vehicle to the tow vehicle using a suitable tow bar.
13. Release the parking brake. NOTE:
With electronic shift transfer case:
• Steps 2 through 3 are requirements that must be met before
pushing the NEUTRAL (N) button, and must continue to
be met until the shift has been completed. If any of these
requirements are not met before pushing the NEUTRAL
(N) button or are no longer met during the shift, the
NEUTRAL (N) indicator light will flash continuously until
all requirements are met or until the NEUTRAL (N) button
is released.
• The ignition must be in the ON/RUN mode for a shift to take place and for the position indicator lights to be oper -
able. If the ignition is not in the ON/RUN mode, the shift
will not take place and no position indicator lights will be
on or flashing.
• A flashing NEUTRAL (N) position indicator light indi -
cates that shift requirements have not been met.
• If the vehicle is equipped with air suspension, the engine should be started and left running for a minimum of 60
seconds (with all the doors closed) at least once every 24
hours. This process allows the air suspension to adjust the
vehicle’s ride height to compensate for temperature
effects.

STARTING AND OPERATING 435
Shifting Out Of NEUTRAL (N)
Use the following procedure to prepare your vehicle for
normal usage:
1. Bring the vehicle to a complete stop, leaving it connectedto the tow vehicle.
2. Firmly apply the parking brake.
3. Press and hold the brake pedal.
4. Start the engine. Shift the transmission into NEUTRAL.
•With manual shift transfer case, shift the transfer caselever to the desired position.
•With electronic shift transfer case with rotary selector switch, push and hold the transfer case NEUTRAL (N)
button until the NEUTRAL (N) indicator light turns off.
After the NEUTRAL (N) indicator light turns off,
release the NEUTRAL (N) button. After the NEUTRAL
(N) button has been released, the transfer case will shift
to the position indicated by the selector switch. • With electronic shift transfer case with push-button
selector switch, push and hold the switch for the
desired transfer case position, until the NEUTRAL (N)
indicator light turns off and the desired position indi -
cator light turns on.
NOTE:
When shifting out of transfer case NEUTRAL (N), turning
the engine OFF is not required, but may be helpful to avoid
gear clash. With the 8-speed automatic transmission, the
engine must remain running, since turning the engine OFF
will shift the transmission to PARK (and the transmission
must be in NEUTRAL for the transfer case to shift out of
NEUTRAL).
5. Turn the engine OFF. Shift automatic transmission into PARK. On 8-speed transmissions the shifter will auto -
matically select PARK when the engine is turned off.
6. Release the brake pedal.
7. Disconnect vehicle from the tow vehicle.
8. Start the engine.
9. Press and hold the brake pedal.
5

496 IN CASE OF EMERGENCY
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other equip-
ment designed for this purpose, following equipment manu-
facturer’s instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main structural
members of the vehicle, not to bumpers or associated
brackets. State and local laws regarding vehicles under tow
must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode. If the key fob is unavailable or the vehicle's battery is
discharged, refer to ”Manual Park Release” in this section for
instructions on shifting the transmission out of PARK for
towing.
Towing
Condition Wheels OFF
The Ground 2WD Models
4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in
NEUTRAL
•30 mph (48 km/h) max speed
•30 miles (48 km) max distance
(8–speed transmission) See instructions in “Recreational Towing”
under “Starting And Operating”
• Automatic Transmission in
PARK
• Transfer Case in NEUTRAL (N)
• Tow in forward direction
Wheel Lift Or Dolly Tow Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
CAUTION!
• Do not use sling type equipment when towing. Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not attach to front or rear suspension components. Damage
to your vehicle may result from improper towing.