2019 Ram 3500 air suspension

STARTING AND OPERATING 415
Improper Adjustment Of Weight-Distributing Hitch (Incorrect)
Recommended Distribution Hitch Adjustment
Towing With 2500/3500 Air Suspension
1. Position the truck to be ready to connect to the trailer (do not connect the trailer). NOTE:
Normal Ride Height (NRH) or Alternate Trailer Height
(ATH) can be used. The vehicle must remain in the engine
running position while attaching a trailer for proper leveling
of the air suspension system. It may not be possible to enter
Alternate Trailer Height (ATH) while lightly loaded.
2. Measure the height of the top of the front wheel opening
on the fender to ground, this is height H1.
3. Attach the trailer to the vehicle without the weight distri -
bution bars connected.
4. Measure the height of the top of the front wheel opening on the fender to ground, this is height H2.
5. Install and adjust the tension in the weight distributing bars per the manufacturers’ recommendations so that the
height of the front fender is approximately (H2-H1)/
2+H1 (about 1/2 the difference between H2 and H1 above
normal ride height [H1]).
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416 STARTING AND OPERATING
6. Perform a visual inspection of the trailer and weightdistributing hitch to confirm manufacturers’ recommen -
dations have been met.
NOTE:
For all towing conditions, we recommend towing with tow
haul mode engaged.
Towing With All Other 2500/3500 (Non-Air Suspension)
1. Position the truck to be ready to connect to the trailer (do not connect the trailer).
2. Measure the height of the top of the front wheel opening on the fender to ground, this is height H1.
3. Attach the trailer to the vehicle without the weight distri -
bution bars connected. 4. Measure the height of the top of the front wheel opening
on the fender to ground, this is height H2.
5. Install and adjust the tension in the weight distributing bars per the manufacturers’ recommendations so that the
height of the front fender is approximately (H2-H1)/
2+H1 (about 1/2 the difference between H2 and H1 above
normal ride height [H1]).
6. Perform a visual inspection of the trailer and weight distributing hitch to confirm manufacturers’ recommen -
dations have been met.
NOTE:
For all towing conditions, we recommend towing with tow
haul mode engaged.
Measurement Example
Example 2500/3500
Height (mm)
H1 1030
H2 1058
H2-H1 28
(H2-H1)/2 14
(H2-H1)/2 + H1 1044
Measurement ExampleExample 2500/3500
Height (mm)
H1 1030
H2 1058
H2-H1 28
(H2-H1)/2 14
(H2-H1)/2 + H1 1044

STARTING AND OPERATING 427
Air Suspension System
To aid in attaching/detaching the trailer from the vehicle,
the air suspension system can be used. Refer to “Air Suspen-
sion System” in “Starting And Operating” for further infor -
mation.
NOTE:
The vehicle must remain in the engine running position
while attaching a trailer for proper leveling of the air suspen -
sion system.
SNOWPLOW
2500/3500 Models Only
Snowplow Prep Packages are available as a factory installed
option. These packages include components necessary to
equip your vehicle with a snowplow.
NOTE:
Before installation of a snowplow it is highly recommended
that the owner/installer obtain and follow the recommenda -
tions contained within the current Body Builders Guide. See
your authorized dealer, installer or snowplow manufacturer
for this information. There are unique electrical systems that
must be connected to properly assure operator safety and
prevent overloading vehicle systems. Before Plowing
• Check the hydraulic system for leaks and proper fluid
level.
• Check the mounting bolts and nuts for proper tightness.
• Check the runners and cutting edge for excessive wear. The cutting edge should be ¼ to ½ in (6 cm to 1.2 cm) above
ground in snow plowing position.
• Check that snowplow lighting is connected and func -
tioning properly.
WARNING!
Attaching a snowplow to this vehicle could adversely
affect performance of the airbag system in a collision. Do
not expect that the airbag will perform as described
earlier in this manual.
CAUTION!
The “Lamp Out” indicator could illuminate if exterior
lamps are not properly installed.
5

430 STARTING AND OPERATING
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
NOTE:
• When towing your vehicle, always follow applicable stateand provincial laws. Contact state and provincial
Highway Safety offices for additional details. • Vehicles equipped with air suspension must be placed in
Transport mode before tying them down (from the body)
on a trailer or flatbed truck. Refer to “Air Suspension – If
Equipped” for more information. If the vehicle cannot be
placed in Transport mode (for example, engine will not
run), tie-downs must be fastened to the axles (not to the
body). Failure to follow these instructions may cause fault
codes to be set and/or cause loss of proper tie-down
tension.
Towing Condition
Wheels OFF The
Ground Two-Wheel
Drive Models Four-Wheel Drive Models
Flat Tow NONENOT ALLOWED See Instructions
• Automatic transmission in PARK
• Transfer case in NEUTRAL (N)
• Tow in forward direction
Dolly Tow Front
NOT ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK

STARTING AND OPERATING 431
Recreational Towing — Two-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
Recreational towing (for two-wheel drive models) is allowed
ONLY if the rear wheels are OFF the ground. This may be
accomplished using a tow dolly or vehicle trailer. If using a
tow dolly, follow this procedure:
NOTE:
If vehicle is equipped with air suspension, ensure the vehicle
is set to Normal Ride Height.
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's instructions.
2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic trans -
mission in PARK. 4. Properly secure the rear wheels to the dolly, following the
dolly manufacturer's instructions.
5. Turn the ignition OFF and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the straight position.
CAUTION!
• Towing with the rear wheels on the ground will cause severe transmission damage. Damage from improper
towing is not covered under the New Vehicle Limited
Warranty.
• Do not disconnect the driveshaft because fluid may leak from the transmission, causing damage to internal
parts.
5

STARTING AND OPERATING 433
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your vehicle for
recreational towing.
1. Bring the vehicle to a complete stop on level ground, withthe engine running. Firmly apply the parking brake.
2. Shift the transmission to NEUTRAL. NOTE:
If vehicle is equipped with air suspension, ensure the vehicle
is set to Normal Ride Height.
3. Press and hold the brake pedal.
4. Shift the transfer case into NEUTRAL:
•With manual shift transfer case, shift the transfer caselever into NEUTRAL (N)
•With electronic shift transfer case, push and hold the transfer case NEUTRAL (N) button. Some models have
a small, recessed “N” button (at the center of the
transfer case switches) that must be pushed using a
ballpoint pen or similar object. Other models have a
rectangular NEUTRAL switch, below the rotary
transfer case control knob. The NEUTRAL (N) indi -
cator light will blink while the shift is in progress. The
light will stop blinking (stay on solid) when the shift to
NEUTRAL (N) is complete. After the shift is completed
and the NEUTRAL (N) light stays on, release the
NEUTRAL (N) button.
5. Release the parking brake.
6. Shift the transmission into REVERSE.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging the
parking brake. The transfer case NEUTRAL (N) position
disengages both the front and rear driveshafts from the
powertrain, and will allow the vehicle to roll, even if the
automatic transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle.
CAUTION!
It is necessary to follow these steps to be certain that the
transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal parts.
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434 STARTING AND OPERATING
7. Release the brake pedal for five seconds and ensure thatthere is no vehicle movement.
8. Repeat steps 6 and 7 with automatic transmission in DRIVE.
9. Shift the transmission to NEUTRAL. Firmly apply the parking brake. Turn OFF the engine. For vehicles with
Keyless Enter-N-Go, push and hold the ENGINE
START/STOP button until the engine shuts off.
10. Shift the transmission into PARK. On 8-speed transmis -
sions the shifter will automatically select PARK when the
engine is turned off.
11. Turn the ignition to the OFF mode, then cycle the ignition to the RUN mode and back to the OFF mode. Remove the
key fob from the ignition.
12. Attach the vehicle to the tow vehicle using a suitable tow bar.
13. Release the parking brake. NOTE:
With electronic shift transfer case:
• Steps 2 through 3 are requirements that must be met before
pushing the NEUTRAL (N) button, and must continue to
be met until the shift has been completed. If any of these
requirements are not met before pushing the NEUTRAL
(N) button or are no longer met during the shift, the
NEUTRAL (N) indicator light will flash continuously until
all requirements are met or until the NEUTRAL (N) button
is released.
• The ignition must be in the ON/RUN mode for a shift to take place and for the position indicator lights to be oper -
able. If the ignition is not in the ON/RUN mode, the shift
will not take place and no position indicator lights will be
on or flashing.
• A flashing NEUTRAL (N) position indicator light indi -
cates that shift requirements have not been met.
• If the vehicle is equipped with air suspension, the engine should be started and left running for a minimum of 60
seconds (with all the doors closed) at least once every 24
hours. This process allows the air suspension to adjust the
vehicle’s ride height to compensate for temperature
effects.

458 IN CASE OF EMERGENCY
Power Distribution Center
The Power Distribution Center is located in the engine
compartment near the battery. This center contains cartridge
fuses, micro fuses, relays, and circuit breakers. A description
of each fuse and component may be stamped on the insidecover, otherwise the cavity number of each fuse is stamped
on the inside cover that corresponds to the following chart.
Power Distribution Center Location
Cavity Cartridge Fuse Micro Fuse Description
F01 80 Amp Black –Rad Fan Control Module – If Equipped (DS 1500
Only)
F02 60 Amp Yellow –ABS Pump Motor (HD Only)
F03 60 Amp Yellow –Rad Fan – If Equipped
F04 50 Amp Red 400W Inverter – If Equipped (HD Only)
F05 40 Amp Green
50 Amp Red (Special
Services Vehicle (SSV)) –
Compressor For Air Suspension – If Equipped