2019 Ram 3500 Chassis Cab door lock

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INTRODUCTION
INTRODUCTION .............................................................. 12
 HOW TO USE THIS MANUAL ....................................... 13
Essential Information .................................................... 13
Symbols ........................................................................... 13
 WARNINGS AND CAUTIONS ....................................... 14
 VAN CONVERSIONS/CAMPERS ................................ 14
 VEHICLE MODIFICATIONS/ALTERATIONS ........... 14
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED...................... 15
 KEYS ..................................................................................... 17
Key Fob ........................................................................... 17
 IGNITION SWITCH ......................................................... 23
Keyless Push Button Ignition....................................... 23
 REMOTE START — IF EQUIPPED .................................. 26
How To Use Remote Start ............................................ 26
Remote Start Abort Message........................................ 26
To Enter Remote Start Mode........................................ 27
To Exit Remote Start Mode Without Driving The
Vehicle ............................................................................ 27

To Exit Remote Start Mode And Drive The Vehicle ..... 27

Remote Start Comfort Systems — If Equipped......... 27
General Information ..................................................... 28 
SENTRY KEY .......................................................................28
Key Programming ........................................................29
Replacement Keys ........................................................29
General Information .....................................................30
 VEHICLE SECURITY ALARM .......................................30
To Arm The System .......................................................30
To Disarm The System ..................................................31
Rearming Of The System ..............................................31
Security System Manual Override ..............................32
 DOORS .................................................................................32
Manual Door Locks .......................................................32
Power Door Locks — If Equipped .............................33
Keyless Enter-N-Go — Passive Entry ........................34
Automatic Door Locks — If Equipped .....................37
Child-Protection Door Lock ........................................38
 SEATS ................................................................................39
Manual Front Seat Adjustment....................................39
Manual Rear Seat Adjustment .....................................41
Power Driver Seat Adjustment — If Equipped .........42
Driver Memory Seats — If Equipped .......................44
Heated Seats — If Equipped ........................................47
Ventilated Seats — If Equipped...................................49
 HEAD RESTRAINTS ......................................................50
Front Head Restraints ...................................................50
Rear Head Restraint Adjustment ................................52
Rear Head Restraint Removal......................................53

GETTING TO KNOW YOUR VEHICLE 17
KEYS
Key Fob
Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system. The
Remote Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature.
NOTE:
The key fob may not be found if it is located next to a mobile
phone, laptop or other electronic device; these devices may
block the key fob’s wireless signal.
The key fob allows you to lock or unlock all doors, as well as
activate the Panic Alarm from distances up to approximately
66 ft (20 m) using a handheld key fob. The key fob does not
need to be pointed at the vehicle to activate the system.
NOTE:
• In the ON/RUN position, all key fob buttons will workuntil the vehicle reaches 3 mph (5 km/h).
• The key fob should not be placed next to the wireless charging pad (if equipped). Key Fob
In case the ignition switch does not change with the push of
a button, the key fob may have a low or fully depleted
battery. A low key fob battery can be verified by referring to
the instrument cluster, which will display directions to
follow.
1 — Emergency Key
2 — Unlock
3 — Lock
4 — Remote Start
5 — PANIC
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18 GETTING TO KNOW YOUR VEHICLE
In a situation where the battery is low or fully depleted, a
back up method can be used to operate the ignition switch.
Put the nose side of the key fob (side opposite of the Emer-
gency Key) against the ENGINE START/STOP button and
push to operate the ignition switch.
To Unlock The Doors
Push and release the unlock button on the key fob once to
unlock the driver’s door. Push the unlock button twice
within five seconds to unlock all doors. The turn signal lights
will flash to acknowledge the unlock signal. The illuminated
entry system will also turn on.
NOTE:
The instrument cluster display or Uconnect Settings are
setup for driver door first, otherwise this will unlock all
doors.
To Lock The Doors
Push and release the lock button on the key fob to lock all
doors. The turn signal lights will flash and the horn will
chirp to acknowledge the signal. Sound Horn With Remote Key Lock
This feature will cause the horn to chirp when the doors are
locked with the key fob. This feature can be turned on or
turned off.
NOTE:
Pushing the lock button on the key fob while you are in the
vehicle will activate the vehicle security alarm system.
Opening a door with the vehicle security alarm system acti
-
vated will cause the alarm to sound. Push the unlock button
to deactivate the vehicle security alarm system.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
Using The Panic Alarm
To turn the Panic Alarm feature on or off, push the Panic
button on the key fob. When the Panic Alarm is activated, the
turn signals will flash, the horn will pulse on and off, and the
interior lights will turn on.

GETTING TO KNOW YOUR VEHICLE 25
The engine only runs in the ON/RUN ignition position or
from a remote start request.
In case the ignition switch does not change with the push of
a button, the key fob may have a low or dead battery. In this
situation, a back up method can be used to operate the igni-
tion switch. Put the nose side (side opposite of the emer -
gency key) of the key fob against the ENGINE START/STOP
button and push to operate the ignition switch. Back Up Starting Method
NOTE:
The key fob may not be able to be detected by the vehicle
keyless-go system if it is located next to a mobile phone,
laptop or other electronic device; these devices may block the
key fob’s wireless signal and prevent the keyless-go system
from starting the vehicle.
NOTE:
Refer to "Starting The Engine," in "Starting And Operating"
for further information.
• Do not leave the key fob in or near the vehicle, or in a
location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless
Enter-N-Go in the ON/RUN mode. A child could
operate power windows, other controls, or move the
vehicle.
• Do not leave children or animals inside parked vehicles in hot weather. Interior heat build-up may cause
serious injury or death.
CAUTION!
An unlocked vehicle is an invitation for thieves. Always
remove key fob from the vehicle and lock all doors when
leaving the vehicle unattended.
WARNING! (Continued)
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26 GETTING TO KNOW YOUR VEHICLE
REMOTE START — IF EQUIPPED
How To Use Remote Start
All of the following conditions must be met before the engine
will remote start:
• Gear selector in PARK
• Doors closed
• Hood closed
• HAZARD switch off
• BRAKE switch inactive (brake pedal not pushed)
• Battery at an acceptable charge level
• PANIC button not pushed
• Fuel meets minimum requirement
• System not disabled from previous remote start event
• Vehicle security alarm not active
Remote Start Abort Message
The following messages will display in the instrument
cluster display if the vehicle fails to remote start or exits
remote start prematurely:
• Remote Start Cancelled — Door Open
• Remote Start Cancelled — Hood Open
• Remote Start Cancelled — Fuel Low
• Remote Start Cancelled — System Fault
• Remote Start Disabled — Start Vehicle to Reset
The instrument cluster display message stays active until the
ignition is turned to the ON/RUN position.
WARNING!
• Do not start or run an engine in a closed garage or confined area. Exhaust gas contains Carbon Monoxide
(CO) which is odorless and colorless. Carbon
Monoxide is poisonous and can cause serious injury or
death when inhaled.
• Keep key fobs away from children. Operation of the Remote Start System, windows, door locks or other
controls could cause serious injury or death.

GETTING TO KNOW YOUR VEHICLE 27
To Enter Remote Start Mode
Push and release the Remote Start button on the key
fob twice within five seconds. The parking lights
will flash, vehicle doors will lock, and the horn will
chirp twice (if programmed). Once the vehicle has started,
the engine will run for 15 minutes.
NOTE:
• If your power door locks were unlocked, Remote Start will automatically lock the doors.
• If an engine fault is present or fuel level is low, the vehicle will start and then shut down in 10 seconds.
• The park lamps will turn on and remain on during Remote Start mode.
• For security, power window and power sunroof operation (if equipped) are disabled when the vehicle is in the
Remote Start mode.
• The engine can be started two consecutive times (two 15-minute cycles) with the key fob. However, the ignition
must be placed in the ON/RUN position before you can
repeat the start sequence for a third cycle.
To Exit Remote Start Mode Without Driving The
Vehicle
Push and release the remote start button one time or allow
the engine to run for the entire 15-minute cycle.
NOTE:
To avoid unintentional shutdowns, the system will disable
with a one time push of the remote start button for two
seconds after receiving a valid remote start request.
To Exit Remote Start Mode And Drive The Vehicle
Before the end of the 15-minute cycle, push and release the
unlock button on the key fob to unlock the doors and disarm
the vehicle security alarm system (if equipped). Then, prior
to the end of the 15-minute cycle, cycle the ignition to the
ON/RUN position.
Remote Start Comfort Systems — If Equipped
When Remote Start is activated, the heated steering wheel
and driver heated seat features will automatically turn on in
cold weather. In warm weather, the driver vented seat
feature will automatically turn on when the remote start is
activated. These features will stay on through the duration of
Remote Start or until the ignition switch is placed in the ON/
RUN mode.
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GETTING TO KNOW YOUR VEHICLE 29
If the vehicle security light turns on during normal vehicle
operation (vehicle running for longer than ten seconds), it
indicates that there is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as possible by an
authorized dealer.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Key Programming
Programming key fobs may be performed at an authorized
dealer.
Replacement Keys
NOTE:
Only key fobs that are programmed to the vehicle electronics
can be used to start and operate the vehicle. Once a key fob
is programmed to a vehicle, it cannot be programmed to any
other vehicle.
NOTE:
Duplication of key fobs may be performed at an authorized
dealer. This procedure consists of programming a blank key
fob to the vehicle electronics. A blank key fob is one that has
never been programmed.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
CAUTION!
• Always remove the key fobs from the vehicle and lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go — Ignition, always remember to place the ignition in the
OFF position.
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30 GETTING TO KNOW YOUR VEHICLE
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and with
Industry Canada license-exempt RSS standard(s). Operation
is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,including interference that may cause undesired opera -
tion.
NOTE:
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
VEHICLE SECURITY ALARM
The vehicle security alarm monitors the vehicle doors and
ignition for unauthorized operation. When the vehicle secu-
rity alarm is activated, interior switches for door locks are
disabled. The system will turn the horn off after 29 seconds,
5 seconds between cycles, up to 8 cycles if the trigger remains
active and then the vehicle security alarm will rearm itself.
To Arm The System
Follow these steps to arm the vehicle security alarm:
1. Remove the key from the ignition system (refer to "Starting The Engine" in "Starting And Operating" for
further information).
• Make sure the vehicle ignition system is "OFF."
2. Perform one of the following methods to lock the vehicle:
• Push lock button on the interior power door lock switchwith the driver and/or passenger door open.

• Push the lock button on the exterior Passive Entry Door Handle with a valid key fob available in the same exterior
zone (refer to "Keyless Enter- N-Go — Passive Entry" in
"Getting To Know Your Vehicle" for further information).

• Push the lock button on the key fob.