2019 Ram 2500 Owner's Manual

INTRODUCTION 15
WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS against oper-
ating procedures that could result in a collision, bodily injury
and/or death. It also contains CAUTIONS against proce -
dures that could result in damage to your vehicle. If you do
not read this entire Owner’s Manual, you may miss
important information. Observe all Warnings and Cautions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body
modifications or special equipment installed by van conver -
sion/camper manufacturers/body builders. U.S. residents
refer to the Warranty Information book, Section 2.1.C. Cana -
dian residents refer to the “What Is Not Covered” section of
the Warranty Information book. Such equipment includes
video monitors, VCRs, heaters, stoves, refrigerators, etc. For
warranty coverage and service on these items, contact the
applicable manufacturer. Operating instructions for the special equipment installed by
the conversion/camper manufacturer should also be
supplied with your vehicle. If these instructions are missing,
please contact your authorized dealer for assistance in
obtaining replacement documents from the applicable
manufacturer.
For information on the Body Builder’s Guide refer to
www.rambodybuilder.com
. This website contains dimen -
sional and technical specifications for your vehicle. It is
intended for Second Stage Manufacturer's technical support.
For service issues, contact your authorized dealer.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and may
lead to a collision resulting in serious injury or death.
1

16
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED
Access your Owner’s Information right through your Ucon-
nect 4C or 4C NAV touchscreen system — If Equipped.
To access the Vehicle User Guide on your Uconnect Touch -
screen: Press the Uconnect Apps button. From there, press
the Vehicle User Guide icon on your touchscreen. No Ucon -
nect registration is required.
Uconnect 4C NAV With 8.4–inch Display Vehicle User Guide Touchscreen Icon
NOTE:
Vehicle User Guide features are not available while the
vehicle is moving. If you try to access while the vehicle is in
motion, the system will display: Feature not available while
the vehicle is in motion.

GETTING TO KNOW YOUR VEHICLE 17
Pre-Installed Features
Once you launch your Vehicle User Guide, you will be able
to explore your warranty information and radio manual
when and where you need them. Your Uconnect system
displays the Vehicle User Guide on your touchscreen radio
to assist in better understanding your vehicle. There’s no app
to download, no phone to connect and no external device
needed for playback. Plus, it’s updated throughout the year,
in real-time, so it never goes out of date.Features/Benefits
• Pre-installed on your Uconnect touchscreen radio
• Enhanced search and browsing capability
• Robust NAV application — If Equipped
• Add selected topics to a fast-access Favorites category
• Icon and symbol glossary
• Warranty information
• Crucial driver information and assistance:
Tip:

When viewing a topic, tap the star icon to add it to your
Favorites, for easy access in the future.
Your User Guide —
Updated in real-time
Available when and where
you need it
Touchscreen convenience Customizable interface
Maintenance schedules and
information Multilingual
Comprehensive icon &
symbol glossary
Operating Instructions Maintenance Schedules
Warranty Information Emergency Procedures
Fluid Level Standards 911 Contact and More
2

18 GETTING TO KNOW YOUR VEHICLE
KEYS
Key Fob
Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system. The
Remote Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature.
NOTE:
The key fob may not be found if it is located next to a mobile
phone, laptop or other electronic device; these devices may
block the key fob’s wireless signal.
The key fob allows you to lock or unlock all doors, tailgate,
and the RamBox (if equipped) as well as activate the Panic
Alarm from distances up to approximately 66 ft (20 m) using
a handheld key fob. The key fob does not need to be pointed
at the vehicle to activate the system.
NOTE:
• In the ON/RUN position, all key fob buttons will workuntil the vehicle reaches 3 mph (5 km/h).
• The key fob should not be placed next to the wireless charging pad (if equipped). Key Fob
In case the ignition switch does not change with the push of
a button, the key fob may have a low or fully depleted
battery. A low key fob battery can be verified by referring to
the instrument cluster, which will display directions to
follow.
1 — Emergency Key
2 — Unlock
3 — Lock
4 — Remote Start
5 — PANIC

GETTING TO KNOW YOUR VEHICLE 19
In a situation where the battery is low or fully depleted, a
back up method can be used to operate the ignition switch.
Put the nose side of the key fob (side opposite of the Emer-
gency Key) against the ENGINE START/STOP button and
push to operate the ignition switch.
To Unlock The Doors And Tailgate
Push and release the unlock button on the key fob once to
unlock the driver’s door. Push the unlock button twice
within five seconds to unlock all doors, the tailgate and the
RamBox (if equipped). The turn signal lights will flash to
acknowledge the unlock signal. The illuminated entry
system will also turn on.
NOTE:
The instrument cluster display or Uconnect Settings are
setup for driver door first, otherwise this will unlock all
doors.
To Lock The Doors And Tailgate
Push and release the lock button on the key fob to lock all
doors, the tailgate, and the RamBox (if equipped). The turn
signal lights will flash and the horn will chirp to acknowl -
edge the signal. Sound Horn With Remote Key Lock
This feature will cause the horn to chirp when the doors are
locked with the key fob. This feature can be turned on or
turned off.
NOTE:
Pushing the lock button on the key fob while you are in the
vehicle will activate the vehicle security alarm system.
Opening a door with the vehicle security alarm system acti
-
vated will cause the alarm to sound. Push the unlock button
to deactivate the vehicle security alarm system.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
Using The Panic Alarm
To turn the Panic Alarm feature on or off, push the Panic
button on the key fob. When the Panic Alarm is activated, the
turn signals will flash, the horn will pulse on and off, and the
interior lights will turn on.
2

20 GETTING TO KNOW YOUR VEHICLE
The Panic Alarm will stay on for three minutes unless you
turn it off by either pushing the Panic button a second time
or drive the vehicle at a speed of 15 mph (24 km/h) or
greater.
NOTE:
• The interior lights will turn off if you place the ignition inthe ACC or ON/RUN position while the Panic Alarm is
activated. However, the exterior lights and horn will
remain on.
• You may need to be less than 35 ft (11 m) from the vehicle when using the key fob to turn off the Panic Alarm due to
the radio frequency noises emitted by the system.
Air Suspension (Remote Lowering Of The Vehicle) — If
Equipped For easy entry and loading, your vehicle can be
lowered by pushing the key fob air suspension
lowering button two times. When key fob lowering
is requested, the vehicle will send a series of chirps and
flashes to alert the customer that the operation has begun
and will continue these alerts until it successfully lowers. The following conditions must be met for the vehicle to
lower remotely:
• The vehicle must not already be in Entry/Exit (Park) ride
height.
• The vehicle battery must be fully charged.
• All doors must be closed.
• The key fob must be out of the vehicle.
Canceling Remote Lowering
Vehicle lowering can be cancelled at anytime. When vehicle
lowering is canceled, the vehicle will raise up to the next
defined level and lock out the remote lowering feature until
the ignition has been cycled ON/OFF.
To cancel vehicle lowering, push the key fob air suspension
lowering button one time during the lowering process.
When vehicle lowering is canceled, the horn will chirp two
times and the turn signal lamps will flash four times. Once
raising is completed, the horn will chirp one time.
NOTE:
Refer to “Air Suspension System” in “Starting And Oper -
ating” for further information.

GETTING TO KNOW YOUR VEHICLE 21
Replacing The Battery In The Key Fob With Remote
Control
The replacement battery model is one CR2032 battery.
NOTE:
• Perchlorate Material — special handling may apply. Seewww.dtsc.ca.gov/hazardouswaste/perchlorate for
further information.
• Do not touch the battery terminals that are on the back housing or the printed circuit board. 1. Remove the emergency key by pushing and holding the
release button located on the side of the key fob while
pulling the emergency key out with your other hand.
Emergency Key Release button
2

22 GETTING TO KNOW YOUR VEHICLE
2. Slightly remove the emergency key from the key fob,approximately 10 mm. The blade of the emergency key
should just become visible.
Emergency Key 3. Holding the key fob with the button side facing down,
use the emergency key to pry up the battery cover until
the cover releases from the key fob housing.
Key Fob Back Cover Removal