2019 Ram 2500 warning light

STARTING AND OPERATING 427
Air Suspension System
To aid in attaching/detaching the trailer from the vehicle,
the air suspension system can be used. Refer to “Air Suspen-
sion System” in “Starting And Operating” for further infor -
mation.
NOTE:
The vehicle must remain in the engine running position
while attaching a trailer for proper leveling of the air suspen -
sion system.
SNOWPLOW
2500/3500 Models Only
Snowplow Prep Packages are available as a factory installed
option. These packages include components necessary to
equip your vehicle with a snowplow.
NOTE:
Before installation of a snowplow it is highly recommended
that the owner/installer obtain and follow the recommenda -
tions contained within the current Body Builders Guide. See
your authorized dealer, installer or snowplow manufacturer
for this information. There are unique electrical systems that
must be connected to properly assure operator safety and
prevent overloading vehicle systems. Before Plowing
• Check the hydraulic system for leaks and proper fluid
level.
• Check the mounting bolts and nuts for proper tightness.
• Check the runners and cutting edge for excessive wear. The cutting edge should be ¼ to ½ in (6 cm to 1.2 cm) above
ground in snow plowing position.
• Check that snowplow lighting is connected and func -
tioning properly.
WARNING!
Attaching a snowplow to this vehicle could adversely
affect performance of the airbag system in a collision. Do
not expect that the airbag will perform as described
earlier in this manual.
CAUTION!
The “Lamp Out” indicator could illuminate if exterior
lamps are not properly installed.
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STARTING AND OPERATING 433
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your vehicle for
recreational towing.
1. Bring the vehicle to a complete stop on level ground, withthe engine running. Firmly apply the parking brake.
2. Shift the transmission to NEUTRAL. NOTE:
If vehicle is equipped with air suspension, ensure the vehicle
is set to Normal Ride Height.
3. Press and hold the brake pedal.
4. Shift the transfer case into NEUTRAL:
•With manual shift transfer case, shift the transfer caselever into NEUTRAL (N)
•With electronic shift transfer case, push and hold the transfer case NEUTRAL (N) button. Some models have
a small, recessed “N” button (at the center of the
transfer case switches) that must be pushed using a
ballpoint pen or similar object. Other models have a
rectangular NEUTRAL switch, below the rotary
transfer case control knob. The NEUTRAL (N) indi -
cator light will blink while the shift is in progress. The
light will stop blinking (stay on solid) when the shift to
NEUTRAL (N) is complete. After the shift is completed
and the NEUTRAL (N) light stays on, release the
NEUTRAL (N) button.
5. Release the parking brake.
6. Shift the transmission into REVERSE.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging the
parking brake. The transfer case NEUTRAL (N) position
disengages both the front and rear driveshafts from the
powertrain, and will allow the vehicle to roll, even if the
automatic transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle.
CAUTION!
It is necessary to follow these steps to be certain that the
transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal parts.
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436 STARTING AND OPERATING
10. Release the parking brake.
11. Shift the transmission into gear, release the brake pedal,and check that the vehicle operates normally.
NOTE:
With electronic shift transfer case:
• Steps 3 and 4 are requirements that must be met before pushing the button to shift out of NEUTRAL (N), and must
continue to be met until the shift has been completed. If
any of these requirements are not met before pushing the
button or are no longer met during the shift, the
NEUTRAL (N) indicator light will flash continuously until
all requirements are met or until the button is released.
• The ignition must be in the ON/RUN mode for a shift to take place and for the position indicator lights to be oper -
able. If the ignition is not in the ON/RUN mode, the shift
will not take place and no position indicator lights will be
on or flashing.
• A flashing NEUTRAL (N) position indicator light indi -
cates that shift requirements have not been met.DRIVING TIPS
Driving On Slippery Surfaces
Acceleration
Rapid acceleration on snow covered, wet, or other slippery
surfaces may cause the driving wheels to pull erratically to
the right or left. This phenomenon occurs when there is a
difference in the surface traction under the rear (driving)
wheels.
WARNING!
Rapid acceleration on slippery surfaces is dangerous.
Unequal traction can cause sudden pulling of the rear
wheels. You could lose control of the vehicle and
possibly have a collision. Accelerate slowly and carefully
whenever there is likely to be poor traction (ice, snow,
wet, mud, loose sand, etc.).

STARTING AND OPERATING 437
(Continued)
Driving Through Water
Driving through water more than a few inches/centimeters
deep will require extra caution to ensure safety and prevent
damage to your vehicle.
Flowing/Rising Water
Shallow Standing Water
Although your vehicle is capable of driving through shallow
standing water, consider the following Cautions and Warn-
ings before doing so.
WARNING!
Do not drive on or across a road or path where water is
flowing and/or rising (as in storm run-off). Flowing
water can wear away the road or path's surface and cause
your vehicle to sink into deeper water. Furthermore,
flowing and/or rising water can carry your vehicle away
swiftly. Failure to follow this warning may result in
injuries that are serious or fatal to you, your passengers,
and others around you.
WARNING!
• Driving through standing water limits your vehicle’s traction capabilities. Do not exceed 5 mph (8 km/h)
when driving through standing water.
• Driving through standing water limits your vehicle’s braking capabilities, which increases stopping
distances. Therefore, after driving through standing
water, drive slowly and lightly press on the brake pedal
several times to dry the brakes.
• Failure to follow these warnings may result in injuries that are serious or fatal to you, your passengers, and
others around you.
CAUTION!
• Always check the depth of the standing water before driving through it. Never drive through standing water
that is deeper than the bottom of the tire rims mounted
on the vehicle.
• Determine the condition of the road or the path that is under water and if there are any obstacles in the way
before driving through the standing water.
• Do not exceed 5 mph (8 km/h) when driving through standing water. This will minimize wave effects.
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442 IN CASE OF EMERGENCY
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a tow,just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
• SiriusXM Guardian™ Customer Care – In-vehicle support for SiriusXM Guardian™.
• Vehicle Customer Care – Total support for all other vehicle issues.
SOS Call
1. Push the SOS Call button on the overhead console.
NOTE:
In case the SOS Call button is pushed in error, there will be a
ten second delay before the SOS Call system initiates a call to
a SOS operator. To cancel the SOS Call connection, push the
SOS call button on the overhead console or press the cancel -
lation button on the Device Screen. Termination of the SOS
Call will turn off the green LED light on the overhead
console. 2. The LED light located between the ASSIST and SOS
buttons on the overhead console will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS oper -
ator is made, the SOS Call system may transmit the
following important vehicle information to a SOS oper -
ator:
•Indication that the occupant placed a SOS Call.
•The vehicle brand.
•The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi -
tional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.

444 IN CASE OF EMERGENCY
(Continued)
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is detected,
and at the beginning of each ignition cycle:
• The overhead console light located between the ASSIST and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message: “Vehicle device requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle device requires service. Please contact your dealer.” Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited to,
the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes disconnected during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global Positioning Satellite signals are unavailable or obstructed.
WARNING!
• Ignoring the overhead console light could mean you will not have SOS Call services. If the overhead console
light is illuminated, have your authorized dealer
service the SOS Call system immediately.
• The Occupant Restraint Control module turns on theair bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If the
Air Bag Warning Light is illuminated, have your autho -
rized dealer service the Occupant Restraint Control
system immediately.
WARNING! (Continued)

IN CASE OF EMERGENCY 481
NOTE:
If the bottle jack will not lower by turning the dial (thumb-
wheel) by hand, it may be necessary to use the jack driver in
order to lower the jack.
4. By rotating the lug wrench clockwise, raise the vehicle until the wheel just clears the surface.
5. Remove the lug nuts and pull the wheel off. On single rear-wheel (SRW) trucks, install the spare wheel and lug
nuts with the cone shaped end of the wheel nuts toward
the wheel. On 3500 dual rear-wheel models (DRW)
trucks, if the outer tire is being replaced then leave the
inner wheel on the vehicle. If the inner wheel is being replaced remove the outer wheel and replace the inner
wheel. The wheel nuts are a two-piece assembly with a
flat face. Lightly tighten the lug nuts. To avoid the risk of
forcing the vehicle off the jack, do not fully tighten the lug
nuts until the vehicle has been lowered.
Rear Inner Wheel Proper Placement (Dual Rear Wheel Equipped)
CAUTION!
Before raising the wheel off the ground, make sure that
the jack will not damage surrounding truck parts and
adjust the jack position as required.
WARNING!
Raising the vehicle higher than necessary can make the
vehicle less stable. It could slip off the jack and hurt
someone near it. Raise the vehicle only enough to
remove the tire.6

IN CASE OF EMERGENCY 489
Preparations For Jump Start
The battery in your vehicle is located in the front of the
engine compartment, behind the left headlight assembly.
NOTE:
The positive battery post may be covered with a protective
cap if equipped. Lift up on the cap to gain access to the posi-
tive battery post. Do not jump off fuses. Only jump directly
off positive post which has a positive (+) symbol on or
around the post.
Positive Battery Post 1. Apply the parking brake, shift the automatic transmis-
sion into PARK and turn the ignition OFF.
2. Turn off the heater, radio, and all unnecessary electrical accessories.
WARNING!
• Take care to avoid the radiator cooling fan whenever the hood is raised. It can start anytime the ignition
switch is ON. You can be injured by moving fan blades.
• Remove any metal jewelry such as rings, watch bands and bracelets that could make an inadvertent electrical
contact. You could be seriously injured.
• Batteries contain sulfuric acid that can burn your skin or eyes and generate hydrogen gas which is flammable
and explosive. Keep open flames or sparks away from
the battery.
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