2019 Ram 1500 service

INTRODUCTION
Dear Customer, congratulations on selecting your new
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and
perform tasks that are not intended for conventional pas-
senger vehicles. It handles and maneuvers differently from
many passenger vehicles both on-road and off-road, so
take time to become familiar with your vehicle. If
equipped, the two-wheel drive version of this vehicle was
designed for on-road use only. It is not intended for
off-road driving or use in other severe conditions suited for
a four-wheel drive vehicle. Before you start to drive this
vehicle, read the Owner ’s Manual. Be sure you are familiar
with all vehicle controls, particularly those used for brak-
ing, steering, transmission, and transfer case shifting.
Learn how your vehicle handles on different road surfaces.
Your driving skills will improve with experience. When
driving off-road, or working the vehicle, don’t overload the
vehicle or expect the vehicle to overcome the natural laws
of physics. Always observe federal, state, provincial and
local laws wherever you drive. As with other vehicles of
this type, failure to operate this vehicle correctly may result
in loss of control or a collision. Refer to the “Driving Tips”
in “Starting and Operating” for further information.This Owner ’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint you
with the operation and maintenance of your vehicle. It is
supplemented by Warranty Information, and customer
oriented documents. In the attached Warranty Booklet you
will find a description of the services that FCA offers to its
customers, the Warranty Certificate and the details of the
terms and conditions for maintaining its validity. Please
take the time to read all of these publications carefully
before driving your vehicle for the first time. Following the
instructions, recommendations, tips, and important warn-
ings in this manual will help assure safe and enjoyable
operation of your vehicle.
This Owner ’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related
to the trim level, engine, and version that you have
purchased. Any content introduced throughout the Own-
er ’s Information, that may or may not be applicable to your
vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help
you use your vehicle in the best possible way. FCA aims at
a constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
4 INTRODUCTION

described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
If applicable, refer to the Owner ’s Manual Supplement for
related information.
NOTE:After reviewing the Owner ’s Information, it should
be stored in the vehicle for convenient referencing, and
remain with the vehicle when sold.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
HOW TO USE THIS MANUAL
Essential Information
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the items
of equipment ordered, certain descriptions and illustra-
tions may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Symbols
Some vehicle components have colored labels whose sym-
bols indicate precautions to be observed when using this
component. Refer to “Warning Lights and Messages” in
“Getting To Know Your Instrument Panel” for further
information on the symbols used in your vehicle.
WARNINGS AND CAUTIONS
This Owner ’s Manual contains WARNINGSagainst oper-
ating procedures that could result in a collision, bodily
injury and/or death. It also contains CAUTIONSagainst
procedures that could result in damage to your vehicle. If
you do not read this entire Owner ’s Manual, you may miss
important information. Observe all Warnings and Cau-
tions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body
modifications or special equipment installed by van
conversion/camper manufacturers/body builders. U.S.
residents refer to the Warranty Information book, Section
2.1.C. Canadian residents refer to the “What Is Not Cov-
ered” section of the Warranty Information book. Such
equipment includes video monitors, VCRs, heaters, stoves,
1
INTRODUCTION 5

refrigerators, etc. For warranty coverage and service on
these items, contact the applicable manufacturer.
Operating instructions for the special equipment installed
by the conversion/camper manufacturer should also be
supplied with your vehicle. If these instructions are miss-
ing, please contact your authorized dealer for assistance in
obtaining replacement documents from the applicable
manufacturer.
For information on the Body Builder ’s Guide refer to
www.rambodybuilder.com. This website contains dimen-
sional and technical specifications for your vehicle. It is
intended for Second Stage Manufacturer’s technical sup-
port. For service issues, contact your authorized dealer.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and may
lead to a collision resulting in serious injury or death.
6 INTRODUCTION

SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system does
not need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button ignition
and a RF receiver to prevent unauthorized vehicle opera-
tion. Therefore, only key fobs that are programmed to the
vehicle can be used to start and operate the vehicle. The
system cannot reprogram a key fob obtained from another
vehicle.
After turning the ignition switch to the ON/RUN position,
the vehicle security light will turn on for three seconds for
a bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In
addition, if the light begins to flash after the bulb check, it
indicates that someone attempted to start the engine with
an invalid key fob. In the event that a valid key fob is used
to start the engine but there is an issue with the vehicle
electronics, the engine will start and shut off after two
seconds.If the vehicle security light turns on during normal vehicle
operation (vehicle running for longer than ten seconds), it
indicates that there is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as possible by an
authorized dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Key Programming
Programming key fobs may be performed at an authorized
dealer.
32 GETTING TO KNOW YOUR VEHICLE

Replacement Keys
NOTE:Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
• Always remove the key fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go —
Ignition, always remember to place the ignition in
the OFF position.
NOTE: Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of programming
a blank key fob to the vehicle electronics. A blank key fob
is one that has never been programmed.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
VEHICLE SECURITY ALARM
The vehicle security alarm monitors the vehicle doors,
tailgate, and ignition for unauthorized operation. When the
vehicle security alarm is activated, interior switches for
door locks are disabled. The system will turn the horn off
after 29 seconds, 5 seconds between cycles, up to 8 cycles if
the trigger remains active and then the vehicle security
alarm will rearm itself.
3
GETTING TO KNOW YOUR VEHICLE 33

•The LED light on the key fob will not blink if the key fob
battery is low or fully depleted, but a low key fob battery
condition will still support the Passive Entry system
functionality. When the key fob battery is low, the
instrument cluster will display a message indicating that
the key fob battery is low. Refer to “Keys” in “Getting To
Know Your Vehicle” for further information.
The vehicle doors can also be locked by using the key fob
lock button or the lock button located on the vehicle’s
interior door panel.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2.
This device must accept any interference received, includ-
ing interference that may cause undesired operation.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
Automatic Door Locks — If Equipped
The auto door lock feature default condition is enabled.
When enabled, the door locks will lock automatically when
the vehicle’s speed exceeds 15 mph (24 km/h). The auto
door lock feature can be enabled or disabled by an autho-
rized dealer per written request of the customer. Please see
an authorized dealer for service.
Automatic Doors Unlock — If Equipped
This feature unlocks all of the doors of the vehicle when either
front door is opened. This will occur only after the vehicle has
been shifted into the PARK position after the vehicle has been
driven (shifted out of PARK and all doors closed).
Automatic Doors Unlock Programming — If
Equipped
The Automatic Doors Unlock feature can be enabled or
disabled as follows:
• For vehicles not equipped with a touchscreen radio,
refer to “Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further information.
• For vehicles equipped with a touchscreen radio, refer to
“Uconnect Settings” in “Multimedia” for further infor-
mation.
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GETTING TO KNOW YOUR VEHICLE 41

WARNING!(Continued)
order to minimize the risk of neck injury in the event
of a crash.
• Head restraints should never be adjusted while the
vehicle is in motion. Driving a vehicle with the head
restraints improperly adjusted or removed could
cause serious injury or death in the event of a
collision.
NOTE: Do not reverse the head restraints (making the rear
of the head restraint face forward) in an attempt to gain
additional clearance to the back of your head.
Front Head Restraints
Your vehicle is equipped with front four way driver and
passenger head restraints.
To raise the head restraint, pull upward on the head
restraint. To lower the head restraint, push the adjustment
button, located at the base of the head restraint, and push
downward on the head restraint.
To adjust the head restraint forward, pull the top of the
head restraint toward the front of the vehicle as desired
and release. To adjust the head restraint rearward, pull the top of the head restraint to the forward most position and
release. The head restraint will return to the rear most
position.
NOTE:
If your vehicle is equipped with a front bench seat,
the center head restraint is not adjustable or removable.
NOTE: The head restraints should only be removed by
qualified technicians, for service purposes only. If either of
the head restraints require removal, see an authorized
dealer.
Head Restraint Adjustment Button
56 GETTING TO KNOW YOUR VEHICLE

NOTE:The head restraints should only be removed by
qualified technicians, for service purposes only. If any of
the head restraints require removal, see an authorized
dealer.
For child restraint tethering, refer to “Occupant Restraint
Systems” in “Safety” for further information.
STEERING WHEEL
Tilt/Telescoping Steering Column
This feature allows you to tilt the steering column upward
or downward. It also allows you to lengthen or shorten the
steering column. The tilt/telescoping lever is located on the
steering column, below the multifunction lever. To unlock the steering column, push the lever downward.
To tilt the steering column, move the steering wheel
upward or downward as desired. To lengthen or shorten
the steering column, pull the steering wheel outward or
push it inward as desired. To lock the steering column into
position, push the lever upward until fully engaged.
Tilt/Telescoping Lever
58 GETTING TO KNOW YOUR VEHICLE