196Vehicle careWheel changingSome vehicles are equipped with a
tyre repair kit instead of a spare wheel
3 193.
Make the following preparations and
observe the following information:
● Park the vehicle on a level, firm and non-slippery surface. The
front wheels must be in the
straight-ahead position.
● Apply the parking brake and engage first gear or reverse gear.
● Remove the spare wheel 3 197.
● Never change more than one wheel at a time.
● Use the jack only to change wheels in case of puncture, not
for a seasonal winter or summer
tyre change.
● The jack is maintenance-free.
● If the ground on which the vehicle
is standing is soft, a solid board
(max. 1 cm thick) should be
placed under the jack.
● Remove heavy objects out of the
vehicle before jacking up.● No people or animals may be in the vehicle when it is jacked-up.
● Never crawl under a jacked-up vehicle.
● Do not start the engine when the vehicle is raised on the jack.
● Clean wheel bolts / nuts and thread with a clean cloth before
mounting the wheel.9 Warning
Do not grease wheel bolt, wheel
nut and wheel nut cone.
1. Remove the wheel cover (using the hook supplied).
Vehicle tools 3 187.
2. Loosen each of the wheel bolts by
half a turn using the wheel
wrench. Ensure the wrench is
securely located. The wrench
should turn anticlockwise to
loosen the bolts. Invert the wrench if necessary.
Service and maintenance205Service and
maintenanceGeneral information ...................205
Service information ..................205
Recommended fluids, lubricants and parts .................................... 207
Recommended fluids and lubricants ................................ 207General information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the proper intervals as specified.
The detailed, up-to-date service
schedule for the vehicle is available at
the workshop.
Service display 3 94.
Engine identification 3 210.
European service intervals Maintenance of your vehicle is
required every 40,000 km or after
two years, whichever occurs first,
unless otherwise indicated by the
service display.
A shorter service interval can be valid for severe driving behaviour, e.g. for
taxis and police vehicles.
The European service intervals are
valid for the following countries:Andorra, Austria, Belgium, Croatia,
Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece,
Hungary, Iceland, Ireland, Italy,
Latvia, Liechtenstein, Lithuania,
Luxembourg, Netherlands, Norway,
Poland, Portugal, Slovakia, Slovenia,
Spain, Sweden, Switzerland, United
Kingdom.
Service display 3 94.
International service intervals
Israel:
Maintenance of your vehicle is
required every 40,000 km or after two
years, whichever occurs first, unless
otherwise indicated by the service
display.
Albania, Bosnia-Herzegovina,
Kosovo, Macedonia, Montenegro,
Serbia:
Maintenance of your vehicle is
required every 30,000 km or after
two years, whichever occurs first,
unless otherwise indicated by the
service display.
206Service and maintenanceRomania, Bulgaria, Moldova, Cyprus:
Maintenance of your vehicle is
required every 30,000 km or after
one year, whichever occurs first,
unless otherwise indicated by the service display.
Turkey:
Maintenance of your vehicle is
required every 20,000 km or after
one year, whichever occurs first,
unless otherwise indicated by the
service display.
Morocco, South Africa, Russia,
Ukraine, Belarus, Kazakhstan:
Maintenance of your vehicle is
required every 15,000 km or after
one year, whichever occurs first, unless otherwise indicated by the
service display.
Algeria, Tunisia, Malta, Singapore:
Maintenance of your vehicle is
required every 10,000 km or after
one year, whichever occurs first,
unless otherwise indicated by the service display.Egypt:
Maintenance of your vehicle is
required every 8,000 km or after
one year, whichever occurs first, unless otherwise indicated by the
service display.
Severe operating conditions exist if
one or more of the following
circumstances occur frequently: Cold
starting, stop and go operation, trailer operation, mountain driving, driving
on poor and sandy road surfaces,
increased air pollution, presence of
airborne sand and high dust content,
driving at high altitude and large
variations of temperature. Under
these severe operating conditions, certain service work may be required
more frequently than the regular service interval.
Service display 3 94.
Confirmations
Confirmation of service is recorded in the Service and warranty booklet.
The date and mileage is completed
with the stamp and signature of the
servicing workshop.Make sure that the Service and
warranty booklet is completed
correctly as continuous proof of
service is essential if any warranty or
goodwill claims are to be met, and is
also a benefit when selling the
vehicle.
Service display The service interval is based on
several parameters depending on
usage.
The service display, located in the
Driver Information Centre, indicates
when the next service is due. Seek
the assistance of a workshop.
Service display 3 94.
Service and maintenance207Recommended fluids,
lubricants and parts
Recommended fluids and lubricants
Only use products that meet the
recommended specifications.9 Warning
Operating materials are
hazardous and could be
poisonous. Handle with care. Pay
attention to information given on
the containers.
Engine oil
Engine oil is identified by its quality
and its viscosity. Quality is more
important than viscosity when
selecting which engine oil to use. The oil quality ensures e.g. engine
cleanliness, wear protection and oil
aging control, whereas viscosity
grade gives information on the oil's
thickness over a temperature range.
Dexos is the newest engine oil quality
that provides optimum protection for diesel engines. If it is unavailable,
engine oils of other listed qualities
must be used.
Select the appropriate engine oil based on its quality and on the
minimum ambient temperature
3 211.
Topping up engine oilCaution
In case of any spilled oil, wipe it up and dispose of it properly.
Engine oils of different manufacturersand brands can be mixed as long as
they comply with the required engine oil quality and viscosity.
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 211.
Additional engine oil additives
The use of additional engine oil
additives could cause damage and
invalidate the warranty.
Engine oil viscosity grades
The SAE viscosity grade gives
information of the thickness of the oil.
Multigrade oil is indicated by two
figures, e.g. SAE 5W-30. The first figure, followed by a W, indicates the
low temperature viscosity and the
second figure the high temperature
viscosity.
Select the appropriate viscosity grade depending on the minimum ambient
temperature 3 211.
All of the recommended viscosity grades are suitable for high ambient
temperatures.
Coolant and antifreeze
Use only silicate-free long life coolant
(LLC) antifreeze approved for the
vehicle. Consult a workshop.
The system is factory filled with
coolant designed for excellent
corrosion protection and frost
protection down to approx. -28 °C.
This concentration should be
maintained all year round. The use of additional coolant additives that
intend to give additional corrosion
208Service and maintenanceprotection or seal against minor leaks
can cause function problems. Liability
for consequences resulting from the
use of additional coolant additives will be rejected.
Washer fluid Use only washer fluid approved for
the vehicle to prevent damage of
wiper blades, paintwork, plastic and
rubber parts. Consult a workshop.
Brake fluid Over time, brake fluid absorbs
moisture which will reduce braking
effectiveness. The brake fluid should
therefore be replaced at the specified
interval.
AdBlue
Only use AdBlue to reduce the
nitrogen oxides in the exhaust
emission 3 142.
222Customer informationOperating data in the vehicleControl units process data for
operation of the vehicle.
This data includes, e.g.: ● vehicle status information (e.g. speed, movement delay, lateral
acceleration, wheel rotation rate, "seat belts fastened" display)
● ambient conditions (e.g. temperature, rain sensor,
distance sensor)
As a rule such data is transient, not
stored for longer than an operational
cycle, and only processed on board the vehicle itself. Control units often
include data storage (including the
vehicle key). This is used to allow
information to be documented
temporarily or permanently on vehicle
condition, component stress,
maintenance requirements and
technical events and errors.Depending on technical equipment
level, the data stored is as follows:
● system component operating states (e.g. fill level, tyre
pressure, battery status)
● faults and defects in important system components (e.g. lights,
brakes)
● system reactions in special driving situations (e.g. triggering
of an airbag, actuation of the
stability control systems)
● information on events damaging the vehicle
● for electric vehicles the amount of
charge in the high-voltage
battery, estimated range
In special cases (e.g. if the vehicle
has detected a malfunction), it may be
necessary to save data that would
otherwise just be volatile.
When you use services (e.g. repairs,
maintenance), the operating data
saved can be read together with the
vehicle identification number and
used when necessary. Staff working
for the service network ( e.g. garages,
manufacturers) or third parties (e.g.breakdown services) can read the
data from the vehicle. The same
applies to warranty work and quality
assurance measures.
Data is generally read via the OBD
(On-Board Diagnostics) port
prescribed by law in the vehicle. The operating data which is read out,
documents the technical condition of
the vehicle or individual components
and assists with fault diagnosis,
compliance with warranty obligations
and quality improvement. This data,
in particular information on
component stress, technical events,
operator errors and other faults, is
transmitted to the manufacturer
where appropriate, together with the
vehicle identification number. The
manufacturer is also subject to
product liability. The manufacturer
potentially also uses operating data
from vehicles for product recalls. This
data can also be used to check
customer warranty and guarantee
claims.
Fault memories in the vehicle can be
reset by a service company when
carrying out servicing or repairs or at
your request.