
Vehicle care221Towing
Towing the vehicle The towing eye and wheel wrench are stowed with the vehicle tools 3 204.
Disengage the cover using a suitable
tool and remove.
Screw the towing eye clockwise into
the front towing point and tighten fully using the wheel wrench.
Attach a tow rope – or better still a tow
rod – to the towing eye, never to the
bumper or front suspension units.
Caution
Do not tow the vehicle from the
rear. The front towing eye must
only be used for towing and not
recovering a vehicle.
Switch on ignition to permit operation
of brake lights, horn and windscreen
wipers, and move the steering wheel
slightly to release the steering wheel
lock.
Switch off the air suspension system 3 144.
Caution
Deactivate the driver assistance
systems like active emergency
braking 3 167, otherwise the
vehicle may automatically brake during towing.
Move the selector lever to neutral.
Release the parking brake.
Caution
Vehicles with manual
transmission automated: If neutral cannot be selected, the vehiclemust only be towed with the drive
wheels raised off the ground.
The vehicle should always be
towed with the ignition switched
off.
Manual transmission automated
3 154.
Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
When the engine is not running,
considerably more force is needed to
brake and steer.
To prevent the entry of exhaust fumes
from the towing vehicle, switch on the air recirculation system 3 121 and
close the windows.
Seek the assistance of a workshop.

Vehicle care223If using a vehicle wash, comply with
the vehicle wash manufacturer's
instructions. The windscreen wipers must be switched off and the exterior
mirrors must be folded in. Remove
antenna and external accessories
such as roof racks etc.
If you wash your vehicle by hand,
make sure that the insides of the
wheel housings are also thoroughly
rinsed out.
Clean edges and folds on opened
doors and the bonnet as well as the
areas they cover.
Clean bright metal mouldings with a
cleaning solution approved for
aluminium to avoid damages.Caution
Always use a cleaning agent with
a pH value of four to nine.
Do not use cleaning agents on hot surfaces.
Have the door hinges of all doors
greased by a workshop.
Do not clean the engine compartment with a steam-jet or high-pressure jet
cleaner.
Thoroughly rinse and leather-off the vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Do not use hard objects to remove
spots of tar. Use tar removal spray on
painted surfaces.
Exterior lights
Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use an ice scraper, and do not clean them
dry.
Polishing and waxing
Wax the vehicle regularly (at the
latest when water no longer beads).
Otherwise, the paintwork will dry out.
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.Paintwork polish with silicone forms a
protective film, making waxing
unnecessary.
Unpainted plastic body parts must not be treated with wax or polishing
agents.
Matt filmed body parts or decor tapes must not be polished, to avoid
gleaming. Do not use hot wax
programmes in automatic car washes if the vehicle is equipped with theseparts.
Matt painted decor parts, e.g. mirror
housing cover, must not be polished.
Otherwise these parts would become
agleam or the colour would be
dissolved.
Windows and windscreen wiper
blades
Switch off wipers before handling in
their areas.
Use a soft lint-free cloth or chamois leather together with window cleaner
and insect remover.
When cleaning the rear window from
inside, always wipe in parallel to the
heating element to prevent damage.

Customer information239Operating data in the vehicleControl units process data for
operation of the vehicle.
This data includes, e.g.: ● vehicle status information (e.g. speed, movement delay, lateral
acceleration, wheel rotation rate,
"seat belts fastened" display)
● ambient conditions (e.g. temperature, rain sensor,
distance sensor)
As a rule such data is transient, not
stored for longer than an operational
cycle, and only processed on board
the vehicle itself. Control units often
include data storage (including the
vehicle key). This is used to allow
information to be documented
temporarily or permanently on vehicle
condition, component stress,
maintenance requirements and
technical events and errors.Depending on technical equipment
level, the data stored is as follows:
● system component operating states (e.g. fill level, tyre
pressure, battery status)
● faults and defects in important system components (e.g. lights,brakes)
● system reactions in special driving situations (e.g. triggering
of an airbag, actuation of the
stability control systems)
● information on events damaging the vehicle
● for electric vehicles the amount of
charge in the high-voltage
battery, estimated range
In special cases (e.g. if the vehicle
has detected a malfunction), it may be
necessary to save data that would
otherwise just be volatile.
When you use services (e.g. repairs,
maintenance), the operating data
saved can be read together with the
vehicle identification number and
used when necessary. Staff working
for the service network ( e.g. garages,
manufacturers) or third parties (e.g.breakdown services) can read the
data from the vehicle. The same
applies to warranty work and quality
assurance measures.
Data is generally read via the OBD
(On-Board Diagnostics) port
prescribed by law in the vehicle. The operating data which is read out,
documents the technical condition of
the vehicle or individual components
and assists with fault diagnosis,
compliance with warranty obligations
and quality improvement. This data,
in particular information on
component stress, technical events,
operator errors and other faults, is
transmitted to the manufacturer
where appropriate, together with the
vehicle identification number. The
manufacturer is also subject to
product liability. The manufacturer
potentially also uses operating data
from vehicles for product recalls. This
data can also be used to check
customer warranty and guarantee
claims.
Fault memories in the vehicle can be
reset by a service company when
carrying out servicing or repairs or at
your request.

243Child locks ................................... 31
Child restraint installation locations ................................... 70
Child restraints.............................. 67
Child restraint systems ................67
Cigarette lighter ........................... 93
Cleaning the vehicle ...................222
Climate control ............................. 17
Climate control systems .............120
Clock ............................................ 91
Coat hooks ................................... 77
Control indicators.......................... 97
Control of the vehicle .................137
Controls ........................................ 88
Convex shape .............................. 40
Coolant ....................................... 185
Coolant and antifreeze ...............228
Coolant heater ............................ 127
Cornering light ....................115, 191
Cornering lights .......................... 115
Coupling ball bar ........................178
Cruise control ....................105, 163
Cupholders .................................. 77
D
Danger, Warnings and Cautions ...4
Dashboard .................................... 11
Daytime running lights ...............115
Declaration of conformity ............234
DEF ............................................ 147Demisting and defrosting..............17
Diesel exhaust fluid ....................147
Diesel fuel ................................... 174
Diesel fuel filter .......................... 189
Diesel fuel system bleeding .......189
Diesel particle filter ....................146
Door locks..................................... 25
Door open .................................. 106
Doors ............................................ 32
DPF (diesel particle filter) ...........146
Drain fuel filter ........................... 105
Drink holders ................................ 77
Driver assistance systems ..........163
Driver Information Centre ...........106
Driving characteristics and towing tips .............................. 177
Driving economically................... 137
Driving hints ................................ 137
E
ECO mode .................................. 137
ecoScoring.................................. 109
Electric adjustment ......................41
Electrical accessories ...................91
Electrical system......................... 200
Electronic climate control system 122
Electronic driving programmes ..156
Electronic key system ...................24
Electronic Stability Control 103, 161, 178Electronic Stability Control off..... 103
Emergency exit .......................44, 46
End-of-life vehicle recovery .......182
Engine compartment fuse box ...201
Engine coolant ........................... 185
Engine coolant temperature ......103
Engine coolant temperature gauge ....................................... 95
Engine drag torque control .........161
Engine exhaust .......................... 146
Engine identification ...................231
Engine oil ................... 183, 228, 232
Engine oil additives ....................228
Engine oil level monitor ................96
Engine oil pressure ....................104
Engine oil viscosity grades .........228
Enhanced Traction function....... ................................ 160, 161, 163
Event data recorders ..................238
Exhaust gases ............................ 146
Exit lighting ................................ 119
Exterior care .............................. 222
Exterior light ............................... 105
Exterior lighting ....................15, 112
Exterior mirrors ............................. 40
F
Fault ........................................... 157
Fire extinguisher ........................... 84
First aid ......................................... 84

244First aid kit ................................... 84
Fixed air vents ........................... 134
Fog lights .................................... 116
Folding mirrors ............................. 41
Folding seat .................................. 77
Front airbag system .....................64
Front courtesy light .....................117
Front fog lights ...105, 112, 116, 194
Front reading light....................... 118
Front seats.................................... 48
Front storage ................................ 77
Front turn lights .......................... 194
Fuel economy rating (ecoScoring) ............................ 109
Fuel for diesel engines ..............174
Fuel gauge ................................... 95
Fuel tank ..................................... 232
Fuse box ............................. 201, 202
Fuses ......................................... 200
G
Gauges ......................................... 93
Gear shifting ............................... 102
General information ...................177
Glass panel .................................. 46
Glovebox ..................................... 77
Glovebox cooler ......................... 134
Grab handles ................................ 79
Ground clearance .......................144H
Hand brake - see Parking brake. 159
Hazard warning flashers ............115
Headlight flash ........................... 114
Headlight range adjustment ......114
Headlights .................. 112, 113, 191
Headlights when driving abroad 115
Head restraint adjustment .............8
Head restraints ............................ 47
Heated exterior mirrors .................17
Heated mirrors ............................. 41
Heated rear window ...............17, 45
Heating ........................................ 54
Heating and ventilation system . 120
High beam ......................... 105, 113
High beam assist ................105, 113
Hill start assist ........................... 160
Horn ....................................... 16, 88
Hub cap hook ............................. 204
I
Identification plate .....................231
Idle speed control .......................140
Ignition switch positions .............138
Immobiliser .................................. 40
Indicators ...................................... 93
Info Display ................................. 107
Information displays.................... 106
Infotainment system ...................107
Initial drive information.................... 6Instrument cluster ........................93
Instrument panel fuse box .........201
Instrument panel illumination .....199
Instrument panel overview ........... 11
Instrument panel storage ..............76
Interior care ............................... 224
Interior lighting ............................ 117
Interior lights ...................... 117, 198
Interior mirrors .............................. 42
Interruption of power supply ......158
Introduction .................................... 3
ISOFIX .......................................... 67
J Jack ............................................ 204
Journey record............................ 109
Jump starting ............................. 218
K Keys ............................................. 22
Keys, locks ................................... 22
L
Lane departure warning .....103, 173
Lashing eyes ............................... 79
Lashing straps .............................. 79
Laying up the vehicle ..................187
Light covers, misted.................... 116
Lighting ....................................... 112
Lighting features .........................119
Light switch ................................ 112

245Limited-slip rear axle..................163
Load compartment .................26, 79
Load compartment fuse box ......202
Load compartment grille ...............83
Load compartment lighting .........117
Loading information .....................85
Low beam ................................... 105
Low fuel ..................................... 104
Luggage floor net .........................79
M
Malfunction indicator light ..........101
Manual adjustment ......................40
Manual anti-dazzle ......................42
Manual door locks ........................25
Manual mode ............................. 156
Manual transmission............. 18, 154
Manual transmission automated ......................... 18, 154
Manual windows ..........................43
Messages ................................... 107
Mirror adjustment ........................... 9
Mirrors .................................... 40, 42
Misted light covers .....................116
N New vehicle running-in ..............138
Number plate light .....................198O
Object detection systems ...........169
Odometer ..................................... 94
Oil ............................................... 183
Oil, engine .......................... 228, 232
Oil level ......................................... 96
Oil pressure ................................ 104
Outside temperature ....................90
Overcab storage ..........................79
Overhead console .......................78
Overrun cut-off ........................... 140
P Parking ................................ 20, 143
Parking assist ............................ 169
Parking brake ............................ 159
Parking distance control .............169
Parking ticket holder .....................45
Particulate filter ........................... 146
Pedals......................................... 137
Performing work ........................182
Power door locks ..........................30
Power outlets ............................... 91
Power side step ............................ 32
Power sliding door ........................32
Power steering fluid ....................185
Power take-off ............................ 178
Power windows ............................ 43
Preheating ......................... 103, 139
Puncture ............................. 211, 214R
Radio Frequency Identification (RFID) ..................................... 241
Radio remote control ...................23
Rain sensor .................................. 89
REACH ....................................... 238
Reading lights ............................ 118
Rear air conditioning system .....126
Rear bench seat storage ..............78
Rear courtesy light...................... 117
Rear doors ................................... 35
Rear fog light .....................105, 195
Rear fog lights ....................112, 116
Rear heating system .................. 124
Rear reading light .......................118
Rear reversing lens ......................44
Rear seats ................................... 54
Bus ............................................ 54
Installing .................................... 54
Rear seat access ......................54
Removing .................................. 54
Rear storage ................................. 79
Rear view camera ...................... 171
Rear windows .............................. 44
Recommended fluids and lubricants ........................ 228, 232
Refuelling ................................... 175 Registered trademarks ...............238
Remote control ............................. 23
Retractable parking brake ..........159

246Reversing lights .........................116
Ride control systems ..........160, 163
Ride height ................................. 144
Roof .............................................. 46
Glass panel ............................... 46
Roof load ...................................... 85
Roof rack ..................................... 85
S Safety belts ................................... 57
Safety net .................................... 83
Seat adjustment ....................... 7, 49
Seat belt ........................................ 8
Seat belt reminder .....................100
Seat belts ..................................... 57
Seat heating ................................. 54
Seat position ................................ 48
Selective catalytic reduction .......147
Selector lever ............................. 155
Service ............................... 134, 226
Service display ....................96, 101
Service information ....................226
Service vehicle soon .................. 101
Side airbag system ......................65
Sidelights .................................... 112
Side turn lights ........................... 196
Side windows................................ 44
Sliding door .................................. 32
Sliding side door ........................... 32
Spare wheel ............................... 216Speed limiter ................93, 106, 165
Speedometer ............................... 93
Starting and operating ................138
Starting off ................................... 19
Starting the engine .......19, 139, 155
Steering ...................................... 137
Steering column controls ..............88
Steering wheel adjustment ....10, 88
Steering wheel controls ...............88
Stop engine ................................ 102
Stop-start system.......... 19, 105, 140
Storage ......................................... 76
Storage compartments .................76
Storage net ............................. 77, 78
Sun visors .................................... 45
Suspension height ......................144
Suspension seat ........................... 49
Swivelling shelf ............................. 77
Symbols ......................................... 4
T
Tachograph ........................ 106, 111
Tachometer ................................. 94
Tail lights ................................... 195
Three-point seat belt .................... 58 Tools .......................................... 204
Top-Tether .................................... 67
Touchscreen ............................... 107
Tow bar....................................... 177
Towing ........................................ 177Towing another vehicle .............222
Towing a trailer ........................... 177
Towing equipment .....................178
Towing eye ................................. 221
Towing the vehicle .....................221
Traction Control system ............. 160
Trailer coupling ........................... 177
Trailer stability assist .................178
Trailer towing ............................. 177
Transmission ............................... 18
Transmission display ...........97, 154
Tread depth ............................... 209
Trip computer ............................ 109
Trip odometer .............................. 94
Turbo engine warm-up ...............139
Turn lights .......................... 100, 115
Tyre chains ................................ 210
Tyre changing ............................. 214
Tyre designations ......................206
Tyre pressure ............................ 206
Tyre pressure monitoring system ............................. 104, 207
Tyre pressures ........................... 233
Tyre repair kit ............................. 211
Tyres .......................................... 205
Tyres and wheel size, changing. 210
U Ultrasonic parking assist............. 169
Underseat storage .......................78

247Upholstery.................................. 224
USB socket ................................... 91
Using this manual ..........................3
V Vehicle battery ...................187, 218
Vehicle checks............................ 182
Vehicle data ................................ 232
Vehicle data recording and privacy ..................................... 238
Vehicle Identification Number ....230
Vehicle jack ................................ 204
Vehicle messages .....................107
Vehicle security ............................ 37
Vehicle specific data ......................3
Vehicle storage ........................... 181
Vehicle tools ............................... 204
Vehicle unlocking ........................... 6
Ventilation ................................... 120
W
Warning chimes .........................108
Warning lights ............................... 93
Warning triangle .......................... 83
Washer and wiper systems .........17
Washer fluid ............................... 186
Washing the vehicle ...................222
Wheel changing .........................214
Wheel covers ............................. 210
Wheels and tyres .......................205
Wheel wrench ............................. 204Wide view mirror.....................42, 45
Window guard............................... 83
Windows ....................................... 43
Windscreen................................... 43
Windscreen wiper and washer ....89
Winter tyres ............................... 206
Wiper blade replacement ..........190