Vehicle care293Towing
Towing the vehicle
Wrap a cloth around the tip of a flat
screwdriver to prevent paint damage.
Insert the screwdriver in the slot at the
edge of the cap. Release the cap by
levering it out carefully.
The towing eye is stowed with the
vehicle tools 3 275.
Screw in the towing eye as far as it will
go until it stops in a horizontal
position.
Attach a tow rope – or better still a tow
rod – to the towing eye.
The towing eye must only be used for
towing and not for recovering the
vehicle.
Switch on ignition to release steering wheel lock and to permit operation of
brake lights, horn and windscreen
wiper.
Caution
Deactivate the driver assistance
systems like active emergency
braking 3 218, otherwise the
vehicle may automatically brake during towing.
Switch the selector lever to neutral.
Release the parking brake.
Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
When the engine is not running,
considerably more force is needed to
brake and steer.
To prevent the entry of exhaust gases from the towing vehicle, switch on the
air recirculation and close the
windows.
Vehicles with manual transmission
and All-wheel drive: If the vehicle is
towed with all four wheels on the
ground then there are no technical
296Vehicle careDo not clean the engine compartmentwith a steam-jet or high-pressure jet
cleaner.
Thoroughly rinse and leather-off the
vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Have the door hinges of all doors
greased by a workshop.
Do not use hard objects to remove
spots of tar. Use tar removal spray on painted surfaces.
Exterior lights
Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use an ice scraper, and do not clean them
dry.
Polishing and waxing
Wax the vehicle regularly (at the
latest when water no longer beads).
Otherwise, the paintwork will dry out.
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.Paintwork polish with silicone forms a
protective film, making waxing
unnecessary.
Plastic body parts must not be treated with wax or polishing agents.
Windows and windscreen wiper
blades
Switch off wipers before handling in
their areas.
Use a soft lint-free cloth or chamois
leather together with window cleaner
and insect remover.
When cleaning the rear window from
inside, always wipe in parallel to the
heating element to prevent damage.
For mechanical removal of ice, use a
sharp-edged ice scraper. Press the
scraper firmly against the glass so
that no dirt can get under it and
scratch the glass.
Clean smearing wiper blades with a
soft cloth and window cleaner.
Remove dirt residues from smearing
wiper blades by using a soft cloth and window cleaner. Also make sure toremove any residues such as wax,
insect residues and similar from the
window.
Ice residues, pollution and continuous
wiping on dry windows will damage or
even destroy the wiper blades.
Sunroof Never clean with solvents or abrasive
agents, fuels, aggressive media
(e.g. paint cleaner, acetone-
containing solutions etc.), acidic or
highly alkaline media or abrasive
pads. Do not apply wax or polishing
agents to the sunroof.
Wheels and tyres
Do not use high-pressure jet
cleaners.
Clean rims with a pH-neutral wheel
cleaner.
Rims are painted and can be treated
with the same agents as the body.
Service and maintenance299Service and
maintenanceGeneral information ...................299
Service information ..................299
Recommended fluids, lubricants and parts .................................... 300
Recommended fluids and lubricants ................................ 300General information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the proper intervals as specified.
The detailed, up-to-date service
schedule for your vehicle is available
at the workshop.
Service display 3 104.
European service intervals Maintenance of your vehicle is
required every 30,000 km or after one year, whichever occurs first.
Additional engine oil and filter change
is indicated by the engine oil life
system, when required earlier than
maintenance.
A shorter service interval can be valid
for severe driving behaviour, e.g. for
taxis and police vehicles.
The European service intervals are
valid for the following countries:Andorra, Austria, Belgium, Bosnia-
Herzegovina, Bulgaria, Croatia,
Cyprus, Czech Republic, Denmark,
Estonia, Finland, France, Germany,
Greece, Greenland, Hungary,
Iceland, Ireland, Italy, Latvia,
Liechtenstein, Lithuania,
Luxembourg, Macedonia, Malta,
Monaco, Montenegro, Netherlands,
Norway, Poland, Portugal, Romania,
San Marino, Serbia, Slovakia,
Slovenia, Spain, Sweden,
Switzerland, United Kingdom.
Service display 3 104.
International service intervals
Maintenance of your vehicle is
required every 15,000 km or after 1 year , whichever occurs first, unless
otherwise indicated in the service
display.
Severe operating conditions exist if one or more of the following
circumstances occur frequently: Cold
starting, stop and go operation, trailer operation, mountain driving, driving
on poor and sandy road surfaces,
increased air pollution, presence of
airborne sand and high dust content,
300Service and maintenancedriving at high altitude and large
variations of temperature. Under
these severe operating conditions,
certain service work may be required more frequently than the regular
service interval.
The international service intervals are
valid for the countries which are not
listed in the European service
intervals.
Service display 3 104.
Confirmations Confirmation of service is recorded inthe Service and Warranty Booklet.
The date and mileage is completed
with the stamp and signature of the
servicing workshop.
Make sure that the Service and
Warranty Booklet is completed
correctly as continuous proof of
service is essential if any warranty or
goodwill claims are to be met, and is
also a benefit when selling the
vehicle.Recommended fluids,
lubricants and parts
Recommended fluids and lubricants
Only use products that meet the
recommended specifications.9 Warning
Operating materials are
hazardous and could be
poisonous. Handle with care. Pay
attention to information given on
the containers.
Engine oil
Engine oil is identified by its quality
and its viscosity. Quality is more
important than viscosity when
selecting which engine oil to use. The oil quality ensures e.g. engine
cleanliness, wear protection and oil
aging control, whereas viscosity
grade gives information on the oil's
thickness over a temperature range.
Dexos is the newest engine oil quality
that provides optimum protection for
petrol and diesel engines. If it is
unavailable, engine oils of other listed qualities must be used.
Recommendations for petrol engines
are also valid for Compressed Natural
Gas (CNG), Liquified Petroleum Gas
(LPG) and Ethanol (E85) fuelled
engines.
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 304.
Topping up engine oilCaution
In case of any spilled oil, wipe it up and dispose it properly.
Engine oils of different manufacturersand brands can be mixed as long as
they comply with the required engine
oil quality and viscosity.
Service and maintenance301Use of engine oils for all petrol
engines with only ACEA quality is
prohibited, since it can cause engine
damage under certain operating
conditions.
Select the appropriate engine oil based on its quality and on the
minimum ambient temperature
3 304.
Additional engine oil additives
The use of additional engine oil
additives could cause damage and
invalidate the warranty.
Engine oil viscosity grades
The SAE viscosity grade gives
information on the thickness of the oil.
Multigrade oil is indicated by two
figures, e.g. SAE 5W-30. The first
figure, followed by a W, indicates the
low temperature viscosity and the
second figure the high temperature viscosity.
Select the appropriate viscosity grade depending on the minimum ambient
temperature 3 304.All of the recommended viscosity
grades are suitable for high ambient
temperatures.
Coolant and antifreeze
Use only organic acid type-long life
coolant (LLC) antifreeze approved for
the vehicle. Consult a workshop.
The system is factory filled with
coolant designed for excellent
corrosion protection and frost
protection down to approx. -28 °C. In
cold regions with very low
temperatures the factory filled coolant
provides frost protection down to
approx. -37 °C. This concentration
should be maintained all year round.
The use of additional coolant
additives that intend to give additional
corrosion protection or seal against
minor leaks can cause function
problems. Liability for consequences
resulting from the use of additional
coolant additives will be rejected.Washer fluid
Use only washer fluid approved for
the vehicle to prevent damage of
wiper blades, paintwork, plastic and
rubber parts. Consult a workshop.
Brake and clutch fluid Over time, brake fluid absorbs
moisture which will reduce braking
effectiveness. The brake fluid should therefore be replaced at the specified
interval.
AdBlue Only use AdBlue to reduce the
nitrogen oxides in the exhaust
emission 3 185.
302Technical dataTechnical dataVehicle identification..................302
Vehicle Identification Number ..302
Identification plate ...................302
Engine identification ................303
Vehicle data ............................... 304
Recommended fluids and lubricants ................................ 304
Engine data ............................. 307
Performance ............................ 309
Vehicle weight ......................... 312
Vehicle dimensions .................315
Capacities ................................ 316
Tyre pressures ........................ 317
Towing hitch installation dimensions ............................. 322Vehicle identification
Vehicle IdentificationNumber
The Vehicle Identification Number is
visible through the windscreen.
The Vehicle Identification Number
may be stamped on the identification
plate and on the floor pan, under the floor covering, visible under a cover,
or in the engine compartment on the
right body panel.
Identification plate
The identification label is located on
the front left or right door frame.
Technical data303Information on identification plate:1:manufacturer2:type approval number3:vehicle identification number4:permissible gross vehicle weightrating in kg5:permissible gross train weight in
kg6:maximum permissible front axle
load in kg7:maximum permissible rear axle
load in kg8:vehicle-specific or country-
specific data, e.g. MY = model
year
The combined total of front and rear
axle loads must not exceed the
permissible gross vehicle weight. For
example, if the front axle is bearing its
maximum permissible load, the rear
axle can only bear a load that is equal
to the gross vehicle weight minus the front axle load.
The technical data is determined in
accordance with European
Community standards. We reserve
the right to make modifications.
Specifications in the vehicle
documents always have priority over those given in this manual.
Engine identification The technical data tables use the
engine identifier code. The engine
data table additionally shows the
engineering code. Engine data
3 307.
To identify the respective engine,
refer to the EEC Certificate of
Conformity provided with your vehicle
or other national registration
documents.
The Certificate of Conformity shows the engine identifier code, other
national publications may show the
engineering code. Check piston
displacement and engine power to
identify the respective engine.
304Technical dataVehicle dataRecommended fluids and lubricantsEuropean service schedule Required engine oil qualityAll countries with European service interval 3 299Engine oil qualityPetrol engines
(including CNG, LPG, E85)Diesel enginesdexos1 Gen2✔–dexos2–✔
Diesel engines only: In case dexos quality is unavailable, you may use max. one litre engine oil quality ACEA C3 once
between each oil change.
Engine oil viscosity grades
All countries with European service interval 3 299Ambient temperaturePetrol and diesel enginesdown to -25 °CSAE 0W-20 or SAE 0W-30 or SAE 0W-40SAE 5W-30 or SAE 5W-40below -25 °CSAE 0W-20 orSAE 0W-30 or SAE 0W-40