2019 NISSAN VERSA steering wheel

TROUBLESHOOTING GUIDE
SymptomCause and Countermeasure
Cannot access Siri Eyes
Freefromswitchonthe
steering wheel Check if a Bluetooth® connection is established between the iPhone® and the system.
Check if Siri is enabled on the device. On your phone, go to Siri setting.
Check that Siri can be accessed from the device lock screen. This can be set in the settings menu of your phone.
Audio Source does not
change automatically to
iPod® or Bluetooth® Au-
dio mode For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party
music apps may vary.
For best results, play media already stored on your device. Streaming music or playback from cloud storage may degrade
performance.
Switch the source manually by pressing the AUX or MEDIA button on the vehicle audio system or the SOURCE select switch on the
steering wheel.
Play, pause, next track,
previous track or play
timer does not work For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party
music apps may vary and is controlled by the device.
Cannot hear any music/
audio being played back
from a connected
iPhone® Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for iPod® mode.
Cannot receive text mes-
sage notifications on the
vehicle audio system Check if “Send Notifications” is enabled on your phone. On the phone, go to Bluetooth® settings. Find the device name, like “My Car”.
Press the INFO button. Turn on “Show Notifications”.
Cannot reply to text
message notifications by
Siri Eyes Free Af ter receiving an incoming text message, follow on-screen guidance. Push the
button for 1.5 seconds on the steering wheel
for Siri Eyes Free. Af ter Siri Eyes Free starts, say “Text Message”.
Monitor, climate, audio, phone and voice recognition systems4-45

USING THE SYSTEM
The system allows hands-free operation of
the Bluetooth® Hands-Free Phone System.
If the vehicle is in motion, some commands
may not be available so full attention may
be given to vehicle operation.
Initialization
When the ignition switch is placed in the ON
position, NISSAN Voice Recognition is initial-
ized, which takes a few seconds. If the
button is pressed before the initialization
completes, the system will announce
“There is no phone connected” and will not
react to voice commands.
Operating tips
To get the best performance out of the
NISSAN Voice Recognition System, observe
the following:∙ Keep the interior of the vehicle as quiet as possible. Keep all vents pointed away
from the microphone and close the
windows to eliminate surrounding
noises (traffic noises, vibration sounds,
etc.), which may prevent the system
from recognizing voice commands cor-
rectly. ∙ Wait until the tone sounds before
speaking a command. Otherwise, the
command will not be received properly.
∙ Start speaking a command within 5 seconds af ter the tone sounds.
∙ Speak in a natural voice without paus- ing between words.
∙ For calling contacts by name, please say both the first and last name of the
contact for better recognition.
.Giving voice commands
To operate NISSAN Voice Recognition,
press the
button located on the
steering wheel for less than 1.5 seconds.
Af ter the tone sounds, speak a command.
The command given is picked up by the
microphone, and voice feedback is given
when the command is accepted.
∙ If a command is not recognized, the system announces, “Please say or se-
lect a command from the displayed list.”
Make sure the command is said exactly
as prompted by the system and repeat
the command in a clear voice. ∙ If you want to go back to the previous
command, you can say “Go back” or
“Correction” any time the system is
waiting for a response.
∙ You can cancel a command when the system is waiting for a response by say-
ing, “Cancel” or “Quit.” The system an-
nounces “Exit” and ends the Voice Rec-
ognition session. You can also press
and hold the
button on the steer-
ing wheel for 1.5 seconds at any time to
end the Voice Recognition session.
Whenever the Voice Recognition ses-
sion is canceled, a double beep is
played to indicate you have exited the
system.
∙ If you want to adjust the volume of the voice feedback, push the (+ or -) volume
control switches on the steering wheel
while being provided with feedback. You
can also use the radio volume control
knob.
Voice Prompt Interrupt
In most cases you can interrupt the voice
feedback to speak the next command by
pressing the
button on the steering
wheel. Af ter interrupting the system, wait
for a beep before speaking your command.
Monitor, climate, audio, phone and voice recognition systems4-49

INDICATORS
When a cellular phone is connected
through the Bluetooth® wireless connec-
tion, indicators
1for the phone and text
messaging are displayed on the top of the
screen.
Indicator DescriptionIndicates there are un-
read received
messages.
Indicates the
Bluetooth® device that
is currently connected.
Indicates the strength
of the signal the
Bluetooth® device is
receiving.
Indicates the amount
of remaining
Bluetooth® device
battery.
CONTROL BUTTONS
The control buttons for the Bluetooth®
Hands-Free Phone System are located on
the steering wheel.
2
VOICE COMMAND BUTTON
Press and hold the
button for
less than 1.5 seconds to initiate
the Voice Recognition session. To
exit the Voice Recognition session
press and hold the
for less
than 1.5 seconds. For additional
information, refer to “Voice prompt
interrupt” in this section.
LHA4723LHA4747
4-50Monitor, climate, audio, phone and voice recognition systems

NOTE:
Some cellular phones may require you to
accept certain permissions in order to
enable features on your Bluetooth® sys-
tem. During the Bluetooth® pairing pro-
cess, please check your cellular phone’s
display for a pop-up with the request to
grant phonebook access.
Granting phonebook access permission
will allow your contacts to be down-
loaded to the vehicle’s Bluetooth® sys-
tem. A pop-up may display on your cellu-
lar phone stating that the Bluetooth®
system would like to access your con-
tacts and call history. Please select “Al-
low” or Yes” to grant this permission.
Automatic Connecting Procedure
If no phone is connected to the system,
press and hold the
button on the
steering wheel for less than 1.5 seconds.
Af ter the prompt, speak “Add Phone”, the
system will announce “transferring to the
add phone settings menu”. The system will
start the pairing procedure. When a com-
patible phone is found, a message with a
PIN appears on the screen. Operate the
Bluetooth® phone to complete the con-
nection process. For additional informa- tion, refer to “Bluetooth® connections
screen” in this section.
VOICE COMMANDS
Voice commands can be used to operate
the Bluetooth® Hands-Free Phone System.
Press and hold the
button for less
than 1.5 seconds to bring up the phone
command menu. The commands avail-
able are:
∙ Call
∙ Dial
∙ Recent Calls
∙ Read/Send Text (if so equipped)
∙ Siri® (if so equipped)
∙ Voice Assistant (if so equipped)
∙ Phonebook
∙ Quick Dial
∙ Redial
∙ Select Phone
∙ Add Phone
∙ Call Mobile
∙ Call Home
∙ Call Office ∙ Call Main
∙ Call Other
∙ Settings
“Call ”
Speak this command to make a call to a
contact that is stored in the phonebook.
Say “Call” followed by a phonebook name to
initiate a call. If the system does not recog-
nize the name it will display a list of similar
names. Af ter the prompt, speak or touch
an item number from the displayed list to
place the call.
“Dial ”
Speak this command to make a call with a
spoken phone number. Af ter the prompt,
say “Dial” followed by a 7 to 10 digit phone
number. The system will repeat the num-
ber back. Say “Dial” to initiate the call or
“Correction” to re-enter the phone number.
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Voice tag
A voice tag can be recorded for each of the
registered Quick Dial numbers and can be
used to dial the number by speaking it. On
the Quick Dial registration screen, touch
the “Voice Tag” key. Select a relationship
from the list or create a new voice tag. To
record a new voice tag touch the “Custom-
ize” key on the screen then touch the “Store”
key. Speak a name af ter the prompt, the
new tag will be stored. To edit or create a
new voice tag select the “Customize” key
again. Touch the “Play” key to play the re-
corded voice tag, touch the “Restore” key to
edit the voice tag or “Delete” to delete the
current voice tag.
RECEIVING A CALL
When a call is received by the phone con-
nected to the vehicle’s Bluetooth® Hands-
Free Phone System, the call information is
displayed on the control panel display.
Press the
button on the steering
wheel or touch the “
Answer” key on
the screen to accept the call. To reject the
call touch the “
Decline” key on the
screen. If the user is not able to answer the call
right away, touch the “Hold Call” key dis-
played on the screen. A message will be
played for the caller: “I’m not able to take a
call right now.” The user may then accept
the call when available or reject the call.
To reject a call, press and hold the
button on the steering wheel.
DURING A CALL
While a call is active the following options
will appear on the control panel display:
∙ Mute Touch this key to mute or unmute the
system.
∙ Dial Number Touch this key to dial digits during the
phone call.
∙ Use Handset Touch this key to transfer the call to the
handset. To transfer the call back from
the handset to the Bluetooth® Hands-
Free Phone System, press the
button on the control panel then select
the “Transfer Hands-free” key on the
screen. ∙ Switch Call
This option will only be available when a
second call is active.
If supported by the phone, the
Bluetooth® Hands-Free Phone System
allows for call waiting functionality. If a
call is received while another call is al-
ready active, a message will be dis-
played on the screen. Press the
button on the steering wheel or touch
the “
Answer” key on screen to ac-
cept the incoming call. Touch the
“
Decline” key on the screen to re-
ject the second call.
While a call is active, press the
button
on the steering wheel to access additional
options. Speak one of the following com-
mands:
∙ “Send Digits” Speak this command followed by the
digits to enter digits during the phone
call.
∙ “Switch call” Speak this command to hold the sec-
ond call and switch back to the original
call.
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ENDING A CALL
To end an active call, press thebutton
on the steering wheel or touch the
“
Hang up” key on the screen.
TEXT MESSAGING (if so equipped)
WARNING
∙ Laws in some jurisdictions may re- strict the use of “Text-to-Speech”.
Check local regulations before using
this feature.
∙ Laws in some jurisdictions may re- strict the use of some of the applica-
tions and features, such as social net-
working and texting. Check local
regulations for any requirements.
∙ Use the text messaging feature af ter stopping your vehicle in a safe loca-
tion. If you have to use the feature
while driving, exercise extreme cau-
tion at all times so full attention may
be given to vehicle operation.
∙ If you are unable to devote full atten- tion to vehicle operation while using
the text messaging feature, pull off
the road to a safe location and stop
your vehicle. NOTE:
This feature is automatically disabled if
the connected device does not support
the Message Access Profile (MAP). For
additional information, refer to the
phone’s Owner’s Manual for details and
instructions.
NOTE:
Many phones may require special per-
mission to enable text messaging. Check
the phone’s screen during Bluetooth®
pairing. For some phones, you may need
to enable ‘Notifications’ in the phone’s
Bluetooth® menu for text messages to
appear on the headunit. For additional
information, refer to your phone’s Own-
er’s manual. Text message integration
requires that the phone support MAP
(Message Access Profile) for both receiv-
ing and sending text messages. Some
phones may not support all text mes-
saging features. Please refer to
www.nissanusa.com/bluetooth or
www.nissan.ca/bluetooth for compat-
ibility information, as well as your de-
vice’s Owner’s manual.
The system allows for the sending and re-
ceiving of text messages through the ve-
hicle interface. The availability of the text message func-
tion may vary depending on the cellular
phone.
When the cellular phone connected to the
vehicle receives a text message, a notifica-
tion will appear on the control panel dis-
play. To check the message, touch the
“Read” key. Touch the “Ignore” key to save
the message to be checked later.
Access text messaging through the ve-
hicles Bluetooth® Hands-Free Phone or
through the vehicles control panel.
Text messaging using Bluetooth®
Hands-Free Phone System (if so
equipped)
Sending a text message (if so equipped)
1. Press and hold the
button on the
steering wheel for less than 1.5 sec-
onds.
2. Say “Send Text” af ter the tone.
3. The system will provide a list of avail- able commands in order to determine
the recipient of the text message.
Choose from the following:
∙ Phonebook
∙ Quick Dial
Monitor, climate, audio, phone and voice recognition systems4-57

∙ Incoming Calls
∙ Outgoing Calls
∙ Missed Calls
∙ Dial
4. Once a recipient is chosen, the system prompts for which message to send.
Nine predefined messages are avail-
able. To choose one of the predefined
messages, speak one of the following
af ter the tone:
∙ “Driving, can’t text”
∙ “Call me”
∙ “On my way ”
∙ “Running late”
∙ “Okay ”
∙ “Yes”
∙ “No”
∙ “Where are you?”
∙ “When?” Reading a received text message
1. Press and hold the
button on the
steering wheel for less than 1.5 sec-
onds.
2. Say “Read Text” af ter the tone.
The display will show a list of 20 messages
with the sender and delivery time. Touch
the “Next” key on the screen to view all mes-
sages. To view a text message press
the
button on the steering wheel and
speak the number item list on the screen.
The following options will be available:
∙ Play Speak this command to have the sys-
tem say the message.
∙ Reply Speak this command to send a text
message response to the sender of the
text message.
∙ Call Speak this command to call the sender.
∙ Previous Speak this command to move to the
previous text message (if available).
∙Next Speak this command to move to the
next text message (if available). Siri® Eyes Free (if so equipped)
If a connected phone is equipped with Siri®,
it can also be used to create custom mes-
sages that are sent through the phone. For
additional information, refer to “Siri® Eyes
Free” in this section.
NOTE:
Text messages are only displayed if the
vehicle speed is less than 5 mph
(8 km/h).
NOTE:
For Apple iPhones®, text messages can
only be sent through Siri.
Text messaging using the control
panel
Display received message list
1. Press the
button on the control
panel.
2. Touch the “Text Message” key on the screen
3. Touch an item on the list to read or reply to the message.
Up to 100 messages can be stored in the
message list.
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∙ If the low tire pressure warning lightilluminates while driving, avoid sud-
den steering maneuvers or abrupt
braking, reduce vehicle speed, pull off
the road to a safe location and stop
the vehicle as soon as possible. Driv-
ing with under-inflated tires may per-
manently damage the tires and in-
crease the likelihood of tire failure.
Serious vehicle damage could occur
and may lead to an accident and could
result in serious personal injury.
Check the tire pressure for all four
tires. Adjust the tire pressure to the
recommended COLD tire pressure
shown on the Tire and Loading Infor-
mation label to turn the low tire pres-
sure warning light off. If you have a flat
tire, replace it with a spare tire as soon
as possible. (For additional informa-
tion, refer to “Flat tire” in the “In case of
emergency ” section of this manual.) ∙ When replacing a wheel without the
TPMS such as the spare tire, when a
spare tire is mounted or a wheel is
replaced, the TPMS will not function
and the low tire pressure warning
light will flash for approximately
1 minute. The light will remain on af ter
1 minute. Have your tires replaced
and/or TPMS system reset as soon as
possible. It is recommended that you
visit a NISSAN dealer for this service.
∙ Replacing tires with those not origi- nally specified by NISSAN could affect
the proper operation of the TPMS.
∙ Do not inject any tire liquid or aerosol tire sealant into the tires, as this may
cause a malfunction of the tire pres-
sure sensors.
CAUTION
∙ The TPMS may not function properlywhen the wheels are equipped with
tire chains or the wheels are buried in
snow. ∙ Do not place metalized film or any
metal parts (antenna, etc.) on the win-
dows. This may cause poor reception
of the signals from the tire pressure
sensors, and the TPMS will not func-
tion properly.
Some devices and transmitters may tem-
porarily interfere with the operation of the
TPMS and cause the low tire pressure
warning light to illuminate.
Some examples are: ∙ Facilities or electric devices using simi- lar radio frequencies are near the ve-
hicle.
∙ If a transmitter set to similar frequen- cies is being used in or near the vehicle.
∙ If a computer (or similar equipment) or a DC/AC converter is being used in or
near the vehicle.
The low tire pressure warning light may
illuminate in the following cases: ∙ If the vehicle is equipped with a wheel and tire without TPMS.
∙ If the TPMS has been replaced and the ID has not been registered.
Starting and driving5-5