2019 NISSAN ALTIMA phone

NISSAN CARES . . .
Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
NISSAN dealer are our primary concerns. YourNISSAN dealer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
NISSAN dealer cannot assist you with or
you would like to provide NISSAN directly
with comments or questions, please con-
tact the NISSAN Consumer Affairs Depart-
ment using our toll-free number:
For U.S. customers
1-800-NISSAN-1
(1-800-647-7261)
For Canadian customers 1-800-387-0122 The Consumer Affairs Department will ask
for the following information:
– Your name, address, and telephone
number
– Vehicle identification number (attached to the top of the instrument panel on the
driver’s side)
– Date of purchase
– Current odometer reading
– Your NISSAN dealer’s name
– Your comments or questions
OR You can write to NISSAN with the informa-
tion at:
For U.S. customers
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
[email protected]
For Canadian customers Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
[email protected]
If you prefer, visit us at:
www.nissanusa.com (for U.S. customers)
or
www.nissan.ca (for Canadian customers)
We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.
NISSAN CUSTOMER CARE PROGRAM

Table of
ContentsIllustrated table of contents
Safety—Seats, seat belts and supplemental restraint system
Instruments and controls
Pre-driving checks and adjustments
Monitor, climate, audio, phone and voice recognition systems
Starting and driving
In case of emergency
Appearance and care
Do-it-yourself
Maintenance and schedules
Technical and consumer information
Index
0
1
2
3
4
5
6
7
8
9
10
11

9. Front passenger supplemental airbag (P. 1-46)
10. Passenger supplemental knee
airbag (P. 1-46)
11.. Glove box (P. 2-56)
12. Front passenger air bag status
light (P. 1-46)
Hazard warning flasher switch
(P. 6-2)
13. Power outlet (P. 2-54) USB connection port
(if so equipped) (P. 4-2, 4-42)
Aux jack*
14. Cup holders (P. 2-56)
15 Shif t lever (P. 5-18)
16. Electronic parking brake switch
(if so equipped) (P. 5-25)
Automatic brake hold switch
(if so equipped) (P. 5-25)
17. Push-button ignition switch
(P. 5-13) 18. Cruise control switches
(if so equipped) (P. 5-64)
Intelligent Cruise Control (ICC)
switches (if so equipped) (P. 5-67)
Bluetooth® Hands-free Phone
System*
ProPILOT Assist Switch
(if so equipped) (P. 5-91)
19. Driver supplemental knee airbag
(P. 1-46)
20. Hood release (P. 3-24) Fuel-filler door release (P. 3-27)
Tilt/telescopic steering wheel
controls (P. 3-29)
21. Trip computer reset switch (P. 2-4) Instrument brightness control
(P. 2-43)
Steering assist switch
(for vehicles with ProPILOT Assist)
(if so equipped) (P. 2-52)
Trunk opener (P. 3-25)
*: For additional information, refer to the
separate NissanConnect® Owner’s Manual.
Refer to the page number indicated in
parentheses for operating details.
Illustrated table of contents0-7

10. Passenger supplemental kneeairbag (P. 1-46)
11.. Glove box (P. 2-56)
12. Front passenger air bag status
light (P. 1-46)
Hazard warning flasher switch
(P. 6-2)
13. Power outlet (P. 2-54) USB connection port
(if so equipped) (P. 4-2, 4-42)
Aux jack*
14. Cup holders (P. 2-56)
15 Shif t lever (P. 5-18)
16. Electronic parking brake switch
(if so equipped) (P. 5-25)
Automatic brake hold switch
(if so equipped) (P. 5-25)
17. Push-button ignition switch
(P. 5-13) 18. Cruise control switches
(if so equipped) (P. 5-64)
Intelligent Cruise Control (ICC)
switches (if so equipped) (P. 5-67)
Bluetooth® Hands-free Phone
System*
ProPILOT Assist Switch
(if so equipped) (P. 5-91)
19. Driver supplemental knee airbag
(P. 1-46)
20. Hood release (P. 3-24) Fuel-filler door release (P. 3-27)
Tilt/telescopic steering wheel
controls (P. 3-29)
21. Trip computer reset switch (P. 2-4) Instrument brightness control
(P. 2-43)
Steering assist switch
(for vehicles with ProPILOT Assist)
(if so equipped) (P. 2-52)
Trunk opener (P. 3-25)
*: For additional information, refer to the
separate NissanConnect® Owner’s Manual.
Refer to the page number indicated in
parentheses for operating details.
Instruments and controls2-3

The OK,andbuttons also
control audio and control panel functions
in some conditions. Most screens and
menus offer instruction prompts of the
steering switch buttons to indicate how to
control the vehicle information display.
Dots on the right side of the vehicle infor-
mation display will appear if there is more
than one page of menu items or warning
messages. The OK button changes the
audio source and the
buttons
also control voice recognition manual
mode. The OK button can be used to
change the audio source when the audio
screen is displayed. The
but-
tons can be used when controlling voice
recognition prompts manually. For addi-
tional information, refer to the separate
NissanConnect® Owner’s Manual.
STARTUP DISPLAY
When the vehicle in placed in the ON position
the vehicle information display may display
the following screens (if so equipped):
∙ Home
∙ Drive Computer — Speed, Fuel Economy, Trip Distance & Time ∙ Convenience
∙ Digital speed and average speed
∙ Instant fuel economy/ average fuel
economy
∙ Traffic Sign Recognition
∙ Tire Pressure
∙ Variable Compression Turbo
∙ Speed Limit Sign
∙ Compass and Navigation
∙ Audio/telephone
∙ Intelligent Cruise Control (ICC)
∙ ProPILOT
∙ Driving Aids
∙ Settings
∙ Warnings*
*Warnings will only display if there are any
present. For additional information, refer to
“Vehicle information display warnings and
indicators” in this section.
To control what items display in the vehicle
information display, refer to “How to use the
vehicle information display” in this section.
RESETTING THE DRIVE COMPUTER
The drive computer is divided across three
screens: ∙ Average Speed
∙ Average Fuel Economy
∙ Trip Distance & Time
1. Press the
but-
tons until you reach the desired drive
computer mode.
2. Press and hold the OK button for ap- proximately 1 second to reset the infor-
mation on the currently displayed
screen.
NOTE:
If you wish to reset all drive computer
values at once, press and hold the OK
button for approximately 3 seconds until
a reset menu appears; and follow the
instructions.
2-20Instruments and controls

∙ If the alert is enabled when a driver exitsthe vehicle, a message will appear in the
vehicle information display that states
“Check Back Seat for All Articles.”
If “Horn & Alert” setting is selected:
∙ An audible horn sound will occur af- ter a short time unless a rear door is
opened and closed within a short
time to deactivate the alert.
∙ If the doors are locked before the alert is deactivated by opening a rear
door, the horn will sound.
∙ If the trunk is opened before a rear door is opened, the horn will be de-
layed until af ter the trunk is closed.
NOTE:
If “Alert Only ” setting is selected, the
message alert will still be shown in the
vehicle information display but the horn
will not sound.WARNING
∙ If the driver selects “Disable Alert”, no audible alert will be provided regard-
less of rear door open/close status.
∙ There may be times when there is an object or passenger in the rear seat(s)
but the audible alert does not sound.
For example, this may occur if the en-
gine is turned off and then on again in
a short period of time during a trip, or
if rear seat passengers enter or exit
the vehicle during a trip.
∙ The system does not directly detect objects or passengers in the rear
seat(s). Instead, it can detect when a
rear door is opened and closed, indi-
cating that there may be something in
the rear seat(s).
NOTE:
There may be times when the horn
sounds but there are no objects or pas-
sengers in the rear seat(s).
For additional information, refer to “Rear
Door Alert is activated” in this section. The power outlet is for powering electrical
accessories such as cellular telephones. It
is rated at 12 volt, 120W (10A) maximum.
The power outlet is powered only when the
ignition switch is in the AUTO ACC or ON
position.
CAUTION
∙ The outlet and plug may be hot during
or immediately af ter use.
Instrument Panel
LIC3345
POWER OUTLET
2-54Instruments and controls

CAUTION
∙ Be sure to carry the Intelligent Keywith you when operating the vehicle.
∙ Never leave the Intelligent Key in the vehicle when you leave the vehicle.
The Intelligent Key is always communicat-
ing with the vehicle as it receives radio
waves. The Intelligent Key transmits weak
radio waves. Environmental conditions
may interfere with the operation of the In-
telligent Key under the following operating
conditions: ∙ When operating near a location where strong radio waves are transmitted,
such as a TV tower, power station and
broadcasting station.
∙ When in possession of wireless equip- ment, such as a cellular telephone,
transceiver or a CB radio.
∙ When the Intelligent Key is in contact with or covered by metallic materials.
∙ When any type of radio wave remote control is used nearby.
∙ When the Intelligent Key is placed near an electric appliance such as a personal
computer. ∙ When the vehicle is parked near a park-
ing meter.
In such cases, correct the operating condi-
tions before using the Intelligent Key func-
tion or use the mechanical key.
Although the life of the battery varies de-
pending on the operating conditions, the
battery’s life is approximately two years. If
the battery is discharged, replace it with a
new one.
When the Intelligent Key battery is low, an
indicator illuminates in the vehicle informa-
tion display. For additional information, re-
fer to “Vehicle information display” in the
“Instruments and controls” section of this
manual.
Since the Intelligent Key is continuously re-
ceiving radio waves, if the key is lef t near
equipment which transmits strong radio
waves, such as signals from a TV and per-
sonal computer, the battery life may be-
come shorter.
For additional information, refer to “Battery
replacement” in the “Do-it-yourself ” section
of this manual. As many as four Intelligent Keys can be
registered and used with one vehicle. For
information about the purchase and use of
additional Intelligent Keys, it is recom-
mended that you visit a NISSAN dealer.
CAUTION
Listed below are conditions or occur-
rences which will damage the Intelli-
gent Key:
∙ Do not allow the Intelligent Key, which
contains electrical components, to
come into contact with water or salt
water. This could affect the system
function.
∙ Do not drop the Intelligent Key.
∙ Do not strike the Intelligent Key sharply against another object.
∙ Do not change or modif y the Intelli- gent Key.
∙ Wetting may damage the Intelligent Key. If the Intelligent Key gets wet, im-
mediately wipe until it is completely
dry.
∙ Do not place the Intelligent Key for an extended period in an area where
temperatures exceed 140°F (60°C).
3-8Pre-driving checks and adjustments

Thebutton will be on the NISSAN In-
telligent Key® if the vehicle has Remote En-
gine Start. This feature allows the engine to
start from outside the vehicle.
The following features may be affected
when Remote Engine Start is used:
∙ Vehicles with a manual climate control system will default to the last used
heating or cooling mode. ∙ Vehicles with an automatic climate
control system will default to either a
heating or cooling mode depending on
outside and cabin temperatures. For
additional information, refer to “Remote
Engine Start with Intelligent Climate
Control” in the “Monitor, climate, audio,
phone and voice recognition systems”
section of the manual.
Laws in some local communities may re-
strict the use of remote starters. For ex-
ample, some laws require a person using
Remote Engine Start to have the vehicle in
view. Check local regulations for any re-
quirements.
Other conditions may affect the function of
the Remote Engine Start feature. For addi-
tional information, refer to “Conditions the
Remote Engine Start will not work” in this
section.
Other conditions can affect the perfor-
mance of the Intelligent Key transmitter.
For additional information, refer to “NISSAN
Intelligent Key®” in this section.
REMOTE ENGINE START
OPERATING RANGE
WARNING
To help avoid risk of injury or death
through unintended operation of the ve-
hicle and/or its systems, including entrap-
ment in windows or inadvertent door lock
activation, do not leave children, people
who require the assistance of others or
pets unattended in your vehicle. Addition-
ally, the temperature inside a closed ve-
hicle on a warm day can quickly become
high enough to cause a significant risk of
injury or death to people and pets.
CAUTION
When the Intelligent Key battery is dis-
charged or other strong radio wave
sources are present near the operating
location, the Intelligent Key operating
range becomes narrower, and the Intel-
ligent Key may not function properly.
The Remote Engine Start function can only
be used when the Intelligent Key is within the
specified operating range from the vehicle.
The Remote Engine Start operating range is
approximately 197 f t (60 m) from the vehicle.
LPD2879
REMOTE ENGINE START
Pre-driving checks and adjustments3-21