Publication details
Internet
Fu rther information about Mercedes-Benzv ehi‐
cles and about Daimler AGcan be found on the
fo llowing websites:
http://www.mercedes-benz.com
http://www.mbusa.com (US Aonly)
http://www.mercedes-benz.ca (Canada only)
Documentation team
Shoul dyou ha veanyq uestions or suggestions
re ga rding these Operating Instructions, youc an
re ac ht he tech nica ldocumentation team at the
address lis tedont he inside co verp age.
© Daimle rVANS US A,LLC
Daimler VANS US A,LLCa nd Mercedes-Benz Can‐
ada,I nc. ar eDaimler enterprises.
© Daimler AG:not to bereprinted, translated or
ot herwise reproduced, in whole or in part, with‐
out written permission from Daimler AG.
Ve hicl em anufacturer
Daimler AG
Mercedesstraße 137
7032 7Stuttgart
Ge rmany
Ve hicl edealer
Daimler VANS US A,LLC
One Mercedes-Benz Drive
Sandy Springs ,GA3 0328
http://www.mbusa.com (US Aonly)
www.mbsprinterusa.com
Cus tomer Assis tance Center:
1-8 77-762-8267
Mercedes-Ben zCanada, Inc.
98 Vande rhoof Avenue
To ronto, ON M4G 4C9
http://ww w.mercedes-benz.ca (Canada only)
Cus tomer Relation sDepartment:
1-800-3 87-0100
Mercedes-BenzU SA,LLC and Mercedes-Benz
Canada, Inc. ar eDaimler enterprises.
Canada only: "Authorized Sprinter Dealer" is
defined as an authorized Mercedes-Benz Sprinter
Dealer. Fr
ont-passenger airbag warning Example
&
WARNING Risk of inju ryor fatal injuries
if th ef ront-passenger airbag is enabled
If th ef ront-passenger front airbag is enabled,
ac hild on thef ront-passenger seat ma ybe
st ru ck bythef ront-passenger airbag during
an accident.
NEVE Rusearear ward-facing child restra int
sy stem on aseat wit hanENABLED FRONT
AIRB AG,DEATH or SERIOUS INJUR Ytothe
CH ILD can occur. Obser
vethe" Children in thev ehicle" section.
As at 25.06.2018
We
lcome tothew orld of Me rced es-Benz
Befor eyou firs td rive off, read these Operating
Instruction scarefull yand familiarize yourself with
yo ur vehicle. Fory our owns afet ya nd alon ger
ve hicle life, follo wt he instructions and warning
notices in these Operating Instructions. Disre‐
ga rding them ma yresult in damag etothevehicle
or environment or in personal injur y.
Ve hicle damag ecaused byfailur etoo bservethe
instructions is no tcovered bytheN ew Vehicle
Limited Warrant y.
The equipment or model designation of your vehi‐
cle ma yvarya ccordin gto:
R Model
R Order
R National version
R Availability
Mercedes-Ben zreser vest he right tointroduce
ch anges in:
R Design
R Equipment
R Tech nica lfeatures
Therefore, thed escription ma ydiffe rf romy our
ve hicle in some cases.
The following ar einteg ralp arts of thev ehicle:
R Printed Operating Instructions
R Maintenance Booklet
R Equipment-dependent supplements
Alw aysk eep these document sinthevehicle. If
yo us ellthev ehicle, alw aysp ass all documents
on tothen ew owner.
Daimle rVANS US A,LLC
Mercedes-Benz Canada, Inc.
AD aimler Company
9075844103
9075844103
Menus and submenus ..............................
161Mercede
sPRO ....................................... 16 4
Information aboutM ercedes PRO............ 16 4
Information aboutM ercedes PROcon‐
nect .........................................................1 64
Making acall via theo verhead control
panel .......................................................1 64
Information on theR oadside Assis‐
ta nce cal lvia theo verhead control
panel .......................................................1 64
Information on Mercedes PR Oconnect
accident management .............................1 65
Tr ansmit tedd atad uring abreakdown
assis tance cal l......................................... 16 5Tr
anspo rting .......................................... 16 6
No tesonl oading guidelines ..................... 16 6
Load distribution ...................................... 167
Secu ring load s......................................... 167
Car rier sy stems ....................................... 16 9
Using thei nterior roof car rier sy stem ...... 17 0
Placing aload on thew heel ar ch............. 172 Maintenanc
eand care .......................... 17 3
ASS YSTP LUSs ervice inter vald ispla y..... .1 73
Engine compartment ............................... 173
Cleaning and car e................................... .181 Breakdown assistance
.........................187
Emergency ............................................... 187
Emergency Call Sy stem ........................... 187
Fla ttire. .................................................. .188
Batter y..................................................... 189
To wing or tow- startin g............................. 19 5
Electrical fuse s........................................ 19 9
Ve hicle tool kit ......................................... 200
Hydraulic jac k.......................................... 201 Wheels and tires
................................... 202
Information on noise or unusual driving
ch aracteristic s......................................... 202
No tesonr egular lyinspecting wheels
and tires .................................................. 202
Informatio nondrivin gw iths ummer
tires ........................................................ .202
Informatio nonM+S tires ......................... 203
No tesons nowc hains .............................2 03
Ti re pressur e........................................... 204
Loadin gthe vehicle ..................................2 10
Ti re labeling ............................................ .213 Information on definitions (tires and
loading) ....................................................
216
Changin gawheel .................................... 218
Spa rewheel ............................................ 225 Te
ch nical data ....................................... 230
Information on tech nica ldata. ................. 230
On-board electronic s............................... 230
Ve hicle identification plate, vehicle
identification number (VIN) and engine
number ....................................................2 31
Operating fluids and capacities .............. .233
Ve hicle dat a............................................. 241
Tr ailer hit ch.............................................. 241
Lashing points and car rier sy stems ......... 24 5 Displa
ymessages and warning and
indicator lamps ..................................... 247
Displ aymessa ges.................................... 247
Indicator and warning lamps .................. .266 Index
...................................................... 276 Con
tents 3
1
Steering wheel paddle shif ters →
11 7
2 DIRECT SELEC Tlever →
11 5
3 Inside rearvie wmirror →
91
4 Overhead control panel →
81
5 DIN sl ot,e .g. form ounting the
time rfor thes tationar yheater
6 Climat econtrol sy stem →
93
7 Stow agec ompartment co ver→
200
8 Cuph older →
74
9 12Vsocket →
75
A Opens and closes thee lectric
sliding door →
47
B Switches theh azar dwarning
light sona nd off →
80
C Vehicles wit hKEYLESSS TART:
SmartK eyslot
D USB port →
73
E Start/ stop button →
104
F Right-hand swit chpanel
Ac tivates/deacti vatesa ll-wheel
drive →
11 9 Engages/disengages
LOW
RANGE →
11 9
Ac tivates/deacti vatesD SR →
12 0
Ra ises/lo wersthev ehicle le vel→
12 3
Ac tivates/deacti vatesw orking
speed control (ADR) →
151
Ac tivates/deacti vatesc argo
compartment ventilation →
102
G Steering wheel buttons →
15 9
H Opens theh ood →
173
I Left-hand switc hpanel
Sets thew orking speed (ADR) →
151
J Light switch
Headlam prang eadjus ter
K Steering wheel buttons →
15 9
L Combination swit ch
Tu rn signals →
80
High beam →
80
Wi ndshield wipe rs →
88
Re ar wind owwiper →
89 6
Atag lanc e–Cockpit
Instrument Displa
y(color dis‐
play)
1 Speedome ter →
15 8
2 00E5 ESP®
→
267
3 00BA Distance warning →
273
4 00E9 Seatbeltn otfastened →
272
5 003E003D Turn signal indica‐
to rs →
80
6 Multifunction display →
267
7 0077 Tire pressur eloss warn‐
ing lamp →
267
8 00B9 CheckEngine →
273
9 0028 Preglo wand malfunction
in preglo wsystem
A Tach ome ter →
15 8
B 0049 and0024 (USA) or 0024
(Canada) parkin gbrake is
applied (red) →
267
C 0027 and004D (USA) or 004D
(Canada) brakes (red) →
267 D
003D Electrical malfunction →
273
E Coolan ttemperatur eindicator
and 00AC coolant tooh ot →
273
F 0024 Electric pa rking brake
(yellow) →
267
G 0075 Restra int sy stem →
28
H 0057 High beam →
80
I 0058 Lowb eam →
79
J 0060 Parking lights →
79
K Fuel le velindicator and 00D4
fuel reser vewit hfuel filler cap
location indicator →
273
L Fo
glight →
79
M 005E Rear fogl ight →
79
N 004D Brakes (yellow) →
267
O 0025 ABS malfunction →
267
P 00BB ESP®
deactivated →
267 At
ag lanc e–I nstrument clus ter7
Instrument Displa
y(bla ckand
whit edisplay) wit hsteering
wheel buttons
1 Speedome ter →
15 8
2 00E5 ESP®
→
267
3 00BA Distance warning →
273
4 00E9 Seatbeltn otfastened →
272
5 003E003D Turn signal indica‐
to rs →
80
6 Displ ayofwa rning and indica‐
to rlamps
003E Atleas tone door is not
comple tely closed
0077 Tire pressur eloss →
267
00CC Powe r-assis teds teering
malfunction →
273
003D Electrica lmalfunction →
273
0053 SOS/emergency cal lsys‐
te m( Mercedes-Benz emer‐
ge ncy cal lsyst em)
00D4 ActiveB rake Assi stdeac‐
tivated →
141
00D7 ATTENTION ASSIS Tdeac‐
tivated →
147
e OFF Lane Keeping Assist
inactive →
151
00CE Highbea mAssist →
81 e
(White) Lane Keeping
Assis tactiv eand ready toissue
wa rnings / e(Red) Lane
Ke eping Assis tissues warning →
151
7 00B9 CheckEngine →
273
8 0028 Preglo wand malfunction
in preglo wsystem
9 Tach ome ter
A 0049 and0024 (USA) or 0024
(Canada) parkin gbrake is
applied (red) →
267
B 0027 and004D (USA) or 004D
(Canada) brakes (red) →
267
C 00D4 Reser vefuel →
273
D DEF supply low →
127
E 002E LOWR ANGE active →
11 9
F 0024 Electric pa rking brake
(yellow) →
267
G Multifunction display →
267
H 0075 Restra int sy stem →
28
I 0057 High beam →
80
J 0058 Lowb eam →
79
K 0060 Parking lights →
79
L Fo
glight →
79
M 005E Rear fogl ight →
79 8
Atag lanc e–Instru ment clus ter
1
Checkin gand topping up oper‐
ating fluids →
233
St artin gassis tance →
19 0
2 Buttons fort he SOS emergency
call sy stem and roadside assis‐
ta nce →
188
3 Warning lamp →
187
Saf etyv est →
187
Fir st-ai dk it (so ftsided) →
187
4 Vehicles wit hrear-wheel drive:
hy draulic jac kand tire-change
to ol kit →
201 5
Hazar dwarning lights →
80
6 QR code fora ccessing ther es‐
cue card →
24
7 Todisconnect thes tarter bat‐
te ry →
19 3
8 Fuelfiller flap wit hinstruction
labels fort irep ressu re,fuel
type and QR code fora ccess‐
ing ther escue card →
12 5
9 Flattire →
188 16
Atag lanc e–Emer gencie sand breakdowns
We
therefor eaccep tnor esponsibility fort he use
of suc hparts in Mercedes-Benz vehicles, even if
th ey have been of ficially appr ovedori ndepend‐
ently appr oved byatesting center.
In some other countries, cer tain parts ar eonly
of ficially appr ovedfor ins tallation or modification
if th ey comply wi thlegal requirements. All
Mercedes-Benz Genuin eParts satisf ythese
re qu irements. Mak esuret hat all parts ar esuita‐
ble fory our vehicle.
Alw ayss pecify thev ehicle identification number
(VIN) and thee ngine number when ordering
Mercedes-Benz Genuine Parts( / pag e231). Information about attachments, add-on
equipment, installations and con versions
Fo rs afet yr easons, ha veadd-on equipmen tpro‐
duce dand assembled in accordanc ewitht he
va lid Mercedes-Benz add-on equipmen tguide‐
lines. These add-on equipmen tguidelines ensure
th at thec hassi sand add-on equipmen tfor mo ne
unit and that theg reates tpossible le velofo pera‐
tional and driving saf etyisa chieve d.
Bo th vehicle manufacturer saswell as body man‐
ufacturer smusta lway se nsur ethat thep roducts
manufactured bythem come int ocirculation only
in as afes tate and do no tpose an yrisk stop eo‐
ple. Otherwise, ther em aybe consequences
under civil, criminal or public la w.All manu factur‐
er sa re re sponsible fort he products that they
ha ve manufactured. The manufacturer of attach‐
ments, add-on equipment, inserts and con ver‐
sions mus tguarantee compliance wi thDirective
2001/95/EC on general product sa fety.
Mercedes-Benz recommends thef ollowing for
saf etyr easons:
R Do no tmakea ny ot herchanges tothev ehi‐
cle.
R Obtain appr oval from thed ealer named on
th ei nside title pag eintheeve nt of deviations
from thea ppr ove dadd-on equipment guide‐
lines.
Ac cep tance testsp erform ed bypublic test bodies
or of ficia lapp rova ls do no trule out saf etyr isks.
Obser vethei nformation about Mercedes-Benz
Genuine Parts( / pag e18).
% Fu
rther information can be obtained at a
qu alified specialis tworks hop. &
WARNING Risk of accident and injur yin
th ee vent of inco rrect con versions or
ch anges tothev ehicle
Con versions or changes tothev ehicle can
impair thef unction of sy stems or compo‐
nents.
As aresult, they ma ynol onger function as
intended and/or endanger theo perating
saf etyoft hevehicle. #
Alwaysh ave conversions or changes to
th ev ehicle made at aqualified work‐
shop. If
yo ua replannin gonmakingchanges to your
ve hicle, wehighl yrecommend that youc ontact
th ed ealer named on thei nside title page, who
will giv eyou all thei nformation youn eed. There
ma ybeac hargefor this service.
If add-on equipmen tmanufacturer sand dealers
mak emodifications that af fect thef ina linspec‐
tion of thee ngine, vehicle or equipment, they
mus taccep tsole responsibility fort he vehicle.
This also appliestom arking and documenting the
ve hicle parts af fected bythec hanges that they
make.
Yo ua re re sponsible forc ertifying and pr oviding
ev idenc ethat thef ollowing condition sareme t:
R thev ehicle complies wit hallre leva nt stand‐
ards and regulations that ar eaffected bythe
modification.
R them odified vehicle still meets thev ehicle
saf etys tandards and emission regulations.
R them odification does no timp air thes afet yof
th ev ehicle.
We aren otresponsible fort he final inspection,
product liability or warrant yclaim sresulting from
modification. This applies to:
R them odified components or sy stems.
R ther esultant violatio nofemission regulations
or vehicle saf etys tandards.
R all consequences resulting from them odi‐
fi ed ,less saf eorevenf aulty vehicle.
We accep tnoresponsibility as final manu facturer
or fort he resultant product liability.
Even seeming lyminor changes tothev ehicle,
suc hasa ttaching aradiator grill in winter ,are not
permitted. Do no tcove rthe radiator .Don otuse
an yt hermal mats, insect pr otection co vers etc. General no
tes19