2019 MERCEDES-BENZ SPRINTER maintenance

Note
sonc leaning and car eP reve nting damag etothevehicle
Headliner Clean withasoftb rush or dr yshampoo.
Clo thseat
co vers Va
cuu mupd irts uchasc rumb sord ust
and then use adam pm icrofiber clo th
and a1%s oapsuds solution toclea nthe
entir eseat co ver.Do no tspot-clean.
Use cleaning and car eprodu cts recom‐
mende dfor Mercedes-Benz . Do no
tuse an yoil-based cleaning and
car eproducts.
Imitation
leather seat
co vers Va
cuu mupd irts uchasc rumb sord ust
and then use adam pcotto ncloth and a
1% soapsuds solution toclea nthe entire
seat co ver.Do no tspot-clean.
Use cleaning and car eprodu cts recom‐
mende dfor Mercedes-Benz . Do no
tuse am icrofiber clo th.
Do no tuse anyo il-based cleaning and
car eprodu cts.
Genuine
leather seat
co vers Re
gular lyvacuu mupd irts uchas
crumb sordusta nd then use adamp
cotton clo thtoclea nthe entir eseat cov‐
ers.
Fo rh eavy soiling: use alea ther care
agent recommended byMercedes-Benz
fo ra ftertreatment. Do no
tuse am icro fiber clo th.
Do no tuse anyo il-based cleaning and
car eprodu cts.
Ste ering
wheel and
ge ar or
selector
le ver Clean wit
hadampcloth.
Pe dals and
floo rmats Clea
nwithad ampcloth .D onotuse an ycleaning and car eprod‐
ucts.
Ve hicl einte‐
ri or Clean wit
hadampcloth. R
Do no tuse ap owe rwashe r.
R Allo wthe vehicle interior todryc om‐
ple tely af terc leaning.
R Do no tallow liquids topenetra teinto
ga ps or cavities.
Curtains The curtains ma yonlybed rycleaned. Do no twash thec urtains. 18 6
Maintenance and care

Re
ar axle tir epressures on vehicles with rear wheel driv eand Super Single tires
Max. rear axle load 7055 lbs (3200 kg)Ti
re s/disc wheel Vehicl eload Max.rear axle load
7055 lbs (3200 kg)
225/75R16C 121/120R (122L) Fullyl aden
690 kPa(6.9b ar/100 psi) 3)
285/65R16C 131R Fully laden 460 kPa(4.6b ar/6 7psi) Max
.rear axl eload 7716 lbs (3500 kg) Ti
re s/disc wheel Vehicl eload Max.rear axle load
77 16 lbs (3500 kg)
225/75R16C 121/120R (122L) Fullyl aden
690 kPa(6.9b ar/100 psi) 3)
285/65R16C 131R Fully laden 520 kPa(5.2b ar/7 5psi) 3)
Va lid touse foras horttime as aspar ew heel
on ther ear axle foram aximu mdista nce of
62 miles (100 km) and amaximum speed of
34 mph(55 km/h).
Be sur etoalso obse rvet he following fur ther rela‐
te ds ubjects:
R Notesont irep ressur e(/pag e204)
R Tire and Loadin gInforma tionp lacard
(/ page210)
R Maximum tirep ressure (/ page 215) Ti
re pressur emonitor Fu
nction of tir epressur emonitor on single
tires &
DANG ER Risk of acciden tdue toincor‐
re ct tir epressure
Ever ytire, including thes par e(if pr ovided),
should be checkedw hen cold at leas toncea
mont hand inflated tothep ressur erecom‐
mended bythev ehicle manufacturer (see Tire
and Loadin gInforma tionp lacar dont he B-pil‐
lar on thed rive r’ss ide or thet irep ressure
label on thei nside of thef uel filler flap of your
ve hicle). If your vehicle has tires of adiffe re nt
size than thes ize indicated on theT irea nd
Loading In form atio nplacar dort he tirepres‐
sur etable, youn eedtod etermine thep roper
tir ep ressur efor those tires.
As an added saf etyf eature, your vehicle has
been equipped wit hatirep ressur emonitor‐ ing sy
stem (TPMS) that illuminates alow tire
pressur eindicator lam pwhen one or mor eof
yo ur tires ar esignificantl yunde rinfla ted.
Ac cordingly ,ifthe lo wtirep ressur eindicator
lam plights up, yous houl dstopa nd check
yo ur tires as soon as possible, and inflate
th em tothep roper pressure. Driving on asig‐
nificantly underinflated tir ecauses thet ireto
ove rheat and can lead totiref ailure. Underin‐
fl atio nalso inc reases fuel consum ption and
re duces tir etread life, and ma yaffect the
ve hicle's handling and braking ability .Please
no te that theT PMS is no tasubstitut efor
proper tir emaintenance, and it is thed rive r's
re sponsibility tomaintain cor rect tir epres‐
sure, even if underinflation has no treached
th el eve ltot rigger illumination of theT PMS
lo wt irep ressur eindicator lamp.
Yo ur vehicle has also been equipped wit ha
TPMS malfunction indicator toindicat ewhen
th es ystem is no toperating properly .The
TPMS malfunction indicator is combined with
th el ow tirep ressur eindicator lamp. When
th es ystem de tects am alfunction, thei ndica‐
to rlamp willf lashfora pproxima tely am inute
and then remain continuously illumina ted.
This sequence will continue upon subsequent
ve hicle start-ups as lon gasthe malfunction
ex ists.
When them alfunction indicator is illuminated,
th es ystem ma ynotbe able todetect or sig‐
nal lo wtirep ressu reas intended. TPMS mal‐
function smayoccur forav ariety of reasons,
includin gthe ins tallation of incompatible 208
Wheels and tires

Only position
thej ackont he jac ksuppor tpoints
intended fort his purpose. Youc oul do therwise
damag ethe vehicle.
Impor tant no tesonu singthej ack:
R Onlyusethev ehicle-speci ficj ackt hat has
been tested and appr ovedbyM ercedes-Benz
to raise thev ehicle. If thej ackisu sed incor‐
re ctly ,itc ould tip over while thev ehicle is
ra ised.
R The jac kisdesigned onl ytoraisethev ehicle
fo ras horttime whil eawheelisb eing
ch anged and is no tsuitable forc arrying out
maintenance workunde rthe vehicle.
R Avoid changing awheel on uphill and downhill
slopes.
R The jac kmustbep lacedonaf irm,flat and
non-slip sur face. If necessar y,use alarge,
fl at, load bearing and non-slip unde rlay.
R The base of thej ackisp ositioned vertically
under thej acks uppor tpoint.
Saf etyi nstruction swhile thev ehicle is raised:
R Do no tputyour hands or feet unde rthe vehi‐
cle.
R Do no tlie underneat hthe vehicle.
R Do no tstart thee ngine and do no trelease
th ep arking brake.
R Do no topen or close an ydoors.
Ve hicles with rear wheel drive Jack
suppor tpoints
Only use them iddle roda nd thep um pleve rrod
wit hthe larges tdiame terf or thej ackasa lug
wrenc hextension. Only inse rtthem iddle rodon
th el ug wrench, and alw aysasf ar as it will go.
Otherwise, ther ods could bend and defor msomuc
hthat they can no longer be use daspump
le ve rs fort he jac k. #
Toprepar ethe hydrauli cjack: insertthe
th irdr od of pum plever 1fort he jac kinto
th el ug wrenc hextension. #
Close pressur erelease scr ew3. #
Todo this, use thef lattened sectio nonpump
le ver 1totur np ressur erelease scr ew3
clockwise tothes top.
% Do no
tturnp ressur erelease scr ew3 more
th an one or tw ofull turns .Hydraulic fluid
coul dotherwise escape. #
Inser tpum plever 1withthe larges trod into
th er eces sont he jac kand secur ebyturning
it clo ckwise. #
Place thej ackv erticall ybeneat hthe jac ksup‐
por tpoints described belo w. Jac
ksuppor tpoint, front axle 222
Wheels and tires

Information on
technical data
The given dat aonlya pplies tovehicles with
st andar dequipment. Further information can be
obtained at aqualified specialis tworks hop. On-board electronics
Note
sonw orkont he engine electronics *
NO
TES Premature wearthro ugh
improper main tenance Imprope
rmaintenance ma ycause vehicle
components towe ar mor equickl yand the
ve hicle's operating permit ma ybeinvalidated. #
Alwaysh ave workon thee ngine elec‐
tronics and related components car ried
out at aqualified specialis tworks hop. Tw
o-w ayradios In
stallation no tesf or two- wayradios &
WARNING Risk of accident du eto
improper workon two-w ayradios
The electromagnetic radiation from two-w ay
ra dios can inter fere wit hthe on-boar delec‐
tronics if RF transmit ters arem anipulated or
re trofitted inco rrectl y.
This could jeopardize theo perating saf etyof
th ev ehicle. #
Yous houl dhave allworkon electrical
and electronic component scarried out
at aq ualified specialis tworks hop. &
WARNING Risk of accident from incor‐
re ct ope ratio noft wo-way radios
If yo uo perat etwo -way radios incor rectl yin
th ev ehicle, thee lectromagnetic radiation
could inter fere wit hthe on-boar delectronics,
e.g.:
R ifth et wo -way radio is no tconnected to
an exterior antenna
R ifth ee xterio rantenna is no tcorrectly
mounted or is no toflowreflection
This could jeopardies theo perating saf etyof
th ev ehicle. #
Have thel ow -reflection exterior antenna
ins talled at aqualified specialis twork‐
shop. #
When operating two-w ayradios in the
ve hicle, alw aysc onnectt hemtothe
lo w- reflection exterior antenna. *
NO
TEInva lidation of theo perating per‐
mit due tofailur etoc omply wi th the
instructions fori ns tallation and use The operatin
gpermit ma ybeinvalidated if the
instructions fori ns tallation and use of two-
wa yradios ar enotobser ved. #
Onlyuse appr oved frequency bands. #
Obser vethem aximum permissible out‐
put po werint hese frequency bands. #
Onlyuse appr oved antenna positions. Use
Tech nica lSpecification ISO/T S21609 (Road
Ve hicles -EMC guidelines fori ns tallation of af ter‐
mar ketradio frequency transmitting equipmen t)
when retrofitting two-w ayradios. Comply wit hthe
legal requirements ford etachable parts.
If yo ur vehicle has ins talling fort wo -way radio
equipment ,use thep ower suppl yorantenna con‐
nections intended foru se wit hthe ins talling.
Obser vethem anufacturer's supplement during
ins tallation.
Information on two-w ayradio transmission
output
The maximum transmission outputs (PEAK) at the
base of thea ntenna mus tnotexc eed thev alues
in thef ollowing table:
Fr equency band and maximum transmission
output Fr
equency band Maximu mtransmis‐
sion output
Sho rtwa ve
3—54M Hz 10
0W
4—m—w aveband
74 —88M Hz 30 W
2—m—w aveband
14 4—1 74MHz 50 W
Tr unked radio sys‐
te m/T etra
380 —460 MHz 10 W230
Tech nica ldata

cases, oil of
thet ype in thee ngine is no tavaila‐
ble, use ano ther appr ovedm ineral or synthetic
engin eoil.
Ve hicles with adiese lengine: ifth eg rade is
no ta vailable, youm ayalso refill wit hengin eoils
acco rding toMB-F reigabe or MB-Appr oval 228.5,
229. 3or2 29.5.Thetop-up quantity is then limi‐
te dtom aximum1.1US qt (1.0 liter).
Yo um ustthen ha vean oil chang ecarried out at
th ee arlies tpossible opportunit y.
Ve hicles with agasoline engine: ifth eg rade is
no ta vailable, youm ayrefill wit hengin eoils
acco rding toMB-F reigabe or MB-Appr oval 229.3
or AC EA A3/B4. The top-up quantity is then limi‐
te dtom aximum1.1US qt (1.0 liter).
Yo um ustthen ha vean oil chang ecarried out at
th ee arlies tpossible opportunit y.
Engine oils ar edistinguished by:
R engine oil brand
R grade (MB-F reigabe or MB-Appr oval)
R SAEc lassi fication (viscosity)
Oil chang einter val
The on-boar dcomputer automatically sho wsthe
dat eoft he next oil chang easane vent messa ge
on thed ispla y.
Mercedes-Benzr ecommends havin gthe oil
ch anged at aqualified specialis tworks hop.
Engine oil capacities Engine
Engine oil
M2 74 around11.2 qt
(10.5 li ters)
OM642 around13.2 qt
(12.5 li ters)
OM65 1(rear wheel
drive) around
12qt
(1 1. 5l iters) Information on oil consum
ption
Depending on thed riving style, thev ehicle con‐
sumes amaximum of 1.1USq t(1.0l iter) of
engine oil per 620 mile s(10 00 km).
In thef ollowing cases, oil consum ption ma yalso
exc eed this limit:
R thev ehicle is ne w.
R youu sethev ehicle mostl yunder arduous
conditions.
R youd rive frequently at ahigh engine speed. Re
gular maintenance is aprerequ isitefor favo ra‐
ble consum ption figures. Youc an on lyasses sthe
oil consum ption af teral ong journe y.Chec kthe
oil le velint he engine regularly ,e.g. weekl yor
ev eryt ime your efuel. Note
sonb rake fluid Obser
vethen otes on operating fluids
(/ page233). &
WARNING Risk of an accident du eto
va por poc kets form ing in theb rake sys‐
tem
The brak efluid con stantly absorbs moisture
from thea ir.T his lo werstheb oiling point of
th eb rake fluid. If theb oiling point is tool ow,
va por poc kets ma yformint he brak esystem
when theb rake sa reapplied hard.
This causes theb raking ef fect to be impaired. #
Have theb rake fluid rene we datt he
specified inter vals. *
NO
TEDama getopaint, plastic or rubber
by brak efluid Ther
eisar isk of damag etoproperty if brake
fl uid comes int ocontact wi thpaint, plastic or
ru bber. #
If paint, plastic or rubber comes into
con tact wi thbrak efluid, rinse wi th
wate rimmediatel y. Obser
vethen otes on paintwork/matt efinish
paintwor kcare( /pag e182).
Ha ve theb rake fluid replaced regular lyat aq uali‐
fi ed specialis tworks hop.
Only use brak efluid appr ovedbyM ercedes-Benz
in accordance wit hMB-Freigabe or MB-Appr oval
33 1.0.
Fu rther information on brak efluid:
R intheMBS pecification sfor operating fluids
at http://be vo.mercedes-benz.com
R ataq ualified specialis tworks hop Coolant
Note
sonc oolant
Obser vethen otes on operating fluids
(/ page233). Te
ch nica ldata 239

Information on
thew indshield washer fluid
Re commended windshield washer fluid:
R abovefreezing point :e.g. MB SummerFit
R below freezing point :e.g. MB WinterFit
Mixin gratio
Fo rthe cor rect mixing ratio ,refer tothei nforma‐
tion on thea nti-freeze container.
Mix thew ashe rfluid wit hwindshield washer fluid
all year round.
Fi lling capacities
Wi ndshield washer sy stem
Wa sher fluid
5.8 qt (5.5 l)Re
frigerant Note
sonr efrigerant
Obser vethen otes on operating fluids
(/ page233).
% Yo
ur vehicle's climat econt rols ystemc an be
fi lled wit hR‑134a refrigerant. The refrigerant
R‑134a contains fluorinated greenhouse gas.
If yo ur vehicle is filled wit hR‑134a refrigerant, the
fo llowing informatio napplies:
* NO
TEDama gecaused byincor rect refrig‐
erant If
th ei ncor rect refrigerant is used ,this can
damag ethe climat econt rols ystem. #
Use onl yR‑134a refrigerant or theP AG
oil appr ovedfor your vehicle by
Mercedes-Benz. #
The appr ovedPAG oil ma ynotbe mixed
wit ha ny ot herPAGo ilth at is not
appr ovedfor R‑134a refrigerant. Maintenance
work,s uc hasa dding refrigerant or
re placing components, ma ybecarried out only
by aq ualified specialis tworks hop. All thea pplica‐
ble regulations relatin gtot his and theS AE J639
st andar dmustbea dhered to.
All workon thec limat econt rols ystems hould
alw aysbec arried out at aqualified specialist
wo rkshop. Example:
refrigerant warning label
1 Warning symbols
2 Refrigerant capacity
3 Applicabl estandards
4 PAGo il par tnumber
5 Refrigerant type
Wa rning symbols 1refertot hefollowing:
R Potential dangers
R The per form anc eofm aintenance workat a
qu alified specialis tworks hop Ve
hicl edata Information on
vehicl edimensions The
following section con tains impor tant tech ni‐
cal da tafory our vehicle. Your vehicle documents
contain fur ther vehicle-specific and equipment-
dependent tech nica ldatas uchasv ehicle dimen‐
sions and weights. Tr
aile rhitch Note
sont he trailer hitch &
WARNING Risk of accident du etoafter‐
mar ketins tallation of atrailer hitc hthat
is no tpermissible
If af term arke tins tallation of atrailer hitc his
no tp ermissible and youi nstallat railer hitch
or other assembly parts, thel ongitudinal
frame member will be weakene dand may
break .Inthis case, thet railer ma ycome
loose from thev ehicle.
Ther eisar isk of an accident.
Only ins tallat railer hitc haftermar ketifitis
pe rm issible. Obser
vethen otes on trailer operation
(/ page151). Te
ch nica ldata 241

Asht
rays
In thew indshield stowagec om‐
partment ............................................ .74
ASR (accele ratio ns kidc ontrol) ........... 137
Assistance graphic (on-board com‐
puter) ..................................................... 161
ASS YSTP LUS ........................................ 173
Batter ydisconnection period s.......... 173
Displ aying thes ervice due dat e........ 173
Fu nction/no tes. ............................... 173
Re gular maintenance work ............... 173
Special service requirements .......... .173
ATA (Anti-Thef tAlarms ystem) .............. 56
Ac tivating/deactivating thei nterior
motion sensor .................................... 57
Fu nctio n............................................. 56
Interio rmotions ensor functio n.......... 57
St opping thea larm. ............................ 56
Switching thet ow -awa ya larm
on/of f............................................... .57
To w- aw ay alar mfunction .................... 56
At tachments .......................................... .19
AT TENTION ASSI ST............................... 14 6
Ac tivating/deactivating .................... 147
Fu nctio n........................................... 14 6
Sy stem limitations ............................1 46
Au thorized workshop
see Qualified specialis tworks hop
Au tomatic distanc econtrol
se eA ctiv eDista nce Assi stDISTRONIC
Au tomatic drivin glights ........................ 79
Au tomatic transmission
DIRECT SELEC Tleve r........................ 11 5
Engaging driv eposit ion. .................... 11 7
Engaging neutral ............................... 11 6
Engaging reve rseg ear ....................... 11 6
Kickdown .......................................... 11 8
Re stricting thes hiftrang e................. 11 7
Selecting pa rkposition .....................1 16
Tr ansmission position displa y........... 11 5
Tr ansmission position s..................... .115
Au xiliar yheating .................................... 99
Fu nctio n............................................. 99
Axle load ................................................ 231 B
Bac ksuppo rt
see Lumbar suppor t(4-w ay)
BA S(Brak eAssis tSystem) .................. 137Battery
Charging ........................................... 19 0
Chargin gavehicle batter y................1 90
Disconnecting thea uxiliar ybattery
in thee ngine compartmen t.............. 194
Disconnecting thes tarter batter y..... 19 3
Jump-s tarting (vehicle) ..................... 19 0
Ke y. .................................................... 42
No tes( vehicle) ................................. 189
Re moving or ins talling thes tarter
batter y.............................................. 19 3
St arterb atter y.................................. 19 2
Batter ymain switch
No tes. ............................................... 11 4
Switching thep ower supply on/o ff... 11 4
Belt see Sea tbelt
Blind Spo tAssist .................................. 147
Ac tivating/deactivating .................... 14 8
Fu nctio n........................................... 147
Re ar Cross Traf ficA lert. ................... 14 8
Sy stem limitations ............................1 47
Bottle holder ........................................... 74
Brake ABS (Anti-loc kBraking Sy stem) ........ 137
Ac tiveB rake Assi st........................... 13 9
BA S(Brak eAssistSystem) ............... 137
Braking wi thparkin gbrake :. ............ .108
Breaking-i nnotes ............................. 105
Downhil lgradien t............................. 108
Driving tip s....................................... 105
EBD (electroni cbrake forc ed istri‐
bution) ..............................................1 39
Heavy and light loads ....................... 108
HOLD functio n.................................. 14 5
Ne wb rake discs and brak epads/
linings ............................................... 108
Re stricted braking ef fect (salt-trea‐
te dr oads) .........................................1 05
We troad sur faces ............................ 108
Brak eAssis tSystem
see BAS(Brak eAssistSystem)
Brak eAssistance
see BAS(Brak eAssistSystem)
Brak efluid
No tes. .............................................. 239
Brak eforce distribution
EB D( electronic brak eforce distri‐
bution) ..............................................1 39
Brakes New/replaced brakepads/brake
discs ................................................. 105 Index
277

Sampl
ecalculation ........................... 212
Load distribution .................................. 167
Load inde x(tire) .................................... 215
Load securing Cargo tie-down poin t....................... .168
Ins talling and removing tie-down
ey es .................................................. 16 9
No tes. ............................................... 167
Load-bea ring capacit y(tire) ................. 215
Loading Definitions ........................................ 216
Loading guidelines .........................72,16 6
Loading information table ...................210
Lo wb eam
Ac tivating/deactivating ...................... 79
Changing bulb s................................. .84
Setting fora broad (symmetrical )........ 79
LO Wr ange ............................................. 11 9
Lu bricant additives
see Additive
Lu mbar suppor t(4-wa y) ........................ 64 M
M+S tires .............................................. 203
Maintenance Vehicle ................................................ 21
Maintenance see ASS YSTP LUS
Malfunction Restra int sy stem ................................ 28
Malfunction message see Displa ymessage
Manua lparking brake .......................... 13 3
App lying/ releasing .......................... .133
Emer gency braking ........................... 13 4
Fo lding up/down .............................. 13 3
Manuall yinflating air bello ws(ENR) ...1 24
Matt efinish (cleaning instructions) ...182
Maximum load Determ inin g..................................... .211
Sampl ecalculation ........................... 212
Maximum tir eload .............................. .214
Maximum tir epressure ........................ 215
Mechanical key
Locking door ...................................... 45
Re moving/inserting ........................... 42
Un lockin gdoor .................................. .45Memor
yfunctio n(seat) ........................ .64
Menu (on-boar dcomputer)
Assis tance graphi c............................ 161
Overvie w.......................................... 15 9
Service .............................................. 161
Settings ............................................ 16 3
Tr ip .................................................. .162
Mercedes PRO Informatio n....................................... 16 4
Mercede sPRO connect
Ac cident mana gement ...................... 16 5
Information .......................................1 64
Making acall via theo verhead con‐
trol panel .......................................... 16 4
Ro adside Assis tance cal lvia the
Ro adside Assis tance button ............. 16 4
Tr ans ferred dat a...............................1 65
Mercedes-Benz emer gency call sys‐
tem
Information on dat aprocessing ........ 188
Messag e(multifunction display)
see Displa ymessa ge
Messag ememory ................................. 247
Mir rors
Ad justing thei nside rearvie wmirro r. .. 91
Mir rors
see Outside mir rors
Mobile phone ........................................ 230
Fr equencies ...................................... 230
Tr ansmission output (maximum )......2 30
Wi reless chargin g............................... 78
Mobile phone see Mobile phone
Model series ......................................... 231
Mountin gaload .............................. 72,166
Multi Purpose Vehicl e(MPV) ................. 24
Multifunction displa y(on-board
computer) ............................................. 16 0
Multifunction steering wheel
But tono verview. ............................... 15 9
Multifunction steering wheel
see Steering wheel N
No zzles
see Air vents 286
Index