2019 MERCEDES-BENZ SPRINTER door lock

*
NO
TEDo no tuse diese ltorefuel vehicles
wit hag asoline engine. If
yo ua cciden tally refuel wit hthe wrong fuel:
R Do no tswitc hthe ignition on. Otherwise
fuel can enter thee ngine.
Even small amounts of thew rong fuel
could result in damag etothe fuel sy stem
and thee ngine. The repair costs ar ehigh. #
Consult aqualified specialis tworks hop. #
Have thef uel tank and fue llin es drained
comple tely. *
NO
TEDo no tuse gasoline torefuel vehi‐
cles wit hadiesel engine. If
yo ua cciden tally refuel wit hthe wrong fuel:
R Do no tswitc hthe ignition on. Otherwise,
fuel can enter thef uel sy stem.
Even small amounts of thew rong fuel
could result in damag etothe fuel sy stem
and thee ngine. The repair costs ar ehigh. #
Consult aqualified specialis tworks hop. #
Have thef uel tank and fue llin es drained
comple tely. *
NO
TEDama getothef uel sy stem caused
by ove rfilled fuel tanks. #
Only fill th ef uel tank unti lthe pump
nozzle switches off. *
NO
TEFuel ma yspray out when you
re mo vethef uel pum pnozzle. #
Onlyfillthef uel tank unti lthe pump
nozzle switches off. *
NO
TEDama getopainted sur faces du eto
fuel #
Do no tspillany fuel on painted sur fa‐
ces. +
ENVI
RONMENTAL NOTEEnvironmental
damag eduetoimproper handlin goffuel If fuels ar
ehandled improperly ,the yp ose a
danger topersons and thee nvironment. #
Do no tallowf uels toruni ntot he sew‐
ag es ystem, thes urface wate rs,t he
ground waterorintot he ground. Re
quirements:
R The vehicle is unloc ked.
R The auxiliar yheating is deactivated.
R The ignition is switched off
R The front left-hand door is open.
% Do no
tget back intot he vehicle during the
re fueling process. Otherwise, electros tatic
ch arge could buil dupagain.
Obser vethen otes on operating fluids
(/ page233). 1
Fuelfiller flap
2 Fuelfiller cap
% The fuel
filler flap is besid ethe front left-hand
door when vie wedint he direction of tr avel.
The position of thef uel filler cap 00D4is also
shown in theI nstrument Displa y.The ar row
on thef illing pum pspecifies thes ide of the
ve hicle. #
Open fuel filler flap 1. #
Turn fuel filler cap 2coun ter-clockwise and
re mo veit. #
Close all vehicle door stopreve nt fue lvapors
from entering thev ehicle interior. #
Comple tely slide thef iller nec kofthe pump
nozzle int othe tank ,h oo kinp lace and refuel. #
Fillthef uel tank only unti lthe pum pnozzle
switches off. #
Replace fuel filler cap 2and tur nitclock‐
wise.
Yo uw ill hear aclickw hen thef uel filler cap is
close dfully. #
Open thef ront left-hand door. #
Close fuel filler flap 1. 12 6
Driving and pa rking

Closing
theD EFfiller cap on loc kable filler
caps #
Afterf illing theD EFtank ,p lace DEF filler cap
1 onthef iller nec kand tigh tenitc lock wise. #
Remo vetool 4 from DEF filler cap 1and
st or eitint hevehicle tool kit. #
Pull co ver3on DEF filler cap 1upover
holes 2of DEF filler cap 1,turna nd
re lease. #
Turn DEF filler cap 1.
If DE Ffiller cap 1turns freel y,theD EFtank
is closed. Park
ing Pa
rking thev ehicle &
WARNING Risk offire caused byhot
ex haus tsystemp arts
Flammable material suc hasleaves, grass or
twigs ma yignit eift heyc ome int ocontact
wi th hotp arts of thee xhau stsystem or
ex haus tgas flow. #
Park thev ehicle so that no flammable
material can com eintoc ontact wi thhot
ve hicle components. #
In particular ,donotpar kond rygrass‐
land or har vested grain fields. &
WARNING Risk of accident and injury
du etoc hildren lef tunat tende dint he
ve hicle
If ch ildren ar eleftu nat tende dint hevehicle,
th ey could:
R opendoors,t hereb yendangering other
persons or road users.
R geto utofthev ehicle and be hit by
oncomin gtraffic.
R operat evehicle equipment and become
trapped, fore xamp le.
In addition ,children could also se tthe vehicle
in motion, fore xamp le,by:
R releasing thep arking brake.
R shifting thea utomatic transmission out of
par kposition 005D.
R startin gthe engine #
Neverlea ve children and animals unat‐
te nde dint hevehicle. #
When leaving thev ehicle, alw ayst ake
th eS martK eywit hyou and loc kthe
ve hicle. #
Keep theS martK eyout of ther eac hof
ch ildren. *
NO
TEDama getothev ehicle or thed rive‐
train due torolling away #
Alwaysp arky our vehicle safely and
according tolegal requirements. #
Alwaysp roper lysecur ethe vehicle
agains trolling away. &
WARNING Risk of accident and injur yif
pa rking brak eisnotapplied
If yo up arkt he vehicle wit hthe transmission
in par kposition 005Dand thep arking brak eis
no te ngaged, thev ehicle ma yroll away.
Engaging pa rkposition 005Dis no tafully ade‐
qu ater eplacement fort he parking brake.
Ther eisar isk of accident and injur y. #
Secu rethev ehicle agains trolling away
as desc ribed belo w. 13 2
Driving and pa rking

Ve
hicles with all-wheel drive/vehicles with
automatic transmission #
Mak esuret hat thef ront and rear axle scome
to rest on thes ame transpor tatio nv ehicle.
* NO
TEDama getothed rive trai ndueto
incor rect positioning #
Do no tpositio nthe vehicle abo vethe
connection point of thet ranspor tvehi‐
cle. *
NO
TEVehicle damag eduetoimproper
loading An all-wheel driv
evehicle ma ybedamaged if
it is tilted, pushed or mo vedw hile being loa‐
ded using ahydraulic plat form. #
When loading avehicle wit hall-wheel
drive, thev ehicle should onl ybemoved
and positioned byits ownp owe r. #
The vehicle and thes urface it is posi‐
tione dons hould no longer be mo ved
when thek eyisremo vedorift he door
is open. To
wing eyes torage location The
towing eyeisl ocated in thev ehicle tool kit in
th ef ront-passenger foot we ll (/ page200). Installing/removing
thet ow ing eye Ins
talling and removing thef ront towing eye #
Toinstall thef ront towing eye: press the
to poft he co vera nd remo vethec over. #
Screw intowing eye1clockwise tothes top
and tighten. #
Toremo vethef ront towing eye: unsc rew
to wing eye1counter-clockwise. #
Inser tthe co verw itht he tabs at thet op and
push in at theb otto muntilthec ove rengages. Re
ar towing eye( vehicles wit hpassenger vehicle
appr oval)
% Re
ar towing eye2is permanentl yattached
to thev ehicle.
* NO
TEDama gedue toincor rect use of
th et ow ing eye When
atow ing eyeisu sedtoreco verav ehi‐
cle, thev ehicle ma ybedamaged in thep roc‐
ess. 19 8
Breakdown assis tance

Only position
thej ackont he jac ksuppor tpoints
intended fort his purpose. Youc oul do therwise
damag ethe vehicle.
Impor tant no tesonu singthej ack:
R Onlyusethev ehicle-speci ficj ackt hat has
been tested and appr ovedbyM ercedes-Benz
to raise thev ehicle. If thej ackisu sed incor‐
re ctly ,itc ould tip over while thev ehicle is
ra ised.
R The jac kisdesigned onl ytoraisethev ehicle
fo ras horttime whil eawheelisb eing
ch anged and is no tsuitable forc arrying out
maintenance workunde rthe vehicle.
R Avoid changing awheel on uphill and downhill
slopes.
R The jac kmustbep lacedonaf irm,flat and
non-slip sur face. If necessar y,use alarge,
fl at, load bearing and non-slip unde rlay.
R The base of thej ackisp ositioned vertically
under thej acks uppor tpoint.
Saf etyi nstruction swhile thev ehicle is raised:
R Do no tputyour hands or feet unde rthe vehi‐
cle.
R Do no tlie underneat hthe vehicle.
R Do no tstart thee ngine and do no trelease
th ep arking brake.
R Do no topen or close an ydoors.
Ve hicles with rear wheel drive Jack
suppor tpoints
Only use them iddle roda nd thep um pleve rrod
wit hthe larges tdiame terf or thej ackasa lug
wrenc hextension. Only inse rtthem iddle rodon
th el ug wrench, and alw aysasf ar as it will go.
Otherwise, ther ods could bend and defor msomuc
hthat they can no longer be use daspump
le ve rs fort he jac k. #
Toprepar ethe hydrauli cjack: insertthe
th irdr od of pum plever 1fort he jac kinto
th el ug wrenc hextension. #
Close pressur erelease scr ew3. #
Todo this, use thef lattened sectio nonpump
le ver 1totur np ressur erelease scr ew3
clockwise tothes top.
% Do no
tturnp ressur erelease scr ew3 more
th an one or tw ofull turns .Hydraulic fluid
coul dotherwise escape. #
Inser tpum plever 1withthe larges trod into
th er eces sont he jac kand secur ebyturning
it clo ckwise. #
Place thej ackv erticall ybeneat hthe jac ksup‐
por tpoints described belo w. Jac
ksuppor tpoint, front axle 222
Wheels and tires

#
Place ascrew driver int orecesses 2and
th en pr yoffco vers 1 . #
Using thel ug wrenc hfromt hevehicle tool kit,
unscr ewthen ow visible bolts counter-clock‐
wise byappr oximatel y20turns. #
Slightly raise spar ewheel car rier 4 and
unhook left-hand saf etyh ook 3. #
Assemble thep um pleve rfor thej acka nd
slide it int osleeve5 onther ight-ha ndside
of spar ewheel car rier 4. #
Raise spar ewheel car rier 4 withthe pump
le ve ra nd unhook right-han dsafet yh ook 3. #
Slowl ylow er spar ewhee lcarrier 4 tothe
ground. #
Lift spar ewheel car rier 4 slightl yand pull
th ep um pleve rout of thes lee ve. #
Use thep um pleve rtol iftt he spar ewheel
be yond ther ear edg eofsparew heel car rier
4. #
Carefully remo vethes par ew heel from spare
wheel car rier 4.T he spar ewheel is heavy.
When thes par ew heel is remo ved, thec enter
of gr avity changes due totheh eavy weight of
th ew heel. The spar ewheel ma yslip down or
tip ove r.
Ve hicles with rear wheel drive: installin gthe
spar ewheel (Cargo Van/Passenger Van) #
Carefully place thes par ew heel ont ospare
wheel car rier 4.T he spar ewheel is heavy.
When youp lacethe spar ewheel ont ospare
wheel car rier 4,t he center of gravity
ch anges due tothew eight of thew heel. The
spar ewheel ma yslip down or tip over. #
Slide thep um pleve rfor thej acki ntos leeve
5 on spar ewheel car rier 4. #
Raise spar ewheel car rier 4 withthe pump
le ve ra nd attac hright-ha ndsafetyh ook 3. #
Slight lyraise spar ewheel car rier 4 and
attac hleft-hand saf etyh ook 3. #
Pull thep um pleve rout of slee ve5 . #
Using thel ug wrench, tighten saf etyh ook
bolts 3byturning them clockwise. #
Replace and engag ecovers 1. #
Close ther ear-end doors. Ve
hicles with rear wheel drive: removing the
spar ewheel (vehicl ewithl ow ered chassis) Bolt co
vers fort he saf etyh ooks (exa mp le: Cargo
Va n) #
Ope nthe rear-en ddoors. Wheel
sand tires 227

#
Place ascrew driver int orecesses 2and
th en pr yoffco vers 1 . #
Using thel ug wrenc hfromt hevehicle tool kit,
unscr ewthen ow visible bolts counter-clock‐
wise byappr oximatel y20turns. #
Slightly raise spar ewheel car rier 4 and
unhook left-hand saf etyh ook 3. #
Assemble thep um pleve rfor thej acka nd
slide it int osleeve5 onther ight-ha ndside
of spar ewheel car rier 4. #
Raise thes par ew heel car rier wit hthe pump
le ve ra nd unhook right-han dsafet yh ook 3. #
Position loop 7ofextraction device 6on
th es par ew heel so that youw ill later be able
to attac hlug wrench 8. #
Prepar ethe jac k. #
Place thej ackb eneat hthe cor responding
jac ksuppor tpoint. #
Movethep um pleve rupa nd down until the
tir eisr aised amaximum of 1.18 in (3 cm) off
th eg round. #
Hook lug wrench 8intoloop 7ofextrac‐
tio nd evice 6 onthes par ew heel. #
Carefully remo vethes par ew heel from spare
wheel car rier 4.T he spar ewheel is heavy.
When thes par ew heel is remo ved, thec enter
of gr avity changes due totheh eavy weight of
th ew heel. The spar ewheel ma yslip down or
tip ove r. #
Remo vethes par ew heel extraction device
and stor eitinas afep lace. Youc an now
ins tallth es par ew heel to yo urvehicle. #
Lowe rthe vehicle.
Ve hicles with rear wheel drive: installin gthe
spar ewheel (vehicle with lo weredc hassis)
% In
thee vent of aflat tire, youm aystor et he
defectiv ewheel inside thev ehicle only .An
intact wheel ma ybestore dint he spare
wheel car rier onl ywhen thev ehicle is unla‐
den. Aladen vehicle mus tfirst be raised. #
Carefull yplace thes par ew heel ont ospare
wheel car rier 4.T he spar ewheel is heavy.
When youp lacethe spar ewheel ont ospare
wheel car rier 4,t he center of gravity
ch anges due tothew eight of thew heel. The
spar ewheel ma yslip down or tip over. #
Slide thep um pleve rfor thej acki ntos leeve
5 on spar ewheel car rier 4. #
Raise spar ewheel car rier 4 withthe pump
le ve ra nd attac hright-ha ndsafetyh ook 3. #
Slight lyraise spar ewheel car rier 4 and
attac hleft-hand saf etyh ook 3. #
Pull thep um pleve rout of slee ve5 . #
Using thel ug wrench, tighten saf etyh ook
bolts 3byturning them clockwise. #
Replace and engag ecovers 1. #
Close ther ear-end doors.
Ve hicles with rear wheel drive: removing the
spar ewheel (chassis) #
Loosen wing nuts 3manually and then
re mo vethem. #
Loosen nuts 2asfarast hethre ad end. #
Slightly raise spar ewheel car rier 4 and
unhook left-hand saf etyh ook 1. #
Assemble thep um pleve rfor thej acka nd
slide it int othe slee veon ther ight-ha ndside
of spar ewheel car rier 4. #
Raise spar ewheel car rier 4 withthe pump
le ve ra nd unhook right-han dsafet yh ook 1. #
Slowl ylow er spar ewhee lcarrier 4 tothe
ground. #
Lift spar ewheel car rier 4 slightl yand pull
th ep um pleve rout of thes lee ve. #
Use thep um pleve rtol iftt he spar ewheel
be yond ther ear edg eofthe spar ewheel car‐
ri er. #
Carefully remo vethes par ew heel from the
spar ewheel car rier .T he spar ewheel is heavy.
When thes par ew heel is remo ved, thec enter
of gr avity changes due totheh eavy weight of
th ew heel. The spar ewheel ma yslip down or
tip ove r. 228
Wheels and tires

003D
Stop Vehicle See Operator's
Manual ............................................. 257
0049Switc hOffLights ......................2 66
0049Switc hOnHeadlamps .............. 266
Ti re Press. Monitor Cur rently
Un available ...................................... .260
0077Ti rePress. Sen. Missing ........... 260
Ti re Pressur eMonitor Inoperative ..... 261
Ti re Pressur eMonitor Inoperative
No Wheel Sensors ............................2 60
To Engag eTransmiss .Position R
Fir stDep ress theB rake .................... 263
Tr ansmission Malfunction Stop ........ 264
Ve hicle locating has been activa‐
te d. De tails: see manual or associ‐
ated mobile app. or vehicle locat‐
ing activated –see manual or
mobile app. ...................................... 265
0072Ve hicle Operational Switch
th eI gnition Of fBefor eExiting ..........2 64
0077 Warning Tire Malfunction ......... 260
Displa yrang e(trip menu) .................... 16 2
Displa ytotal di stance (trip menu) ......16 2
Distance cont rol
see ActiveD ista nce Assi stDISTRONIC
Di stance recorder
see Trip dis tance
DI STRO NIC
see ActiveD ista nce Assi stDISTRONIC
Door Locking (emergency key) .................... 45
Un lockin g(emer gency key) ................ 45
Door cont rolp anel ................................ .14
DO T,Tire Identification Number
(TIN) ....................................................... 214
Drinking and driving ............................105
Driver' sseat
see Seats
Drivin gcharacteristics (unusual) ....... 202
Driving instructions Foreign trip (information) .................. 107
Drivin glight
see Automatic driving lights
Drivin gnotes
Tr anspor tbyrail .............................. .108 Driving Saf
etyS ystem
AB S(Anti-loc kBrakin gS ystem) ........ 137
ASR (acceleration ski dcontrol )........ 137
BA S(Brak eAssistSystem) ............... 137
EBD (electroni cbrake forc ed istri‐
bution) ..............................................1 39
ESP ®
Crosswind Assis t..................... 13 8
ESP ®
traile rstabilizatio n................. .139
Overvie w.......................................... 137
Ra dar sensor s................................. .136
Re sponsibility ................................... 13 6
Drivin gsafet ys ystem
see ActiveB rake Assi st
see ESP ®
(Electronic Stabilit yProgram)
Driving sy stem
see ActiveD ista nce Assi stDISTRONIC
see ActiveL aneK eeping Assist
see ATTENTION ASSIST
see Blind Spo tAssist
see Cruise control
see HOLD function
see Lane Keeping Assist
Driving tips Brak esubject toload ...................... .108
Braking ............................................. 108
Breaking-i nnotes ............................. 105
Downhil lgradien t............................. 108
Drinking and driving ......................... 105
Driving ab road (symm etrical low
beam) ................................................. 79
Driving in winter ................................ 11 0
Driving off-roa d................................. 11 0
Driving on flooded roads .................. 109
Driving on wetroads ........................ 109
Gene rald rivin gtips .......................... 105
Hyd roplaning .................................... 109
Ne wb rake discs and brak epads/
linings ............................................... 108
Pa rking brak e................................... 108
We troad sur faces ............................ 108
Dr ow siness de tection
see ATTENTION ASSIST
DSR (Downhill Speed Regulation)
Ac tivating/deactivating .................... 12 0
No tes. ............................................... 12 0
Dual-zone au tomatic climat econ‐
trol (control panel) ................................. 94 E
E10 ........................................................ 234
EBD (electronic brak eforce distri‐
bution) .................................................. .139 282
Index

ECO display
Functio n............................................ 11 3
Re setting. ......................................... 16 3
Electric pa rking brake .......................... 13 4
App lying automaticall y..................... 13 4
Applying or releasing manuall y......... 13 5
Emer gency braking ........................... 13 6
No tes. ............................................... 13 4
Re leasing automaticall y................... .135
Electric slidin gdoor
Fu nctio n............................................. 46
Opening wi thbutton ...........................47
Opening wit hthe door handle ............ 48
Opening/closing wit hthe key. .......... .48
Prog ramming thek ey ........................ .48
Re setting. ........................................... 49
Un lockin gmanuall y........................... .49
Electrical closing assist Notes. ................................................46
Electrical consum ption
Ke y. .................................................... 42
Electrical fuses see Fuses
Electrical step
Emer gency release ............................ .52
Extending/r etra cting .......................... 52
Fu nctio n............................................. 52
Obs tacle ............................................. 52
Pr eve nting extending ......................... .52
Electronic Stability Prog ram
see ESP ®
(Electronic Stabilit yProgram)
Elect ronics ............................................ 230
Emer gency
Assis tance overview. .......................... 16
Fir st-ai dk it (so ftsided) .................... 187
Saf etyv est. ....................................... 187
Wa rning lam p................................... 187
Emer gency braking
Elect ricp arkin gb rake ...................... .136
Manual parking brak e....................... 13 4
Emer gency call sy stem
Au tomatic emergency call ............... .188
Informatio n....................................... 187
Manual emer gency cal l..................... 188
Overvie w.......................................... 187
Emer gency engine start ....................... 19 9
Emer gency operation mode
St artin gthe vehicle .......................... 104
Emer gency Tensioning Devices
Ac tivation ........................................... 29 En
gaging driv eposition (automatic
transmission) ........................................ 11 7
Engaging neut ral(automatic trans‐
mission) ................................................ .116
Engaging reve rseg ear ........ .................. 11 6
Engaging/disengaging LOWR ANGE ...11 9
Engine Engin enumber ................................ .231
Jump-s tarting .................................... 19 0
Pa rking (s tart/s topb utton) .............. 13 2
Problems .......................................... 127
St artin g(in emer gency operation
mode) ............................................... 104
St artin g(start/ stop button) .............1 04
Engine electronics (no tes) ...................2 30
Engine number ..................................... 231
Engine oil ............................................... 176
Ad ditiv e........................................... .237
Checkin gthe oil le vel(on-board
computer) ........................................ .176
Checkin gthe oil le velw ithad ip‐
st ick. ................................................ .175
Filling capacity ................................. 238
To pping up ........................................ 176
Engine output Notesonc hanges ............................... 23
ENR (electronic le velc ontrol) .............. 121
Fu nctio n............................................ 121
Lo we ring thev ehicle .........................1 23
Manually inflatingair bello ws............ 124
Problems .......................................... 12 5
Ra ising thev ehicle ............................1 23
Environmental pr otection
No tes. ................................................. 18
ESC (Electronic Stability Control)
see ESP ®
(Electronic Stabilit yProgram)
ESP ®
Crosswind Assis t.............................. 13 8
Tr ailer stabilizatio n........................... 13 9
ESP ®
(Electroni cStabilit yProgram) ...13 8
Ac tivating/deactivating .................... 13 8
Fu nction/no tes. ............................... 13 8
Exhaus temission moni toring .............1 07
Exterior lighting Care................................................. 183
Exterior lighting see Lights Index
283