2019 MERCEDES-BENZ SPRINTER ESP

&
WARNING Risk offire due toflammable
materials on ho tparts of thee xhau stsys‐
tem
Flammable materia lsuc hasl eaves, grass or
twigs ma yignit eift heyc ome int ocontact
wi th hotp arts of thee xhau stsystem. #
When driving on unpa vedr oads or off-
ro ad, regular lych eckt he vehicle under‐
side. #
Remo vetrappe dplants or other flam‐
mable material. #
Ifth er eisd amage, consult aqualified
specialis tworks hop immediately. *
NO
TEDama getothev ehicle In
thef ollowing situations, in particular ,there
is ar isk of damag etothevehicle:
R The vehicle becomes grounded, e.g. on a
high curb or an unpa vedr oad
R The vehicle is driven toof asto veran
obs tacle, e.g. acurb ,speed bu mpor pot‐
hole
R Aheavy object strike st he underbody or
ch assis components
In situations suc hasthis,theb ody ,the
underbody ,chassi scomponents, wheels or
tires could be damaged without thed amage
being visible. Components damaged in this
wa yc an unexpectedl yfail or ,inthe case of an
accident, ma ynotabsorb thel oads that arise
as intended.
If th eu nderbody paneling is damaged, flam‐
mable materials suc hasleaves, grass or
twigs can collect between theu nderbody and
th eu nderbody paneling. These materials may
ignit eift heyc ome int ocontact wi thhotp arts
on thee xhau stsystem. #
Have thev ehicle checkeda nd repaired
immediatel yataqualified specialist
wo rkshop.
or #
If driving saf etyisi mpaired while con‐
tinuing your journe y,pull over and stop
th ev ehicle immediatel yinaccordance
wit hthe traf ficc onditions, and contact
aq ualified specialis tworks hop. Declarations of conformity
Information about
thed ecla ratio nofc onform‐
ity forw ireles svehicle components USA:
"Thew ireles sdevices of this vehicle comply
wit hP art15oft he FCC Rules. Operation is sub‐
jec ttot hefollowing tw oconditions: 1) These
device smaynotc ause harmful inter fere nce, and
2) These device smusta cce ptanyinter fere nce
re ceived, including inter fere nce that ma ycause
undesired operation .Changes or modi fications
no te xpressly appr ovedbyt he party responsible
fo rc ompliance could void theu ser's authority to
operat ethe equipment."
Canada: "The wireless devices of this vehicle
compl ywithI ndustr yCanada license-e xemp tRSS
st andard(s). Operatio nissubject tothef ollowing
tw oc onditions: (1) These device smaynotc ause
inter fere nce, and (2) These device smusta cce pt
an yinter fere nce, including inter fere nce that may
cause undesired operation of thed evice."
USA: "Wireless chargin gsystemf or mobile devi‐
ces (model: WMI2 Wireless Mobile Inter face): this
device complies wit hPart18oft he FCC Rules."
The name and address of ther esponsibl eparty
is:
peiker acustic GmbH
Max-Planc k-St r.28-32
61 38 1F riedrichsdorf
Germany Diagnostics connection
The diagnostic sconnection is onl yintended for
th ec onnection of diagnostic devices at aquali‐
fi ed specialis tworks hop. &
WARNING Risk of accident du etocon‐
necting device stothe diagnostics con‐
nection
If yo uc onnec tequipment toad iagnostics
connectio ninthevehicle, it ma yaffect the
operation of vehicle sy stems.
As aresult, theo perating saf etyoft hevehicle
could be af fected. #
Only connect equipment toad iagnos‐
tic sc onnectio ninthevehicle whic his
appr ovedfor your vehicle byMercedes-
Benz. 22
General no tes

R
Traf ficr ules and regulations
R Laws per tainin gtom otorvehicles and saf ety
st andards Multi Purpose
Vehicle &
WARNING Risk of accident du etoahigh
cen terofg ravity
As aresult of theh igh center of gr avity the
ve hicle can skid or rollo verint heeve nt of
ab rupt steering mo vements and/or inapp ro‐
priat espeed. #
Adaptthe speed and thed riving styleto
th ed riving characteristic softhevehicle
as well as thep reva iling road and
we ather conditions. Utilit
yvehicles ha veas ignificantl yhighe rrollo ver
ra te than other types of vehicles.
If th is vehicle is no toperated in asafem anner it
could result in an accident, rollo verasw ell asto
se vere or fata linjuries.
In ar ollo verc rash, an unbel tedp erson is signifi‐
cantly mor elikel ytod iethan ap erson wearing a
seat belt.
Yo ua nd all vehicle occupants should alw aysw ear
as eat belt. Information on problem
swithy our vehicle
If yo us houl dexpe rience aproblem wit hyour
ve hicle, particularly one that youb elie vemay
af fect its saf eoperation, weurge youtoc ontact
an au thorized Mercedes-Benz Center immediately
to have thep roblem diagnosed and rectified.
If th ep roblem is no tresolved to your satisfaction,
please con tact an au thorized Mercedes-Benz
Center again or writ etoone ofthef ollowing
addresses.
In theU SA:
Daimler VANS US A,LLC
Cus tomer Assis tance Center
One Mercedes-Benz Drive
Sand ySprings, GA 30328
In Canada:
Mercedes-Benz Canada, Inc.
Cu stomer Relation sDepartment
98 Vande rhoof Avenue
To ronto, Ontario M4G 4C9 Re
porting saf etyd efects
US Ao nly:
The following text is published as required of
manufacturer sunder Title 49, Code of U.S. Fed‐
eral Regulations, Part57 5p ursuant tothe
"National Traf fica nd Mo torV ehicle Saf etyA ct of
19 66".
If yo ub elie vethat your vehicle has adefect which
could cause acrash or could cause injur yor
death, yous houl dimmediatel yinfor mthe
Na tional Highw ayTraf ficS afet yA dmini stra tion
(NHT SA)ina ddition tonotifying Daimle rVANS
US A,LLC.
If NHT SAreceives simila rcomplaints, it ma yopen
an in vestigation ,and if it finds that as afety
defect exists in agroup ofvehicles, it ma yorder a
re cal land remedy campaign. Ho wever,NHT SA
canno tbecome in volved in indi vidual problems
between you, your dealer ,orDaimler VANS US A,
LLC.
To contact NHT SA,you ma ycall theV ehicle
Saf etyH otline toll-f reeat1 -888-327-4236
(TT Y:1-800-424-9 153);gotoh ttp://
www.safercar.gov, or writ etoAdministra to r,
NHT SA,400 Se venthS treet, SW.,Wa shington,
DC 20590, US A.
Yo uc an find mor einformation on vehicle saf ety
unde r:http://www.safercar.gov Limited
Warranty
* NO
TEDama getothev ehicle arising from
violation of these operating instructions. Damag
etothevehicle can arise from viola‐
tion of these operating instructions.
Suc hdamag eisnotcoveredbye itherthe
Limited Warrant yort he ne woru sed-vehicle
wa rrant y. #
Obser vethei nstruction sinthese oper‐
ating instructions on proper operation
of your vehicle as well as rega rding pos‐
sible vehicle damage. QR codes
forr escue card
The QR code sticke rs area ffixed totheB -pillar on
th ed rive r's and front-passen gers ide .Int heeve nt
of an accident, emergency service scan us ethe
QR code toquickl ydetermine thec orresponding
re scue car dfor your vehicle. The cur rent rescue 24
Generaln otes

informatio
nissimultaneousl ytransfer redtoy our
smartphone.
Dependin gonthe type of integration, this can
include:
R general vehicle data
R position data
This allo wsyoutou se selec teda pps on your
smartphone, suc hasnavigatio norm usic play‐
bac k.Ther eisnof urther interaction between the
smartphone and thev ehicle; in particular ,vehicle
dat aisn otdirectl yaccessible. Whic htype of fur‐
th er dat aprocessin goccur sisd etermined bythe
pr ov ider of thes pecific app used. Whic hsettings
yo uc an make, if an y,depends on thes pecific app
and theo perating sy stem of your smartphone. Onlin
eservices Wire
less networ kconnection
If yo ur vehicle has awireless networ kconnection,
dat acan be exchanged between your vehicle and
ot her sy stems. The wireless networ kconnection
is enabled via thev ehicle's transmission and
re ception uni torvia connected mobile end devi‐
ces (e.g .sma rtphones). Online function scan be
used via this wireless networ kconnection .These
include onlin eservice sand applications/apps,
whic hareprov ided bythem anufacturer or by
ot her pr oviders.
Manu factu rer's owns ervices
In thec ase of them anufacturer's online services,
th em anufacturer describes thef unctions in a
suitable place (e.g. operating instructions, manu‐
fa cturer's website) and pr ovides thea ssociated
information subject todat aprotection legislation.
Pe rsonal identification dat amaybe used topro‐
vide online services. The dat aexchang efor this
ta ke sp lace via asecur econnection, e.g. wit hthe
manufacturer's IT sy stems intended fort he pur‐
pose. The collecting, processing, and use of per‐
sonal identification dat abeyond thep rovision of
services occur sexclusively on theb asis of alegal
permit or af terd ue consent.
Generally ,you can activat eordeactivat ethe
services and functions (partl ysubject toafee). In
some cases, this also applies tothew hole data
connection of thev ehicle. Excluded from this are
special legall yprescribed function sand services.
Services of thirdp arties
If it is possible touse online services from other
pr ov iders, these services ar esubject tothed ata
pr otection and term sofu se ofther esponsible pr
ov ider .The manufacturer has no influenc eon
th ec ontentse xchanged whils tusing these serv‐
ices.
Please ask ther espectiv eservice pr ovider for
de tails on thet ype, extent and pu rpose of the
collectio nand use of persona ldataint he cont ext
of thirdp arty services. Event Data
Recorders US
Ao nly:
This vehicle is equipped wit hanevent da ta
re corder (EDR) .The mai npurpose of an ED Risto
re cord, in cer tainc rash or nea rcrash -likes itua‐
tions ,suc hasana ir bag deploymen torhittinga
ro ad obs tacle, da tathat will assis tinundersta nd‐
ing ho wavehicle's sy stems per form ed. The EDR
is designed torecor ddatar elated tovehicle
dynamics and saf etys ystems foras hortperiod
of time, typically 30 seconds or less.
The EDR in this vehicle is designed torecor dsuch
da ta as:
R Howv arious sy stems in your vehicle were
operating;
R Whe ther or no tthe driver and passenger
saf etyb eltsw ereb uckled/fas tened;
R Howf ar (if at all) thed rive rw as dep ressing
th ea ccelera tora nd/or brak epedal; and,
R Howf astthe vehicle wastrave ling.
This dat acan help pr ovide abette ru nder standing
of thec ircums tances in whi chcrashes and inju‐
ri es occur .NOTE:ED Rd ataa re re corded by your
ve hicle only if anon-trivial crash situation occurs;
no dat aare re corded bytheE DR under normal
driving conditions and no personal dat a(e.g.
name, gende r,ag ea nd crash location) ar erecor‐
ded. Ho wever,ot her parties suc haslawenforce‐
ment could combine theE DR dataw itht he type
of personally identifying dat aroutinel yacquired
during acrash in vestigation.
Ac cess tothev ehicle and/or theE DR is needed
to read data that is recorded byan EDR, and spe‐
cial equipmen tisrequired. In addition tothev ehi‐
cle manufacturer ,other parties that ha vethes pe‐
cial equipment, suc haslawenforcement, can
re ad thei nformation byaccessin gthe vehicle or
th eE DR.
EDRd atam aybe used in civil and criminal mat‐
te rs as atool in accident reconstruction, accident
claims and vehicle saf ety. Since theC rash Data
Re trie valC DR tool that is used toextract da ta
from theE DR is commercially available, Daimler 26
Generaln otes

Va
ns US A,LLC( "DVUSA") expressl ydisclaims
an ya nd all liability arising from thee xtraction of
th is informatio nbyunauthorize dMercedes-Benz
personnel.
DV USAw ill no tshar eEDR dat awitho ther sw ith‐
out thec onsent of thev ehicle owner sor,ifthe
ve hicle is leased, without thec onsent of thel es‐
see. Exceptions tothis representation include
re sponses tosubpoenas bylawe nforcement ;by
fe deral, stat eorl ocal go vernment ;inconnection
wit hora rising out of litigation in volvin gDVUS Aor
its subsidiaries and af filiates; or ,asrequired by
la w.
Wa rning: The ED Risacomponen tofthe
Re stra int Sy stem Module. Tamp ering with, alter‐
ing, modifying or removing theE DR component
ma yresult in amalfunction of theR estraint Sys‐
te mM odule and other sy stems.
St atel aws orregulations rega rding EDRs that
con flict wit hfederal regulation ar epre-em pted.
This means that in thee vent of suc hconflict, the
fe deral regulation go verns. As of December 20 16 ,
17 states ha veenacted la wsrelatin gtoE DRs. Co
pyright Information on free and open-source software
Information on licens
efor free and open-source
softwar eused in your vehicle can be found on the
dat astorage medium in your vehicle document
wa lleta nd wit hupdates on thef ollowing website:
http://www.mercedes-benz.com/opensource. Information on
regis tere dtrademar ks R
Bluetoo th®
is ar egis tere dt rademar kofBlue‐
toot hSIG Inc.
R DTS™ is aregis tere dt rademar kofDTS,Inc.
R Dolby ®
and MLP™ ar eregis tere dt rademar ks
of DOLB YLaboratories.
R BabySmart™, ESP ®
and PRE-SAFE ®
arer egis‐
te re dt rademar ksof Daimler AG.
R HomeLink ®
is ar egis tere dt rademar kofJohn‐
son Controls.
R iPod ®
and iTunes ®
arer egis tere dt rademar ks
of Apple Inc.
R Burmes ter®
is ar egis tere dt rademar kof
Burmes terA udiosy steme GmbH.
R Microsoft ®
and Windo wsMedia ®
arer egis‐
te re dt rademar ksof Microsof tCorporation. R
SIRIUS ®
is ar egis tere dt rademar kofSirius
XM Radio Inc.
R HD Radio™ is aregis tere dt rademar kofiBiq‐
uity Digital Corporation.
R Graceno te®
is ar egis tere dt rademar kof
Graceno te,Inc.
R ZAGA TSurvey ®
and related brands ar eregis‐
te re dt rademar ksof ZagatSur vey, LLC. General no
tes27

Re
leasing seat belts #
Press ther elease button in thes eat belt
buckle and guide thes eat belt bac kwitht he
seat belt tongue. Fu
nction of thes eat belt warning sy stem for
driver and co-driver The
00E9 seatbeltw arning lam pinthe Instru‐
ment Displa yremind syou that all vehicle occu‐
pants mus tfas tent heir seat belts cor rectl y.
The 00E9 seat belt warning lam plight supf or six
seconds everytime af ters witching on thei gni‐
tion.
Aw arning tone ma yalsos ound.
Af tert he engine is star ted, thes eat belt warning
goes out as soon as thed rive r's and thef ront-
passenger seat belts ar efastened.
While driving thes eat belt warning light supin
th ef ollowing cases:
R ifth ev ehicle's speed is higher than 15 mph
(25 km/h) and thed rive r's or front-passenger
seat belt is no tfas tened
R ifth ed rive rorc o-driver unfas tent heir seat
belt during thej ourney Airbags
Overvie
wofairbags 1
Driver's airbag
2 Windo wcurtain airbag
3 front-passenger front airbag
4 Side airbag
An airbag's ins tallation location is identified by
th el abel AIRB AG.
When activated, an airbag can increase pr otec‐
tion fort he respectiv evehicle occupant. Pot
entia lprotection of eac hairbag: Airba
gP otentia lprotection for
…
Driver' sairbag,
front-passenger
front airbag: Hea
dand chest
Wi ndo wcurtain
airbag Head
Side airbag Ches tand pelvis Pr
otection bythea irbags Dependin
gonthe accident situation, an airbag
ma ysupplement thep rotection of fere dbyac or‐
re ctly fastened seat belt. &
WARNING Risk of inju ryor deat hdueto
incor rect sea tposition
If yo ud eviat ef romt he cor rect sea tposition,
th ea irbag cann otper form its intended pro‐
te ctiv efunction and deployment ma yeven
cause fur ther injuries.
In order toavo idrisks, eac hvehicle occupant
mus talway sm akes ureoft hefollowing:
R Fasten seat belts cor rectly .Pregnant
wo men mus ttak ep articular car eto
ensur ethat thel ap belt ne verliesa cross
th ea bdomen.
R Adoptthe cor rect sea tpositio nand keep
as fara wa yasp ossible from thea irbags.
R Obser vethef ollowing information. #
Alwaysm akes uret hat ther ea reno
object sbetwe en thea irbag and vehicle
occupant. To
avo idther isk sresulting from thed eployment
of an airbag, eac hvehicle occupant mus tobser ve
th ef ollowing information in particular:
R Befor estartin gy our journe y,adjus tyour seat
cor rectl y;thed rive r's seat and front
passenger seat should be mo vedasf ar back
as possible.
Whe ndoing so, alw ayso bser vethei nforma‐
tion on thec orrect driver's sea tposition
(/ page 59).
R Onlyhold thes teering wheel bythes teering
wheel rim. This allows thea irbag tobe fully
deplo yed. 32
Occupant saf ety

Do no
tkeep theS martK eytoge ther wit helec‐
tronic devices or me tallic objects. This can af fect
th eS martK ey's functionality.
% If
th eb atter ychec klam pd oes no tlight up
when youp ress the 0036 or0037 button, the
batter yisdischar ged.
Re place theS martK eybatter y(/pag e42). Changing
theu nlocking settings The
keyh asthef ollowing adjus table unlocking
functions:
R unloc kcent rally
R unloc kdrive r's and front-passenger door
(Cargo Van)
R unloc kdrive r'sd oor(Pa ssenger Van,chassis
ve rsion) #
Toswitc hbetwe en thes ettings: press and
hold the0036 and0037 buttons at thes ame
time fora pproxima tely six seconds until the
batter ychec klam pflashes twice.
When thel ocking function is selected fort he driv‐
er's door or thed rive r's and front-passenger
door:
R pressing the0036 button asecon dtime
unloc ksthev ehicle cent rally Re
ducing the energy consum ption of the
SmartK ey If
yo udon otuse thev ehicle or aSmartK ey foran
ex tende dperiod ,you ma ydeactivat ethe KEY‐
LESS STAR Tfunctio nofthe SmartK ey. #
Todeactivate: pressthe0037 button on the
SmartK eytwice in quicks uccession.
The batter ychec klam pont he SmartK ey
light supt wicequickl yand onc efor longer. #
Toactivate: press anybutton on theS mart‐
Ke y.
When startin gthe vehicle wit hthe SmartK eyin
th es lotint he shif tconsole, theS martK eyfunc‐
tions ar eactivated auto matically. Re
moving and inse rting them echanical key #
Toremo ve: press release button 2.
Mechanical key1is pushed slight ly out. #
Pull me chanical key1out co mplete ly. #
Toinser t:press release button 2. #
Slide mechanical key1in co mplete ly unti lit
engages. Re
placing the keyb attery &
DANG ER Serious damag etohealth
caused byswallowing batteries
Batteries contain toxic and cor rosiv es ubs tan‐
ces. Swallowing batterie smaycause serious
damag etohealth.
Ther eisar isk offata linjur y. #
Keep batteries out of ther eac hofc hil‐
dren. #
If batteries ar eswallowe d, seek medical
attention immediately. +
ENVIRONMEN
TALN OTE Environmental
damag ecaused byimproper disposal of
batteries Bat
teries contain pollutants. It is
illegal todispose of them wit hthe household
ru bbish. #
Dispose of batteries in an
environmen tallyr esponsibl emanner.
Ta ke dischar gedb atteries toaq ualified
specialis tworks hop or toac ollection
poin tfor used batteries. 42
Opening and closing

Yo
uc an operat ethe electric sliding door in the
fo llowing ways:
R bypressing thes liding door buttons on the
center console
R bypressing thes liding door button on the
door sill (B-pillar)
R using thed oor handle (inside or outside)
R using thek ey
If th ee lectric sliding door is obstructed while
opening, it mo vesaf ewcentim eter sint he oppo‐
sit ed irection and stops.
If th es liding door is obstructed during thec losing
procedure, it opens fully again.
If th ee lectric mo toroft he sliding door is in dan‐
ge rofo verheating, e.g. due tofrequent opening
and closing within ashor tperiod, thes liding door
opens fully .The sliding door is then loc kedin
place. The sliding door is operational again af ter
appr oximatel y30seconds.
If th er eh as been amalfunction or if theb attery
has been disconnected, youc an use ther elease
catc htod isconnect thes liding door from the
electric mo tor.Then youc an open or close the
door manually (/ page48). Opening/closing
thee lectric sliding door
wit hthe button &
WARNING Risk of entrapment byopen
sliding door whic hisnotengaged
When youo pen thes liding door ,the sliding
door could hit other people as it mo vesb ack‐
wa rds. #
Only open thes liding door when tra ffic
condition spermit. &
WARNING Risk of inju rydespit eobstacle
de tection
Obs tacle de tection doe snotreact tosoft,
light and thin objects, suc hasfingers. These
or other parts of theb ody could be pressed
agains tthe door frame, fori ns tance. Obs tacle
de tection canno tpreve nt entrapment in these
ins tances. #
Whe nopening and closing thee lectric
sliding door ,makes uret hat nobody is
within theo perating rang eoft he sliding
door. #
If someone becomes trapped, press the
button again tostop thes liding door. Sliding door buttons on
thec enter console
1 Opens and closes thes liding door on thel eft
side of thev ehicle
2 Opens and closes thes liding door on the
ri ght side of thev ehicle Sliding door button on
thed oor sill (B-pillar)
On vehicles wit hapartition, button 3is loca‐
te dont he partition next tothed oor wayatt he
le ve loft he inside door handle. Opening and closing
47

When
thes liding door is loc ked, it can onl ybe
opened from thei nside bymanually unlocking
locking pin 4. #
Tounlo ck:pull lo cking pin 4upwards man‐
ually or use thec ent rallockin gbutton to
unlo ckthes liding door (/ page44). #
Toopen: briefly press button 1,2or but‐
ton 3.
The sliding doo ropens au tomatical ly.
When youo pen thed oor using button 1or
2,y ou will additi onallyhear tw owarning sig‐
nals.
The indicator lam patthetopofb utton 1or
2 will flash and button 3will flash.
When thes liding door is comple tely open, the
indicator lam patthetopofb utton 1or2
will light up. #
Toclose: briefly press button 1,2or but‐
ton 3.
The sliding doo rcloses au tomatical ly.
When youc lose thed oor using button 1or
2,y ou will additi onallyhear tw owarning sig‐
nals.
The indicator lam patthetopofb utton 1or
2 will flash and button 3will flash.
When thes liding door is comple tely closed,
th ei ndicator lam patthetopofb utton 1or
2 will go out. #
Tosto pautomati coperation: brieflyp ress
but ton 1or2.
The sliding doo rstops moving. #
Tolock: push lockin gpin3 down wards
manually or use thec ent rallockin gbutton to
loc kthe sliding door (/ page44). %
Whe
nyou stop automatic operation upon
opening thed oor ,the door closes when you
press theb utton again.
% In unf
avorable operating conditions ,e.g.
frost, ice or heavy soiling, youc an press and
hold thec orresponding button. The electric
sliding door mo vesw ithi ncreased forc e.
Obser vethat, in suc hcircum stances, the
obs tacle de tection is les ssensitive. Tostop
th em ovement, release theb utton. Opening/closing
thee lectric sliding door
wit hthe key #
Tounlo ck:brie flyp ress the 0042 or0041
button on thek ey. #
Toopen: press and hold the0042 or0041
button on thek ey fo rlonger than 0. 5sec‐
onds.
Yo uw ill hear tw oacoustic signals and the
sliding door will open automaticall y. #
Toclose: press and hold the0042 or0041
button on thek ey fo rlonger than 0. 5sec‐
onds.
Yo uw ill hear tw oacoustic signals and the
sliding door will close automaticall y. #
Tointer rupt automatic operation: briefly
press the0042 or0041 button on thek ey.
The sliding door stops moving.
% When
yous topa utomatic operation upon
opening thed oor ,the door closes when you
press theb utton again. Opening/closing
thee lectric sliding door
wit hthe doo rhandle 48
Opening and closing