2019 MERCEDES-BENZ SPRINTER brake pads

#
Remo vekey 1from your keyr ing. #
Inser tkey 1 intot he slot.
The vehicle is star teda fter ab rief time. #
Leavethek eyinser tedd uring thee ntir ejour‐
ne y. #
Ifyo up ullkey 1out of thes lot, thee ngine
continues torun. #
Have key 1checkedataq ualified specialist
wo rkshop.
If th ev ehicle doe snotstar t: #
Leavekey 1inthes lot. #
Press theb rake pedal. #
Startt he vehicle wit hthe start/ stop button.
% Yo
uc an also swit chon thep ower suppl yor
th ei gnition wit hthe start/ stop button. Breaking-in no
tes Pr
otect thee ngine during thef irst 1,000 miles
(1,500 km) by:
R driving at varying road and engine speeds.
R shiftin gtothe next gear up when or before
th et achome tern eedle is 00C3ofthew ay to the
re da rea.
R avoiding stre ss on thev ehicle suc hasdriving
at full thro ttle.
R nots hifting manuall ytoalowergear tobrake.
R afte r1 ,000 miles (1,50 0km),gradually
increasing thee ngine speed and accelerate
th ev ehicle up tofull speed.
R vehicles with automatic transmission: not
depressing thea ccelera torp eda lbeyo ndthe
pressur epoint (kickdown). This also applies if
thee ngine or parts of thed riv‐
et ra in ha vebeen replaced.
Also obser vethef ollowing breaking-in no tes:
R The sensor softhe ESP ®
driving saf etys ystem
adjus tautomaticall ywhile acertai nd ista nce
is bein gdrive na fter thev ehicle has been
delivered or af terr epairs. Full sy stem ef fec‐
tivenes sisnotreached until thee nd of this
te ach-in process.
R Newore xchanged brakepads, brak ediscs
and tires onl yprovide optimal braking and
bonding af ters everal hundred kilome ters.
Un tilthen, compensat efor ther educed brak‐
ing ef fect by applying greater pressur etothe
brak epedal. Driving tips
Note
sond riving &
WARNING Risk of accident du eto
object sinthe driver's foot we ll
Object sinthe driver's foot we ll ma yimp ede
pedal tr avel or bloc kadepressed pedal.
This jeopardizes theo perating and road
saf etyoft hevehicle. #
Stow all object sinthevehicle securely
so that they canno tget intot he driver's
fo ot we ll. #
Ensur efloor mats and carpets cannot
slip and pr ovide suf ficient room fort he
pedals. #
Do no tlay multiple floor mats or carpets
on topofo ne ano ther. &
WARNING Risk of accident du eto
unsuitable foot we ar
Operatio nofthe pedals ma yberestricted due
to unsuitable foot we ar suc has:
R Shoes wit hplatform soles
R Shoes wit hhigh heels
R Slippers #
When driving alw aysw ear suitable
shoes in order tobe able tooperat ethe
pedals safel y. Driving and pa
rking 105

Information abou
ttranspor tbyrail
Tr ansportin gyour vehicle byrail ma ybes ubject
to cer tain restrictions or requ ires pecial meas‐
ures tobe take nins omecountrie sdue tovarying
tunnel height sand loading standards.
Yo uc an obtain information about this from any
authorized Mercedes-Benz Center.
Note sonb rakes &
WARNING Risk of skidding and of an
accident du etoshifting down on slippery
ro ad sur faces
If yo us hiftd ow nons lipperyroad sur faces to
inc rease thee ngine braking ef fect, thed rive
wheels ma ylose traction. #
Do no tshif td ow nons lipperyroad sur‐
fa ces toinc rease thee ngine braking
ef fect. &
WARNING Risk of accident du etothe
brak esystem overheating
If yo ul eave your foot on theb rake pedal
when driving, theb rake system ma yoverheat.
This increases theb raking dis tance and the
brak esystemm ayeve nfail. #
Neveru se theb rake pedal as afootrest. #
Do no tdepress theb rake pedal and the
accelerator pedal at thes ame time
while driving. Downhill
gradients
On long and steep downhill gradients yous hould
obse rvet he following instructions:
R invehicles wit hanautomatic transmission,
shif tdow ntos hiftranges 2or 1in good time
so that thee ngine is running at amediu mto
high engine speed (/ page117).
% Cha
nget he shif trang eing oodt ime when
cruise control is acti vated. Obser vethed riv‐
ing tips (/ page105).
Yo ut hereb ymakeu se of theb raking ef fect of the
engine and do no thave tobrak easo ften tomain‐
tai nt he speed. This relie vest he load on the
service brak eand pr events theb rake sf romo ver‐
heating and wearing tooq uickl y. Heavy and light loads &
WARNING Risk of accident du etothe
brak esystemo verheating
If yo ul eave your foot on theb rake pedal
when driving, theb rake system ma yoverheat.
This increases theb raking dis tance and the
brak esystemm ayeve nfail. #
Neveru se theb rake pedal as afootrest. #
Do no tdepress theb rake pedal and the
accelerator pedal at thes ame time
while driving. If
th eb rake sh aveb een subjected toah eavy
load, do no tstopt he vehicle immediately .Drive
on foras hortwhile. The brakes cool down more
qu ickl yint he air flow.
If th eb rake sh aveb een used onl ymoderatel y,
yo us houl doccasionall ytesttheir ef fectiveness.
To do this, brak emoref irml yfromah igher speed
while paying attention tothet raffic conditions.
The brakes will grip better as aresult.
We troad sur faces
If yo uh ave been driving foral ong time in heavy
ra in without braking, ther em aybe adelayed
re sponse when youf irst apply theb rake s. This
ma yalso occur af terd riving thro ugh acarwa sh
or deep water.Yo um ustd epress theb rake pedal
mor efirml y.Main tainal ongerd ista nc etot he
ve hicle in front.
While paying attention tothet raffic conditions,
yo us houl dbrakethe vehicle firm ly af terd riving
on aw etroad sur face or thro ugh acarwa sh. This
heats theb rake discs so that they drym ore
qu ickl y,whic hprotects them agains tcorrosion.
Limited braking ef fect on salt-trea tedr oads:
R alayer of salt on theb rake discs or brakepads
can increase braking dis tances conside rably,
or braking ma yhappen on onl yone side
R maintain an especiall ylarge safed ista nce to
th ev ehicle in front
To remo vethel aye rofs alt:
R apply theb rake sf romt ime totime ,paying
attention totraf ficc onditions
R carefully dep ress theb rake pedal at thee nd
of ajourne yand af tert he star tofan ewjour‐
ney
Checking theb rake pa dt hickness
In addition tomonitoring using theb rake pad wear
sensor ,regular lymonitor and checka ll of the 108
Driving and pa rking

brakepads
byper form ing avisual inspection to
look forp ad material wear.
If yo ua reunabl etoc heckthe brakepad wear on
th ei nside of thew heels, remo vethew heels if
yo up ossess ther equired skills, or visit aqualified
specialis tworks hop.
If th eb rake pad material thickness is less than
0. 12 in (3 mm), ha vetheb rake pads checkeda nd
re placed at aqualified specialis tworks hop, if
necessar y.
Do no tsolely rely on theb rake pad wear sensor.
It is also strongly recommended that youh ave
th eb rake pads checkedataq ualified specialist
wo rkshop, no tonly at everyservice displa yedby
th em aintenanc einter vald ispla y,but also prior to
long journe ysand when ever thew heels are
re mo ved.
Ne wb rake discs and brakepads
Ne wb rakepads and brak ediscso nly reac ht heir
optimal braking ef fect af tera pproxima tely
10 0m iles( 10 0k ilome ters).
Unti lthen, compensat efor ther educed braking
ef fect by applying greater pressur etothe brake
pedal. Fors afet yr easons, Mercedes-Benz recom‐
mends that youo nlyh aveb rake pads and brake
discs whic hareappr ovedbyM ercedes-Benz
ins talled on your vehicle.
Other brak ediscs or brakepads ma ycompromise
th es afet yofy ourvehicle.
Alw aysr eplace all brak ediscs and brakepads on
an axle at thes ame time. Alw aysi ns tall new
brakepads when replacing brak ediscs.
Pa rking brake &
WARNING Risk of skidding or an acci‐
dent bybraking wit hthe parking brake
If yo uh ave tobrak eyour vehicle wit hthe
parking brake, theb raking dis tance is consid‐
erab lylonger and thew heels ma yloc k. There
is an increased risk of skidding and/or acci‐
dent. #
Only brak ethe vehicle wit hthe parking
brak eift he service brak ehasfailed. #
Inthis case, do no tappl ythe parking
brak ewitht oo muc hforce. #
Ifth ew heels loc k,immediately release
th ep arking brak easmuchasr equired
fo rt he wheels totur na gain. Ve
hicles with amanual parking brake
When driving on wetroads or dirt-co vereds urfa‐
ces, road salt or dir tmayget intot he parking
brake. This causes cor rosion and areduction of
braking forc e.
In order topreve ntthis, driv ewitht he parking
brak elightl yapplied from time totime.
Whe ndoing so, driv efor ad ista nce of appr ox‐
imatel y300 ftat am aximum speed of 13mph
(20 km/h).
The brak elights do no tlight up when youb rake
th ev ehicle wit hthe parking brake.
Information about driving on wetroads
Hydroplaning &
WARNING Risk of aquaplaning because
tir et read istool ow
Depending on thed epth ofthew ater on the
ro adw ay,a qu aplaning can occur despit esuffi‐
cient tir etread dep thand lo wspeed. #
Avoid tir eruts an dbrake carefully. The
refore ,inh eavy rain or other conditions in
whic hhydroplaning can occu r,driv easf ollows:
R Reduce your speed.
R Avoid tir eruts.
R Brak ecarefully.
Drivin gonflooded roads
Bear in mind that vehicles tr aveling in front or in
th eo pposit edirection creat ewaves. This may
cause them aximum permissible dep thofwa ter
to be exc eeded. These no tesm ustbeo bserved
unde rall circum stances. Otherwise, youc an
damag ethe engine, electrics and transmission.
If yo uh ave todriv eons tret ch es of road on which
wa terh as collected, please bearinm indthef ol‐
lowing:
R The wate rleve lofs tandin gwater ma ynotbe
abo vethel ow er edg eofthe front bumper.
R Youm aydriv enof astert han walkin gpace.
Obser vethen otes on ford ing while off- road for
all-wheel driv evehicles (/ page110). Driving and parking
109

This increases
road adhesion ,especiall yon
we troadw ays.
R Chec kthe wheels and tires and wheel wells
fo rt rapped fore ign object sand remo vethem.
Tr apped fore ign object scan damag ethe
wheels and tires or ma ybeflung out from the
ve hicle when continuing thej ourne y.
R Chec kthe underbody fort rapped branches or
ot her parts of plants and remo vethem.
R Clean theb rake discs, brakepads and axle
joints, particularly af tero peration in sand,
mud, grit and gr avel,wa terors imilar lydirty
conditions.
R Chec kthe entir efloor assembly ,the tires,
wheels, bodywor kstructure, brakes, steering,
suspension and exhaus tsystemf or an ydam‐
age.
R Chec kthe service brak efor operating saf ety,
e.g. car ryout abrake test.
R Ifyo un otices tron gv ibra tions af terd riving
off-road, checkt he wheels and driv etra in for
fo re ign object sagain. Remo veanyforeign
object swhichc an lead toimbalances and
th us caus evibrations. In thee vent of damage
to thew heels and thed rive train, visit aquali‐
fi ed specialis tworks hop immediately. ECO displa
yfunction The EC
Odispla ysummarizes thed riving charac‐
te rist ics from thes tart of thej ourne ytoits com‐
pletion and assists youina chievin gthe mos teco‐
nomical driving style.
Yo uc an influence consum ption if you:
R anticipat eroad and traf ficc onditions.
R obser vetheg earshif trecommendations. Instrument Displa
ywithc olo rdisplay The segment's lettering lights up bright,
theo uter
edg elights up and thes egment is filled, in the
fo llowing cases:
R 1 ACCELERATION :moderat eacceleration
R 2 CONSTANT:c onsistent speed
R 3 COASTING:g entledeceleration and roll‐
ing
The segment's lettering is gray ,the outer edg eis
dar kand thes egment is em ptied, in thef ollowing
cases:
R 1 ACCELERATION:s porty acceleration
R 2 CONSTANT :fluctuations in speed
R 3 COASTING:h eavy braking
Yo uh ave driven economicall ywhen:
R thet hree segments fill up comple tely at the
same time
R thee dgea round all thre es egment slights up Instrument Displa
ywithb lacka nd whit edis‐
play
The bar sfill up in thef ollowing cases:
R 1Moderat eacceleration
R 2Consis tent speed
R 3Gentle deceleration and rolling
The bar semp ty in thef ollowing cases:
R 1Sporty acceleration
R 2Fluctuations in speed
R 3Heavy braking
The displa yshows additional range 4Bonus
XXX mi From Start orXXX mi From Start achieved
as aresult of your drivin gstyle in co mparison to
ad rive rw ithav erys porty driving style. The range
displ ayed does no tindicat eafixed reduction in
consum ption. Driving and parking
11 3

Obser
vethef ollowing no tes: Note
sonc leaning and car eP reve nting damag etothevehicle
Wheels/rims Usewate rand acid-free whee lcleaner. R
Do no tuse acidi cwhee lcleaner sto
re mo vebrak edust. Otherwise, wheel
bolts and brak ecomponents ma ybe
damaged.
R Toavo id cor rosion of brak ediscs and
brakepads, driv efor afew minutes
af te rc leaning befor eparking the
ve hicle. The brak ediscs and brake‐
pads warm up and dr yout.
Wi ndo ws
Clean wind owsinside and outsid ewitha
dam pcloth and wit hacleaning agent
re commended forM ercedes-Benz . Do no
tuse dr ycloth sora brasiv eorsol‐
ve nt-based cleaning agents toclea nthe
insid eofw indows.
Wi per blades
Carefully clea nthe folded-a wayw iper
blade swithad ampcloth. Do no
tclean thew iper blades tooo ften.
Exterior
lighting Clean
thel enses wit hawetspong eand
mil dc leaning agent, e.g .car sha mpoo. Onl
yuse cleaning agents or clo thss uita‐
ble forp last ic lenses.
Sensors Cleanthes ensor sinthe front and rear
bumper and in ther adiator grill wit ha
sof tcloth and car shampoo. When usin
gapowerwashe r,ke ep am in‐
imum dis tance of 11.8 in (30 cm).
Re ar view
camera and
360° Cam‐
era Use clea
nwater and asoftc loth toclean
th ec amer alens. Do no
tuse ap owe rwashe r.
Tr aile rhitch
R
Remo vetrace sofrustont he ball,
e.g. wit hawireb rush.
R Remo vedirtw ithal int-free clo th.
R Afterc leaning, lightly oil or grease
th eb all head.
R Obser vethen otes on car einthe
trailer hitc hmanufactu rer's operat‐
ing instructions. Do no
tclean theb all nec kwithap ower
wa sher or sol vent.
Slidin gdoor
R
Remo vefore ign object sfromt he
vicinity of thec ontact plates and
contact pins of thes liding door.
R Clean thec ontact plates and contact
pins wit hamild cleaning agent and a
sof tcloth. Do no
toilor grease thec ontact plates
and thec ontact pins. Maintenanc
eand care 191

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions &
WARNING Risk of accident if thee lectrical parking brake
has insuf ficient holding force
If th ee lectrical parking brak edoes no thave sufficient holding
fo rc eonas teep incline, thev ehicle ma yroll away. #
Park thev ehicle on alevel sur face only and secu reit
agains trolling away. #
Shif tthe automatic transmission toposition 005D. Obser
vethen otes on parking thev ehicle (/ page132).
0024
Parking Brake See Oper-
ator's Manual *T
he on-boar dvoltag eisloworam alfunction has occur redint he
sy stem; thec losing forc em aynotbes ufficient fort he incline. &
WARNING Risk of an accident du etoabrake system mal‐
function
If th eb rake system is malfunctioning, braking characteristics
ma ybei mpaired. #
Driv eonc arefull y. #
Have theb rake system checkedi mmediately at aqualified
specialis tworks hop. #
Park thev ehicle on alevel sur face only and secu reit against
ro lling away. #
Vehicles with automatic transmission: shiftthe transmission
to position 005D. #
Have theb rake system checkedataq ualified specialis twork‐
shop immediatel y.
Chec kBrake Pads See
Operator's Manual *T
he brak epads ha vereached their wear limit. &
WARNING Risk of accident du etorestricted braking po wer
When theb rake pads ha vereached their wear limit ,the braking
po we rm aybe restricted. #
Driv eonc arefully. #
Have theb rake system checkedi mmediately at aqualified
specialis tworks hop. #
Visit aq ualified specialis tworks hop.
004D
Check Brake Fluid Level *T
her eisn otenough brak efluid in theb rake fluid reser voir. &
WARNING Risk of an accident du etolowbrak efluid le vel
If th eb rake fluid le velist oo lo w,theb raking ef fect and theb rak‐
ing characteristic smaybe impaired. #
Pull overand stop thev ehicle safely as soon as possible,
paying attention toroad and traf ficc onditions. Do no tcon‐
tinue driving under an ycircums tances. #
Consult aqualified specialis tworks hop. #
Do no tadd brak efluid. 256
Displa ymessages and warning and indicator lamps

Anti-thef
tprotection
see ATA( Anti -Thef tAlarms ystem)
Ashtr ays
In thew indshield stowagec om‐
partment ............................................ .74
ASR (accele ratio ns kidc ontrol) ........... 137
Assistance graphic (on-board com‐
puter) ..................................................... 161
ASS YSTP LUS ........................................ 180
Batter ydisconnection period s.......... 180
Displ aying thes ervice due dat e........ 180
Fu nction/no tes. ............................... 180
Re gular maintenance work ............... 180
Special service requirements .......... .180
ATA (Anti-Thef tAlarms ystem) .............. 56
Ac tivating/deactivating thei nterior
motion sensor .................................... 57
Fu nctio n............................................. 56
Interio rmotions ensor functio n.......... 57
St opping thea larm. ............................ 56
Switching thet ow -awa ya larm
on/of f............................................... .57
To w- aw ay alar mfunction .................... 56
At tachments .......................................... .19
AT TENTION ASSI ST............................... 14 6
Ac tivating/deactivating .................... 147
Fu nctio n........................................... 14 6
Sy stem limitations ............................1 46
Au dio settings
Balance and fader .............................1 68
Equalizer .......................................... .168
Playba ckoptions .............................. 17 0
Au thorized workshop
see Qualified specialis tworks hop
Au tomatic distanc econtrol
se eA ctiv eDista nce Assi stDISTRONIC
Au tomatic drivin glights ........................ 79
Au tomatic transmission
DIRECT SELEC Tleve r........................ 11 5
Engaging driv eposit ion. .................... 11 7
Engaging neutral ............................... 11 6
Engaging reve rseg ear ....................... 11 6
Kickdown .......................................... 11 8
Re stricting thes hiftrang e................. 11 7
Selecting pa rkposition .....................1 16
Tr ansmission position displa y........... 11 5
Tr ansmission position s..................... .115
Au xiliar yheating .................................... 99
Fu nctio n............................................. 99
Axle load ............................................... 238 B
Bac ksuppo rt
see Lumbar suppor t(4-w ay)
BA S(Brak eAssis tSystem) .................. 137
Battery Charging ........................................... 197
Chargin gavehicle batter y................1 97
Disconnecting thea uxiliar ybattery
in thee ngine compartmen t.............. 201
Disconnecting thes tarter batter y.... 200
Jump -sta rting (vehicle )..................... .197
Ke y. .................................................... 42
No tes( vehicle) ................................. 19 6
Re moving or ins talling thes tarter
batter y............................................. 200
St arterb atter y.................................. 19 9
Batter ymain switch
No tes. ............................................... 11 4
Switching thep ower supply on/o ff... 11 4
Belt see Sea tbelt
Blind Spo tAssist .................................. 147
Ac tivating/deactivating .................... 14 8
Fu nctio n........................................... 147
Re ar Cross Traf ficA lert. ................... 14 8
Sy stem limitations ............................1 47
Blue tooth ®
audio equipment
St artin gplaybac k............................. 16 9
Bottle holder .......................................... .74
Brake ABS (Anti-lo ckBraking Sy stem) ........ 137
Ac tiveB rake Assi st........................... 13 9
BA S(Brak eAssistSystem) ............... 137
Braking wi thparkin gbrake :. ............ .108
Breaking-i nnotes ............................. 105
Downhil lgradien t............................. 108
Driving tip s....................................... 105
EBD (electroni cbrake forc ed istri‐
bution) ..............................................1 39
Heavy and light loads ....................... 108
HOLD functio n.................................. 14 5
Ne wb rake discs and brak epads/
linings ............................................... 108
Re stricted braking ef fect (salt-trea‐
te dr oads) .........................................1 05
We troad sur faces ............................ 108
Brak eAssis tSystem
see BAS(Brak eAssistSystem)
Brak eAssistance
see BAS(Brak eAssistSystem) 284
Index

Brak
efluid
No tes. ............................................... 24 6
Brak eforce distribution
EB D( electronic brak eforce distri‐
bution) ..............................................1 39
Brakes New/replaced brakepads/brake
discs ................................................. 105
Breakdown Assi stanc eoverview. .......................... 16
Changin gawheel ............................ .228
Ro adside Assis tance ........................... 21
To ws tartin g. .................................... 206
To wing away ..................................... 203
Tr ansportin gthe vehicle ...................2 04
Breakdown see Flat tire
Breaking-in no tes................................. 105
Bulbs Reversing light .................................... 87
Buttons Steering wheel ..................................1 59C
Call list Making acall ................................... .172
Calls ...................................................... .171
Ac cepting .......................................... 171
Ac tivating functions du ring acall. ..... 172
Declining ........................................... 171
Ending acall. ................................... .171
Incoming call during an existing
call .................................................... 172
Making ..............................................1 71
Car wash
see Care
Car wash (care) .................................... 188
Care ...................................................... .192
Carw ash .......................................... 188
Carpe t............................................. .192
Displ ay............................................. 19 2
Exterio rlighting ................................ 19 0
Headliner .......................................... 19 2
Matt efinish ...................................... 189
Pa int ................................................ .189
Pla stic trim ...................................... .192
Po we rw ashe r................................... 188
Re alwo od/trim elements ................. 19 2
Re ar vie wcamera/360 °Camer a..... 19 0
Seat bel t.......................................... .192
Seat co ver. ....................................... 19 2Senso
rs............................................ 19 0
Ta ilpipes .......................................... .190
Tr ailer hit ch...................................... 19 0
Wa shing byhand .............................. 189
Wheels/rims .................................... 19 0
Wi ndo ws ........................................... 19 0
Wi per blades .................................... 19 0
Cargo compa rtmen tlighting
Motio ndetector ............................. ..... 83
Cargo co mpartment ventilation
Deactivating .....................................1 02
Setting .............................................. 102
Cargo tie-down point ............................175
Cargo tie-down points Info rm atio n..................................... .252
Carpe t(care) ........................................ .192
Chang ebulbs
Ad ditional tur nsignal light (all-
wheel driv evehicles) .......................... 85
Changing abulb
see Changing bulbs
Changing awheel
Lo we ring thev ehicle .........................2 31
Preparing .......................................... 228
Ra ising thev ehicle ........................... 228
Re moving awhee l............................ 230
Changing address ................................... 21
Changing bulbs ...................................... .83
High bea m.......................................... 84
Indicator (front) .................................. 84
Interior lamps (rear compartment) ..... 88
License plate lamp............................. 86
Ligh tbulbt ypes haloge nheadlamps .. 84
Lo wb eam ........................................... 84
No tes. ................................................83
Ta il lam pbulb types (Cargo Van
and Passenger Van) ............................ 85
Ta il lam pbulb types (chassis) ............ .87
Tu rn signal light (rear) (chassis) ..........87
Changing lamps see Changing bulbs
Changing owner ...................................... 21
Cha racteristics of thet ire .................. .222
Charging Batter y.............................................. 197
Mobile phone (wireless) ..................... 77
Child saf etyl oc k( doors) ........................ 39
Child seat front-passenger seat (no tes) .............. 38 Index
285