2019 MERCEDES-BENZ SPRINTER phone

Ac
tivating/deactivatin gthe traf fici nforma‐
tion service Multimedi
asystem:
4 SETUP 5
Radio Settings 5
TA
When thef unction is switched on atraffic
announcemen twill inter rupt thec urrently acti va‐
te dr adio or media source. #
Select ONorOFF. Setting
DABtraffic information The
DABtransmission rang eisn otavailable in all
countries.
Multimedi asystem:
4 SETUP 5
Radio Settings
5 DABt raffic information #
Select one or mor esettings. Selecting Intellit
ext™ Re
quirements:
R DABiss etas thet ransmission range
(/ page 168).
Multimedi asystem:
4 SETUP 5
Radio Settings
5 DABS ettings 5
Intellitext™
If th er espectiv estatio ns upports In tellit ext™, you
can ha veadditional information shown suc has
ne ws ,w eather information and sports alerts. A
re qu iremen tfor receiving this is thep rovision of
th ec orresponding information bytheb roadcast‐
ing or ganization. Intelli text™ is only available is
som ecountries. #
Select acategor y,fore xamp le:
R News
R Weather
R Sports
If the News categor yisselected, thre es ub-cate‐
gories can be selected: #
Select Business ,Politics orHealth.
Intellit ext™ fort he categor yselected is
shown. Showing
thec urrent prog ramp revie w( EPG) Re
quirements:
R DABiss etas thet ransmission range
(/ page 168). Multimedi
asystem:
4 SETUP 5
Radio Settings
5 DABS ettings 5
EPG #
Select astation.
The program pr eviewiss hown fort his sta‐
tion. #
Press thel eftc ont rolk no b.
The progra mprevie wiss hown. Media
St
arting playbac kofaUSB device Re
quirements:
R AUSB device is connec tedw itht he multime‐
dia sy stem.
Multimedia sy stem:
4 00FD #
Press the00FD button repeatedl yuntil the
USB is thea ctiv em edia source. #
Press or tur nthe lef tcont rolk no b. #
Selec tafolder. #
Select atrac k.
Playbac kstarts. St
arting playbac kofBluetooth ®
equipment Requ
irements:
R Blue tooth ®
is activated
R Blue tooth ®
audio equipmen tisconnec ted
wit hthe multimedia sy stem (/ page171).
Mul timedi asyst em:
4 00FD #
Press the00FD button repeatedl yuntil Blue‐
tooth ®
is thea ctiv em edia source. #
Press or tur nthe lef tcont rolk no b. #
Select Playlists ,Artists orAlbums .
% These categories ar
enotavailable fort he
iPhone ®
. #
Select atrac k.
Playbac kstarts. St
arting playbac kofaniPod® Re
quirements:
R An iPod ®
is connec tedw itht he multimedia
sy stem. MB audio sy
stem 16 9

%
Only use
acertified USB-C toLightning cable
to connect an iPod ®
.
Multimedia sy stem:
4 00FD #
Press the00FD button repeatedl yuntil iPod ®
is thea ctiv em edia source. #
Press or tur nthe lef tcont rolk no b.
The following categories ar edispla yed:
R Playlists
R Artists
R Albums
R Tracks #
Select acategor y. #
Select atrack.
Playbac kstarts. Showing trac
kinformation Re
quirements:
R Playbac kfromaU SB device is active.
Multimedia sy stem:
4 00FD #
Press and hold theSETUP button.
Information on albums, artists and track
names is shown. Controling playback
Re
quirements:
R Playbac kfromaU SB device or Blue tooth®
audio equipmen tisactive. #
Toselect then exttrack: press 0055. #
Toselect thep revious trac k:press0054.
% If
th ec urrent trac khasalre ady been playing
fo rm oret han eigh tsecond sthen youw ill
skip bac ktothe beginning of thet rack. #
Topause playback: pressthel eftc ont rol
knob. #
Tofast forw ard/r ewind: press the0054 or
0055 button until thed esired position is
re ached. Setting playba
ckoptions Multimedia sy
stem:
4 SETUP 5
Audio settings 5
Play Mode
Ac tivating/deactivatin grandom playback #
Select Mix.
Depending on its pr evious status thef unction
is activated or deactivated.
Ac tivating/deactivatin gthe repeat function #
Select Repeat.
The following settings ar epossible:
R OFF :nor epetition.
R ALL:t he comple tepla ylistisr epeated.
R ONE:t he current trac kisrepeated. #
Press repeatedl yuntil thed esired setting is
re ached. Te
lephone Te
lephony Note
sont elephony &
WARNING Risk of distraction from oper‐
ating integrated communication equip‐
ment while thev ehicle is in motion
If yo uo perat ecommunication equipment
integ ratedint hevehicle when driving, you
will be distracted from thet raffic situation.
This could also cause youtol ose control of
th ev ehicle. #
Onlyoperat ethis equipment when the
traf fics ituation permits. #
Ifyo uc anno tbes ureoft his,stop the
ve hicle whils tpaying attention toroad
and traf ficc onditions and ope rate the
equipment wit hthe vehicle stationar y. &
WARNING Risk of distraction from oper‐
ating mobile communication equipment
while thev ehicle is in motion
If yo uo perat emobile communication equip‐
men twhen driving, youw ill be distracted
from thet raffic situation .Thisc ould also
cause youtol ose control of thev ehicle. #
Onlyoperat ethis equipment when the
ve hicle is stationar y. Yo
um usto bse rvet he legal requirements fort he
countr yinwhich youa recur rentl yd riving when 17 0
MB audios ystem

operating mobile communication equipment in
th ev ehicle.
Fu rther information can be obtained from an
authorized Mercedes-BenzC enter or at:http://
www.mercedes-benz.com/connect.
Ac tivating/deactivatin gBluetooth ®
Multimedia sy stem:
4 002B #
Select Bluetooth.
Switching on #
Select ON.
Switching off #
Select OFF.
Switching on visibility of them ultimedia sys‐
tem
Re quirements:
R Blue tooth ®
is activated on them ultimedia
sy stem.
Multimedia sy stem:
4 002B #
Select Make visible .
Connecting amobile phone
Re quirements:
R Blue tooth ®
is activated on them obile phone
(see them anufacturer's operating instruc‐
tions).
R Blue tooth ®
is activated on them ultimedia
sy stem.
R The visibility of them obile phone is switched
on (see them anufacturer's operating instruc‐
tions).
R The visibility of them ultimedia sy stem is
switched on.
Multimedia sy stem:
4 002B 5
Pair device
Au thorization using Secur eSimple Pairing #
Selec tamobile phone.
Ac ode is displa yedint he multimedia sy stem
and on them obile phone. #
Ifth ec odes match: selectYESonthem ulti‐
media sy stem. #
Confir mthe code on them obile phone. Switching mobile phones
Re
quirements:
R Atleas ttwo mobile phones ar eauthorized on
th em ultimedia sy stem.
Multimedia sy stem:
4 002B 5
Select Device #
Select amobile phone.
Ad justin gthe call and ringtone volume
Multimedia sy stem:
4 002B 5
Settings #
Select Volume. #
Setthe volume forRingtone orCall.
Setting ther ingtone
Multimedia sy stem:
4 002B 5
Settings #
Select Ringtone. #
Setthe ringtone forCar orPhone.
Disconnecting amobilep hone
Multimedi asystem:
4 002B 5
Delete Device #
Select amobile phone. #
Select Yes. Calls
Te
lephone operation
Multimedia sy stem:
4 002B
Making acall #
Select Dial Number . #
Ente ran umber. #
Select 0097.
The call is made.
% Yo
uc an also mak eacall usin gthe call lis tor
th ep hone book.
Ac ceptin gacall #
Select 0097.
or #
Brief lypress the002B button.
Re jectin gacall #
Select 005A.
or #
Press and hol dthe 002B button. MB audio sy
stem 171

Ac
tivatin gfunctions durin gacall
Endin gacall #
Select 005A.
or #
Brie flyp ress the 002B button.
Tr ansfer ring acall tothem obil ephone (pri‐
va te mode) #
Select #.
Sending DTMF tones #
Select _. #
Ente rthe numbers.
Ad justin gthe volume #
Setthe volume using thec ont rolk nob
( / pag e167).
Ac cepting/rejecting awaiting call
Requ irements:
R Ther eisana ctivecall (/ page171).
If yo ur ecei veac allw hile al ready in acall, am es‐
sag eisd isplayed. #
Toaccep t:select 0097.
The incoming call is active. The pr evious call
is on hold. #
Toreject: select 005A. #
Toselect acall: select #(1) or #(2).
% This function and behavior depends on
your
mobile phon enetwo rkprov ider and the
mobil ephone (see them anufacturer's oper‐
ating instructions). Phone book
Downloading mobile phone contacts man‐
ually
Multimedia sy stem:
4 002B 5
Settings
The function is also available. When connecting
th em obile phone wit hthe multimedia sy stem,
contacts ar edownloaded automaticall y. #
Select Phonebook download .
Sea rching forc onta ctsint he phone book
Multimedia sy stem:
4 002B 5
Phonebook #
Select thec ontact.
Se veralp hon enumbe rscan be shown for
contacts. Cal
llist Making
acall from thec all list
Multimedia sy stem:
4 002B 5
Call Lists
Wi thin thec all lis tthe following ent ries ar eavaila‐
ble fors election:
R Dialled calls
R Received calls
R Misse dcalls #
Select an entr y.
The stored calls ar eshown. #
Select an entr y.
The call is made.
% Alternatively
,you can call up thec all lis tby
pressing and holding the002B button. 17 2
MB audios ystem

Emer
gency Re
moving the saf etyv est The saf
etyv estisl ocated in thes towa ge com‐
partment in thed rive r's door. #
Remo vethes afet yv estfromt hestow age
compartment.
% Saf
etyv ests can also be stored in thes tow‐
ag ec ompartment softherear door sand the
front-passenger door. 1
Maximu mnumber of washes
2 Maximum wash temp erature
3 Do no tbleach
4 Do no tiron
5 Do no ttumble dry
6 Do no tdry-clean
7 Thisisac lass2vest
The saf etyv esto nlyf ulfills thel egally required
st andards if it is thec orrect size and is com‐
ple tely closed.
Re place thes afet yv est:
R if damaged or if ther efle xstrip saredirty
R ifth em aximum permitted number of washes
is exc eeded
R ifth es afet yv est's fluorescenc ehasfaded Re
moving the firs t-aid kit (sof tsided) The
firs t-ai dkit is located in thes towa ge com‐
partment in thef ront-passenger door. #
Remo vethef irst -ai dk it from thes towa ge
compartment. Re
moving the warning lamp The
warning lam pislocated in thes towa ge com‐
partment in thef ront-passenger door. #
Remo vethew arning lam pfromt hestow age
compartment. Emer
gency Call Sy stem Information on
theE mer gency Call Sy stem Yo
ur vehicle is equipped wit hthe Emer gency Call
Sy stem ("eCall"). This featur ecan help sa velives
in thee vent of an accident. eCal linnowayrepla‐
ces assis tance pr ovided from dialing 911.
eCall onl yfunctions in areas wher emobile phone
co verage isavailable from thew ireless service
pr ov iders. Insuf ficient networ kcoverag efromt he
wireles sservic eprovide rsma yresult in an emer‐
ge ncy cal lnot being transmitted.
eCal lisas tandar dfeatur einy our Mercedes-Benz
ve hicle. In order tofunction as intended, thes ys‐
te mr elies on thet ransmission of dat adetailed in
th e" Emer gency Call Sy stem dat atransfer" sec‐
tion that follo ws ( /pag e195) .Tod isable eCall,
ac ustomer mus tvisit an authorized Mercedes-
Benz Service depa rtment todeactivat ethe vehi‐
cle's communication module.
Deactivation of this module pr events thea cti‐
va tio nofa nyand all Mercedes PR Oconnect
se rvices. Af tert he deacti vatio nofe Call,a uto‐
matic eme rgency call and manua lemer gency
call will no tbeavailable.
The ignition mus tbeswitched on befor eanauto‐
matic emer gency cal lcan be made.
% eCal
lisa ctivatedatt hefactor y.
% eCall can be deactivated
byan authorized
Mercedes-Ben zdealer .Please no tethat in
th ee vent ow nershi pofthevehicle is trans‐
fe rred toano ther ow ner in its deacti vated
st ate, eCall will remain deactivated unless
th en ew owner visits an au thorized
Mercedes-Benz dealership toreactivat ethe
sy stem. Emer
gency Call Sy stem eCall can help
toreduce thet ime between an
accident and thea rrival of emer gency service sat
th es iteoft he accident. It helps locat eanacci‐
dent sit einplaces that ar edifficul ttoa ccess.
Ho wever,eve nifa vehicle is equipped wit heCall,
th is does no tmean thes ystemisO N. As such,
eCall does no treplace dialing 911int heeve nt of
an accident.
The emergency cal lcan be mad eautomatica lly
(/ page 195) or ma nually (/ page 195). Only
mak eemergency call sifyou or other sarein need
of rescue. Do no tmakeane mergency cal linthe
eve nt of abreak down or asimilar situation. 194
Breakdown assis tance

Tr
iggering an automatic emer gency call Re
quirements:
R The ignition is switched on.
R The star terb atter yhas suf ficient charge.
If re stra int sy stems suc hasairbags or Emer gency
Te nsioning Device shave been activated af teran
accident, eCall ma yautomatically initia tean
emer gency call.
The eme rgency call has been made:
R Avoice connection is made totheM ercedes-
Benz emer gency cal lcenter.
R Am essa gewitha cciden tdataist ransmitted
to theM ercedes-Benz emer gency cal lcenter.
The Mercedes-Benz emergency cal lcenter
can transmit thev ehicle position dat atoone
of thee mer gency cal lcenters.
The SOS button in theo verhead cont rolp anel
fl ashes until thee mer gency cal lisfinished.
It is no tpossible toimmediately end an auto‐
matic emer gency call.
If no connection can be mad etothe emer gency
service seithe r,ac orresponding message
appears inthem edia displa y.
If no connection can be made tothee mer gency
services: #
Dialthe local emergency num berony our
mobile phone.
If an emer gency cal lhas been initia ted:
R Remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emergency
call cen ters ervice pr ovider.
R Based on thec all, theo perator decides
whe ther it is necessar ytocallr escue teams
and/or thep olice tothea ccident site.
R If no vehicle occupant answers, an ambu‐
lance is sent tothev ehicle immediately. Tr
iggering amanual emer gency call #
Using theS OS but tonint heove rhead con‐
trol panel: presstheS OS button at leas tone
secon dlong.
The emer gency cal lhas been made:
R Avoice connection is made totheM ercedes-
Benz emer gency cal lcenter.
R Am essa gewitha cciden tdataist ransmitted
to theM ercedes-Benz emer gency cal lcenter. The Mercedes-Benz emergency cal
lcenter
can transmit thev ehicle position dat atoone
of thee mer gency cal lcenters.
R Remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emergency
call cen ters ervice pr ovider. Tr
ansmitted data with thee mer gency call Dat
atransmitte dbythe eCall includes but is not
limited to:
R Vehicle's GPS position data
R GPS position dat aontheroute(af ewhun‐
dred me ters befor ethe incident)
R Direction of tra vel
R Vehicle identification number
R Vehicle driv etype
R Estimated number of people in thev ehicle
R Whe ther Mercedes PR Oconnect is available
or not
R Whe ther thee mer gency cal lwas initia ted
manually or automatically
R Time of thea ccident
Dat atransmit tedisv ehicle information. Fora ny
qu estions about thec ollection, use and sharing
of thee Call sy stem data, please contact MBU‐
SA 's Cus tomer Assis tance Center at 800-FOR-
MERC.
Fo rC anada, please contact MBC’ sCustomer
Assis tance Center at 1-800-387-0 100.
Cust omer requests forc ove redi nformation
should be submitted via thes ame channels.
Fo ra ccident clarificatio npurposes ,the following
measures can be take nu ptoa nhour af tert he
emer gency cal lhas been initia ted:
R The cur rent vehicle position can be de ter‐
mined
R Avoice connection tothev ehicle occupants
can be es tablished Flat tire
Note
sonf lat tires &
WARNING Risk of an accident whe ndriv‐
ing wi thaflat tire
Af lat tir egreatly impair sdriving characteris‐
tics, as well as steering and braking. Breakdown assis
tance 19 5

Fr
equency band Maximu mtransmis‐
sion output
70 —cm—w aveband
420 —450 MHz 35 W
Tw o-w ayradio
(2G/3G/4G) 10 WThe
following can be used in thev ehicle without
re strictions:
R two-w ayradios wit hamaximum transmission
output of up to100mW
R two-w ayradios wit htransmit terf requ encies
in the3 80 –410 MHz frequency band and a
maximu mtransmissio noutpu tofu pto2W
(trunked radio sy stem/T etra)
R mobil ephones (2G/3G/4G)
Ther eareno restrictions whe npositioning the
antenn aonthe outside of thev ehicle fort he fol‐
lowing frequenc ybands:
R Trunked radio sy stem/T etra
R 70—cm—w aveband
R 2G/3G/4G Ve
hicl eidenti fication pla te,v ehicle identifi‐
cation number (VIN )and engine number
Ve hicl eidenti fication pla te Depending on
thev ehicle model, thev ehicle iden‐
tification plat eislocated on thes eat base of the
driver's seat or on theB -pillar.
% The dat
aisvehicle-speci fica nd can dif fer
from that shown. Alw ayso bser vethes pecifi‐
cation sonyourvehicle's identification plate. Ve
hicle identification plat e(example: US A,
comple te vehicles)
1 Vehicle manufacturer
2 VIN (vehicle identification number)
3 Perm issible grossmass
4 Perm issible grossmassofv ehicle combina‐
tion
5 Perm issible front axle load
6 Perm issible rear axle load
7 Dateofm anufacture
8 Paint code Ve
hicle identification plat e(example: US A,
incomple te vehicles)
1 Vehicle manufacturer
2 VIN (vehicle identification number)
3 Perm issible grossmass
4 Perm issible grossmassofv ehicle combina‐
tion
5 Perm issible front axle load
6 Perm issible rear axle load
7 Dateofm anufacture
8 Paint code 238
Tech nica ldata

Brak
efluid
No tes. ............................................... 24 6
Brak eforce distribution
EB D( electronic brak eforce distri‐
bution) ..............................................1 39
Brakes New/replaced brakepads/brake
discs ................................................. 105
Breakdown Assi stanc eoverview. .......................... 16
Changin gawheel ............................ .228
Ro adside Assis tance ........................... 21
To ws tartin g. .................................... 206
To wing away ..................................... 203
Tr ansportin gthe vehicle ...................2 04
Breakdown see Flat tire
Breaking-in no tes................................. 105
Bulbs Reversing light .................................... 87
Buttons Steering wheel ..................................1 59C
Call list Making acall ................................... .172
Calls ...................................................... .171
Ac cepting .......................................... 171
Ac tivating functions du ring acall. ..... 172
Declining ........................................... 171
Ending acall. ................................... .171
Incoming call during an existing
call .................................................... 172
Making ..............................................1 71
Car wash
see Care
Car wash (care) .................................... 188
Care ...................................................... .192
Carw ash .......................................... 188
Carpe t............................................. .192
Displ ay............................................. 19 2
Exterio rlighting ................................ 19 0
Headliner .......................................... 19 2
Matt efinish ...................................... 189
Pa int ................................................ .189
Pla stic trim ...................................... .192
Po we rw ashe r................................... 188
Re alwo od/trim elements ................. 19 2
Re ar vie wcamera/360 °Camer a..... 19 0
Seat bel t.......................................... .192
Seat co ver. ....................................... 19 2Senso
rs............................................ 19 0
Ta ilpipes .......................................... .190
Tr ailer hit ch...................................... 19 0
Wa shing byhand .............................. 189
Wheels/rims .................................... 19 0
Wi ndo ws ........................................... 19 0
Wi per blades .................................... 19 0
Cargo compa rtmen tlighting
Motio ndetector ............................. ..... 83
Cargo co mpartment ventilation
Deactivating .....................................1 02
Setting .............................................. 102
Cargo tie-down point ............................175
Cargo tie-down points Info rm atio n..................................... .252
Carpe t(care) ........................................ .192
Chang ebulbs
Ad ditional tur nsignal light (all-
wheel driv evehicles) .......................... 85
Changing abulb
see Changing bulbs
Changing awheel
Lo we ring thev ehicle .........................2 31
Preparing .......................................... 228
Ra ising thev ehicle ........................... 228
Re moving awhee l............................ 230
Changing address ................................... 21
Changing bulbs ...................................... .83
High bea m.......................................... 84
Indicator (front) .................................. 84
Interior lamps (rear compartment) ..... 88
License plate lamp............................. 86
Ligh tbulbt ypes haloge nheadlamps .. 84
Lo wb eam ........................................... 84
No tes. ................................................83
Ta il lam pbulb types (Cargo Van
and Passenger Van) ............................ 85
Ta il lam pbulb types (chassis) ............ .87
Tu rn signal light (rear) (chassis) ..........87
Changing lamps see Changing bulbs
Changing owner ...................................... 21
Cha racteristics of thet ire .................. .222
Charging Batter y.............................................. 197
Mobile phone (wireless) ..................... 77
Child saf etyl oc k( doors) ........................ 39
Child seat front-passenger seat (no tes) .............. 38 Index
285