2019 MERCEDES-BENZ SPRINTER airbag

To
pT ether anchorages 1arel ocated on the
bac koft herear ben chseat on theb enc hseat
legs. #
If necessar y,mo vetheh ead restra int
upwards (/ page70). #
Installth eL ATCH -type (ISOFIX )child restra int
sy stem wit hTop Tether.C ompl ywitht he child
re stra int sy stem manufacturer's ins tallation
instructions when doing so. #
RouteT op Tether belt 3under theh ead
re stra int between thet wo head restra int bars. #
Hook TopT ether hook 2intoT op Tether
anchorage 1without twisting. #
Tensio nTop Tether belt 3.Comply wit hthe
ch ild restra int sy stem manufacturer's ins talla‐
tion instructions when doing so. #
If necessar y,slide theh ead restra int down‐
wa rds( / pag e70). Mak esuret hat youdo
no tinter fere wit hthe cor rect routin gofT op
Te ther belt 3. Child
restra int sy stems on thef ront-
passenger seat Note
sonac hildrestra int sy stem on thec o-
driver's seat
Ac cident statistic sshowt hat children secured on
th er ear seats ar esafer than children secured on
th ef ront seats. Forthis reason ,Mercedes-Benz
stro ngly advises that youi nstallac hild restra int
sy stem on arear seat.
Note sonr earward-facin gchild restra int sys‐
te ms
The front-passen gerfront airbag canno tbedeac‐
tivated. Alw aysi ns tallar ear ward-facing child
re stra int sy stem on asuitable rear seat ,but ne ver
on thef ront-passen gers eat. Obser vethem anu‐
fa cturer's ins tallation and operatin ginstructions
fo rt he child restra int sy stem used.
Note sonf orwa rd-facin gchild restra int sys‐
te ms on the front-passenger seat
Whe nusing thec hild restra int sy stem on the
front-passenger seat, youm usto bse rvet he fol‐
lowing points:
R Setthe front-passenge rseat toits rearmost
position .Ifonas eat withseat heigh tadjust‐
ment, also se tthe seat toits highes tposition.
R Setthe seat backres ttoanalmostvertical
position.
R Retract thes eat cushion lengt hcomple tely.
R The base of thec hild restra int sy stem must
lie full yonthe front-passenge rseat cushion.
R The backres tofaforw ard-facin gchild
re stra int sy stem must, as farasp ossible, lie
fl at agains tthe backres tofthe front-
passenger seat. The child restra int sy stem
mus tnottouc ht he roof or be put under stra in
by theh ead restra ints.
R If necessar y,adjus tthe angle of thes eat
backres tand thep osition of theh ead
re stra int sa cco rding ly.
R Setthe seat cushion angle in suc hawaythat
th ef ront edg eofthe seat cushion is in the
highes tposition and ther ear edg eofthe seat
cushion is in thel owest position.
R Alwaysm akes uret hat thes houlder belt strap
is cor rectl yr outed from thes eat belt outle tof
th ev ehicle tothes houlder belt guide on the
ch ild restra int sy stem. The shoulder belt strap
mus tber outed forw ards and down wards
from thes eat belt outlet. 38
Occupant saf ety

Cor
rect driver' sseat position &
WARNING Risk of inju ryfrom adju sting
th ev ehicle settings while thev ehicle is in
motion
Yo uc oul dlose control of thev ehicle in the
fo llowing situations:
R ifyo ua djus tthe driver's seat, theh ead
re stra int ,the steering wheel or them irror
while thev ehicle is in motion
R ifyo uf asteny our seat belt whilet hevehi‐
cle is in motion #
Befor estarti ngthee ngine: adjus tthe
driver's seat, theh ead restra int ,the
st eering wheel or them irro ra nd fast en
yo ur seat belt. Compl
ywitht he following when adjustin gsteer‐
ing wheel 3,seat belt 2and driver's seat 1:
R Sit as fara wa yasp ossible from thed rive r's
airbag.
R Sit in an upright position.
R Your thighs ar eslight lysuppor tedbyt he seat
cushion.
R Your legs ar enotfull yextende dand youc an
easil yfullyp ress on thep edals.
R The bac kofyour head is suppor tedate ye
le ve lbyt he middle par tofthe head restra int.
R Youc an reac ht he steering wheel wit hyour
arms in aslightl ybentp osition.
R Youc an mo veyour legs freel y.
R Youc an easil ysee all displ aysont he instru‐
ment displa y.
R Youh ave agood overviewoft he traf fics itua‐
tion. R
Your seat belt fits securely around your body
and runs across them iddle of your shoulder,
yo ur pelvic area and groin. Seats
Ad
justin gthe fron tseats manuall y(without
Seat Comfor tPackage) &
WARNING Risk of becoming trapped if
th es eats ar eadjus tedbyc hildren
Childre ncould becom etrapped if they adjust
th es eats, particular lywhen unat tended. #
Whe nleaving thev ehicle, alw ayst ake
th eS martK eywit hyou and loc kthe
ve hicle. #
Neverlea ve children unat tende dint he
ve hicle. &
WARNING Risk of becoming trapped
whe nadjusting thes eats
When youa djus tas eat,you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. #
When adjustin gaseat, mak esuret hat
no one has an ybody parts in thes weep
of thes eat. Obser
vethes afet yn otes on "Airbags "and "Chil‐
dren in thev ehicle". &
WARNING Risk of accident du etothe
driver's seat no tbeing engaged
If th ed rive r's seat is no tengaged, it could
mo veunexpectedl ywhile thev ehicle is in
motion.
This could cause youtol ose control of the
ve hicle. #
Alwaysm akes uret hat thed rive r's seat
is engaged befor estartin gt he vehicle. &
WARNING Risk of inju ryfrom adju sting
th ev ehicle settings while thev ehicle is in
motion
Yo uc oul dlose control of thev ehicle in the
fo llowing situations:
R ifyo ua djus tthe driver's seat, theh ead
re stra int ,the steering wheel or them irror
while thev ehicle is in motion Seats and
stowage 59

Ad
justin gthe fron tseats manuall y(with Seat
Comfor tPacka ge) &
WARNING Risk of becoming trapped if
th es eats ar eadjus tedbyc hildren
Childre ncould becom etrapped if they adjust
th es eats, particularly when unattended. #
When leaving thev ehicle, alw ayst ake
th eS martK eywit hyou and loc kthe
ve hicle. #
Neverlea ve children unat tende dint he
ve hicle. &
WARNING Risk of becoming trapped
whe nadjusting thes eats
When youa djus tas eat,you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. #
When adjustin gaseat, mak esuret hat
no one has an ybody parts in thes weep
of thes eat. Obser
vethes afet yn otes on "Airbags "and "Chil‐
dren in thev ehicle". &
WARNING Risk of accident du etothe
driver's seat no tbeing engaged
If th ed rive r's seat is no tengaged, it could
mo veunexpectedl ywhile thev ehicle is in
motion.
This could cause youtol ose control of the
ve hicle. #
Alwaysm akes uret hat thed rive r's seat
is engaged befor estartin gt he vehicle. &
WARNING Risk of inju ryfrom adju sting
th ev ehicle settings while thev ehicle is in
motion
Yo uc oul dlose control of thev ehicle in the
fo llowing situations:
R ifyo ua djus tthe driver's seat, theh ead
re stra int ,the steering wheel or them irror
while thev ehicle is in motion
R ifyo uf asteny our seat belt whilet hevehi‐
cle is in motion #
Befor estarti ngthee ngine: adjus tthe
driver's seat, theh ead restra int ,the
st eering wheel or them irro ra nd fast en
yo ur seat belt. &
WARNING Risk of becoming trapped if
th es eat height is adjus tedc arelessly
If yo ua djus tthe seat height carelessly ,you or
ot her vehicle occupants could be trapped and
th ereb yinjured.
Children in particular could accidentall ypress
th ee lectrical seat adjustmen tbuttons and
become trapped. #
While moving thes eats, mak esuret hat
hands or other body parts do no tget
unde rthe le vera ssembly of thes eat
adjustmen tsystem. &
WARNING Risk of inju rydue tohead
re stra int sw hicha renotins talled or are
adjus tedi ncor rectly
If hea drestraints ar enotins talled or are
adjus tedi ncor rectly ,the head restra int sc an‐
no tp rovide pr otection as intended.
Ther eisani ncreased risk of injur yinthe
head and nec karea, e.g. in thee vent of an
accident or when braking. #
Alwaysd rive wit hthe head restra ints
ins talled. #
Befor edriving off, mak esuref or every
ve hicle occupant that thec enter of the
head restra int supports theb ackoft he
head at about eyel eve l. Do no
tinter chang ethe head restra int soft he
front and rear seats. Otherwise, youw ill no tbe
able toadjus tthe height and angle of theh ead
re stra int sc orrectl y.
Ad jus tthe head restra int fore -and-af tposition so
th at it is as close as possible totheb ackofy our
head. &
WARNING Risk of inju ryor deat hdueto
incor rect sea tposition
The sea tbeltd oesn otoffert he intended le vel
of pr otection if youh ave notm ove dthe seat
backres ttoana lmostvertical position.
When braking or in thee vent of an accident,
yo uc oul dslide unde rneat hthe seat belt and
sus tain abdominal or nec kinjuries, fore xam‐
ple. #
Adjus tthe seat properly befor ebegin‐
ning your journe y. #
Alwayse nsur ethat thes eat backres tis
in an almos tvertical position and that Seat
sand stow age 61

th
es houlder section of your seat belt is
ro uted across thec enter of your shoul‐
der. *
NO
TEDama getothes eats when moving
th es eats back The seats ma
ybedamaged byobject swhen
moving thes eats bac k. #
When moving thes eats bac k,mak esure
th at ther ea reno object sinthefoot we ll,
under or behin dthe seats. Sample imag
eofcomfor tsuspension seat
1 Seat cushion length
2 Seat backres tinclination
3 Seat height
4 Seat cushion inclination
5 Seat fore -and-af tposition
6 Seatsuspension
7 Vibration limiting
% Depending on
thes eat model, individual
adjustmen toptions ma ybeomitted. #
Toadjus tthe sea tcushion length: liftl ever
1 and slide thef ront section of thes eat
cushion forw ards or backwards. #
Toadjus tthe sea tbackres tinclination:
tur nh andwheel 2forw ards and backwards
until thed esired position has been reached. #
Toadjus tthe sea theigh t:push or pull le ver
3 until thed esired position has been
re ached. #
Toadjus tthe sea tcushion inclination: turn
handwheel 4forw ards and backwards until
th ed esired position has been reached. #
Toadjus tthe sea tfore-and-a ftposition: lift
le ver 5and slid ethe seat int othe desired
position. #
Mak esuret hat thes eat is engaged. #
Tosetthe sea tsuspension: take thew eight
of ft he seat. #
On handwheel 6,settheb ody weight (8 8lb
(40 kg)to2 64lb (120 kg)) so that thes eat
suspension workso ptimall y.Ifyo us et a
higher weight ,the seat suspension will
become firm er.T he seat will then no tvibrate
as much. If thes eat vibrates of tena nd signifi‐
cantly ,you can engag ethe seat in thel ower
area. #
Toengag evibration limiting: turnlever 7
upwards.
The next time thes eat vibrates, it will engage. #
Torelease vibration limiting: turnlever 7
to ther ight.
The seat can vibrate. Ad
justin gthe fron tseate lect rica lly &
WARNING Risk of becoming trapped if
th es eats ar eadjus tedbyc hildren
Childre ncould becom etrapped if they adjust
th es eats, particularly when unattended. #
When leaving thev ehicle, alw ayst ake
th eS martK eywit hyou and loc kthe
ve hicle. #
Neverlea ve children unat tende dint he
ve hicle. The seats can be adjus
tedw hile thei gnition is
off. &
WARNING Risk of becoming trapped
whe nadjusting thes eats
When youa djus tas eat,you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. #
When adjustin gaseat, mak esuret hat
no one has an ybody parts in thes weep
of thes eat. Compl
ywitht he saf etyn otes on "Airbags "and
"Children in thev ehicle". 62
Seats and stowage

Tr
iggering an automatic emer gency call Re
quirements:
R The ignition is switched on.
R The star terb atter yhas suf ficient charge.
If re stra int sy stems suc hasairbags or Emer gency
Te nsioning Device shave been activated af teran
accident, eCall ma yautomatically initia tean
emer gency call.
The eme rgency call has been made:
R Avoice connection is made totheM ercedes-
Benz emer gency cal lcenter.
R Am essa gewitha cciden tdataist ransmitted
to theM ercedes-Benz emer gency cal lcenter.
The Mercedes-Benz emergency cal lcenter
can transmit thev ehicle position dat atoone
of thee mer gency cal lcenters.
The SOS button in theo verhead cont rolp anel
fl ashes until thee mer gency cal lisfinished.
It is no tpossible toimmediately end an auto‐
matic emer gency call.
If no connection can be mad etothe emer gency
service seithe r,ac orresponding message
appears inthem edia displa y.
If no connection can be made tothee mer gency
services: #
Dialthe local emergency num berony our
mobile phone.
If an emer gency cal lhas been initia ted:
R Remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emergency
call cen ters ervice pr ovider.
R Based on thec all, theo perator decides
whe ther it is necessar ytocallr escue teams
and/or thep olice tothea ccident site.
R If no vehicle occupant answers, an ambu‐
lance is sent tothev ehicle immediately. Tr
iggering amanual emer gency call #
Using theS OS but tonint heove rhead con‐
trol panel: presstheS OS button at leas tone
secon dlong.
The emer gency cal lhas been made:
R Avoice connection is made totheM ercedes-
Benz emer gency cal lcenter.
R Am essa gewitha cciden tdataist ransmitted
to theM ercedes-Benz emer gency cal lcenter. The Mercedes-Benz emergency cal
lcenter
can transmit thev ehicle position dat atoone
of thee mer gency cal lcenters.
R Remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emergency
call cen ters ervice pr ovider. Tr
ansmitted data with thee mer gency call Dat
atransmitte dbythe eCall includes but is not
limited to:
R Vehicle's GPS position data
R GPS position dat aontheroute(af ewhun‐
dred me ters befor ethe incident)
R Direction of tra vel
R Vehicle identification number
R Vehicle driv etype
R Estimated number of people in thev ehicle
R Whe ther Mercedes PR Oconnect is available
or not
R Whe ther thee mer gency cal lwas initia ted
manually or automatically
R Time of thea ccident
Dat atransmit tedisv ehicle information. Fora ny
qu estions about thec ollection, use and sharing
of thee Call sy stem data, please contact MBU‐
SA 's Cus tomer Assis tance Center at 800-FOR-
MERC.
Fo rC anada, please contact MBC’ sCustomer
Assis tance Center at 1-800-387-0 100.
Cust omer requests forc ove redi nformation
should be submitted via thes ame channels.
Fo ra ccident clarificatio npurposes ,the following
measures can be take nu ptoa nhour af tert he
emer gency cal lhas been initia ted:
R The cur rent vehicle position can be de ter‐
mined
R Avoice connection tothev ehicle occupants
can be es tablished Flat tire
Note
sonf lat tires &
WARNING Risk of an accident whe ndriv‐
ing wi thaflat tire
Af lat tir egreatly impair sdriving characteris‐
tics, as well as steering and braking. Breakdown assis
tance 19 5

Displa
ymessages Int
roduction Fu
nction of displa ymessages
The displa ymessages appear on them ultifunc‐
tion displa y.
The displa ymessages wit hgraphic displa yscan
be displa yedins implified form at in theo perating
instruction sand ma ydeviat ef romt he displa yon
th em ultifunction displa y.The multifunction dis‐
pla yshows high-priority displa ymessages in red.
In addition, awarning tone sounds fors pecific
displa ymessa ges.
Ac tina ccordance wi th thedispla ymessages and
compl ywitht he additional instructions in this
operatin ginstructions.
In addition ,symbols ar eshown fors ome display
messa ges:
0091 Fu
rther information
0061 Hiding displa
ymessages
Yo uc an use thel eft-hand Touc hC ontrol toselect
between thes ymbols byswiping tothel eftor
ri ght. Pressing 0091displa ysfur ther information on
them ultifunction displa y.Pressing 0061hides
th ed ispla ymessage.
Yo uc an hide lo w-priority displa ymessages by
pressing the¤ button or wit hthe left-hand
To uc hC ontrol. The displ aymessages ar esaved in
th em essag ememor y.
Re ctify thec ause of adispla ymessag easq uickly
as possible.
Yo uc anno thide high-priority displ aymessages.
The multifunction displa ywills ho wt hese display
messages until their causes ha vebeen rectified.
Calling up sa vedd ispl aymessages
On-boa rdcompu ter:
4 Service 5
1M essage
If th er ea reno displa ymessages, No Messages
appear sonthe multifunction displa y. #
Brows ethrough thed ispla ymessages by
swiping upwards or down wardsonl eft-hand
To uc hC ontrol. #
Exiting them essag ememor y:press the
0038 button. Saf
etys ystems Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
0075
Left Side Curtain Airbag
Malfunction Service
Required (exa mp le) *T
he windo wcurtain airbag in question is malfunctioning . &
WARNING Risk of inju ryor fata linjur ydue tomalfunctions
in thew indo wairbag
If th ew indo wairbag is malfunctioning, it might be triggered
unintentionally or might no tbetriggered at all in thee vent of an
accident wi thhigh deceleration. #
Have thew indo wairbag checkeda nd repaired immediately
at aq ualified specialis tworks hop. #
Visit aq ualified specialis tworks hop immediately.
0075 Front Left Malfunction
Service Required (exa m‐
ple) *T
herestra int sy stem in question is malfunctioning . &
WARNING Risk of inju rydue tomalfunctions in ther estraint
sy stem
If th er estraint sy stem is malfunctioning, restra int sy stem com‐
ponents ma ybetriggered unintentionall yormaynotd eplo yas
intended during an accident .This ma yaffect theE mer gency Ten‐
sioning Device sorairbags, fore xamp le. #
Have ther estraint sy stem checkeda nd repaired immedi‐
atel yataq ualified specialis tworks hop. 254
Displa ymessages and warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
De tection of arestraint sy stem malfunction:
R The 0075 restra int sy stem warning lam pdoes no tlight up when
th ei gnition is switched on.
R The 0075 restra int sy stem warning lam plight supc ontinuously
or repeatedl yduring ajourne y. #
Visit aq ualified specialis tworks hop immediately.
0075 SRS Malfunction Service
Required *T
herestra int sy stem is malfunctioning . &
WARNING Risk of inju rydue tomalfunctions in ther estraint
sy stem
If th er estraint sy stem is malfunctioning, restra int sy stem com‐
ponents ma ybetriggered unintentionall yormaynotd eplo yas
intended during an accident .This ma yaffect theE mer gency Ten‐
sioning Device sorairbags, fore xamp le. #
Have ther estraint sy stem checkeda nd repaired immedi‐
atel yataq ualified specialis tworks hop. De
tection of arestraint sy stem malfunction:
R The 0075 restra int sy stem warning lam pdoes no tlight up when
th ei gnition is switched on.
R The 0075 restra int sy stem warning lam plight supc ontinuously
or repeatedl yduring ajourne y. #
Visit aq ualified specialis tworks hop immediately.
0024 Parking Brake Inopera-
tive *A
malfunction has occur redint he sy stem, thep arking brak eisinop‐
erative. &
WARNING Risk of an accident du etoabrake system mal‐
function
If th eb rake system is malfunctioning, braking characteristics
ma ybei mpaired. #
Driv eonc arefull y. #
Have theb rake system checkedi mmediately at aqualified
specialis tworks hop. #
Park thev ehicle on alevel sur face only and secu reit against
ro lling away. #
Vehicles with automatic transmission: shiftthe transmission
to position 005D. #
Have theb rake system checkedataq ualified specialis twork‐
shop immediatel y.
0024 Incline Too Steep See
Operator's Manual *T
he on-boar delectrical sy stem voltag eisl oworam alfunction has
occur redint he sy stem; theh olding forc em aynotbes ufficient for
th ei ncline. Displa
ymessages and warning and indicator lamps 255

Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions &
WARNING Risk of inju rydue tomalfunctions in ther estraint
sy stem
If th er estraint sy stem is malfunctioning, restra int sy stem compo‐
nent smaybe triggered unintentionally or ma ynotdeplo yasinten‐
ded during an accident .This ma yaffect theE mer gency Tensioning
Device sorairbags, fore xamp le. #
Have ther estraint sy stem checkeda nd repaired immediately
at aq ualified specialis tworks hop. #
Driv eonc arefully. #
Obser vethem essages on them ultifunction displa y. #
Visit aq ualified specialis tworks hop immediately.
00E5 ESP ®
wa rning lam plights
up The ESP
®
ye llo ww arning lam plight supw hilethee ngine is on.
ESP ®
is malfunctioning.
Other driving sy stems and driving saf etys ystems ma yalso be malfunc‐
tioning. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning ,ESP ®
canno tcarry out vehicle stabiliza‐
tion. In addition ,other driving saf etys ystems ar eswitched off. #
Driv eonc arefull y. #
Have ESP ®
ch eckedataq ualified specialis tworks hop. #
Continue driving carefully. #
Read them essages on them ultifunction displa y. #
Visit aq ualified specialis tworks hop.
00E5
ESP ®
wa rning lamp
fl ashes The ESP
®
ye llo ww arning lam pflashes during thet rip.
ESP ®
inter venes (/ page 138). #
Adapty our driving styletot heweather and road conditions.
00BB ESP ®
OFF warning lamp The ESP
®
OFF yello ww arning lam plight supw hilethee ngine is on.
ESP ®
has been switched off. &
WARNING Risk of skidding whe ndriving wi thESP ®
deacti vated
If ESP ®
is deactivated, ESP ®
canno tcarry out vehicle stabilization.
The availabilit yoffurther driving saf etys yst ems is also limited. #
Driv eonc arefull y. #
Only deactivat eESP®
forasl ong as thes ituation requ ires.
If ESP ®
canno tbeactivated, ESP ®
is malfunctioning. #
Have ESP ®
ch eckedi mmediately at aqualified specialis twork‐
shop. 278
Displaymessa gesa nd warning and indicator lamps