2019 MERCEDES-BENZ SPRINTER seats

Symbols
..................................................... 4At
ag lance ................................................. 6
Cockpit ........................................................ 6
Instrument clus ter. ...................................... 7
Overhead control panel ............................. 10
Doo rcontrol panel .................................... .14
Emergencies and breakdowns ................... 16Digita
lOperato r'sM anual ...................... 18
Callin gupt he Digital Operating
Instructions ............................................... 18Genera
lnotes .......................................... 19
Environmental pr otection ........................... 19
Mercedes-BenzG enuineParts. ..................19
Information abouta ttachments, add-
on equipment, ins tallation sand con‐
ve rsions .................................................... .20
Operating Instructions ...............................21
Service and vehicle operation .................... 21
Operating saf ety. ...................................... .22
Decla rations of conformity ........................ 23
Diagno stics connection ............................ .23
No tesonc hanges tothee ngine output ..... 24
Qualified specialis tworks hop .................... 24
Ve hicle registration .................................... 24
Cor rect us eoft hevehicle .......................... 24
Multi Purpose Vehicle ................................ 25
Information on problems wit hyour
ve hicle .......................................................25
Re portin gsafet yd efects ............................ 25
Limited Warrant y....................................... 25
QR code sfor rescue car d.......................... 25
Dat astorage ..............................................26
Copyright .................................................. .28Occupant saf
ety...................................... 29
Re stra int sy stem ........................................29
Sea tbelts .................................................. 31
Airbag s...................................................... 33
Children in thev ehicle ...............................35
No tesonp etsint hevehicle ....................... 41Opening and closing
...............................42
SmartK ey................................................... 42
Door s........................................................ 45
Sliding doo r............................................... 46
Electrica lsliding doo r................................ 47
Re ar-en ddoor s......................................... .51
Pa rtition sliding door ................................ .52Electrica
lstep. ........................................... 53
Side windo w..............................................54
Anti-thef tprotection ..................................56 Seats and
stowage .................................. 60
Co rrect driver's seat position .................... 60
Seats ......................................................... 60
Ad justing thes teering wheel ..................... 72
St ow agea reas .......................................... .73
Bottle holder .............................................. 75
Cup holder ................................................ .75
Ashtr ayand cigar ette lighter ...................... 75
Soc kets ...................................................... 76
Wi relessl ycharging them obile phone
and coupling wit hthe exterior antenna ..... 78
Ins talling or removing thef loor mats ......... 79 Light and vision
....................................... 80
Exterior lighting ......................................... 80
Ad justing thei nterior lighting .................... 83
Changing bulbs .......................................... 84
Wi ndshield wipe rs..................................... 89
Mir rors ....................................................... 91
Using sun visor s........................................93 Climat
econtrol ........................................ 94
Overvie wofclimatecontro lsystems ......... 94
Operating climat econtro lsystems ............ 96
Operating air vents .................................... 99
Au xilia ryheating ...................................... 100
Operating cargo compartment ventila‐
tio n.......................................................... 103 Drivin
gand pa rking .............................. 104
Driving .................................................... .104
Batter ymains witch................................. 11 5
Au tomatic transmission ........................... 11 6
All-whee ldrive .......................................... 11 9
DSR (Downhil lSpeed Regulation) ............ 121
Electroni cleve lcontrol ............................ 12 2
Re fueling ................................................ .126
Pa rking .................................................... 13 3
Driving and driving sa fety sy stems ..........1 37
Wo rkmode ............................................. .159
Tr ailer operation ...................................... 16 0 Instrument Displa
yand on-board
compu ter............................................... 16 6
Overvie wofInstrument Displa y............... 16 6
Overvie wofthe buttons on thes teer‐
ing wheel .................................................1 672
Contents

Door control panel in
vehicles wit helectricall yadjus table seats
1 Toadjus tthe outside mir rors →
91
2 Toactivate/deactivat ethe cen‐
tra llocking sy stem →
46
3 Toswitc hseat heating on/off →
71
4 Toadjus tthe front seats elec‐
tronically →
63
5 Tooperat ethe memor yfunc‐
tion →
65 6
Toopen adoor →
45
7 Toopen/close ther ight-ha nd
side window →
54
8 Toopen/close thel eft-hand
side window →
54 14
Atag lanc e–Door control panel

Door control panel
vehicles without electricall yadjus table seats
1 Toadjus tthe outside mir rors →
91
2 Toactivate/deactivat ethe cen‐
tra llocking sy stem →
46
3 Toswitc hseat heating on/off →
71
4 Toopen adoor →
45 5
Toopen/close ther ight-ha nd
side window →
54
6 Toopen/close thel eft-hand
side window →
54 At
ag lanc e–D oorc ontrol panel 15

Environmental pr
otection
+ ENVIRONMENTAL
NOTEEnvironmental
damag eduetooperating conditions and
personal driving style The pollutant emission of
your vehicle is
directl yrelated tothev ehicle's operation.
Yo uc an mak eacontribution toenvironmen tal
pr otection byoperating your vehicle in an
environmentally responsible manner .Todo
th is, obser vethef ollowing recommendations
on ope rating conditions and your personal
drivin gstyle.
Operatin gconditions: #
Mak esuret hat thet irep ressures are
alw aysc orrect. #
Do no ttranspor tany unnecessa ry
we ight (e.g. aroof rack whic hisnol on‐
ge rrequired). #
Obser vethes ervice inter vals.
Ar egularly serviced vehicle will contri b‐
ut etoe nvironmen talp rotection. #
Alwaysh ave maintenance workcar ried
out at aqualified specialis tworks hop.
Pe rsonal driving style: #
Do no tdepress thea ccelera torp edal
when startin gthe engine. #
Do no twarmupt he engine while sta‐
tionar y. #
Driv ecarefully and maintai nasufficient
dis tance to ot hervehicles. #
Avoid frequent, sudden acceleration and
braking. #
Shif tgear sing ood tim eand use each
ge ar onl yupto 00C3of its maximum
engine speed. #
Switc hoffthee ngine when in stationary
traf ficf or ap rolonged time. #
Driv einaf uel-efficient manne r.Pay
attention totheE CO displa yfor afuel-
ef ficient driving style. Environmental issues and
recommendations
It is recommended torege nerat eand recycle sub‐
st ances ins tead of immediatel ydisposin gof
th em.
The releva nt environmental guideline sand regula‐
tions ser vetoprotect thee nvironmen tand
should be follo we dc arefully. Mercedes-Benz Genuine
Parts
+ ENVIRONMENTAL
NOTEEnvironmental
damag ecaused bynotu sing recycled
re conditione dcomponents Daimle
rAGoffer sr ecycle dreconditioned
components and parts wit hthe same quality
as ne wparts .The same entitlemen tfromt he
Limited Warrant yisv alid as forn ew parts. #
Use recycled reconditione dcomponents
and pa rtsf romD aimler AG. *
NO
TEThe ef fectivenes softherestra int
sy stems can be impaired byinstalling
accessor yparts, per form ing repair sor
we lding operations Airbags, Emer
gency Tensioning Device sas
we ll as control unit sand sensor sfor the
re stra int sy stems can be ins talled in thef ol‐
lowing areas of thev ehicle:
R Door frames
R Roof frames
R Doors
R Door pillars
R Door sills
R Seats
R Cockpit
R Instrument clus ter
R Center console #
Do no tins tall an yaccessories suc has
audio sy stems in these areas. #
Do no tperform repair sorw elding oper‐
ations. #
Have accesso ryparts ins talled at a
qu alified specialis tworks hop. If
yo uu se parts ,tires, wheel sorsafet y-re leva nt
accesso ries whic hhaven otbeen appr ovedby
Mercedes-Benz, theo perating saf etyoft hevehi‐
cle ma ybejeopardized. Saf ety-re leva nt sy stems,
e.g. theb rake system, ma ymalfunction. Onl yuse
Mercedes-Benz Genuine Partsorp arts of equal
qu ality .Use onl ytires, wheels and accesso ry
parts that ar eappr oved fory our vehicle model.
Mercedes-Benzt ests original parts, con version
parts and accessor yparts that ha vebeen
appr ovedfor your vehicle model forr eliability,
saf etya nd suitabilit y.Despit eongoing ma rket
re sear ch,wea reunable toasses sother parts. General no
tes19

Seat belts
Pr
otection pr ovided bythes eat belt Alw
aysf asteny our seat belt cor rectl yb efore
st artin gajourney .As eatb eltc an only pr ovide
th eb estlev el of pr otection if it is worncor rectl y. &
WARNING Risk of inju ryor deat hdueto
incor rectl yfastened seat belt
If th es eat belt is no twornc orrectly ,itc annot
per form its intended pr otectiv efunction.
In addition, an incor rectly fastened seat belt
can also cause injuries, fore xamp le, inthe
eve nt of an accident or when braking or
ch anging direction sudden ly.#
Alwayse nsur ethat all vehicle occupants
ha ve their seat belts fastened cor rectly
and ar esitting prope rly. Alw
ayso bser vethei nstruction sabout thec orrect
driver's sea tpositio nand adjusting thes eats
(/ page60).
In order fort he cor rectly wornseat belt topro‐
vide thei ntended le velofp rotection ,eachv ehicle
occupant mus tobser vethef ollowing information:
R The seat belt mus tnotbe twis teda nd mus tfit
tightl yand snu glya cross theb ody.
R The seat belt mus tberouted across thec en‐
te roft he shoulder and as lo wdowna cross
th eh ips as possible.
R The shoulder section of thes eat belt should
no ttouc hyour nec knorbe routed unde ryour
ar morb ehindyour bac k.
R Avoid wearing bulk ycloth ing, e.g. awinter
coat.
R Push thel ap belt down as farasp ossible
across your hips and pull tight wit hthe shoul‐
der section of theb elt. Ne verrout ethe lap
belt across your abdomen.
Pregnant women mus talso take particular
car ew itht his.
R Neverrout ethe seat belt across sharp, poin‐
te d, abrasiv eorfragile objects.
R Onlyone person ma yuse eac hseat belt at
an yo ne time. Infants and children mus tnever
tr ave lsitting on thel ap of avehicle occupant.
R Nevers ecur eobjects wit haseat belt if the
seat belt is being used byone of thev ehicle's
occupants. Alw ayso bser vethei nstructions
fo rl oading thev ehicle when securing objects,
luggag eorloads (/ page73). Also ensu
rethat no objects, e.g .acushion,
ar ee verp laced between aperson and the
seat.
The seat belts on thef ollowing seats ar eequip‐
ped wit haspecial seatbelt retractor:
R Co-driver seat
R Rear seats
Ac tivat eord eacti vate thes pecial seatbelt retrac‐
to roft he seat belt (/ page36).
If ch ildren ar etrave ling in thev ehicle, be sur eto
obser vethei nstruction sand saf etyn otes on
"Children in thev ehicle" (/ page35). Limitations of
thep rote ction pr ovided bythe
seat belt &
WARNING Risk of inju ryor deat hdueto
incor rect sea tposition
The sea tbeltd oesn otoffert he intended le vel
of pr otection if youh aven otmo vedt he seat
backres ttoana lmostvertical position.
When braking or in thee vent of an accident,
yo uc oul dslide unde rneat hthe seat belt and
sus tain abdominal or nec kinjuries, fore xam‐
ple. #
Adjus tthe seat properly befor ebegin‐
ning your journe y. #
Alwayse nsur ethat thes eat backres tis
in an almos tvertical position and that
th es houlder section of your seat belt is
ro uted across thec enter of your shoul‐
der. &
WARNING Risk of inju ryor deat hwhen
additional restra int sy stems ar enotused
fo rp ersons wit hasmaller build
Pe rsons under 5ft(1.50 m) tall canno twear
th es eat belt cor rectly wi thout asuitable addi‐
tional restra int sy stem.
If th es eat belt is no twornc orrectly ,itc annot
per form its intended pr otectiv efunction. In
addition, an incor rectly fastened seat belt can
also cause injuries, fore xamp le, inthee vent
of an accident or when braking or changing
direction suddenly. #
Alwayss ecur epersons under 5ft
(1.50 m) tall in asuitable restra int sys‐
te m. Occupant saf
ety31

R
Alwaysl ean agains tthe seat backres twhen
th ev ehicle is in motion. Do no tlean forw ards
or agains tthe door or side windo w.Youm ay
ot herwise be in thed eployment area of the
airbags.
R Alwaysk eep your feet on thef loor .Don otput
yo ur feet on thec ockpit, fore xamp le.Your
fe et ma yotherwise be in thed eployment area
of thea irbag.
R Ifch ildren ar etrave ling in thev ehicle, obser ve
th ea dditional no tes( /pag e35).
R Alwayss towa nd secur eobject scorrectl y.
Objects in thev ehicle interior ma ypreve nt an air‐
ba gf romf unctioning cor rectly .Eachv ehicle
occupant mus talway sm akes ureoft hefollowing
in particular:
R Ther eareno people, animals or objects
between thev ehicle occupants and an airbag.
R Ther eareno objects between thes eat, door
and door pillar (B-pillar).
R Ther eareno har dobjects, e.g. coat hangers,
hanging on theg rabh andles or coat hooks.
R Ther eareno accessor yparts, suc hasmobile
navigation devices, mobile phones or cup
holders, attached tothev ehicle within the
deployment area of an airbag, e.g. on the
cockpit, on thed oor ,ont he side windo wor
on thes ide wall trim.
In addition ,noconnectin gcables, tensioning
st ra ps or retai ning stra ps mus tberouted or
atta ched tothev ehicle within thed eployment
area of an airbag. Alw aysc omply wit hthe
accessor ymanufacturer's ins tallation instruc‐
tion sand, in particular ,the no tesons uitable
places fori ns tallation.
R Ther eareno heavy ,sharp-edged or fragile
object sinthe poc kets of your clo thing. Store
suc hobjectsinas uitable place. Limited pr
otection from airbags &
WARNING Risk of inju rydue tomodifica‐
tions tothea irbag co ver
If yo um odify thec ove rofana irbag or af fix
object ssuchass tickers to it,thea irbag may
no longer function cor rectly. #
Neverm odify thec over of an airbag and
do no taffix objectstoi t. The ins
tallation location of an airbag is identified
by theA IRB AG symbol (/ page33). &
WARNING Risk of inju ryor deat hdueto
th eu se of unsuitable seat co vers
Un suitable seat co vers can obstruct or pre‐
ve nt thed eployment of thea irbags integrated
int ot he seats.
Consequentl y,thea irbags cann otprotect
ve hicle occupants as they ared esigned todo. #
Onlyuse seat co vers that ha vebeen
appr ovedfor your vehicle bythes ales
or ga nization name donthe inside front
co ver. &
WARNING Risk of inju rydue tomalfunc‐
tions of thes ensor sinthe door paneling
Sensor stocontrol thea irbags ar elocated in
th ed oors. Modification sorworkn otper‐
fo rm ed cor rectl ytot he door sordoor panel‐
ing, as well as damaged doors, can lead to
th ef unction of thes ensor sbeing impaired.
The airbags might therefor enotfunction
proper lyan ym ore.
Consequent ly,t he airbags canno tprotect
ve hicle occupants as they ared esigned todo. #
Neverm odify thed oor sorp arts of the
doors. #
Alwaysh ave workon thed oor sord oor
paneling car ried out at aqualified spe‐
cialis tworks hop. &
WARNING Risk of inju rydue todeplo yed
airbag
Ad eplo yeda irbag no longer has aprotective
function and cann otprotect as intended in
th ee vent of an accident. #
Have thev ehicle towe dtoaq ualified
specialis tworks hop in order tohave the
deplo yeda irbag replaced. Ha
ve deplo yeda irbags replaced immediately. 34
Occupant saf ety

&
WARNING Risk of inju ryor deat hcaused
by incor rect ins tallation of thec hild
re stra int sy stem
If th ec hild restra int sy stem is incor rectly
ins talled on asuitable seatin gposition, it can‐
no tp erform its intended pr otectiv efunction.
The child canno tberestrained in thee vent of
an accident ,heavy braking or asudden
ch ang eofd irection. #
Alwaysc ompl ywitht he manufacturer's
ins tallation instructions fort he child
re stra int sy stem and its cor rect use. #
Mak esuret hat thee ntir ebase of the
ch ild restra int sy stem alw aysr ests on
th es itting sur face of thes eat. #
Neverp lace objects under or behind the
ch ild restra int sy stem, e.g. cushions. #
Alwaysu sechild restra int sy stems with
th eo riginal co verd esigned fort hem. #
Alwaysr eplace damaged co vers with
ge nuine co vers. &
WARNING Risk of inju ryor deat hfrom
unsecured child restra int sy stems in the
ve hicle
If th ec hild restra int sy stem is no tcorrectly
ins talled or secured, it could release in the
eve nt of an accident, sudden braking or a
sudden chang eind irection.
The child restra int sy stem could be flung
aroun dand hit vehicle occupants. #
Alwaysi ns tallch ild restra int sy stems
cor rectl y,eve nw henn otin use. #
Alwaysc ompl ywitht he child restra int
sy stem manufacturer's ins tallation
instructions. &
WARNING Risk of inju ryor deat hcaused
by theu se of damaged child restra int
sy stems
Child restra int sy stems or their retai ning sys‐
te ms that ha vebeen subjected toaload in an
acciden tmaythen no tbea bletoper form
th eir intended pr otectiv efunction.
The child canno tberestrained in thee vent of
an accident ,heavy braking or asudden
ch ang eofd irection. #
Alwaysr eplace child restra int sy stems
immediatel ythat ha vebeen damaged or
in vo lved in an ac cident. #
Have thes ecuring sy stems fort he child
re stra int sy stems checkedataq ualified
specialis tworks hop befor einstalling a
ch ild restra int sy stem again. Ab
oos ters eat ma ybenecessar ytoachieve
proper seat belt positioning forc hildren over
40 lbs (1 8kg) until they reac hah eightwher ea
th re e-point seat belt fits properly wi thout aboos‐
te rs eat.
The following no tesm ustbeo bserved:
R When ins talling achild restra int sy stem on
th ec o-driver seat, obser vethei nformation on
ch ild restra int sy stems on thec o-driver seat
(/ page39).
R Safetyn otes on thes eat belt (/ page31).
R Information on thec orrect use of thes eat
belt (/ page32). Ac
tivating/deactivatin gthe seat belt's child
special seat belt retractor &
WARNING Risk of inju ryor deat hifa
seat belt is unfas tened whil ethe vehicle
is in motion
If th es eat belt is released while thev ehicle is
in motion, thec hild restra int sy stem is no lon‐
ge rc orrectly secu red. The child seat saf ety
fe atur eisd eactivated and thes eat belt is
dr aw nina bitbyt he inertia reel.
It is therefor enotpossible toengag ethe seat
belt again. #
Pull overand stop thev ehicle safely as
soon as possible, paying attention to
ro ad and traf ficc onditions. #
Activat ethe child seat saf etyf eature
again and cor rectl ys ecu rethec hild
re stra int sy stem. When enabled,
thes pecial seat belt retractor
ensures that thes eat belts of thef ront passenger
seat and rear seat sdonotslac keno nce thec hild
re stra int sy stem is secured.
The seat belts on thef ollowing seats ar eequip‐
ped wit haspecial seat belt retractor:
R Front passenger seat
R Rear seats 36
Occupant saf ety

To
pT ether anchorages 1arel ocated on the
bac koft herear ben chseat on theb enc hseat
legs. #
If necessar y,mo vetheh ead restra int
upwards (/ page71). #
Installth eL ATCH -type (ISOFIX )child restra int
sy stem wit hTop Tether.C ompl ywitht he child
re stra int sy stem manufacturer's ins tallation
instructions when doing so. #
RouteT op Tether belt 3under theh ead
re stra int between thet wo head restra int bars. #
Hook TopT ether hook 2intoT op Tether
anchorage 1without twisting. #
Tensio nTop Tether belt 3.Comply wit hthe
ch ild restra int sy stem manufacturer's ins talla‐
tion instructions when doing so. #
If necessar y,slide theh ead restra int down‐
wa rds( / pag e71). Mak esuret hat youdo
no tinter fere wit hthe cor rect routin gofT op
Te ther belt 3. Child
restra int sy stems on thef ront-
passenger seat Note
sonac hildrestra int sy stem on thec o-
driver's seat
Ac cident statistic sshowt hat children secured on
th er ear seats ar esafer than children secured on
th ef ront seats. Forthis reason ,Mercedes-Benz
stro ngly advises that youi nstallac hild restra int
sy stem on arear seat.
Note sonr earward-facin gchild restra int sys‐
te ms
The front-passen gerfront airbag canno tbedeac‐
tivated. Alw aysi ns tallar ear ward-facing child
re stra int sy stem on asuitable rear seat ,but ne ver
on thef ront-passen gers eat. Obser vethem anu‐
fa cturer's ins tallation and operatin ginstructions
fo rt he child restra int sy stem used.
Note sonf orwa rd-facin gchild restra int sys‐
te ms on the front-passenger seat
Whe nusing thec hild restra int sy stem on the
front-passenger seat, youm usto bse rvet he fol‐
lowing points:
R Setthe front-passenge rseat toits rearmost
position .Ifonas eat withseat heigh tadjust‐
ment, also se tthe seat toits highes tposition.
R Setthe seat backres ttoanalmostvertical
position.
R Retract thes eat cushion lengt hcomple tely.
R The base of thec hild restra int sy stem must
lie full yonthe front-passenge rseat cushion.
R The backres tofaforw ard-facin gchild
re stra int sy stem must, as farasp ossible, lie
fl at agains tthe backres tofthe front-
passenger seat. The child restra int sy stem
mus tnottouc ht he roof or be put under stra in
by theh ead restra ints.
R If necessar y,adjus tthe angle of thes eat
backres tand thep osition of theh ead
re stra int sa cco rding ly.
R Setthe seat cushion angle in suc hawaythat
th ef ront edg eofthe seat cushion is in the
highes tposition and ther ear edg eofthe seat
cushion is in thel owest position.
R Alwaysm akes uret hat thes houlder belt strap
is cor rectl yr outed from thes eat belt outle tof
th ev ehicle tothes houlder belt guide on the
ch ild restra int sy stem. The shoulder belt strap
mus tber outed forw ards and down wards
from thes eat belt outlet. Occupant saf
ety39