cause death or serious bodily injury if thevehicle is driven, that defect or malfunc-tion has been subject to repair two ormore times, and you have directly notifiedMercedes-Benz USA, LLC in writing of theneed for its repair.
(2) the same substantial defect or malfunc-tion of a less serious nature than category(1) has been subject to repair four or moretimes and you have directly notifiedMercedes-Benz in writing of the need forits repair.
(3) the vehicle is out of service by reason ofrepair of the same or different substantialdefects or malfunctions for a cumulativetotal of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Maintenance
The Service and Warranty Booklet describes allthe necessary maintenance work which shouldbe done at regular intervals.
Always have the Service and Warranty Bookletwith you when you bring the vehicle to anauthorized Mercedes-Benz Center. The serviceadvisor will record every service for you in theService and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-gram offers technical help in the event of abreakdown. Calls to the toll-free RoadsideAssistance Hotline are answered by our agents24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)(USA)
1-800-387-0100 (Canada)
For additional information, refer to theMercedes-Benz Roadside Assistance Programbrochure (USA) or the "Roadside Assistance"section in the Service and Warranty booklet(Canada). You will find both in your vehicle lit-erature portfolio.
Change of address or change of own-
ership
In the event of a change of address, pleasesend us the "Notification of Address Change"in the Service and Guarantee booklet or simplycall the Mercedes-Benz Customer AssistanceCenter (USA) at the hotline number1-800-FOR-MERCedes(1-800-367-6372) orCustomer Service Center (Canada) at1-800-387-0100. This will assist us in contact-ing you in a timely manner should the needarise.
If you sell your Mercedes, please leave theentire literature in the vehicle so that it isavailable to the next owner.
If you have purchased a used car, please sendus the "Notification of Used Car Purchase" inthe Service and Guarantee booklet or simplycall the Mercedes-Benz Customer AssistanceCenter (USA) at the hotline number1-800-FOR-MERCedes(1-800-367-6372) orCustomer Service (Canada) at1-800-387-0100.
Vehicle operation outside the USA
and Canada
When you are abroad with your vehicle,observe the following points:
RService facilities or replacement parts maynot be readily available.
RLead-free fuel for vehicles with a catalyticconverter may not be available. Leaded fuelcan cause damage to the catalytic con-verter.
RThe fuel may have a considerably loweroctane number. Unsuitable fuel can causeengine damage.
Some Mercedes-Benz models are available fordelivery in Europe through our European Deliv-ery Program. For details, consult an authorizedMercedes-Benz Center or write to one of thefollowing addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada
Mercedes-Benz Canada, Inc.
26Service and vehicle operation
Introduction
!To ensure the longevity and full perform-ance of the engine, only premium-gradeunleaded gasoline must be used.
If standard unleaded gasoline is unavailableand you have to refuel with unleaded gaso-line of a lower grade, observe the followingprecautions:
ROnly fill the fuel tank to half full with regu-lar unleaded gasoline and fill the rest withpremium-grade unleaded gasoline as soonas possible.
RDo not drive at the maximum speed.
RAvoid sudden acceleration and enginespeeds over 3,000 rpm.
You will usually find information about the fuelgrade on the fuel pump. If you cannot find thelabel on the fuel pump, ask the gas stationstaff.
iFor further information, consult a qualifiedspecialist workshop or visithttp://www.mbusa.com (USA only).
As a temporary measure, if the recommendedfuel is not available, you may also use regularunleaded gasoline with an octane rating of87 AKI/91 RON. This may reduce engine per-formance and increase fuel consumption.Avoid driving at full throttle and sudden accel-eration. Never refuel using gasoline with alower AKI.
iThe fuels you can use in your vehicle maydiffer from the information in the Operator'sManual depending on the country. The fuelsthat have been approved for your vehiclecan be found on the instruction label on theinside of the fuel filler flap.
Information on refueling (Ypage 145).
Additives in gasoline
!Operating the engine with fuel additivesadded later can lead to engine failure. Donot mix fuel additives with fuel. This doesnot include additives for the removal andprevention of residue buildup. gasoline mustonly be mixed with additives recommendedby Mercedes-Benz. Comply with the instruc-tions for use on the product label. Moreinformation about recommended additivescan be obtained from any authorizedMercedes-Benz Center.
Mercedes-Benz recommends that you usebranded fuels that have additives.
The fuel quality available in some countriesmay not be sufficient. Residue could build upin the fuel injection system as a result. In suchcases, and in consultation with an authorizedMercedes-Benz Center, the fuel may be mixedwith the cleaning additive recommended byMercedes-Benz. You must observe the notesand mixing ratios specified on the container.
Engine oil
General notes
!Do not use engine oil or an oil filter withspecifications deviating from thoseexpressly required for the prescribed serviceintervals. Do not change the engine oil or oilfilter in order to set replacement intervalslonger than those prescribed. This couldotherwise cause damage to the engine orexhaust gas aftertreatment.
Follow the instructions on the service inter-val display for changing the engine oil. Thiscould otherwise cause damage to theengine or exhaust gas aftertreatment.
When handling engine oil, observe the impor-tant safety notes on service products(Ypage 321).
The engine oils are matched to the perform-ance of Mercedes-Benz engines and serviceintervals. You should therefore only use engineoils and oil filters that are approved for vehi-cles with maintenance systems.
For a list of approved engine oils and oil filters,consult an authorized Mercedes-Benz Center.Or visit the websitehttp://bevo.mercedes-benz.com.
The table shows which engine oils have beenapproved for your vehicle.
Service products and filling capacities323
Technical data
Z